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Quality Inn Airport

2.0 of 5
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2017 Bernville Road, Reading, PA 19601 (Formerly Airport Lodge And Suites)
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Quality Inn Airport
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1 room 1 guest
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Ranked #9 of 10 Hotels in Reading
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33 Reviews from our TripAdvisor Community

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    27
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14
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
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Lebanon
2 reviews
1 of 5 stars Reviewed January 31, 2015

This is by far the worst place we ever stayed. We checked in and when we opened the door and the smell was terrible. We noticed the carpet outside the bathroom was wet. When we opened the bathroom door we found the tub filled with water. There was a bar of soap in the toilet. We asked for a different... More 

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Davidgmpa356, General Manager at Quality Inn Airport, responded to this review

We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay. We sincerely apologize for your unpleasant stay. We are as of January 1st no longer affiliated with The Quality Inn. We are also under a large upscaling procedure to bring the business back. i hope you will try... More 

bushkill, pa
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed November 19, 2014

Choice usually has marginally acceptable properties, but the price is right. This hotel however is on my bottom 10 list. Same issues as others... Moldy shower curtain, gross outlets, years of dust layered on the bathroom vent, unpainted dry wall repairs above the shower (which will also mold very soon). Maybe they are remodeling? It seemed like the workman doing... More 

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Travelers are raving about these Reading hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 13, 2014

Filth Mold on shower curtain. Dust/mold growing on the shower exhaust vent. Took pictures sent to general manager. No response. Called quality inn corp. no response. Front desk person Tam was very unfriendly. Would not accept Our triple A card.

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Drums, PA USA
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed November 1, 2014

This is a tough one because I truly the to write a bad review. But in this case, I can't see where the staff or management are even trying a little to improve the property or provide a reasonable guest experience. About the most I can say for our room (2nd floor smoking...yuk) was that walls may have been pained... More 

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Bally, Pennsylvania
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed September 24, 2014

Let me begin by saying that I am not a picky person at all. I've traveled to many locations and stayed at many hotels. I always make every effort to stay with a Choice hotel chain. A good few years back I traveled to Reading many times and quite often stayed at this hotel. It was very beautiful and well... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 28, 2014 via mobile

Booked this room for one night because I was without power and needed a shower and bed for the night. Parking lot was full of construction type vehicles. There was a crusty substance(I took a picture) on the one bed, rug was not vacuumed. I slept on the other bed fully clothed. In the morning when I went to take... More 

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Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed August 6, 2014

I am usually a fan of Quality Inn, but not this time. I was supposed to stay a few days but after one night I up and left. Crowded dirty rooms, bathroom ceiling looked like it was going to break through at anytime, shower curtain rod was hanging so the curtain itself only hung in the middle and water went... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 5, 2014 via mobile

Filthy room, gross white stains on the floor, bugs, cigarette burns on the bed and carpet in the 'non smoking' room, mold over halfway up the shower curtain, floor was so filthy it would turn your feet black just walking from the bathroom to the bed! Stains on the 'clean' sheets we were given, same with the towels. It is... More 

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Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed May 18, 2014

Unless of course you mean low quality. Shabby,outdated and creepy. Unclean. Hair all over the place. Gross! I didn't want to walk on the carpet in my bare feet. To Make matters worse the phone in my room didn't work. Clerk was clueless. And then they had the nerve to charge me an extra $10 for a pet fee. Truthfully... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2014

While traveling to family in the area, we stayed at the Quality Inn Airport. When we entered the lobby, we noticed a very polite desk clerk she greeted us as soon as we walked in. We needed this after traveling from Florida to Pennsylvania non stop. We needed a night for our family to just recuperate. The price was affordable... More 

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