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All 2 Saint Marys hotels

Holiday Inn Express & Suites St Marys

2.0 of 5 Hotel   |   195 Comfort Lane, Saint Marys, PA 15857 (Formerly Comfort Inn)
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Holiday Inn Express & Suites St Marys
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Ranked #2 of 2 Hotels in Saint Marys
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45 reviews from our community

Traveler rating
    3
    11
    7
    12
    12
See reviews for
9
16
6
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
2 of 5 stars Reviewed December 14, 2014 via mobile

Two star rating. It's all about money. You can get more value for your money staying elsewhere in the area. Would not stay there again. Very unfriendly management. They used to put out refreshments in the lobby for swimmers but took them out this year, trying to squeeze every penny out of you

Was this review helpful? Yes
Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank You for your feedback. Unfortunately we are at the tail end of or remodel and once completed we will have the fresh baked cookies again. As of now with all the dust and things it would be impossible to guarantee the cookies are not contaminated with dirt. Refreshments were for all the guests which consisted of fresh baked cookies... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 30, 2014

We stayed here for almost a week with no problems! They were under construction when we went, but we were still very satisfied with the visit. The rooms are comfortable and staff was very nice. The only complaint I have is the parking which is very limited. However, that problem should be fixed after construction is finished. I definitely recommend... More 

Was this review helpful? Yes
Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank You for you kind words and great feedback. I have shared this with my staff and they were happy as well. We do our very best to make all of our guests happy and have pleasant stays. We look forward to seeing you in the future. Have a wonderful day. Sincerely, Linda Carpin G.M. More 

Chicora, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 19, 2014

We always attend the Chainsaw Rendezvous the end of February in Ridgeway and have always booked a king hot tub room for the weekend. Only about 15 minutes from the "Vous". The only complaint I have is that the hot tub is only big enough for one person. The Comfort Inn has a great hot breakfast, but we always get... More 

Was this review helpful? Yes 1
Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank you for your positive feedback and unfortunately we will no longer have Jacuzzi rooms. They are now suites with a sitting area. We do still have our indoor heated pool which is getting painted and the fitness center is going to be bigger. We look forward to seeing you in the future. Have a wonderful day. Sincerely, Linda Carpin... More 

cleveland, oh
Top Contributor
141 reviews 141 reviews
21 hotel reviews
94 helpful votes 94 helpful votes
1 of 5 stars Reviewed November 9, 2014

Don't go here until they're done with renovations. Even then, I'd go to the best western. The parking lot is filled with tractor trailer rigs that look abandoned. Walls are paper thin, even with the renovations. Supposed to become a holiday inn express. Even they cannot make a silk purse out of a sow's ear.

Was this review helpful? Yes 1
Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

I do apologize for the tractor trailers in our parking lot as they are full of our new furniture, carpet, tile, wallpaper, new beds and everything for a complete remodel. We are to be completed by the end of the year. The adjoining seem thin as for the connecting doors. Have a wonderful day. More 

Travelers are raving about these Saint Marys hotels

Girardville, Pennsylvania
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 22, 2014

Hotel is under renovations. Pool was drained on Friday, but they weren't starting work until Monday. Poor planning. I was there two years ago and the pool was closed then too. Our room was right behind the elevator and that's all we heard all night long. Clerk was outside smoking when we arrived to check in and again when we... More 

Was this review helpful? Yes
Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank you so much for such kind feedback. I have shared this with my staff. Have a pleasant day. Linda C. GM More 

Wexford, Pennsylvania
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 6, 2014

We stayed at this Comfort Inn for two nights while attending a wedding. After reading some past reviews, I was pensive; however, my wife and I's experience was very good. We both agreed we enjoyed our stay, and would return. Our room was on the third floor, which is apparently the only floor that had been renovated. The room itself... More 

Was this review helpful? Yes
Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank you for all your positive feed back. I have shared this with my staff it made there day. We look forward to seeing you in the future. Thanks again have a wonderful day. Sincerely Linda Carpin GM More 

Oil City, Pa 16301
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2014

We will be staying at Comfort Inn on our next trip to St.Mary's too. Even though they were remodeling some areas, the rooms were very nice. We were given the price that was stated online.The staff was very friendly.

Was this review helpful? Yes
Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank You for your feedback. I have shared it with my staff. Our completion for the remodel is Dec.2014. We look forward to seeing you in the future. Have a wonderful day. Sincerely, Linda Carpin G.M. More 

Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 22, 2014 via mobile

This hotel is being remodeled so don't expect everything to be perfect. We noticed the lobby and hallway were dirty from construction but when we got to our room we were pleasantly surprised. Everything was newly updated and very clean. This will be a very nice hotel when the remodel is complete. As for the staff they were very pleasant... More 

Was this review helpful? Yes 1
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank you for your feedback. We are sorry for the lobby and hallways that are not completed but it all will be by the end of the year. The rooms are the first to be completed then the hallways and the lobby last because that is a bigger project, removing walls to make our breakfast bar bigger and to have... More 

Watertown, New York
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 25, 2014

I was led away from here by the the phone call I had with the attendant at the best western next door. I decided to call and find out myself. Debbie answered and got me into the area after the area had taken on massive amounts of rain which led to flooded roadways and one heck of a mess! The... More 

Was this review helpful? Yes 4
Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank you for the feedback we look forward to seeing you in the future. Have a pleasant day. Sincerely, Linda Carpin Gm More 

1 review
1 of 5 stars Reviewed April 28, 2014

This is the worst hotel and customer service I have ever experienced in my life. We attended St Marys for a wedding, checked in to the hotel, found the room to be filthy, asked for a room change however they were unsure if a clean room available because cleaning staff was gone for the day ( 3:30 pm). We then... More 

Was this review helpful? Yes
Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

I spoke to guest Monday morning. When returning from the wedding guest called front desk with complaint. In return my night supervisor called me at home and stated a complaint was made. The guest were moved to a new room and there nightly rate was discounted. She stated to the night supervisor that was satisfactory and said thank you. Monday... More 

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Additional Information about Holiday Inn Express & Suites St Marys

Address: 195 Comfort Lane, Saint Marys, PA 15857 (Formerly Comfort Inn)
Phone Number:
Location: United States > Pennsylvania > Saint Marys
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express & Suites St Marys 2*
Number of rooms: 69
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Also Known As:
Saint Marys Comfort Inn
Comfort Inn Saint Marys

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