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Homewood Suites by Hilton Reading

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2801 Papermill Road, Reading, PA 19610
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Homewood Suites by Hilton Reading
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Homewood Suites by Hilton Reading
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214 reviews from our community

Traveler rating
    162
    31
    13
    5
    3
See reviews for
66
37
21
73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (64)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (44)
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    (59)
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Southbury, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I have been coming to this Hotel since 2003. Once, I tried a different Hotel in this area, no more. The comfort, cleanliness, and the staff literally make you feel like you are home. There are not a lot of Hotels that make you feel that comfortable.

Review collected in partnership with Homewood Suites by Hilton

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Oakdale New york, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

We like the chain but This time I paid the High rate ever. We like the style rooms, the locations are in good areas. The chain has free internet And my wife love the setup of the rooms. again we are upset about the price we paid.

Review collected in partnership with Homewood Suites by Hilton

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New Jersey
2 reviews
5 of 5 stars Reviewed 1 week ago

The suite was newly renovated and very large. We are a family of 4 and had plenty of room. The living room had a pull out couch which our teenage son was able to use while our daughter used the other Queen bed. The hotel is under going renovations which was a little inconvenient but not the end of the... More 

Review collected in partnership with Homewood Suites by Hilton

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Schererville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed at the Homewood Suites in Reading. Room was fine. Property was undergoing renovations. Not sure if they dropped the rate, but I've stayed at 6 different hotels in the last 3 weeks. This was the highest priced and in the worst conditions.

Review collected in partnership with Homewood Suites by Hilton

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JSieck, General Manager at Homewood Suites by Hilton Reading, responded to this review

Dear Stephen K, We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

Wyomissing, United States
1 review
5 of 5 stars Reviewed 1 week ago

The service/staff was excellent. The food that Homewood Suites served was great and everything was fresh and hot. They always greeting you by Mr. or Mrs. and very very polite. You could never ask for a better staff. The location is wonderful and you can shop or see a doctor in walking distance. Everything was convenient to get to.

Review collected in partnership with Homewood Suites by Hilton

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Aberdeen, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Staff was friendly. This hotel was in the middle of renovations and was not a good place to stay. I would recommend checking to make sure it is completed before booking. Breakfast was disgusting and definitely not up to Hilton standards.

Review collected in partnership with Homewood Suites by Hilton

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JSieck, General Manager at Homewood Suites by Hilton Reading, responded to this review

Dear Ryan B, Thank you for taking the time to write a review about your recent stay with us at our hotel. We appreciate your feedback and apologize for the condition of our hotel due to the renovations. Additionally, we apologize for the quality of food you experienced. We are working to improve our menu offerings and welcome your comments.... More 

Baltimore, Maryland
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stay here routinely, once or twice a year. A clean and very well kept place. All rooms are suites, an added bonus if you're on a schedule or visit off-season, when there's not much to do otherwise. Now... why not 4 or more stars (gosh... I really wish tripadvisor woul allow at least half-star increments)? First of all, I'm... More 

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Chapel Hill, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Watch out for the night clerk. He'll berate you for stepping through the construction tape! And then he'll keep berating you, repeating, and repeating what an idiot you are. Yes, it was an honest mistake of mine to step through, but gees. The dude wouldn't shut up. I'll never stay at this hotel again... EVER.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
JSieck, General Manager at Homewood Suites by Hilton Reading, responded to this review

Dear Erin H, We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

Newport News, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel and staff are great. I would highly recommend this hotel for a stay in the Reading, PA area. The complimentary breakfast, complimentary Wi-Fi and the suite type rooms are spacious and comfortable.

Review collected in partnership with Homewood Suites by Hilton

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Chaska, Minnesota
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here multiple times over the years because of family visits. Customer services is always excellent. Food is better than average hotel food! Location is excellent, especially if you are traveling with young children- there's a Babies R Us within walking distance, as well as Target, a grocery store (Weis) and a Cold Stone. Would recommend to anyone.... More 

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