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BEST WESTERN Grand Victorian Inn

#3 of 5 Hotels in Sayre
Certificate of Excellence
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255 Spring Street, Sayre, PA 18840
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Best prices for: 1 room 1 guest
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BEST WESTERN Grand Victorian Inn
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BEST WESTERN Grand Victorian Inn
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125 reviews from our community

Traveler rating
    66
    35
    12
    3
    9
See reviews for
49
33
9
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • Italian first
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    (125)
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    (27)
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Nashua, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I think this Hotel has the potential to be 4 star with a few added amenities such as room service and a full service restaurant. The staff was excellent in every way (very helpful, caring about how my stay was going, etc), the rooms were immaculate (very clean, well decorated), I felt like I was staying in a brand new... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Vincent S, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Lisa, Thank you so much for your kind words. We did have to stop room service and close the restaurant due to the local economy. That is why we serve dinners in our lounge and breakfast is still in the restaurant. We hope to have the pleasure of serving you again in the near future. Vincent Sano, GM More 

State College, PA, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is GREAT! Fast check in!!! Price of the room is alot better then the other hotels in the area!!! All around great stay!!! Check the bar out. You will like it!!! A+++ A+++ A+++ A+++ A+++ A+++ A+++ A+++ A+++

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Vincent S, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Curtis, Thank you so much. I'm glad you enjoyed our lounge. Please come back soon. Vincent Sano, GM More 

Buffalo, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stopped at this hotel on my way back to Buffalo from NYC. It was late at night 11pmish when I got in. Front desk was helpful. Price was ok. One of the sheets on the bed had a slight stain. Room was so-so.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Vincent S, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Thank you Brett. We did have our laundry service recalibrate their chemicals. I am confident that you will be happy. We hope to see you again. Vincent Sano, GM More 

Buffalo, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The front desk staff was GREAT!! The food at breakfast was pretty good although they didn't have the "Made to Order" omelettes as advertised; the bar food was ok...wasn't a fan of the steak quesadilla. Room was decent; pool was small & could have used some cleaning....otherwise, no problems at all.

Review collected in partnership with Best Western

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Vincent S, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Thank you very much. Please come back soon. Vincent Sano, GM More 

tuttle, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel staff was very helpful and very professional, enjoyed every aspect of my stay with the exception of the dinner menu, there could be a little more choices for dinner. Gym has more equipment than any other hotel gym I have seen, it does get a little crowded so try to plan workout in early mornings or late evenings.

Review collected in partnership with Best Western

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Vincent S, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Tom, Thank you for your kind words. Our Fitness Center with 2 racquetball courts, hot tub, pool, men and ladies sauna does get quite busy. On you next visit, please feel free to reserve a 30 minute block on any cardio machine. They take reservations 24 hours in advance. We will be adding daily specials to our menu to broaden... More 

Tioga, PA, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice no B.S. stay. Slept like a rock. Food was good, staff was attentive. Could not seem to get the internet in the business center working though.ghkgfkawbtgw4ktoq3tqiobvgoq3gt3ty3bgbgoq3bgoq3bobgstawety

Review collected in partnership with Best Western

Was this review helpful? Yes
Vincent S, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Thank you Michael. We are glad you had a good night's rest. The computer in the business center is running fine. Somehow, someone got in the bios and made some changes that effected the operation. I am not totally sure what that meant but our IT guy seemed to know. Please come back and visit us again. Vincent Sano General... More 

Vicksburg, Mississippi, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

The staff were very friendly and they were even concerned about my husbands brother who was in the Robert packer hospital in Sayre for major heart surgery, which was aour reason for being in this hotel. They made our stay very worth it and enjoyable. We would definitely stay here again my husband and I enjoyed every moment the food... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Vincent S, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Thank you. We were glad that we could help make your time here during this most difficult period a little easier for you. We all send our best wishes to your family. Vincent Sano General Manager More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 8, 2015 via mobile

My husband and I have stayed here before and thoroughly enjoyed the experience. We chose it this time for a quick getaway for our anniversary, thinking we would get a nice dinner and breakfast along with a one night stay, just like we have before. After checking in we discovered the Black Diamond restaurant had closed. the staff generously offered... More 

Was this review helpful? Yes 1
Vincent S, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Sara, We appreciate your comments. Unfortunately we have had to change our F&B department to better meet the local economy. The All you can eat buffets were stopped in February and the entertainment has been placed on hold since the first of the year. We will check all the websites for accuracy again. Some websites unfortunately do not update as... More 

Syracuse, United States
1 review
4 of 5 stars Reviewed March 7, 2015

Convenient location, reasonable price , clean comfortable non smoking rooms, plenty of parking. friendly, helpful staff. Free in room wireless. Restaurant lounge on site. food and selections are only okay. Beats going back out on a snowy night. There is very nice family Italian grille about a mile away. Gas station across the street. Hospital is close by.

Review collected in partnership with Best Western

Was this review helpful? Yes
Vincent S, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

Nancy, Thank you for your valued feedback. We have made several changes in our F&B department and the more streamlined menu has been generally well received. We will continue to supplement the menu with specials. Vincent Sano, General Manager More 

Wilkes-Barre, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 23, 2015

hot water was not working in the sink or shower, by morning the shower had hot water but not sink. The web site states full breakfast with made to order eggs, there were no made to order eggs, and no bacon it was not much more than a continental breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
Vincent S, General Manager at BEST WESTERN Grand Victorian Inn, responded to this review

We apologize for the inconvenience. We had a valve stick and needed to go outside the area for a replacement. This caused the repair to take longer than anticipated and of course it occurred on the coldest night of the year. Please give me a call in my office. I would like to do something for you on your next... More 

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28 photos of this hotel

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Dining (10)
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Business center/function rooms (2)
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Hotel & grounds (3)
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