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The Inn at Pocono Manor


Hotel class 3.0 of 5
Route 314, (former name Pocono Manor Golf Resort and Spa), Pocono Manor, PA 18349
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Reviews you can trust

59% Recommend
3.5 of 5 stars 115 reviews
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By trip type
All (115)
[ Date ] [ Rating ]
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2 of 5 stars
alvb   1 contribution
Rockaway, NJ
Nov 27, 2009 | Trip type: Couples New

Our dealings with the Inn at Pocono Manor started with a phone call asking to confirm the following: availability of a cigar smoking bar, clarification of fees (or not) to fish on the premises and Thanksgiving meal information. We were given correct information promptly about the Thanksgiving meal, was told there was a cigar-allowable bar on-site (which was a selling... more

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3 of 5 stars
mb117   1 contribution
nj
Nov 9, 2009 | Trip type: Couples

We stayed here one night for our anniversary, got the romance pkg. Pkg says it includes a mouthwatering 4-course meal and breakfast. Food was mediocre, dining room felt like a huge lunchroom and the staff was not very focused. They seemed to be busy, but didn't really pay a lot of attention to the smaller tables, seemed to focus more... more

Management response from
MgmtPMI, Director of Operations

Thank you for sharing your experience on Trip Advisor. I am very sorry that your stay did not meet your expectations. I would like to invite you to visit with us again and I assure you that I will personally tend to all of your arrangements. GCorvelle@poconomanor.com

Loved It!!!
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4 of 5 stars
tes0r0   6 contributions
cleveland
Oct 23, 2009 | Trip type: Couples

My husband and I visited The Inn at the beginning of October. First of all, the grounds are huge (but still quiet and peaceful) and are absolutely beautiful! We originally had a mountain view room on the 2nd floor. The room was nice but we wanted a better view. We asked the girl at the front desk and she gave... more

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4 of 5 stars
wwhillww3   1 contribution
long beach, ny
Oct 16, 2009 | Trip type: Couples

We stayed at the Inn at Pocono Manor for Valentines day this year. We had a great time! The resort was great, and had a lot of activities to participate in. The resort is huge, and has lots of great areas to sit and relax. The rooms are big and beautiful, very old fasioned decor. We had dinner at the... more

Management response from
MgmtPMI, Director of Operations

Thank you for sharing your experience on Trip Advisor! We are certainly glad that you enjoyed your stay. And, we hope to have you with us again; in addition to Thanksgiving, Holiday Season and New Years events, we will be repeating the success of our Valentine's promotion. Hope to see you soon!

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5 of 5 stars
ljc38   1 contribution
lititz
Oct 14, 2009 | Trip type: Couples

I stayed at the Manor with my wife and we had the time of our life! We were treated like royalty. Its like they remembered me from my last stay, and this was my first. They had many events going on at one time and the staff still took the time to take care of us too... more

Management response from
MgmtPMI, Director of Operations

Thank you for sharing your experience on Trip Advisor. I am thrilled that you enjoyed your visit to The Pocono Manor and hope your schedule will allow you to return soon!

Love it!!
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5 of 5 stars
foursabunch   7 contributions
nj
Oct 12, 2009 | Trip type: Family

This place is wonderful, been here twice ...same top corner room with in 4 months. The food and bar is great, movie theater and arcade perfect. Clean rooms and great soft beds and big closets. Wewill be back! more

Management response from
MgmtPMI, Director of Operations

Thank you for staying with us at The Manor and sharing your experience on Trip Advisor. We look forward to your visiting with us again soon.

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5 of 5 stars
mierovante   1 contribution
poconos
Oct 11, 2009

I had my wedding at the Inn at Pocono Manor on August 15th, 2009. The event coordinator, Paula Green, was extremely helpful and did everything she could to make my special day perfect. The rest of the staff was also very kind and made sure all my guest were taken care of and had a great time. The food was... more

Management response from
MgmtPMI, Director of Operations

We are honored that you allowed us to part of your special day! And, thank you for sharing your experience on Trip Advisor. We wish you much happiness!

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1 of 5 stars
Traveler1073   2 contributions
Chicago
Oct 9, 2009 | Trip type: Business
1/1 found this review helpful

I got in on Friday, the room was freezing, I called them but no body came after a whole hout, I called again, somebody came and they could not fix the heater. They brought me a very small space heater, the one we use to warmn up our feet,... then they moved me to a different room. I asked them... more

Management response from
MgmtPMI, Director of Operations

Thank you for sharing your experience on Trip Advisor. We take all guest feedback (good and bad) very seriously and assure you that the issues you mentioned will be investigated.

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4 of 5 stars
kramclan   1 contribution
Poughkeepsie, New York
Oct 8, 2009

I booked a weekend golf outing for my league of 20 members. From the start, the sales team led by Jeannine was the main reason we chose the Inn at PM. Granted the hotel is old and rustic, but that did not downplay the fact that the hotel and golf course staff were nothing but top notch. Everyone we came... more

Management response from
MgmtPMI, Director of Operations

Thank you - Thank you! We appreciate your business and sharing your review on Trip Advisor. We certainly do hope you return for golf in 2010! Its never to early to make those arrangements.

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4 of 5 stars
Smoore1356   1 contribution
Philadelphia
Oct 2, 2009 | Trip type: Couples

We recently visited the manor for a 3rd time. I am awestruck by several of the negative reviews . If you enjoy the prestine outdoors with endless activities and a very quaint Inn with a friendly & caring staff, wonderful food & a comfortable bed it does not get any better. Yes the rooms are old, the hotel was erected... more

Management response from
MgmtPMI, Director of Operations

Wow! Thank you for such a lovely review! We appreciate your business and certainly hope you will return for trip #4. If would be happy to tend to all of your arrangements personally. I can be reached at cbrush@poconomanor.com. Thank you again and I will certainly share your review with our TEAM.

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The Inn at Pocono Manor Also Known As

  • Hotel Pocono Manor
Address: Route 314, (former name Pocono Manor Golf Resort and Spa), Pocono Manor, PA 18349