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Ramada Pottsville

2.0 of 5
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101 South Progress Avnue, Pottsville, PA 17901
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Ramada Pottsville
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309 Reviews from our TripAdvisor Community

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New Columbia, Pennsylvania
1 review
3 of 5 stars Reviewed 4 weeks ago

Hotel was ok.Nothing fancy but clean.Close to where I wanted to go.Couple places to eat within walking distance.Should be updated some.Bathtub had no grab bars at all,dangerous situation for those that could use them!Staff was very friendly and helpful.Parking and unloading quite rough for handicap.The remotes for tv and room heat didn't work right. Thank You

Review collected in partnership with Ramada

Helpful?
Thank doyler764
Heather H, Guest Relations Manager at Ramada Pottsville, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you have taken the time to let us know how you perceived our accommodations. We hope to see you again when your travels bring you back to the area! More 

Newark, Delaware
1 review
3 of 5 stars Reviewed January 9, 2016

Not the most up to date / fancy hotel I've stayed in, but for the price (thank you for the veteran's discount) it was a good choice. The staff was friendly and helpful. Free breakfast and fridge in room are a huge plus. Would stay here again. The only small issue we encountered was unsuccessfully trying to use the computer... More 

Review collected in partnership with Ramada

Helpful?
Thank samanthaa809
Heather H, Guest Relations Manager at Ramada Pottsville, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. We appreciate that you have taken the time to let us know how you perceived our accommodations. We hope to see you again someday and to transform your opinion of our hotel and service. More 

Level Contributor
61 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed January 1, 2016

Hot water did not always work, hotel infrastructure needs some help. Breakfast was not worth eating. I would not go back except if I wanted to visit the brewery which is a short walk away which is what I did.

Helpful?
Thank Howard B
Heather H, Guest Relations Manager at Ramada Pottsville, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. This issue is being addressed with our staff and management. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be far surpassed during your next stay with us. More 

Travelers are raving about these Pottsville hotels

Dillsburg
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed December 22, 2015

Always a good stay, with the exception of screaming children this time. Can't blame Ramada for bad parenting. The free breakfast could use some help, but it's free so... Rooms have always been clean and comfortable.

Review collected in partnership with Ramada

Helpful?
Thank Thom B
Heather H, Guest Relations Manager at Ramada Pottsville, responded to this review

Thank you for being our loyal guest! I am glad that you always have a good stay with us. Thank you for appreciating our free breakfast and clean accommodations. We sincerely apologize for the noise created by screaming children. Moving forward, we'll be enforcing policies regarding noise that would disturb other guests. Thank you for your business and looking forward... More 

Hannibal, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 18, 2015

Hotel is a renovated department store. Our room had to be the children's dept. if the height of the toilet is any indication. Staff was gracious and helpful at every turn. Signage is terrible; not even a Ramada sign over the door, only the logo which isn't easily recognizable. I wondered if we were the only guests because so little... More 

Review collected in partnership with Ramada

Helpful?
1 Thank 742susany
Heather H, Guest Relations Manager at Ramada Pottsville, responded to this review

Thank you for recognizing our staffs' excellent customer service. We sincerely apologize that you were not satisfied with our hotel. Thank you for your feedback as this will be forwarded to our management to have them look into it and resolve immediately. We hope that you and your family can still give us another chance to prove how much we... More 

Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 18, 2015

There was never anyone at the front desk. 2 nights in a row we didn't have any hot water. When I cakes the front desk the first night, no one answered. The next day I called again about it and the person who answered showed zero concern or care that I hate no hot water.

Review collected in partnership with Ramada

Helpful?
1 Thank Ashley S
Heather H, Guest Relations Manager at Ramada Pottsville, responded to this review

We sincerely apologize that you had an unsatisfactory experience with our facilities and staff. Rest assured that this will be forwarded to our management to have it resolve immediately. Thank you for your business and hope to see you again in our hotel. More 

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