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Quality Inn

2.5 of 5
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61 West King Street, Pottstown, PA 19464 (Formerly Travelodge)
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Ranked #2 of 5 Hotels in Pottstown
A recent review
4 of 5 stars reviewed 1 week ago
Fred W Philadelphia, Pennsylvania
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125 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
2 of 5 stars Reviewed yesterday NEW

Normally, I don't submit negative reviews. I never really had the need to until my stay here. As mentioned in the title, the bathroom was gross! The right side of the toilet next to the tub was covered in urine stains. At first I thought it might have been a recent "accident" from my roommate, so I went to clean... More 

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Philadelphia, Pennsylvania
4 of 5 stars Reviewed 1 week ago

I stayed there for my sister's wedding. The rooms were clean and comfortable. The breakfast was selective and the pool was great for the kids. The hotel location is very convenient to highways like Rt 100 & 422.

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Hagerstown, Maryland
Level Contributor
131 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 4 weeks ago

2 story motel with outside halls. Plenty of parking. Lobby and rooms had a slight musty small upon entry, but once the AC units were turned on, the smell disappeared quickly. Nice outdoor pool. Bar/ pool tables/ breakfast room was kind of odd. Lots of space, but a unique mixture of uses. Room had two doubles, fridge, microwave, table/desk, office... More 

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PottstownQualityGM, General Manager at Quality Inn, responded to this review

Thank you for taking the time to review your stay. we look forward to your next visit. More 

Lancaster, Pennsylvania
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed June 8, 2015 via mobile

Upon arrival we were I formed that we could not have a cot in our room, even though we requested one with our reservation. They said it was unsafe. Rooms are very small so I can see why but I should've been told when I booked it. So my daughter had to sleep in another room with another mom and... More 

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PottstownQualityGM, General Manager at Quality Inn, responded to this review

Thank you for your review regarding your stay. Your issues will be discussed with the manager in each department. We sincerely apologize for the service you received and hope that you will provide us with another opportunity to serve you. More 

East Stroudsburg, Pennsylvania
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 14, 2015

Nice hotel for being pet and smoker friendly. Room was clean, bed was extremely comfortable. Fridge, micro and coffee pot in room. Only complaint was air conditioning filter was not cleaned, so no air could flow through, my husband cleaned it himself, worked great after that. Nice continental breakfast.

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PottstownQualityGM, Manager at Quality Inn, responded to this review

Thank you for your great review of our hotel, we are happy you enjoyed your stay and thank you for taking the time to let us know. More 

Troy, Michigan
Level Contributor
191 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed February 19, 2015

I was in the area on business and stopped here entourage to Reading. The hotel is very clean, quiet, and accommodating for business travel. I stayed in the king room with accommodations on the first floor. Perfect comfortable bed, good work area and plenty of outlets for electronic needs. All was great and would be a 5 star but hot... More 

Was this review helpful? Yes 1
PottstownQualityGM, General Manager at Quality Inn, responded to this review

Thank you for your wonderful review of our hotel. We appreciate your honesty and hope that you will continue to spread the word. Quality Inn Pottstown will always be your home away from home! More 

Olympia, Washington
Level Contributor
253 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed November 29, 2014

My wife and I stayed here for 5 nights. We chose it for the price, about $40 less than the competition. We got what we paid for. The place is run down and shabby. The "hot" continental breakfast was non-existent, merely some sweet rolls and a bagel in the lobby. There was no dining area. When I checked in, the... More 

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PottstownQualityGM, General Manager at Quality Inn, responded to this review

Thank you for letting us know about your experience at Quality Inn. We apologize for falling short of your expectation and we will provide the necessary training to improve our services. We served a limited breakfast during the week of your visit to accommodate our annual equipment maintenance in our kitchen. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 12, 2014

This place needs to get their act together!!!!! We arrived the first day and noticed that the toilet bowl and bath tub was extremely dirty. We called the front desk and their response was: no one was around to clean up. So I decided to do it myself with the hotel supplying the material. Next time around I would rather... More 

Was this review helpful? Yes 1
PottstownQualityGM, Manager at Quality Inn, responded to this review

Thank you for your comments regarding your accommodations. We apologize that you found your experience to be less than satisfactory. We will address your concerns and can assure you that you will have a better experience the next time you stay with us. More 

Dublin, Ireland
Level Contributor
99 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed August 3, 2014

We landed nearby while on a road trip and having looked at another one around the corner, we were happy to stay here for the night. There was sufficient space in the room ( 2 double beds) for a family of four and the place was clean and very reasonably priced for the purpose. We had a good night's sleep... More 

Was this review helpful? Yes 1
PottstownQualityGM, General Manager at Quality Inn, responded to this review

Thank you for your wonderful comments about our hotel, we are happy that you had a wonderful experience. Please come back and visit us soon. More 

Fort Washington, Maryland
Level Contributor
5 reviews
1 of 5 stars Reviewed July 6, 2014

i used choice hotels to book a hotel room for a night in Pottstown, Pa. I trusted the online guide but quickly found they never check first hand on this hotel. i arrived at the hotel at 3:00 p.m. July 4, 2014, i had to be at an ordination at 6:00 p.m. the desk lady was nice and directed me... More 

Was this review helpful? Yes
PottstownQualityGM, Manager at Quality Inn, responded to this review

Your comments regarding your experience have been noted and will be forwarded to the appropriate department. Thank you for taking the time to let us know your concerns. We apologize that we did not meet your expectation of a quality Inn and can assure that we will take the necessary steps to correct the issues. Sincerely. More 

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