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Holiday Inn Express & Suites St Marys

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195 Comfort Lane, Saint Marys, PA 15857 (Formerly Comfort Inn)
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Holiday Inn Express & Suites St Marys
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63 Reviews from our TripAdvisor Community

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Exton, Pennsylvania, USA
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 30, 2015

This property was formerly a Comfort Inn. The staff was helpful, friendly and well trained. Our room (two queen beds) was fairly large with very comfortable mattresses and either soft or firm pillows. I was especially impressed by the cleanliness of the room and the hotel in general. Breakfast was better than average with fresh made pancakes, and warm eggs,... More 

Helpful?
1 Thank Dale M
Pennsylvania
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 28, 2015

We enjoyed our two day stay. The front desk staff was friendly, efficient, and answered our questions regarding restaurants. Our room was updated and clean, The beds were very comfortable. Especially liked that the hotel provided a coffee, tea, and cookie service in the lobby. Also nice to have a refrigerator and microwave in the room. We were in St.... More 

Helpful?
Thank JannPA
Weehawken, New Jersey
Level Contributor
449 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
4 of 5 stars Reviewed September 18, 2015

This hotels absolutely lives up to the HIE experience, which is the familiarity I expect when travelling for business. Before I begin the detailed review, I definitely recommend this hotel. I forgot to write my review for this hotel right after I stayed, but when I was a guest it was in the middle of a terrible snow storm. In... More 

Helpful?
1 Thank psudino
Wildwood, Florida
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 17, 2015

I wasn't in the hotel much during my stay in St Marys Pa,more or less a quick place to sleep,then go in the morning.But I have to say it was one of the most comfortable beds I have had in a hotel.This hotel was formerly a Comfort Inn,and they are updating it for a Holiday inn. Very nice

Helpful?
Thank Dennis B
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed September 15, 2015 via mobile

Very nice pool. No hot tub but not a deal breaker. Nice friendly staff. Welcomed as a rewards member. Cookies in the lobby with coffee where great. Clean comfortable. Would defiantly recommend to friends and family.

Helpful?
Thank Chad C
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

I would like to say Thank You so much for your feedback. I have shared this with my staff as well and they were very happy. I told them all keep up the great job. We strive to make all of our guests fell at home. We treat everyone as family. You are all our family, Holiday Inn Family. We... More 

Untiontown
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 9, 2015

Rooms, hallways and eating area very clean. Both day and night staff friendly. Yes, they are renovating, but it appears mostly finished. Only issue was the elevator floor and walls needed to be cleaned.

Helpful?
Thank amy d
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

I would like to Thank You for your feedback. Yes we are almost completed on our remodel and as for the elevator it does get done daily but unfortunately with all of our guests it does get dirty again but from now on, i will make sure that my 2nd and 3rd shift staff check it on their shifts. We... More 

Hershey, Pennsylvania
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 3, 2015 via mobile

We stayed 3 nights for a death in the family. All of the staff was very accommodating and helpful, especially Roman. There is still work being done in the hotel to upgrade from the previous owners and it is evident both outside and in. Our 1st floor suite looked as though it had a cosmetic facelift but not 100%. The... More 

Helpful?
1 Thank Craig N
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

I would like to Thank You for your feedback. We are still doing our renovations outside and a few things left inside. I will let maintenance know about the bathroom vent not working as that will be fixed asap. We look forward to seeing you in the future and hopefully it will be under better circumstances. Also it is same... More 

Knoxville
Level Contributor
239 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed July 29, 2015 via mobile

This property has been renovated nicely and rebranded Holiday Inn Express from Comfort Inn. The rooms are nicely appointed with new wallpaper, and great beds. The bed literally wraps you in comfort for sleeping. The breakfast is typical HIE and good. The breakfast area is small, so you may have to take your breakfast back to your room. The property... More 

Helpful?
Thank jrgenterprises
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank you for your feedback. We agree that everything is so much better since being remodeled. The beds are wonderful. I would love one at home,lol. Unfortunately the breakfast area is a little small even with knocking out a room to make it larger. I also would like it if there were a guest laundry but we do have a... More 

Houston, Texas
Level Contributor
190 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed July 21, 2015

Nothing remarkable on the positive side. The bathroom is tiny. The sink area is outside the bathroom and in the room. The sink didn't drain well. Parking was adequate. Staff was friendly. Breakfast area is small, but I didn't take it and have no opinion.

Helpful?
Thank cgny1fwd
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

We are sorry for your unpleasant experience with us. We hope to serve you better in the future. Thank you for the kind comments on the staff. I have passed this along to them. Linda Carpin GM More 

Troy, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2015

This was our second trip to St Marys, but our first staying here. Although we didn't get a chance to use the pool, and we were disappointed to learn there was no Jacuzzi, we were very pleased with our decision to stay here. Our room was very clean and nicely decorated. The staff were very friendly and helpful. We will... More 

Helpful?
Thank Logiebear1
Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank you for your feedback. Unfortunately we do not have jacuzzi rooms anymore since the remodel. We never had one in the pool area. We look forward to seeing you in the future. Have a wonderful day. More 

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