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Econo Lodge Northeast

2.0 of 5
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2310 Fraver Dr., Reading, PA 19605
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Econo Lodge Northeast
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Ranked #6 of 8 Hotels in Reading
A recent review
4 of 5 stars reviewed 3 weeks ago
Jason W Rochester
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20 reviews from our community

Traveler rating
    3
    7
    1
    2
    7
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4
2
4
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Philadelphia, Pennsylvania
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

The teller called the manager to find out if I had to pay a room insurance and she says out loud to her manager Wilmer Kreis that I sound Hispanic and usually Hispanics have to pay room insurance. The teller and the manager are black. So disgusting how some people want to end prejudice but they practice how prejudice they... More 

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Wilmer K, Manager at Econo Lodge Northeast, responded to this review

I am writing in response to your complaint. First I am sorry you felt like you treated unfairly at our Econo Lodge. Any guest checking into our hotel must have a valid credit card or a 100.00 cash deposit for any incidentals. This practice happen at almost every hotel every day. We go out of our way and except the... More 

Moline, Illinois
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

The first night here was fine, good staff, clean rooms. The second night was terrible. Only half our room got cleaned for some reason, the "neighbors" were loud and rough - it was actually terrifying. Not a fan, I'll spend the extra money and go to a bigger place next time.

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Wilmer K, Manager at Econo Lodge Northeast, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at Econo Lodge Northeast. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding housekeeping and the noise out side on your recent visit. I have shared your feedback with the housekeeping dept and my night desk clerks to... More 

Rochester
Top Contributor
78 reviews 78 reviews
38 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My stay at this property was very restful, thanks in part to the firm mattress with crisp linens, and spacious room. Though my room faced a highway, there was no outside noise at all. A complementary continental breakfast is available. I would return to this location.

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Wilmer K, Manager at Econo Lodge Northeast, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Dumont, New Jersey
2 reviews
4 of 5 stars Reviewed January 28, 2015

Stayed here for a week and found everything to be exceptionally nice. The rooms were clean and quiet and all the staff were very friendly. I would definitely recommend this hotel. Im sure you will enjoy your stay here.

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Wilmer K, General Manager at Econo Lodge Northeast, responded to this review

Thank you for taking the time to share your review. It is our sincere wish that each guest leaves here with a positive experience. Our staff has been here for a long time and is greatly appreciative of you review. Our hotel is also in the process of doing upgrades to our rooms throughout this year. Again thank you for... More 

ALTOONA, PA.
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 27, 2014

I stayed at this hotel while on a business trip for 2 days in August.I wanted a simple budget room because I didn't plan on spending much time there. The rooms are very plain but suited my purpose. The only real complaint I have was the bathroom appeared not the cleanest. I'm not sure if it was the color of... More 

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New York City, New York
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 16, 2014

All I can say is that your better off under a bridge than at this hotel. The minute you walk in you are greetef with the stench of mold and humidity take over. Once you look around and see the terrible condition of ALL of your surroundings and the dirty bathtub, stained towels, and nasty stained bed sheets followed by... More 

Was this review helpful? Yes 1
Wilmer K, Manager at Econo Lodge Northeast, responded to this review

I would like to thank you for taking the time to write your review 9 months after your stay. I really hope after all this time you have the right hotel. All of our guest bathrooms and vanity areas have been remodeled in 2010 and this year all our guest rooms have been freshly painted. If you would have come... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 4, 2013

I was quite impressed at the quality of my stay and that the staff were very helpful. The room was clean and very spacious and the AC worked very well, if only for it humming a little loudly. The location is a little remote, however, it was exactly what I was looking for.

Was this review helpful? Yes 2
Wilmer K, Manager at Econo Lodge Northeast, responded to this review

Thank you for your review with trip advisor. Our Econo Lodge strives to accommodate each guest with a clean, friendly, affordable stay. I hope you visited our continental breakfast from 6:00am to 9:00am in the morning during your stay. We look forward to seeing you again if you plan to revisit Reading,PA. More 

Maryland, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 19, 2013

My boyfriend and I enjoyed one night's stay while in Reading for a concert. Rooms were clean, relatively spacious, nice furnishings. Some paint chipping, but who cares. It fit our needs and budget perfectly. Staff as courteous and quick for checkin/checkout. We did notice there was no HBO as advertised.

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1 review
5 of 5 stars Reviewed May 29, 2013

Everytime I go to this Econo Lodge, I always look forward to my stay. The staff is nice. Tracy and Wilmer are excellent. They really know how to run such a nice establishment. The rooms were clean. They go above and beyond to serve the customer.

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fuquay varina
1 review
5 of 5 stars Reviewed June 29, 2012

I was very pleased with the presentation of the hotel and the employees. After reading some other comments below I was shocked to see other people had unpleasant experiences. I had stayed the weekend of June 22 to the 24. The only police officer I seen was one circling the parking lot, my prior understanding is they do this to... More 

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