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Quality Inn & Conference Center

2.5 of 5
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215 Ramada Road, Somerset, PA 15501 (Formerly "Ramada Inn")
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1 room 1 guest
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Quality Inn & Conference Center
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224 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night. Got to the hotel and checked in to a king room. Had a little problem with the room and we were given another room right away and also offered a 10% discount which made an already good priced room even better. Room was clean and smelled fresh. AC worked great, water pressure in shower was good (especially... More 

Was this review helpful? Yes
Kansara-Manoj, Manager at Quality Inn & Conference Center, responded to this review

Dear Kss1951, Thank you very much for your review. We are glad to see you satisfied but at the same time, we seen your suggestions to make you completely satisfied. We assure you for our efforts to work on all your suggestions and we will show that improvement in your next trip to us. Once again, Thank you for your... More 

Harbor Springs
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Rolling in at 1:00am you expect a half awake, sullen night shift worker. Not here! Michael was friendly, cheerful, and a nice break from the usual. Quiet room, good temps. Only downside was the weird mini pillows on the bed.

Was this review helpful? Yes
Kansara-Manoj, Manager at Quality Inn & Conference Center, responded to this review

Dear Cyndi, Thank you very much for writing a specific response. We are glad to have such a nice guy in our team, Actually, we have all our staff members nice ones and that is because we get inspirations from guests like you. Yes, your positive review with the specific name of our staff member is always inspiring and effective,... More 

Northfield, NJ
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Close to highway at Somerset exit. The hotel is a little tricky to get to. Need to take a road from the turnpike booth area, up through other hotel properties, and follow behind other hotels to reach the Quality Inn. The price is great. The hotel is dated and could use some remodeling. The hallways are dark and musty. The... More 

Was this review helpful? Yes
Kansara-Manoj, Manager at Quality Inn & Conference Center, responded to this review

Dear Guest, Thank you very much for your review. We are glad to see your suggestions because you are our best adviser and also, best supporter. Actually, we are right on the turn pike and people love our location. But your experience says something different, so we like to speak to you to understand properly. About all other issues, we... More 

Chambersburg, Pennsylvania
1 review
3 of 5 stars Reviewed 3 weeks ago

The property is a little dated but for the most part ,clean. There was a frozen rag in our freezer upon arrival and we were short on wash cloths and hand soap but the front office took care of the later 2 immediately. We worked around the frozen rag as another refridge was not offered.. The breakfast was good but... More 

Was this review helpful? Yes
Kansara-Manoj, Manager at Quality Inn & Conference Center, responded to this review

Dear Guest, Thank you for making a review for us. We are glad to see you satisfied in your review about our cleanliness. We apologize for a mistake made by our housekeeping staff. We mentioned that to our housekeepers and they apologize too. Our location is being mentioned by all of our guests and that makes us feel that we... More 

New Oxford, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was very good overall. It obviously can accommodate large groups along with its extensive banquet facilities. We were attending a local event and found the hotel to be conveniently located with easy access from the Turnpike.The beds were comfortable and the room was clean.

Was this review helpful? Yes
Kansara-Manoj, Manager at Quality Inn & Conference Center, responded to this review

Dear Guest, Thank you very much for taking a valuable time to make a review for Quality Inn in Somerset, PA. And thank you very much for your comments about our event place - Banquette room. We have beautiful courtyard, ball meeting room, bar and breakfast room, so our hotel is perfect for events like Weddings, Birth day parties, Baby... More 

Saint Albans, West Virginia
1 review
5 of 5 stars Reviewed July 16, 2015

Upon seeing the reviews I was very nervous about staying here but my daughter made it a point to tell me that it was fantastic the last time she stayed so my husband and I decided to try it out. I don't know what all this complaints are about my stay was fantastic!! Jody checked us in and she was... More 

Was this review helpful? Yes
Kansara-Manoj, Manager at Quality Inn & Conference Center, responded to this review

Dear Guest, Thank you very much to bring your real opinion online. We love your review title “Glad I gave it a shot” and we are requesting to others to do the same. As you know, we will always make everyone very satisfied at our Quality Inn in Somerset PA. So, please give a shot and you will never be... More 

Cleveland, Ohio
1 review
3 of 5 stars Reviewed July 10, 2015

Thankful for the price we locked in but nervous as the date drew near because of some of the negative reviews we began to read. Honestly, we addressed them before arriving and were completely confident they wanted to make our stay a pleasant one. The staff was very helpful, the pool was perfect for our boys and us!! The breakfast... More 

Was this review helpful? Yes
Kansara-Manoj, Manager at Quality Inn & Conference Center, responded to this review

Dear Bonny P, Thank you very much for showing your smile in your words. We are glad to see that we were able to exceed your expectations. We assure you that we will make more efforts to make you 100% satisfied. Thank you again and hope to see you soon More 

Wheeling, West Virginia
2 reviews
1 of 5 stars Reviewed July 3, 2015

I chose this hotel because it offered an indoor pool, breakfast, and an affordable rate. The beds were so broken down that I almost rolled out a few times. I was excited to see 3 pillows on each bed because I like to double up. Even with two pillows my head still went all the way down to the bed.... More 

Was this review helpful? Yes
Kansara-Manoj, Manager at Quality Inn & Conference Center, responded to this review

Dear Guest, Thank you very much for your review. Obviously, we apologize for your experience and we started to inspect rooms because of an essence of your experienced you poured in your review. We always like and try to see a smile on our guests' faces during their whole stay with us. Hope to have an another chance to serve... More 

Travelers are raving about these Somerset hotels

Manchester Township, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 28, 2015

Power was out in hotel,no air condition&lights&was not compensated in anyway.Breakfast eating area let dogs walk around where food is.Hotel needs updating&was not very clean.Wanted to speak to management&after I spoke to front desk I was told to call owner& when I called the hotel back.The person at the desk took my name and phone number and said the owner... More 

Was this review helpful? Yes 2
Kansara-Manoj, Manager at Quality Inn & Conference Center, responded to this review

Dear Guest, Thank you for making a review. We apologize for your experience. We know, it is a biggest hotel in Somerset, PA. and there was a higher occupancy when you checked inn. But we can not give reasons, we have to provide solutions. We will make sure that people with dog will not enter in the breakfast room but... More 

Nazareth, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 14, 2015

My family stayed overnight last year (June 2014), and it was a good value for an economical hotel. We stayed there again overnight last week (June 2015), and unfortunately there were bedbugs in my bed. The night manager was apologetic. We got a room refund, but we had to relocate to another hotel in the middle of the night.

Was this review helpful? Yes 1
Kansara-Manoj, Manager at Quality Inn & Conference Center, responded to this review

Dear Guest, Thank you very much for makingf a review for Quality Inn and Conference center, Somerset PA. We are glad to see you satisfied by our services and we can also see that there was little disappointment during your stay. We apologize for inconvenience and we assure you that in your next stay you will feel the difference Hope... More 

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