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Homewood Suites by Hilton Reading

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2801 Papermill Road, Reading, PA 19610
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Homewood Suites by Hilton Reading
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Homewood Suites by Hilton Reading
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204 reviews from our community

Traveler rating
    159
    29
    11
    3
    2
See reviews for
61
36
20
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (204)
  • Mar-May only
    (54)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (59)
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Chaska, Minnesota
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed here multiple times over the years because of family visits. Customer services is always excellent. Food is better than average hotel food! Location is excellent, especially if you are traveling with young children- there's a Babies R Us within walking distance, as well as Target, a grocery store (Weis) and a Cold Stone. Would recommend to anyone.... More 

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Boston, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

I thought the hotel needed work. The room wasn't in good condition. It DIDN'T meet my expectation! There was a huge gap under the door. They were doing construction in the hotel and didn't meet my expectation.

Review collected in partnership with Homewood Suites by Hilton

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JSieck, General Manager at Homewood Suites by Hilton Reading, responded to this review

Dear Marc F, Thank you for sharing a review about your stay with us on Trip Advisor. I understand guest room presentation was a concern, and we are working to correct the issue. I had a wonderful conversation with Judith and I hope to have an opportunity to meet you both the next time you are in our area. I... More 

Reading, United States
1 review
4 of 5 stars Reviewed February 18, 2015

Spent an evenign at the Homewood Suites in order to get away with my husband. Staff was helpful and friendly, while also respectful of our privacy. The room was cozy and inviting. We felt at home and had a wonderful, relaxing time. I would definitely recommend to others.

Review collected in partnership with Homewood Suites by Hilton

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belleville, United States
1 review
5 of 5 stars Reviewed February 18, 2015

Great location, very convenient, lots of shopping, and food around. Rooms are actually being renovated right now, our room was beautiful, bed super comfortable. Would recommend this place as with any of the Homewood Suites, so far all the ones we have stayed in have been excellent.

Review collected in partnership with Homewood Suites by Hilton

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1 review
5 of 5 stars Reviewed February 16, 2015

My family enjoyed our stay very much. Even though the lobby was under renovation, the room was warm and comfortable. It was also extremely clean. Great breakfast. Excellent staff! We will definately be staying there again even if it's just to get away for the night.

Review collected in partnership with Homewood Suites by Hilton

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Tacoma, United States
1 review
5 of 5 stars Reviewed February 16, 2015

The hotel staff was the most friendly group I have ever come across. They were willing to go the extra mile to help me by answering every question I had...went the extra mile! The hotel is going through major renovations but our room was updated and had everything you could ask for in a hotel. The construction crew was friendly... More 

Review collected in partnership with Homewood Suites by Hilton

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antwerp, Belgium
1 review
1 of 5 stars Reviewed February 8, 2015

Overall horrible experience - not safe, not clean, besides front desk, staff is not capable to work in hotel. The clearning lady left my room open during the entire while I was off for business meetings. Overall staff was very unprofessional.

Review collected in partnership with Homewood Suites by Hilton

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JSieck, General Manager at Homewood Suites by Hilton Reading, responded to this review

Dear Leen B, We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

breinigsville, United States
1 review
3 of 5 stars Reviewed February 2, 2015

Wait until the renovations are done until you book your night here. The rooms were very nice and they were able to accomodate my family. I was here for my accomodations for myself and my wedding party and guests and it was dissappointed by initial appearances in the lobby.

Review collected in partnership with Homewood Suites by Hilton

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JSieck, General Manager at Homewood Suites by Hilton Reading, responded to this review

Dear Kim S, I apologize the appearance of our lobby did not meet your expectations. We are working extremely hard at completing all of our renovations. Your feedback is very important to us and we try to ensure that all of our guests have a great stay. Thank you for your feedback and we hope if given the opportunity you... More 

Pine Grove, United States
1 review
5 of 5 stars Reviewed February 1, 2015

We were very pleased with the overall experience at this hotel and would highly recommend the place. The rooms were clean. The breakfast was great. Location was easy to find. Near several stores and shopping mall and many restaurants.

Review collected in partnership with Homewood Suites by Hilton

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Charleston, United States
1 review
5 of 5 stars Reviewed January 13, 2015

Really Great Stay!! Best Hotel in Reading!! The entire staff were Awesome!!! Stay here when you come to Reading. Thank you for providing a very nice experience for us. Couldn't ask for much more from them.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
JSieck, General Manager at Homewood Suites by Hilton Reading, responded to this review

Dear Ben, Thank you for taking the time to review our hotel. I am delighted to hear you enjoyed your stay. Our entire staff and I strive to provide memorable experiences, I am glad we were able to accomplish that during your visit. I hope if the opportunity provides itself you come and stay with us again in the future.... More 

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