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BEST WESTERN PLUS Executive Inn

Certificate of Excellence
2.5 of 5
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1002 Earth Road, Saint Marys, PA 15857
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1 room 1 adult
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BEST WESTERN PLUS Executive Inn
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127 Reviews from our TripAdvisor Community

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Lancaster County, Pennsylvania
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The motel is located on the main street entering St. Marys from the south. Thus, there is a modest selection of restaurants and stores within a few miles of the motel. The building has three stories and the room entrances are from internal hallways. The front desk staff was friendly and welcoming. The check-in and check-out procedures went smoothly. The... More 

Helpful?
Thank Trav5316
Coal Township, United States
1 review
5 of 5 stars Reviewed December 8, 2015

Fabulous, quiet hotel. Staff went well out of their way to make us feel at home. Rooms were spacious, décor was updated nicely. Beds were very comfortable. Water pressure was amazing. Breakfast was very good, with a good selection for different tastes. My husband and I were visiting the Elk County visitor's area, this was not too far away. Watch... More 

Review collected in partnership with Best Western

Helpful?
Thank Nicole C
Beaver Falls, Pennsylvania
Level Contributor
80 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 31, 2015

We were not in the room much, however, it was a nice room and did have a hot tub but we did not use it. The free breakfast was fine with ham & eggs and fruit and all of the other things that make a breakfast away from home nice. If I was in the area I would stay here... More 

Helpful?
Thank Donald I
Wheaton, Maryland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 31, 2015 via mobile

It is a very confortable hotel. I have stayed here a couple of times for business. The rooms are nice, clean and comfortable. The hot breakfast is really good as well. My only "bad" experience I had was with the shower head when turned on it had too much water pressure. It felt like taking a shower on a car... More 

Helpful?
Thank angita24
Salina, Kansas
Level Contributor
98 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed October 19, 2015

Very satisfied with stay, clean room, comfortable bed, quiet restful night, most important on my list when traveling. Good breakfast and courteous service. Would stay again. Easy access and secure parking.

Helpful?
Thank Wayne F
Doylesburg, United States
1 review
2 of 5 stars Reviewed October 13, 2015

This was my second time in recent years to stay in a Best Western and I must say very disappointed both times.The room smelled horrible, very musty and moldy. We were moved to another room and my only hope is they did not give that room to someone else. We were traveling with another couple who also requested a different... More 

Review collected in partnership with Best Western

Helpful?
Thank Adrian A C
Tricia H, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

I am sorry that you did not enjoy your stay with us here at the Best Western Plus is St. Marys, Pennsylvania. Please allow me to assure you that we have addressed your concerns with our Housekeeping department so that these issues will not reoccur. We appreciate your staying with us and hope you would allow us another opportunity to... More 

Partlow, United States
2 reviews
2 of 5 stars Reviewed October 12, 2015

Mattress were lumpy. Hair dryer didn't work. Only 1 bath towel provided. Shower curtain so flimsy it kept blowing into the tub. HVAC was noisy. Internet didn't work in morning. Ice bucket was full of melted ice from prior guest - no liner in it either. This was definitely not a "Plus" hotel. We stay at Best Western often when... More 

Review collected in partnership with Best Western

Helpful?
Thank Mary W
Tricia H, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

I do apologize for the inconveniences you incurred on your visit to our Best Western Plus in St. Marys, Pennsylvania. The problems you incurred should not have happened. We have spoken with our housekeepers to let them know of the issues that occurred so that they can correct these issues. Please allow us another opportunity to better serve you on... More 

philadelphia, United States
1 review
5 of 5 stars Reviewed September 28, 2015

This hotel offered every amentity possible for the small town we visited for a family wedding. The desk personnel were on duty 24 hours a day which was extremely helpful for our late arrival. We made use of the lobby for gathering with the rest of the family who were also staying there. There was plenty of parking and the... More 

Review collected in partnership with Best Western

Helpful?
Thank Mike D
Tricia H, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

We are so pleased to hear that you enjoyed your stay at our Best Western Plus in St. Marys, Pennsylvania. We try and make our guests feel as if they are at home when staying with us. Our staff tries to make everyone feel as if they are family when staying here. Please stop back and visit us on your... More 

Saltsburg, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 24, 2015

Very quite place far enough away from traffic to be quite but close enough to be easy to find. Close to great resturants and close enough to the Elk to spend the night and then return to see the Elk again in the morning. Would diffentely stay again.

Review collected in partnership with Best Western

Helpful?
2 Thank Dennis G
Tricia H, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

We are so glad that you chose to stay with us when you visited our area to see our local Elk herd. This is the best time of year for viewing them and to hear them bugle. We are glad that we could provide all of your accommodation needs. Please stop by to visit us again. Thank you Tricia Hess More 

Toronto
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed September 23, 2015

We were travelling to Washington DC and got this hotel on our way . the room was an standard room and very smelly . It seems someone smoke a lot and they sprayed after that. Even though we request Nonsmoking, It was around 1 am that we got our room and too tired to change it . The breakfast area... More 

Helpful?
Thank KimKim69
Tricia H, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you so much for staying with us at our Best Western Plus in St. Marys, Pennsylvania. We are a 100% non smoking hotel and require our guests to sign and initial that they are aware of this policy. Unfortunately once and a great while we do have guests that smoke in our rooms and they are charged a $300... More 

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