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All 5 Pottstown hotels

Quality Inn

2.5 of 5 Hotel   |   61 West King Street, Pottstown, PA 19464 (Formerly Travelodge)
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104 people have reviewed this hotel

Traveler rating
    34
    23
    14
    13
    20
See reviews for
25
12
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Colebrook, New Hampshire
Top Contributor
349 reviews 349 reviews
171 hotel reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel used to be a messy Quality Inn and needed an improvement and makeover!!! Well, I came back this year and I was very glad to notice major improvement... The room I was in has been freshly renovated : new carpet, new tile in shower and bathroom, great new shower, flat screen tv, good Internet, big fridge and microwave...... More

Was this review helpful? Yes
PottstownQualityGM, General Manager at Quality Inn, responded to this review

Thank you for the review of our hotel. It is greatly appreciated considering we have rededicated ourselves to improving the overall guest experience. It is always nice to get a little boost form our guests who notice the changes we have made. On behalf of the our team thank you! More

Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 12, 2014

Stayed at the quality inn in Pottstown again on Tuesday March 4th again I have to say some ppl give it a not so good review I've stayed there several times and I couldn't ask for a better stay it's around very gd restaurants shopping areas if u r there for business u come back from wk and can go... More

Was this review helpful? Yes 1
PottstownQualityGM, General Manager at Quality Inn, responded to this review

Thank you very much for your kind review of Quality Inn Pottstown. We appreciate your continued support of our hotel and hope that we will be partners for a long time. More

Fredericksburg, Virginia
1 review
2 of 5 stars Reviewed March 8, 2014

My husband and I recently stayed at this Quality Inn while traveling. Thank God it was only a one night stay. We had made paid in advance reservations, so we were expected. Upon entering the room we were hit by cold and a funny, chemical like smell which I assumed was some sort of cleaning fluid. I turned on the... More

Was this review helpful? Yes
PottstownQualityGM, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you very much for bringing your concerns to our attention, we apologize for not meeting your expectation of service. We will definitely address the issues you listed and hope that you will give us another opportunity to serve you again. More

Colorado Springs, Colorado
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 21, 2014

I could not even stay the whole night through. I attempted to stay here on business, and ended up driving 25 minutes away to another property rather than stay at this hotel. First of all, the front desk agent could have cared less that I was there, and looked like she was eating her dinner at the desk. Secondly, the... More

Was this review helpful? Yes
PottstownQualityGM, Manager at Quality Inn, responded to this review

Thank you for your comments regarding your stay at Quality Inn. We take our guest comments seriously and use it to improve our services. We apologize that your stay was less than satisfactory and we encourage you to give us another opportunity to serve you again in the future. More

Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 27, 2014

Stayed at the quality inn last Wednesday again u can't say enough about the place stay there all the time when I'm in the area you can't ask for a better place to stay it's centered around everything great restaurants good shopping it's definitely a place to stay if you are down there when u get back from a day... More

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PottstownQualityGM, Assistant General Manager at Quality Inn, responded to this review

Dear Aggies, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Our Staff are very delighted by your compliment. Thank you so much for choosing to stay at Quality... More

Nashville, Tennessee
1 review
5 of 5 stars Reviewed January 24, 2014

I have stayed here several nights when in town on business. The staff are always very pleasant and accommodating, the rooms are clean and quiet, and appear to have been recently renovated. I would have no problem recommending this hotel. Can't beat it for the money...

Was this review helpful? Yes
PottstownQualityGM, Assistant General Manager at Quality Inn, responded to this review

Dear Brian, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More

Pottstown, Pennsylvania
1 review
5 of 5 stars Reviewed January 15, 2014

The first person a traveler meets when arriving to a hotel is the front desk staff. I found the front desk attendant Jodi to be an outstanding representation of the Pottstown Quality Inn. Jodi was professional, well- mannered and efficient. I will be recommending this hotel to my colleagues. MV

Was this review helpful? Yes
PottstownQualityGM, Assistant General Manager at Quality Inn, responded to this review

Dear Mike, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Hudson
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 13, 2014

When it comes to Choice Hotels a Quality Inn usually means a Quality, clean, quiet, comfortable room. None of these things can be found in Pottstown. The problems all started at check-in when I presented my temporary NH ID (which looks like a photo copy on a piece of paper) and my USA Passport Card. The agent told me that... More

Was this review helpful? Yes 1
PottstownQualityGM, Manager at Quality Inn, responded to this review

Dear Guest, I am very sorry that your stay was less than expected. Please know that we value your opinion and we will address your issues so as not to have any future guests dissatisfied. We appreciate your time in bringing these issues to our attention. Sincerely, Management More

1 review
5 of 5 stars Reviewed January 10, 2014 via mobile

We've stayed here a few times I've had a couple of minor issues, but for the most part our stay was relaxing and comfortable. The front desk staff were ALWAYS GREAT. Our last we had a drink at the sports bar the service was excellent. I would recommend this hotel for business or pleasure.

Was this review helpful? Yes
PottstownQualityGM, Assistant General Manager at Quality Inn, responded to this review

Dear Char, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Senior Contributor
27 reviews 27 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 29, 2013 via mobile

The Quality Inn is a great value. As other reviewers suggested, the staff were all very friendly. The front desk person was very welcoming, cordial, and helpful. She described the selections available in the restaurant/bar, and also places that would deliver to the room if we preferred (we arrived late in the evening). I also had a conversation with a... More

Was this review helpful? Yes
PottstownQualityGM, Assistant General Manager at Quality Inn, responded to this review

Dear Steve, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

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Additional Information about Quality Inn

Also Known As:
Quality Inn Pottstown Hotel
Quality Inn Pottstown Hotel Pottstown
Pottstown Quality Inn
Address: 61 West King Street, Pottstown, PA 19464 (Formerly Travelodge)
Phone Number:
Location: United States > Pennsylvania > Pottstown
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Pottstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Official Description (provided by the hotel):
The Quality Inn hotel is ideally located with easy access to the Pennsylvania Turnpike and Route 422. This Pottstown hotel is minutes from area attractions like the Coventry Mall, Hopewell Furnace National Historic Site, Maple Grove Raceway and the Philadelphia Outlet Mall. The Pottsgrove Manor is one mile and Montgomery County Community College is two miles away. A variety of restaurants are located in the surrounding area. Enjoy a cocktail at the on-site Champs Lounge. ... more   less 
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