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All 2 Pocono Manor hotels

The Inn at Pocono Manor

3.0 of 5 Hotel   |   1 Manor Drive, Route 314, Pocono Manor, PA 18349 (Formerly Pocono Manor Golf Resort and Spa)
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Ranked #1 of 2 Hotels in Pocono Manor
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Luis H
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1,019 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars NEW

Large yet cozy hotel with very pleasant staff. Hotel has game room, movie theater, indoor pool. Near Camelback and Crossings Outlet. Loved the hike down to the small waterfall in the snow. I booked through Groupon and received $25 daily meal credit.

Was this review helpful? Yes 1
New Jersey
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I found a great deal from Groupon which included dining credit. Our reservations were confirmed via email. The front desk staff were very friendly, efficient, and accommodating. They checked us in promptly & when I asked about late check out, she extended it to 12 pm without any problem. They were very informative about the dining options, amenities, & activities.... More 

Was this review helpful? Yes 1
Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

Our Front Office Manager will be pleased to hear that her team members were accommodating with your requests with a smile! I am more than happy to hear that you and your family were able to relax and enjoy your stay! I will be sure to pass along your concerns to our Management Team for review and consideration on ways... More 

Hoboken, New Jersey
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Nope. Just nope. The only reason it has 2 stars instead of 1 is because of Rebecca and Latasha at the front desk and/or guest services. They were both awesome and friendly and courteous and I think did what they could, the problems with the hotels are not their fault, but the general management/owner. I obviously like review sites, so... More 

Was this review helpful? Yes 1
Bayside, New York
Contributor
18 reviews 18 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We ended up here after getting a groupon...It was definitely worth the $90 plus $25 food credit...The inn is very quaint and it feels like walking back in time. Our room was small, but it was fine. We used the indoor pool which was very warm. We ate at the lamplighter lounge for lunch and had both the breakfast and... More 

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Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

Thank you Denise for your wonderful review! It’s nice to know that another guest was satisfied with their stay! I’m happy to hear that despite the cold weather we’ve been having, you were able to enjoy a few of the indoor amenties we offer here at The Inn at Pocono Manor. I will pass along your review to our Food... More 

Cedarhurst, New York
1 review
3 of 5 stars Reviewed 2 weeks ago

My family of 5 ( myself, wife, and children ages 5,4,and 1)went to the inn at Pocono manor on Monday of presidents week. We arrived at 1:30 pm and proceeded to the check in desk. We were told our room was not ready, but the receptionist took my cell phone number and assured me they would call as soon as... More 

Was this review helpful? Yes 4
Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

I’m pleased to hear that you were able to experience the atmosphere and great food our Lamplighter Lounge offers. I will pass along your review regarding your check in process to our Front Office Manager as she will be use this for training purposes. We are always welcoming of all feedback to better ensure every guest is fully satisfied when... More 

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The setting surrounding the hotel is amazing and lots of activities are at your disposal. The staff was very nice and relaxed with the exception of one of the spa employees who sent us in the wrong direction when we were looking for our room, it ended up being right above the spa. There is plenty to do for the... More 

Was this review helpful? Yes 2
Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

I’m thrilled to hear you were able to take in the beautiful scenery The Pocono’s has to offer. The variety of activities and amenities on the property as well as in the surrounding area keeps every age group happy while visiting! I thank you for your feedback regarding the room. I will pass your comments along to our Management Team... More 

New Jersey
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was our 2nd visit to The Inn at Pocono Manor. Being that we had such a wonderful time our first visit, we purchased a Groupon for this current trip. If we had known what our stay would be like, completely opposite of our first visit, we would have never returned. The offer on Groupon showed photos of the renovated... More 

Was this review helpful? Yes 1
Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

Thank you for posting your review on Tripadvisor. I’m saddened to hear that you did not enjoy your stay. I would like the opportunity to further discuss your stay. You can connect with me at connect@poconomanor.com. I look forward to hearing from you and reviewing the areas where we were not able to meet your expectations. More 

Cape May Court House, New Jersey, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This beautiful in located right in the middle of pocono activity has tremendous potential. This management definatly doesn't have their act together!!! We were told we could check in early but when we arrived only one hour before the guarenteed check in time we were told no chance. Then we asked for a secure location to stowe our gear while... More 

Was this review helpful? Yes 2
Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

Thank you Kelly for your review. Although I am happy to hear you were able to enjoy your room, I’m saddened to hear that we did not meet your expectations for the rest of your stay. I would like the chance to connect with you directly and discuss the areas we seem to have fallen short. You can connect with... More 

New Jersey
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My boyfriend and I wanted to do a quick weekend getaway for President's weekend and he's an avid skier. Being the Inn at Pocono Manor is in between Camelback, Jack Frost and Big Boulder, I figured this would be a great location and it included other activities at the inn. Our room was quite small and the only modern part... More 

Was this review helpful? Yes 1
Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

Thank you for sharing your review on Tripadvisor. I am disheartened to hear that you did not enjoy your stay. We welcome all feedback from each guests stay in an effort to better accommodate guests. I would like the opportunity to further discuss your recent visit with us here at The Inn at Pocono Manor. I can be reached via... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I consider myself a man of few words, so I'll make my comments short and sweet. My wife and I enjoy our first visit to the Inn at Pocono Manor, and all they have to offer a couple of years ago so much that I decided to surprise her this year with a nice weekend at the same place. I... More 

Was this review helpful? Yes
Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

I am delighted to hear that Rebecca was able to assist you with your stay and make it a relaxing and memorable one! I will be sure to pass along your kind words about Rebecca to our Front Office Manager. She will be happy to hear that her team is going above and beyond to make our guests comfortable and... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(6)
  • Breakfast buffet(4)
  • Friendly and helpful(4)
  • Indoor pool(3)

Additional Information about The Inn at Pocono Manor

Address: 1 Manor Drive, Route 314, Pocono Manor, PA 18349 (Formerly Pocono Manor Golf Resort and Spa)
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Pocono Manor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn at Pocono Manor 3*
Number of rooms: 250
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Also Known As:
The Inn At Pocono Manor Hotel Pocono Manor
Hotel Pocono Manor

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