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Hampton Inn Stroudsburg / Poconos

2.5 of 5 114 South 8th Street, Stroudsburg, PA 18360
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Certificate of Excellence 2014
Hampton Inn Stroudsburg / Poconos
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Hampton Inn Stroudsburg / Poconos
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331 reviews from our community

Traveler rating
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    112
    59
    24
    14
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134
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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    (78)
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N.J.
1 review
4 of 5 stars Reviewed yesterday NEW

All employees here are wonderful , helpful, and polite . We stayed in a room with two double beds and the room was very nice and very clean and the bathroom was very nice and very clean . The hotel has free breakfast every morning for the hotel guests and the breakfast was very good . The hotel has different... More

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PA
Top Contributor
83 reviews 83 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Our initial plan was to stay 2 nights, but we ended up just staying over a single night which pretty much boiled down to one reason: the beds. When we first arrived, one of the beds appeared to have lumps in it. Upon closer inspection, it was simply the stuffing in the cover seemed to be balled up in certain... More

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Stroudsburg, Pa, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

The staff and management at this hotel are probably good as long as things go well. If anything happens however that you need help with or needs to be addressed, be prepared for an inept response from the staff and management. The short version is, they simply don't care.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle D, General Manager at Hampton Inn Stroudsburg / Poconos, responded to this review

I again apologize for the reservation issue you experienced upon your arrival. I regret we were unable to offer you the room type you desired as your original reservation was made for the following evening, and all of our kings had already been booked by other guests the night you arrived. Customer service is our top priority, and I appreciate... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night 10/7. Hotel was clean and I like the fact it was about three blocks to a very nice downtown area. Many restaurants to choose from. There morning breakfast was very good, hot entries were hot. The staff could not have been more helpful.

Was this review helpful? Yes
Michelle D, General Manager at Hampton Inn Stroudsburg / Poconos, responded to this review

Thank you for posting your review on TripAdvisor. The staff and I are delighted you enjoyed your stay with us, and we look forward to serving you again in the future! More

Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have to say that the only thing better than waking up to a home cooked breakfast by beautiful wife of 23 years, is waking up to shirley cooking it. It's a pleasure to see her in the morning. She handles large groups as if they were an intimate gathering and she never seems to run out of food. I... More

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Michelle D, General Manager at Hampton Inn Stroudsburg / Poconos, responded to this review

Shirley was absolutely over the moon when I read your review during our staff meeting this morning. I agree 100% with your comments about her job performance. She is truly one of our greatest assets, and I thank you for giving her the kudos she deserves. Our front desk "dream team" was also very flatttered by your remarks! Thank you... More

ocean city Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

our stay was very relaxing. everything was first class and we are very pleased with choosing this hotel. we were located for easy access to 80 and 209 to go and see all the places of interest to us. the breakfast was very nicely presented. having coffee on hand at all times was also a great idea.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle D, General Manager at Hampton Inn Stroudsburg / Poconos, responded to this review

Thank you for sharing your thoughts about your recent experience at our Hampton. We are delighted you found your stay with us so relaxing and enjoyable. We appreciate your kind remarks, and we look forward to serving you again in the future! More

Elmira, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel was very clean with courteous staff has all of the basics. We used it as a stop over hotel about an hour or so of New York City. Beds,furnishings were relatively new. Free parking that was well illuminated. It is about 3/4 to 1 mile off of route 80 probably 4-6 miles west of Delaware Water Gap (NJ State... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle D, General Manager at Hampton Inn Stroudsburg / Poconos, responded to this review

Thank you for taking the time to post your review on TripAdvisor. The staff and I appreciate your positive feedback! More

phillipsburg, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Check the rooms before you settle in. Lumpy comforters on the beds. It look likes someone put a dozen tennis ball under the covers. There were pink and black molds growing in and around the tub and overall poor cleaning. Staff tried to clean it. Poor job. Breakfast was good. Manager said they would refund my points. A week later... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle D, General Manager at Hampton Inn Stroudsburg / Poconos, responded to this review

The staff and I apologize for the issues you had during your recent stay. Please be assured our rooms are inspected daily, but we sincerely apologize if something was overlooked. We appreciate your feedback, and we hope you find your next stay with us more enjoyable. More

Bronx, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The Location of the Hotel was weird but very close to downtown amenities. Not your regular Hampton Inn Quality. We were probably better off staying at another chain hotel for less money and better quality. I should have beleived the reviews.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle D, General Manager at Hampton Inn Stroudsburg / Poconos, responded to this review

Thank you for posting your review on TripAdvisor. We appreciate your feedback. More

Contributor
15 reviews 15 reviews
4 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I only stayed here for one night, relocating here from the Hampton Matamoras (also in the Pocono region) for work reasons. While the other Hampton was superior, this property is definitely on the other end of the quality spectrum. It is, undoubtedly, older, and that shows in many ways. The front desk clerk was very friendly and efficient, but that... More

Was this review helpful? Yes
Michelle D, General Manager at Hampton Inn Stroudsburg / Poconos, responded to this review

The staff and I are terribly disappointed you did not enjoy your recent stay with us. It is true we are not brand new like the Matamouras property you mentioned, but our Hampton is clean and well maintained by our excellent staff. We have undergone major renovations in our lobby and fitness center this past year, and we are in... More

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Additional Information about Hampton Inn Stroudsburg / Poconos

Address: 114 South 8th Street, Stroudsburg, PA 18360
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Stroudsburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Stroudsburg / Poconos 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn Stroudsburg / Poconos Hotel Stroudsburg
Stroudsburg Hampton Inn

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