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All 1 Pocono Manor accommodations

Carriage House at Pocono Manor

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Route 314, P.O. Box 125, Pocono Manor, PA 18349
Hotel amenities
Carriage House at Pocono Manor
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73 reviews from our community

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    10
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Carriage House at Pocono Manor
See the most recent reviews
Edison, NJ
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 7, 2013

We recently stayed here for a night as part of large group (5 families). We stayed there in between our Whitewater rafting trip to Lehigh Valley and next day trip to Camelback Waterpark. Debra on the phone was kind enough to accomodate our request to place us next to rest of our group who already was there at the time... More

Was this review helpful? Yes 1
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you for taking the time to write a review and for the kind words regarding our Team Members. We view customer service as our #1 priority. We are actively working on renovations and the next time you come to stay, you will notice an even greater improvement. More

Sewell, New Jersey, USA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 26, 2013 via mobile

We booked our family vacation this year at the carriage house via our timeshare company, after we booked we saw all the bad reviews about the place and we what did we get ourselves into! We even thought about canceling but we are thankful we gave the place a chance because we had an amazing family vacation!! Don't get me... More

Was this review helpful? Yes 2
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you for your kind words. We look forward to your next visit. More

New York City, New York
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 24, 2013

This place was a mess; what you see on the internet is not what the Hotel look like. This place look like the Bates Hotel and had Bed Bugs!!!!! And the rooms smells like something bass was left in there dead.

Was this review helpful? Yes 6
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you for taking the time to express your views on your stay with us. Customer service is our number one priority, therefore, these comments were investigated thoroughly. Please allow me a moment to respond to your observations. We make every attempt to meet requests. If a guest's displeasure with a room is reported, immediate action is taken as was... More

Travelers are raving about these Pocono Manor hotels

Peckville, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 8, 2013

We just spent a long weekend at the Carriage House and loved it so much we are considering getting a timeshare here. We own at Simpson Bay in St Maarten and live in PA so we exchange most of the time as the air fare it just too high to go to St Maarten every year. We typically go to... More

Was this review helpful? Yes 5
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you so much for your review. We strive to make every guest feel at home. We hope to see you again. More

White Plains, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 21, 2013

My wife and I bought a very modestly priced time share ownership at the Carriage House about 8 years ago after staying as a guest for two weekends. Our eyes were open to the overall size of the studios, mini-suites, and royal suites as well as the fact that this facility was not an upscale hotel. It is, however, the... More

Was this review helpful? Yes 5
management521, Manager at Carriage House at Pocono Manor, responded to this review

It is always good to hear from our Owners. We are working every day to improve the quality of everyone's stay. Keep in touch. We believe you will be pleased with the progress we plan on continuing to make with our facility. More

Philadelphia, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 15, 2013

I read all of the reviews…AFTER my husband booked the Carriage House through Interval International. My heart stopped and I called and spoke with Management I spoke with a very polite and truthful woman named Debra. She clicked onto trip advisor and addressed each review! She informed me that They were certainly NOT the Marriott, (our home base) and that... More

Was this review helpful? Yes 3
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you for taking the time to submit a review. I remember the conversation we had over the phone previous to your arrival. We know until renovations are completed, we have to work twice as hard to keep everyone comfortable and happy. All our team Members strive to provide the best vacation possible for every person staying with us. Please... More

Snohomish, WA
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2012

My husband and I spent 4 nights here in June of 2012. We had a great time. We loved the place especially after we read so many poor reviews prior coming. We had a studio with a kitchenette, (refer, stove/oven all needed utensils, coffee maker). It was plenty big enough for both my husband and I. It was nothing fancy,... More

Was this review helpful? Yes 5
Martinsville, NJ
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 19, 2012

I was compelled to write a review about the Carriage House for doing such an excellent job this past week for my wife and I. We could not have been happier with how the week went and the accommodation they provided. The ladies at the front desk were especially nice to us. I had spoken to one of them a... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 18, 2012 via mobile

I didn't have the highest expectations for this facility. Given the price and that it was the only place available, my expectations were a clean place to sleep, get a hot shower and have a bed for the night. It had none of those things. The first room they tried to put us in had no bed, only a sofa... More

Was this review helpful? Yes 5
Richboro, Pennsylvania
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed May 15, 2012

We bought this timeshare in the early 80's and then upgraded to Split Rock. When they went deeded we purchased at Carriage House. At first it was great but the last few yrs it was horrible. We would go Xmas holiday week and it was usually crowded. There were kids running up and down the halls at all hours. Mind... More

Was this review helpful? Yes 10
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Additional Information about Carriage House at Pocono Manor

Address: Route 314, P.O. Box 125, Pocono Manor, PA 18349
Location: United States > Pennsylvania > Pocono Mountains Region > Pocono Manor
Number of rooms: 83
Also Known As:
Carriage House At Pocono Manor Hotel Pocono Manor
Carriage Hotel Pocono Manor

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