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BEST WESTERN PLUS Reading Inn & Suites

Certificate of Excellence
3.0 of 5
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2299 Lancaster Pike, Reading, PA 19607-2380 (Formerly Shillington Inn)
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1 room 1 guest
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303 Reviews from our TripAdvisor Community

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Traveler rating
    122
    107
    46
    16
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (303)
  • Mar-May only
    (87)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (45)
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Philadelphia, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Nice roomy, clean room. Breakfast was very good, omelets were hot and the bacon was plentiful. Parking was easy, we were on the 2nd floor and it would have been easy to escape in case of a fire. If there was an earthquake I think the rubble may have been harder to get away from.

Review collected in partnership with Best Western

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PA
Level Contributor
153 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night to attend a pet event. The hotel was very accommodating to us and our dog. They did inspect the room before we left so we could receive our pet deposit back. That is the first hotel to do that to us, and we frequently travel with our pet.The front desk staff was professional and friendly. The... More 

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Cape Canaveral, Florida
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My recent 2-night stay was my second in Room 325 across from the elevator and just around the corner from the ice machine. Poor were convenient and not a noise problem - though few rooms are when I take both hearing aides out. I did not use WIFI, nor watch the flat screen TV. The beds were comfortable, the A/C... More 

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Burlington, Ontario
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was very satisfied with the front desk, from making the reservation, check-in, reporting a towel issue, and check out. The only issue I had was the fact that there were three of us (husband, daughter and myself) and although there were 3 towels and 3 face clothes stacked in the bath (not sure why facecloths wouldn't be arranged by... More 

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Elzabethtown, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I stayed here for 3 nights and found this hotel to be fairly decent. My room was clean and the bed was comfortable. But in the middle of the second night there was a gurgling sound coming from the sink and I smelled sewage. I stuffed a pillow in the sink to stop the odor and reported it to the... More 

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Statesville NC, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel - clean, comfortable - nice pool. Good breakfast selection - Staff was friendly, professional and contributed to a delightful stay! We will definitely stay at Best Western whenever we can!

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Wayne, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Amazing breakfast, great large room with comformtable queen beds. Room was nice and clean. Very nice large outdoor pool. There is a diner in front of hotel but did not try it. We stayed on the 3rd floor of the hotel in the back facing the woods was queit and extremely restful.

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chesterland, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

very good overall; some strange smells within non-smoking room; breakfast somewhat disappointing due to ? eggs and ? sausage; location perfect for my purposes and staff very friendly and accommodating; no other comments

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Airville, Pennsylvania
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I would have given this place a 5 had it not been for the very firm mattresses, if a firm mattress is for you then yes you will love this place. If you prefer something a bit less firm then you may want to stay elsewhere. The rest of our stay was very good, staff friendly and accommodating rooms clean... More 

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Berwick, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Generally this hotel is an excellent place to stay. This time however there were cleanliness issues in the bathroom. The shower and toilet both had black mold under the rims. SAD. This is a very good hotel with great employees. Don't let this review hold you back. I just want them to be aware they have a bad egg cleaning... More 

Review collected in partnership with Best Western

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