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BEST WESTERN PLUS Reading Inn & Suites

3.0 of 5 2299 Lancaster Pike, Reading, PA 19607-2380 (Formerly Shillington Inn)
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Certificate of Excellence 2014
BEST WESTERN PLUS Reading Inn & Suites
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BEST WESTERN PLUS Reading Inn & Suites
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237 reviews from our community

Traveler rating
    95
    80
    34
    16
    12
See reviews for
78
70
17
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Waldorf, Maryland
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel once before and was satisfied, so I thought I knew what to expect. However, my stay this time was even better than the last. The staff was kind and courteous. The room was clean and well appointed. The common areas were clean and decorated nicely. The breakfast area was clean and the lady in... More 

Review collected in partnership with Best Western

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SAGAR S, Owner at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with us. Our team and I are thrilled to hear that your recent stay was even better than your last. As you experienced, we work hard to consistently improve our service level and product quality. Improvements require a team effort and we are truly blessed to have... More 

n.wilkesboro, United States
1 review
5 of 5 stars Reviewed 1 week ago

all of the employees were very helpful in answering questions i had....the room was very clean, and the beds were great....i will recommend this hotel to all of my co-workers that travel to this area.

Review collected in partnership with Best Western

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SAGAR S, Owner at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us. We are happy to hear that you had an "A+ Stay"!! Our friendly team members take pride in our product and in ensuring complete guest satisfaction. We work hard to remain knowledgeable about our product and local area, a necessity when it comes to helping guests such as yourself... More 

United States
1 review
5 of 5 stars Reviewed 3 weeks ago

In town for the Pat Metheny Unity Group show at the Santander Theatre in Reading...Pat Metheny Unity known for excellence in Music...When I arrived at the Hotel I really needed a home away from home since this was an overnight date night. I got it. Highly Recommend....

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed 4 weeks ago

The staff is extremely friendly and helpful. The facility is clean and well appointed. The mattress is only average. The HVAC is a unit system under the window. All of the rooms need to be upgraded with a new HVAC system. The first room I was assigned had no regulators on controlling the heat, it was either freezing cold or... More 

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Reading, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Clean, quiet, comfortable. The Staff was kind and expert. The Maid service was excellent , and polite. The Room was very home-like. We enjoyed our stay very much. And would like to say it is a good spot for travel to the local sites and things to do. Outlets... Lancaster County as well.

Review collected in partnership with Best Western

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West Yarmouth, Massachusetts
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed 2 nights and wish I could've stayed longer. My room was clean with a nice comfortable bed. The breakfast was good and filling. Staff helped me get around the area really well. I will definetly recommend this hotel to my friends and family. Keep up the good work.

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york, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Solid hotel stay. Clean room, which is the most important to me. Nice furniture. Breakfast was ok. Customers asked to microwave their own premade omelets. Once microwaved, they tasted pretty good. Nice variety of food choices, if you didn't want the eggs. The dining area could be kept a little cleaner. Lots of people were touching the toasters, microwaves, etc.,... More 

Review collected in partnership with Best Western

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Staten Island, New York
Contributor
17 reviews 17 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we recently stayed at the best western in shillington,pa.we thoroughly enjoyed our stay.it has a very friendly and knowledgeable staff.the room was very clean and most of all,the hotel was very quiet.the other guests were very friendly and the entire staff was very friendly.the breakfast was a nice way to start the day and we didn't have to leave the... More 

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hillsboro, United States
2 reviews
4 of 5 stars Reviewed October 30, 2014

At arrival coming into the hotel I had to walk through about 10 to 14 people outside the front door and I mean right outside the door like I was smoking 12 smokes myself. What's the sense in having a non smoking room if I have to walk through a group of people at the front door smoking? and I... More 

Review collected in partnership with Best Western

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Johnstown
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 26, 2014

This hotel was clean, the staff were friendly and the price was right! Perfect location to were I was working. Received excellent customer service at checkout with a much appreciated solution to my change of plans.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS Reading Inn & Suites

Address: 2299 Lancaster Pike, Reading, PA 19607-2380 (Formerly Shillington Inn)
Phone Number:
Location: United States > Pennsylvania > Reading
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Reading Inn & Suites 3*
Number of rooms: 142
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Also Known As:
Best Western Plus Reading Inn And Suites
Best Western Plus Reading Hotel Shillington
Best Western Shillington
Best Western Reading Hotel
Days Inn Shillington Pa
Days Inn Reading
Shillington Best Western

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