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All 1 Pocono Manor accommodations

Carriage House at Pocono Manor

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Route 314, P.O. Box 125, Pocono Manor, PA 18349
Hotel amenities
Carriage House at Pocono Manor
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73 reviews from our community

Traveler rating
    10
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Conowingo, MD
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 26, 2014

I am happy to see the maintenance fees used to update units and the pool area. A quiet and low key getaway not too far from home was in order. You won't find Disney style amenities or attractions but you'll find a place where you can kick back and enjoy your family and your time in the mountains.

Was this review helpful? Yes 1
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you for taking the time to let us know how we are doing. We greatly appreciate hearing we are heading in the right direction with our renovations and there is so much more to come. Hope you will come visit us again. Once again, thank you. More 

Mahwah, New Jersey
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2014

The individuals that give this facility a negative review most certainly based it solely on the outdated furniture. What they chose to ignore was that the hotel was extremely clean, tidy, and the staff has thought of everything that you might need to make your stay as seamless and enjoyable as possible. The staff was always pleasant and very helpful.... More 

Was this review helpful? Yes 1
management521, Manager at Carriage House at Pocono Manor, responded to this review

Your review is very kind and we greatly appreciate guests taking the time to comment on our performance. With our renovations moving forward, we hope every future visit will be even more of an improvement for you. Again, thank you and we hope to see you again. More 

Brick, New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 7, 2014

I have a short stay in this location as an exchange from my time share. I regret it. The only positive was the staff. they were friendly. The facilities and the rooms are outdated. The bed ( a full size for two people) and the pillows were uncomfortable. For the amount of money I pay in maintenance quotes, membership and... More 

Was this review helpful? Yes 1
management521, Manager at Carriage House at Pocono Manor, responded to this review

We were sorry to hear you had a negative experience during your stay with us. Please allow me a moment to respond to your comments. As an exchange member there are opportunities to investigate the timeshares you choose before committing. We are a smaller timeshare than most five star resorts and we do not claim to be anything different. We... More 

Travelers are raving about these Pocono Manor hotels

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 31, 2014

We stay here as often as possible. The pool is fantastic and open 24/7. Grandkids loved the ping pong and game room. Free Wiifi in every room. Near several waterparks and great golf courses. You can't beat the value!

Was this review helpful? Yes 1
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you for taking the time to let us know how we did for you and your family. We take great pride in our customer service and strive to make everyone feel at home. We hope you will consider us for future stays. Thank you More 

Washington, Pennsylvania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2014

I don't understand at all why there are so many complaints. I thought that for the $75 a night or whatever it was for a mini suite, the hotel was fantastic. It has so much character, the staff was very friendly, and the room was clean. They have a very nice indoor pool and free breakfast was available during our... More 

Was this review helpful? Yes 3
management521, Manager at Carriage House at Pocono Manor, responded to this review

We truly appreciate you caring enough to take the time to let us know how we did during your stay. We share in your frustration when people feel no part of their experience was positive and hope in the future there is no one who leaves here feeling let down by us. The management team of the past two years... More 

Sewell, New Jersey, USA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 28, 2014

This was our second year staying at the resort and we again had a great time! Clean, comfortable, and friendly accommodations! With that being said I was a bit disappointed that the resort did not have any activities going on during the week we were there but other then that I have no complaints! The family enjoyed the pool and... More 

Was this review helpful? Yes 6
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you for taking the time to let us know how we are doing. We are working on providing a longer season with activities and next year we will have progressed in that department. We truly appreciate your business and look forward to having you stay with us again next year. More 

wellington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 10, 2014

After reading the prior "reviews", I was prompted to add my two cents! I had the pleasure of staying at The Carriage House Country Club this past weekend (6/5-6/7/2014). The immediate greeting I received from the four women at the front desk (Debbie, Micah, Deborah and Dawn) was overwhelming! The expedience of registering was a most pleasant and welcome surprise.... More 

Was this review helpful? Yes 5
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you for taking the time to report your experience with us. We have been under new management for the past two years and have focused on making our timeshare a place for families to feel comfortable and safe. We love receiving feedback and will strive to continue to provide the best experience possible for our guests. Again, thank you... More 

Stratford, Connecticut
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 6, 2014

The carriage house is a great hotel which is very excluded from the business of the Poconos. The service here is great. And the rooms are very large and clean. My only complaint is that the house keeping had an envelope asking fire tips.

Was this review helpful? Yes 6
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you ver y much for your kind words. We take great pride in our customer service and it is so nice when someone lets us know how we are doing. We hope you will come stay with us again. More 

Medford, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 23, 2014

The rooms are redone, but the outside needs an update- pool is redone, nice spacious pool area- no activities was disappointed for a holiday week- a lot of arcade games- everyone nice, but called for a mattress pad never got and called for toilet paper 2x never got had to take from another bathroom-

Was this review helpful? Yes 5
management521, Manager at Carriage House at Pocono Manor, responded to this review

We were sorry to hear you missed our Friday activities. We did have complimentary pizza followed by a sing a long at the fire pit with hot chocolate and a movie with popcorn. Our management team will look into your request being over looked. We take great pride in our customer service and strive to make everyone feel welcome and... More 

NYC
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 21, 2014

We just got back from Easter weekend at the Carriage House. I will admit that I was leery of booking here since some of the reviews were not great but I called and spoke with a staff member and decided to go for it. I'm glad I did. My family and I had a nice time. Our room on the... More 

Was this review helpful? Yes 6
management521, Manager at Carriage House at Pocono Manor, responded to this review

We thank you so much for your kind words and we are grateful we were able to accommodate your family. Carriage House was filled with the sound of happy children all weekend! That is the best sound in the world. We look forward to your return trip. More 

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Additional Information about Carriage House at Pocono Manor

Address: Route 314, P.O. Box 125, Pocono Manor, PA 18349
Location: United States > Pennsylvania > Pocono Mountains Region > Pocono Manor
Number of rooms: 83
Also Known As:
Carriage House At Pocono Manor Hotel Pocono Manor
Carriage Hotel Pocono Manor

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