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All 8 Reading hotels

Comfort Inn

2.5 of 5 Hotel   |   2200 Stacy Drive, 5th St. Hwy., Reading, PA 19605
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Comfort Inn
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Ranked #6 of 8 hotels in Reading
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27 people have reviewed this hotel

Traveler rating
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    7
    4
    7
See reviews for
7
5
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9
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Binghamton
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 17, 2014 via mobile

BEWARE!!!! They accuse you of stealing articles from their rooms and place extra charges on your credit card without notice! An extra $150 for a pillow and a towel we did not take! (funny how another reviewer was also charged an extra $150 for a burn hole) Made several calls to the manager, left phone number and she never called... More

Was this review helpful? Yes 1
Maple Hts., Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 14, 2013

We recently attended drag races in Reading, PA, and stayed for the first time at this Comfort Inn. We had read some of the previous trip advisor ratings and are happy to report that we disagreed with many of them. We had a king nonsmoking room on the first floor (it was handicapped, but that presented no issues). The room... More

Was this review helpful? Yes 2
Pittsburgh, Pennsylvania
Senior Contributor
21 reviews 21 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 22, 2013

If you smoke, this is the place for you, otherwise, disgusting! My asthma acted up as soon as I stepped foot into this hotel because it reeked of smoke. I was refunded on grounds that the hotel room would sell again after I left. The room was dirty, bug splattered on the wall above the tv and broken glass on... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 26, 2013

So we stayed here cause we had a free stay on credit card points. It is off the beaten path. Nice front desk people, room was clean and neat. Bathroom was clean. TV Cable reception was a little off, but that could have been a bad day for cable. Not a big deal. FREE WIFI was great and easy to... More

Was this review helpful? Yes 1
TraceyManager, Guest Relations Manager at Comfort Inn, responded to this review

It is our goal to provide a great lodging experience for our valued guests and for you to commend us on that matter is indeed heart-warming. Thank you for all your appreciation with regards to the comfortable experience you had during your entire stay. We wish to let you know that we will strive hard to maintain the positive remarks... More

Brooklin, Canada
Top Contributor
136 reviews 136 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 8, 2013

It is tucked away an a back street, but worth looking for. Hotel has been recently renovated and everything was comfy. We had a sleeper sof, side chair, desk and chair, 39 inch flat screen, fridge and microwave. Bathroom was a good size and well laid out. Everything was clean. Only snags were a split sean on the sofa, the... More

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TraceyManager, Guest Relations Manager at Comfort Inn, responded to this review

The inspiration we get from hearing your great feedback is the driving force why we pour out our hearts into ensuring that our guests get nothing but the best service there is we can offer. Thank you for choosing to stay with us, and making the effort to share to us your hotel experience. Our goal is to give you... More

Philadelphia, Pennsylvania
Top Contributor
58 reviews 58 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed May 26, 2013

Stayed there for one night while traveling for convenience and economy. We were assigned a nonsmoking room on the second floor, but the room smelled of cigarettes as did the entire second floor. The room also had a sofa with a rip and the chair had stains on it. We called the front desk and asked if there was a... More

Was this review helpful? Yes
TraceyManager, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time out of your busy schedule to write us your feedback. We sincerely appreciate the effort you gave to bring this matter to our attention, and giving us an opportunity to correct the things we may have overlooked. It has always been our goal to give our guests the best value for their money while... More

North Canton, OH
Top Contributor
95 reviews 95 reviews
49 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed May 11, 2013

The hotel is showing its age and it has maintenance issues. There are no restaurants or shopping within walking distance of the hotel which is always handy to have when you are staying for several days. The front desk staff is friendly enough and the breakfast is standard fare for Choice Hotels. The breakfast lady is very friendly and helpful... More

Was this review helpful? Yes
TraceyManager, Guest Relations Manager at Comfort Inn, responded to this review

Your feedback has been of much help to us, for you have pointed out the good things and the things that needed improvement and for that we thank you. Thank you for bringing your concerns to our attention; we also appreciate your feedback regarding our friendly staff services. We however apologize if we fell short on some aspects with regards... More

Weatherford, TX
1 review
1 of 5 stars Reviewed April 26, 2013

When I got my credit card bill I had an extra $150 charge to the Comfort Inn in Reading, PA. I called and was told it was for a cigarette burn in a comforter. The manager was gone so they asked for my phone number and said they would call me back. I ended up calling five times because no... More

Was this review helpful? Yes
TraceyManager, Guest Relations Manager at Comfort Inn, responded to this review

We sincerely apologize if you have been put through such an upsetting experience during the time that you chose to stay with us. We are deeply troubled to hear that you’ve had an unpleasant encounter with the staff. It has always been our goal to give our clients the value for their money, while giving them a comfortable and pleasant... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 13, 2013 via mobile

When we checked in, the blanket was soiled. The floor had food spilled around the bed and we had one set of towels. The hotel room was also very dusty. It was not in bad shape but housekeeping needs improvement .

Was this review helpful? Yes
TraceyManager, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time and effort to bring this matter to our attention. We sincerely apologize for we have fell short in meeting your expectations, and we thank you for pointing out the things that we may have overlooked and giving us a chance to correct it. Your feedback regarding the hotel room cleanliness as well as the... More

Reading, Pennsylvania
1 review
4 of 5 stars Reviewed April 7, 2013

I just wanted to commend the staff at the Reading Comfort Inn. When I walked into the hotel, I was greeted by Joe and he was extremely helpful and friendly. My family was looking for various places to go in the city and not only was he knowledgable, he went above and beyond the call of duty. It's always nice... More

Was this review helpful? Yes
TraceyManager, Guest Relations Manager at Comfort Inn, responded to this review

We are happy to know that we were able to serve you satisfactorily well during your stay with us. We highly appreciate that you took the time to share to us your wonderful experience. Your comment regarding our very reliable and helpful staff is indeed very heart-warming and inspiring. To know that we have done an excellent job in serving... More

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Additional Information about Comfort Inn

Also Known As:
Comfort Inn Reading
Reading Comfort Inn
Address: 2200 Stacy Drive, 5th St. Hwy., Reading, PA 19605
Phone Number:
Location: United States > Pennsylvania > Reading
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #6 of 8 hotels in Reading
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Reservation Options:
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