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The Inn at Pocono Manor

3.0 of 5
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1 Manor Drive, Route 314, Pocono Manor, PA 18349 (Formerly Pocono Manor Golf Resort and Spa)
4 people have started booking this hotel
The Inn at Pocono Manor
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Ranked #1 of 2 Hotels in Pocono Manor
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1,076 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (276)
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    (213)
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

The location is beautiful. The resort is clean and well maintained with many activities. The main building has a lot of quiet seating areas where one can unwind. The town of Mt. Pocono has a lot of eating and shopping options, including a Walmart for any forgotten items and snacks (bottled soft drinks are $3 each in the hotel vending... More 

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West Hempstead
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My GPS took me to the wrong place. There is construction going on and some new roads and google apparently hasn't updated so follow the ACTUAL signs to the hotel when you get off the highway. Pros: Front desk and staff were excellent. Very friendly and helpful. Beautiful location. Outdoor pool was GREAT. Rooms were nice and views from 7th... More 

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Fox River Grove, IL
Level Contributor
248 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was looking for a family-friendly hotel for our vacation, even though it's just my husband and me. I didn't want a casino hotel nor one of the honeymoon hotels with champagne glass-shaped hot tubs. This hotel certainly fits the bill. There were a number of families here, as well as other middle-age, empty-nester type couples like us. I appreciate... More 

Was this review helpful? Yes 1
Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

Thank you, for taking the time to share your experience. I’m happy that you were able to enjoy the wonderful buffet breakfast we offer! I will be sure to pass along your review to our team. We are always welcoming of all feedback as it helps us improve ourselves and make each guests stay a great one! Take care! More 

Little Egg Harbor, New Jersey
1 of 5 stars Reviewed 6 days ago NEW

I used to go to the Inn when I was a kid, so I was expecting it to be showing its age. What I didn't expect was the poor customer service and the room to be so dirty especially the bathroom. When we arrived the bathroom in our room was disgusting especially the toilet. If it had been cleaned they... More 

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Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

I’m very saddened to hear that you did not enjoy your stay with us here at The Inn at Pocono Manor. We thank you for your feedback as it will be used as a training opportunity. I would like to discuss your stay in further detail. I can be reached at connect@poconomanor.com. I look forward to hearing from you. More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I booked through Expedia. Selected the upgrade room. When I checked in I was given a standard room in the Spruce Lodge. I called the front desk and asked why I didn't received the room that I booked. I was told that since I booked through Expedia I am guaranteed a room, but not an upgraded room. The Beds made... More 

Was this review helpful? Yes 1
Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

I am thrilled that you were able to take advantage of our wonderful breakfast! Our Food and Beverage team will be just as happy to know that a guest has complimented their efforts. I would however, like to discuss the areas where we have fallen short of your expectations during the booking and check in process. You can reach me... More 

Ottawa, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with the family (2 adults and 2 kids) for 3 nights in July. Booked it based on reviews on trip advisor. Most reviews were accurate. The main building has a tower attached to it which has 7 floors. Our room was on the 4th floor and a great view of the forest in the back. Rooms were clean... More 

Was this review helpful? Yes 3
Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

Thank you for all of the great feedback! It sounds like your family had a great getaway and enjoyed everything we have to offer. We are so happy with the feedback from your trip and hope to see everyone back something in the near future! More 

hamburg nj
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

NO maid service....we were out of our room (at $264 per night mind you) at 8:30 and came back at 4:00-we had to make the bed and call the front desk for towels. then, in the middle of the nite,there was a banging on our door-we awoke after being asleep for hours to a maintenance man. there was a leak... More 

Was this review helpful? Yes 2
Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

Thank you, Felicia for your feedback regarding your recent stay. I am pleased to hear that you received such wonderful service from one of our Bartenders. I will be sure to pass along your kind words to the team. I am sorry to hear that you were not as pleased with the rest of your stay. I would like to... More 

Adams, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean rooms and nice grounds. Rooms above the bar are a little noisy. would stay on the other side next time. Trail to the falls was hard to find and not a clear path. we ended up turning back after about 10 mintues.

Was this review helpful? Yes 2
Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

Hi Sandra, I am very sorry to hear that we were not able to provide you with a flawless stay. We do greatly appreciate this feedback and will make sure to address this with our staff in order to ensure that your next stay is above and beyond. Thank you for taking the time to review us and we hope... More 

Madison, Wisconsin
1 review
5 of 5 stars Reviewed 3 weeks ago

We are in the process of looking at a lot of different venues for our wedding. We both have never been married before and don't know a lot of people who have gotten married so we were pretty lost and overwhelmed in the process. But we have to say that Nickole Fish at Pocono Manor was wonderful! She really made... More 

Was this review helpful? Yes
Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

Hi Kim! Your wedding will truly be in good hands with Nickole. She is amazing. We can’t wait to see how your wedding turns out and you are in for an absolutely wonderful experience. Have the best of luck as your wedding nears and congratulations!! More 

Pennsylvania
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good mid-range resort with a lot to offer. Rooms were nice, beds were comfortable, and the staff was friendly. Myself, wife, and 3 year old had a very enjoyable 4 night stay. The only thing I can really negatively critique is, despite showing pictures of a child walking on their nature trail, I strongly recommend you do not go on... More 

Was this review helpful? Yes 3
Kassie R, Social Media Coordinator at The Inn at Pocono Manor, responded to this review

We are so glad to hear that you had a fantastic four night stay with your family and enjoyed the different aspects of your room and our resort. I am however very sorry about the hiking trail mix-up; I will make sure that this error is fixed. I greatly apologize for your family having to go through that. Thank you... More 

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