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Holiday Inn Express & Suites St Marys

2.0 of 5
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195 Comfort Lane, Saint Marys, PA 15857 (Formerly Comfort Inn)
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Holiday Inn Express & Suites St Marys
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49 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Pittsburgh, Pennsylvania
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I attended a wedding in St. Mary's. There are not many hotels in this town and the reviews of all the hotels scared me. I am so glad that I stayed at this hotel! The room was spacious and had modern furnishings. The hotel was quiet and the bed was comfortable. The breakfast was very good. This is the only... More 

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Durham
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 9, 2015

This hotel was still undergoing some work as it is transferred from a Comfort hotel to Holiday Inn, but this did not impact me during my stay. The room was a decent size, with full size fridge and microwave. Wi-Fi was good, but requires regular update of the password. It was a little surprising to find the wash basin outside... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites St Marys, responded to this review

Dear Lee C, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Philadelphia, Pennsylvania
2 reviews
4 of 5 stars Reviewed March 9, 2015

We stayed here for 2 nights. We really enjoyed this place. Most of the renovations are completed, and the hotel is very nice and clean. It was while there was still lots of ice and snow, so the lobby was constantly getting salt and water on the floor. The front desk staff was mopping the lobby almost every time I... More 

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London, United Kingdom
Top Contributor
114 reviews 114 reviews
48 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed February 24, 2015

This is a new hotel and I found the staff friendly. The room was OK but in my mind the price was steep The breakfast is the usual uneatable Last time I stayed in Dubois and this saved me the travel. The fitness room was good with a scale that gives weights in kgs

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1 review
2 of 5 stars Reviewed December 14, 2014

Two star rating. It's all about money. You can get more value for your money staying elsewhere in the area. Would not stay there again. Very unfriendly management. They used to put out refreshments in the lobby for swimmers but took them out this year, trying to squeeze every penny out of you

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Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank You for your feedback. Unfortunately we are at the tail end of or remodel and once completed we will have the fresh baked cookies again. As of now with all the dust and things it would be impossible to guarantee the cookies are not contaminated with dirt. Refreshments were for all the guests which consisted of fresh baked cookies... More 

Travelers are raving about these Saint Marys hotels

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2014

We stayed here for almost a week with no problems! They were under construction when we went, but we were still very satisfied with the visit. The rooms are comfortable and staff was very nice. The only complaint I have is the parking which is very limited. However, that problem should be fixed after construction is finished. I definitely recommend... More 

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Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank You for you kind words and great feedback. I have shared this with my staff and they were happy as well. We do our very best to make all of our guests happy and have pleasant stays. We look forward to seeing you in the future. Have a wonderful day. Sincerely, Linda Carpin G.M. More 

Chicora, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 19, 2014

We always attend the Chainsaw Rendezvous the end of February in Ridgeway and have always booked a king hot tub room for the weekend. Only about 15 minutes from the "Vous". The only complaint I have is that the hot tub is only big enough for one person. The Comfort Inn has a great hot breakfast, but we always get... More 

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Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank you for your positive feedback and unfortunately we will no longer have Jacuzzi rooms. They are now suites with a sitting area. We do still have our indoor heated pool which is getting painted and the fitness center is going to be bigger. We look forward to seeing you in the future. Have a wonderful day. Sincerely, Linda Carpin... More 

cleveland, oh
Top Contributor
155 reviews 155 reviews
21 hotel reviews
106 helpful votes 106 helpful votes
1 of 5 stars Reviewed November 9, 2014

Don't go here until they're done with renovations. Even then, I'd go to the best western. The parking lot is filled with tractor trailer rigs that look abandoned. Walls are paper thin, even with the renovations. Supposed to become a holiday inn express. Even they cannot make a silk purse out of a sow's ear.

Was this review helpful? Yes 1
Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

I do apologize for the tractor trailers in our parking lot as they are full of our new furniture, carpet, tile, wallpaper, new beds and everything for a complete remodel. We are to be completed by the end of the year. The adjoining seem thin as for the connecting doors. Have a wonderful day. More 

Girardville, Pennsylvania
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 22, 2014

Hotel is under renovations. Pool was drained on Friday, but they weren't starting work until Monday. Poor planning. I was there two years ago and the pool was closed then too. Our room was right behind the elevator and that's all we heard all night long. Clerk was outside smoking when we arrived to check in and again when we... More 

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Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank you so much for such kind feedback. I have shared this with my staff. Have a pleasant day. Linda C. GM More 

Wexford, Pennsylvania
Contributor
20 reviews 20 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 6, 2014

We stayed at this Comfort Inn for two nights while attending a wedding. After reading some past reviews, I was pensive; however, my wife and I's experience was very good. We both agreed we enjoyed our stay, and would return. Our room was on the third floor, which is apparently the only floor that had been renovated. The room itself... More 

Was this review helpful? Yes
Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank you for all your positive feed back. I have shared this with my staff it made there day. We look forward to seeing you in the future. Thanks again have a wonderful day. Sincerely Linda Carpin GM More 

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