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BEST WESTERN PLUS Reading Inn & Suites

3.0 of 5 2299 Lancaster Pike, Reading, PA 19607-2380 (Formerly Shillington Inn)
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Certificate of Excellence 2014
BEST WESTERN PLUS Reading Inn & Suites
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BEST WESTERN PLUS Reading Inn & Suites
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233 reviews from our community

Traveler rating
    92
    80
    33
    16
    12
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78
68
16
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (233)
  • Mar-May only
    (63)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (33)
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Reading, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Clean, quiet, comfortable. The Staff was kind and expert. The Maid service was excellent , and polite. The Room was very home-like. We enjoyed our stay very much. And would like to say it is a good spot for travel to the local sites and things to do. Outlets... Lancaster County as well.

Review collected in partnership with Best Western

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Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed 2 nights and wish I could've stayed longer. My room was clean with a nice comfortable bed. The breakfast was good and filling. Staff helped me get around the area really well. I will definetly recommend this hotel to my friends and family. Keep up the good work.

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york, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Solid hotel stay. Clean room, which is the most important to me. Nice furniture. Breakfast was ok. Customers asked to microwave their own premade omelets. Once microwaved, they tasted pretty good. Nice variety of food choices, if you didn't want the eggs. The dining area could be kept a little cleaner. Lots of people were touching the toasters, microwaves, etc.,... More

Review collected in partnership with Best Western

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Staten Island, New York
Contributor
14 reviews 14 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we recently stayed at the best western in shillington,pa.we thoroughly enjoyed our stay.it has a very friendly and knowledgeable staff.the room was very clean and most of all,the hotel was very quiet.the other guests were very friendly and the entire staff was very friendly.the breakfast was a nice way to start the day and we didn't have to leave the... More

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hillsboro, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

At arrival coming into the hotel I had to walk through about 10 to 14 people outside the front door and I mean right outside the door like I was smoking 12 smokes myself. What's the sense in having a non smoking room if I have to walk through a group of people at the front door smoking? and I... More

Review collected in partnership with Best Western

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Johnstown
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was clean, the staff were friendly and the price was right! Perfect location to were I was working. Received excellent customer service at checkout with a much appreciated solution to my change of plans.

Review collected in partnership with Best Western

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Massapequa, New York
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Well. I stayed 2 nights at this hotel recently and will NEVER come her again. 1. I CLEARLY requested a non smoking room as I cant stand the smell of smoke and it bothers my breathing. Well, when I arrive I am told that they only have smoking rooms available. I explained that I was confirmed to have a Non... More

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SAGAR S, Owner at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, I apologize for the poor experience during your hotel stay recently. I can understand your frustration with not receiving the room you had reserved. I, too, would be very disappointed to encounter this problem. As far as housekeeping is concerned, every room is supposed to be serviced on a daily basis unless specific instructions are given to... More

Kenilworth, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights - comfortable beds, clean rooms, lots of hot water. The breakfast at the restaurant next door was much better than the one offered at the hotel - worth the walk across the parking lot!

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I stayed here two nights over the holiday weekend. It was close to the antiquing trip we came for and met our needs very well. The bed was comfortable and the room was very clean, two things I demand when I travel. The staff was very accommodating and friendly. There are restaurants and stores nearby. I would... More

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SAGAR S, Owner at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with us! I'm pleased to hear that our standards of cleanliness met yours and that my team treated you well. We take pride in our property and strive to satisfy each guest that stays with us. I hope your antiquing trip was a success and we look... More

Maine, NY, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Advertised full hot breakfast...NOT! Frozen omelets, two m-waves and a full house leads to a long line forming out of the breakfast nook. I have never seen anything like this before. The manager on duty told me that they were working on the problem. BTW, m-wave in the room didn't work. The cord didn't reach the outlet

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS Reading Inn & Suites

Address: 2299 Lancaster Pike, Reading, PA 19607-2380 (Formerly Shillington Inn)
Phone Number:
Location: United States > Pennsylvania > Reading
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Reading Inn & Suites 3*
Number of rooms: 142
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Also Known As:
Best Western Plus Reading Hotel Shillington
Best Western Plus Reading Inn And Suites
Best Western Shillington
Best Western Reading Hotel
Days Inn Shillington Pa
Days Inn Reading
Shillington Best Western

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