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All 7 Stroudsburg hotels

Quality Inn Stroudsburg

2.0 of 5 Hotel   |   1220 West Main Street, Stroudsburg, PA 18360 (Formerly Pocono Plaza Inn )
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Quality Inn Stroudsburg
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Ranked #7 of 7 hotels in Stroudsburg
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196 people have reviewed this hotel

Traveler rating
    6
    17
    22
    49
    102
See reviews for
65
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14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Colebrook, New Hampshire
Top Contributor
349 reviews 349 reviews
171 hotel reviews
180 helpful votes 180 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This Quality Inn doesn't offer free breakfast: you must pay at their restaurant... The hotel was ok but clearly an old hotel with serious need of maintenance, renovation and make over... Good Internet, spacious room and comfortable bed... Not the best but ok for a quick business trip... Mall about 5 minutes away and Perkins right in front of hotel... More

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Jerome, Idaho
1 review
3 of 5 stars Reviewed 6 days ago NEW

It was an ok place to stay, by the road which was good but not many places to eat close by. The rooms looked old and needed update so they could look cleaner. There also needed to be a place for people to put their cigarettbutts

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Contributor
19 reviews 19 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 9, 2014

Spent 2 nights here with our family of five in March for a quick ski weekend. My husband was insistent on canceling after reading reviews but it was too late. There are a few issues but overall I would stay again. Pros: good location for skiing at Camelback...a quick 20 minute or less drive; decent sized room with fresh paint... More

Was this review helpful? Yes 1
Joanne T, Guest Relations Manager at Quality Inn Stroudsburg, responded to this review

Thank you for taking the time to review our hotel. It is nice to see some positive comments once in a while. As you stated there are pros and cons at the moment for the hotel, but we are in the process of doing numerous renovations. As you know, things don't get done overnight and it is taking us some... More

East Stroudsburg, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2014

We live in the area and we use this hotel when we cannot stay at home (power failures water problems) We stayed on Feb 24 for one night because our well pump was not in service, We made our reservation online that night. we received rate of $69.00 for a room with a king size bed. the room was spotless,... More

Was this review helpful? Yes 1
Joanne T, Guest Relations Manager at Quality Inn Stroudsburg, responded to this review

Thank you for taking the time to answer our survey. Your comments will be shared with our Owner, General Manager and staff. We strive to give the best service and accomodations we can to our guests and are happy when guests see the improvements we have made. We are not finished yet with all of our renovations, and hope that... More

Atco
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2014

Good place to stay for the weekend close to ski areas and outlet stores. Front desk staff very friendly, indoor pool area very big and open until 10 pm good for the kids, bar also in the motel. Yes it is under renovations but several other motels in the area are also . I would stay there again.

Was this review helpful? Yes 1
Joanne T, Guest Relations Manager at Quality Inn Stroudsburg, responded to this review

Thank you for taking the time to post a review. We are glad that you enjoyed your stay with us. As we strive to give our guests the best service and accomodations, it is nice to hear from people who have enjoyed their stay. Yes we are under renovations and hope to have them completed very soon. We look forward... More

Malverne, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 23, 2014

Front desk staff was more interested in watching the olympics on the TV than helping the customer. When asked what time does breakfast open the reply was "its not included in your room!!" I was there for 2 days and both days i did not see 1 person in the restaurant....no customer or staff..just a blaring TV! The room was... More

Was this review helpful? Yes 1
Joanne T, Guest Relations Manager at Quality Inn Stroudsburg, responded to this review

I was sorry to hear that you did not have a pleasant stay with us. What you experienced was not the norm that is expected of our staff. I will definitely forward your comment to the appropriate department manager as well as the general manager and owner. Our staff is trained to give the utmost customer service to our guests.... More

Bangor, Pennsylvania
1 review
5 of 5 stars Reviewed January 20, 2014

Our scooter club had our annual scooter rally at this hotel last year and will be having it again this year because this hotel has it all and was very accommodating. You cant find a better indoor pool and bar. The staff was super helpful and friendly. The bar has great food! The hotel's location is great too. The prices... More

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Joanne T, Guest Relations Manager at Quality Inn Stroudsburg, responded to this review

Thanks for the great review Heather!!! We enjoyed your group last year and are very much looking forward to hosting your group this year. As you have seen, we are doing numerous renovations and are still doing more. Our lobby is being completed and then on to new rugs in our rooms and hallways. Guests like you and your group... More

North Central MA
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 29, 2013

Ya, they're under renovations but to not even have a continental breakfast on a $100+ bill is poor. Inside restaurant doesn't open until 7am which is late for a traveler and you have to pay for breakfast, nothing is included. It is based on Puerto Rican style food and though it was supposed to be open when we arrived at... More

Was this review helpful? Yes 2
Joanne T, Guest Relations Manager at Quality Inn Stroudsburg, responded to this review

I would like to take this time to apologize to you for the concerns you had during your stay. The restaurant on property is leased out and although we try to insist that they are more consistent with their business, it is sometimes out of our control. I am sorry that they were not open for dinner when you arrived... More

Wallkill, New York
1 review
3 of 5 stars Reviewed December 1, 2013

This hotel is under new management and is in the process of renovating some of the lack of updates over the years. The positives.....friendly staff and quick check-in.....staff answered all questions since we were new to town......and most important our actual room was clean, well equipped, and had new TV, micro, and fridge. Negatives. Beside the main lobby most of... More

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Joanne T, Guest Relations Manager at Quality Inn Stroudsburg, responded to this review

I would like to thank you for taking the time to review our hotel. As you stated we are under quite a few renovations and are not done yet. After the major renovation in our lobby and courtyard areas, the next step is the hallway and room carpets. We have done quite a few improvements in our rooms and are... More

Central Jersey
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 17, 2013

Hotel is under renovation, but a lot more will be needed to make this place want to come back. I like the way the rooms face the interior swimming pool. However these same rooms have a problem that they don't have central heating and air conditioning. Therefore, when you use the air conditioner install in the walls that same exhaust... More

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Joanne T, Guest Relations Manager at Quality Inn Stroudsburg, responded to this review

I would like to apologize for the concerns you had with our new wall units in our rooms. Yes, we are under renovations and as such our hotel may not look its best. We are striving to bring it back better than before we started. We do have some issues with the new wall units. Unfortunately, when they were installedl,... More

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Additional Information about Quality Inn Stroudsburg

Also Known As:
Quality Hotel Stroudsburg
Quality Hotel
Address: 1220 West Main Street, Stroudsburg, PA 18360 (Formerly Pocono Plaza Inn )
Location: United States > Pennsylvania > Pocono Mountains Region > Stroudsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 hotels in Stroudsburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Stroudsburg 2*
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