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BEST WESTERN Shippensburg Hotel

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125 Walnut Bottom Road, Shippensburg, PA 17257 (Formerly AmeriHost Inn)
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BEST WESTERN Shippensburg Hotel
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BEST WESTERN Shippensburg Hotel
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247 Reviews from our TripAdvisor Community

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Traveler rating
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (247)
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    (80)
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There are newer reviews for BEST WESTERN Shippensburg Hotel
See the most recent reviews
Lynchburg, Virginia
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 15, 2015 via mobile

From the time we arrived, we were pleased. The front desk staff was friendly and our room was very clean, comfortable and quiet. The continental breakfast was very nice and the breakfast attendant was sweet and pleasant. Free USA today and local newspaper available. Nice location right off of I-81, and just a couple of minutes from Shippensburg. We usually... More 

Was this review helpful? Yes 1
Bwship, General Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Thank you for taking your time and giving us your feedback. We are glad you enjoyed your stay here at the newly renovated Best Western and will let my staff now about your experience here. We hope to see you again in the near future! Het Gandhi General Manager More 

Raleigh, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2015

After a day on the road, it was great to pull into this motel and get a good nights sleep before setting of the next morning for another 8 hour drive. The staff was friendly and courteous and welcomed us and our two big dogs. Thank you Best Western!

Review collected in partnership with Best Western

Was this review helpful? Yes
Bwship, General Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Thank You for staying with us, as we have recently renovated all our rooms. Glad you enjoyed the new beds as well for that great night sleep! Het Gandhi General Manager More 

Richmond
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2015

We were just passing through and needed a room. We considered Chambersburg, but our guess was that all the rooms would be on I-81, and they were. We wanted something slightly off 81, but quiet. This fit the bill and was a very pleasant surprise. It was significantly more than we expected, a very nice place to stay in all... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bwship, General Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Thank you for taking your time and giving us a review. We are glad you enjoyed your stay with us! We hope to see you again in the near future! Het Gandhi General Manager More 

Ballston Spa, United States
1 review
1 of 5 stars Reviewed June 6, 2015

NO elevator and no one cared that one of our 11 guest were handicapped. NO manager at this location. NO coffee in lobby. NO staff that wanted to be there. I booked this as one of many hotels for a multi day trip, next years trip Best Western will be my last choice!

Review collected in partnership with Best Western

Was this review helpful? Yes
Bwship, Manager at BEST WESTERN Shippensburg Hotel, responded to this review

We are sorry for your experiences at the Best Western. We have a two floor property we understand the challenges you faced. I personally would love to discuss this more with you please contact me at the hotel directly at 717 532 5200 Lee Lemelman Regional Operations Manager More 

State College, Pennsylvania
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed June 4, 2015

We had reservations at this hotel for at least 4 months. We arrived early and registered so that we would be checked-in for our later arrival. We were told the room was ready and we could place our luggage in the room. When we walked into the room it was not ready! After reporting the misinformation to the front desk,... More 

Was this review helpful? Yes
Bwship, Manager at BEST WESTERN Shippensburg Hotel, responded to this review

My staff and I are so sorry for what happened during your stay. We take guest service with pride. I apologigize and would love to discuss how we can make this up to your directly. Please contact me directly at the hotel at 717-532-5200. Lee Lemelman Regional Manager of Operations More 

Raleigh, North Carolina
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 4, 2015

For those of you traveling Interstate 81 along the Shenadoah Valley and are looking for lodging between Winchester VA & Harrisburg PA you can trust this choice for a pleasant stay. We were glad they are "pet friendly" and had a room near the outside door. Very easy to care for our dogs. The breakfast options included eggs / waffles... More 

Was this review helpful? Yes
Bwship, Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Thank you for taking your time to review our newly renovated Best Western in shippensburg Pa. We will be sharing your comments directly with our staff and hope to see you again at your home away from home. Lee Lemelman Regional Manager More 

Allentown, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 2, 2015

I was quoted $80 a night with AAA. Then received a confirmation email at $173.49 a night. That is a BIG difference. The breakfast and pool are nice. But, this is not a $173 a night hotel. Shippensburg has a university, one nice pub and a Walmart.

Was this review helpful? Yes 1
Bwship, Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Thank you for taking the time to review our property. We do a market analysis to determine the rate of all of our properties. Our rates at this property are based on season and what the area is demanding. We would love to discuss this more with you please call us directly at the property. Lee Lemelman Regional Manager of... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 1, 2015

Newly renovated, new furnishings, clean and comfortable. We have stayed here multiple times on our travels through the area. We could have driven for another hour or so, but decided to stay here because we knew it would meet our expectations and we wouldn't be disappointed. Breakfast is very adequate and the indoor pool and hot tub is an added... More 

Was this review helpful? Yes
Bwship, Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Thank you for coming back to us. We are so glad you enjoyed all the new furnishings of the property. As an ownership group and staff we take pride in each and every guest that stays with us. We hope to welcome you back to your home away from home in the near future again. Lee Lemelman Regional Manager of... More 

Gaithersburg MD, United States
2 reviews
3 of 5 stars Reviewed June 1, 2015

Avrage over all. I felt we could have gotten a better discount. A major University is nearby and we hoped to get t student or alumni discount which wa snot avaliable. Holiday Inn gives us a discount when we visit Altoona or State Collage PA.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bwship, Manager at BEST WESTERN Shippensburg Hotel, responded to this review

Thank you for taking the time for expressing your concerns. We are a newly renovated property. Everything in each and every room has been completely renovated in the last three months. Our rates are based on the area. We would love to talk to you more about it please contact me at the hotel directly. 717 532 5200 Lee Lemelman... More 

damn yankee
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 1, 2015

We selected the Executive Suite for comfort and quiet. The king bed mattress was worn beyond belief...a sag toward the middle of at least 3-4 inches. Sag was readily visible when bed was made. Both of us rolled toward the middle...bad. Apparently the manager/owner was not wanting to be notified since no staff did much about the problem...except for one... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Bwship, Manager at BEST WESTERN Shippensburg Hotel, responded to this review

We are so sorry for what just happened to you at our property. We have replaced the manager and would love to discuss this further with you. Please contact me at the hotel directly at 717-532-5200 Lee Lemelman Regional Manager of Operations More 

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