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Quality Inn

2.5 of 5 61 West King Street, Pottstown, PA 19464 (Formerly Travelodge)
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119 reviews from our community

Traveler rating
    36
    29
    16
    14
    24
See reviews for
32
13
15
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Olympia, Washington
Top Contributor
210 reviews 210 reviews
60 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for 5 nights. We chose it for the price, about $40 less than the competition. We got what we paid for. The place is run down and shabby. The "hot" continental breakfast was non-existent, merely some sweet rolls and a bagel in the lobby. There was no dining area. When I checked in, the... More 

Was this review helpful? Yes
PottstownQualityGM, General Manager at Quality Inn, responded to this review

Thank you for letting us know about your experience at Quality Inn. We apologize for falling short of your expectation and we will provide the necessary training to improve our services. We served a limited breakfast during the week of your visit to accommodate our annual equipment maintenance in our kitchen. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 12, 2014

This place needs to get their act together!!!!! We arrived the first day and noticed that the toilet bowl and bath tub was extremely dirty. We called the front desk and their response was: no one was around to clean up. So I decided to do it myself with the hotel supplying the material. Next time around I would rather... More 

Was this review helpful? Yes 1
PottstownQualityGM, Manager at Quality Inn, responded to this review

Thank you for your comments regarding your accommodations. We apologize that you found your experience to be less than satisfactory. We will address your concerns and can assure you that you will have a better experience the next time you stay with us. More 

Dublin, Ireland
Top Contributor
71 reviews 71 reviews
55 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 3, 2014

We landed nearby while on a road trip and having looked at another one around the corner, we were happy to stay here for the night. There was sufficient space in the room ( 2 double beds) for a family of four and the place was clean and very reasonably priced for the purpose. We had a good night's sleep... More 

Was this review helpful? Yes 1
PottstownQualityGM, General Manager at Quality Inn, responded to this review

Thank you for your wonderful comments about our hotel, we are happy that you had a wonderful experience. Please come back and visit us soon. More 

Fort Washington, Maryland
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed July 6, 2014

i used choice hotels to book a hotel room for a night in Pottstown, Pa. I trusted the online guide but quickly found they never check first hand on this hotel. i arrived at the hotel at 3:00 p.m. July 4, 2014, i had to be at an ordination at 6:00 p.m. the desk lady was nice and directed me... More 

Was this review helpful? Yes
PottstownQualityGM, Manager at Quality Inn, responded to this review

Your comments regarding your experience have been noted and will be forwarded to the appropriate department. Thank you for taking the time to let us know your concerns. We apologize that we did not meet your expectation of a quality Inn and can assure that we will take the necessary steps to correct the issues. Sincerely. More 

Contributor
16 reviews 16 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 25, 2014

Lam other great stay at the quality inn in Pottstown in June 22nd I've been reading some of the reviews and for the negative reviews some people have written believe me I've been staying at this hotel for over 2 years now and I can't complain about a thing it's in a great location within 5 min from great locations... More 

Was this review helpful? Yes
PottstownQualityGM, General Manager at Quality Inn, responded to this review

Thank you for supporting Quality Inn Pottstown. Your feedback is very important and we appreciate it when our guests take the time to let the world know that we are a great hotel with wonderful amenities and most importantly the best STAFF in Pottstown! Thank you and we look forward to seeing you soon. More 

2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 24, 2014

This hotel has a LOT of difficulty taking a reservation accurately....I called several times to correct the date that was sent in an emailed confirmation, was assured that they "would take care of it" but it never was.... I made several more phone calls which were NOT returned and it eventually got too close to the date that the rooms... More 

Was this review helpful? Yes 1
PottstownQualityGM, Director of Sales at Quality Inn, responded to this review

Thank you for taking the time to let us know about your experience. I will share your experience with the reservations department. On behalf of management and staff we apologize for the inconvenience. More 

Cherry Hill, New Jersey
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 1, 2014 via mobile

By far the most disgusting place to have ever been stayed at. The pictures are NOTHING what it looks like. The rooms REEK of cigarettes and other smoke. There were cigarette burns in the blankets trash still in the room, empty liquor bottles in the Drawers and miscellaneous trash. And on top of that under the bed was a previous... More 

Was this review helpful? Yes 1
PottstownQualityGM, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for your comments regarding your stay at Quality Inn. I apologize that you had such a disappointing experience. I have notified our housekeeping department manager about the experience you had. Based on the many favorable reviews of our past guests I hope that it is understood that this is an isolated experience. On behalf of the... More 

Factoryville, Pennsylvania
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 28, 2014

The staff was welcoming and helpful and the location was great - easy to get to and easy to get to any place you might want to see. The breakfast was adequate though two mornings out of three, the coffee carafe was empty, and we were not late. It appears they are in the midst of remodeling, and I would... More 

Was this review helpful? Yes
PottstownQualityGM, General Manager at Quality Inn, responded to this review

Thank you for the comments about your stay. The long Memorial weekend was a sold out situation for us. The outdoor pool was indeed a highlight. Our guests love our breakfast selection and I do apologize that the coffee ran out but we do staff two breakfast attendants on busy weekends. I hope that you will comoe and see us... More 

Contributor
16 reviews 16 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 15, 2014

Once again I had another great stay at the quality inn in Pottstown on king street u can't beet the location or the service the staff is terrific and friendly I stay there all the time it's within a couple miles of great restaurants good shopping and after a long day if u dnt wanna go anywhere they have a... More 

Was this review helpful? Yes 1
PottstownQualityGM, General Manager at Quality Inn, responded to this review

On behalf of all of us at Quality Inn, thank you for your wonderful compliments about our hotel and your stay. We look forward to serving you in the near future. More 

Pittsburgh, Pennsylvania
1 review
2 of 5 stars Reviewed May 12, 2014

Stay away from this motel. Our motel room had blue tape on the picture window, mold on the ceiling next to the window, beaten-up furniture, and scary people in the parking lots at all hours. There seemed to be many permanent residents who visited each other and sat on their stoops to smoke. I did not feel safe in the... More 

Was this review helpful? Yes
PottstownQualityGM, General Manager at Quality Inn, responded to this review

Thank you for your comments regarding your stay. Quality Inn is currently undergoing improvements to the guest rooms and we are about 75% complete. Many of our guests are already enjoying the comfort of their upgraded rooms. May 1st -May 11th Quality Inn has been proud to assist the American Red Cross in accommodating several families who had extensive fire... More 

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Additional Information about Quality Inn

Address: 61 West King Street, Pottstown, PA 19464 (Formerly Travelodge)
Phone Number:
Location: United States > Pennsylvania > Pottstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 98
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Also Known As:
Quality Inn Pottstown Hotel Pottstown
Pottstown Quality Inn

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