We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Pocono Manor accommodations

Carriage House at Pocono Manor

Save Saved
You added Carriage House at Pocono Manor to your Saves list
Route 314, P.O. Box 125, Pocono Manor, PA 18349
Hotel amenities
Carriage House at Pocono Manor
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Pocono Manor
Check In Check Out
Write a Review

71 reviews from our community

Traveler rating
    10
    20
    10
    9
    22
See reviews for
34
25
Solo
0
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (71)
  • Mar-May only
    (13)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (12)
All months
Brick, New Jersey
1 review
1 of 5 stars Reviewed 2 weeks ago

I have a short stay in this location as an exchange from my time share. I regret it. The only positive was the staff. they were friendly. The facilities and the rooms are outdated. The bed ( a full size for two people) and the pillows were uncomfortable. For the amount of money I pay in maintenance quotes, membership and... More

Was this review helpful? Yes
management521, Manager at Carriage House at Pocono Manor, responded to this review

We were sorry to hear you had a negative experience during your stay with us. Please allow me a moment to respond to your comments. As an exchange member there are opportunities to investigate the timeshares you choose before committing. We are a smaller timeshare than most five star resorts and we do not claim to be anything different. We... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stay here as often as possible. The pool is fantastic and open 24/7. Grandkids loved the ping pong and game room. Free Wiifi in every room. Near several waterparks and great golf courses. You can't beat the value!

Was this review helpful? Yes 1
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you for taking the time to let us know how we did for you and your family. We take great pride in our customer service and strive to make everyone feel at home. We hope you will consider us for future stays. Thank you More

Washington, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2014

I don't understand at all why there are so many complaints. I thought that for the $75 a night or whatever it was for a mini suite, the hotel was fantastic. It has so much character, the staff was very friendly, and the room was clean. They have a very nice indoor pool and free breakfast was available during our... More

Was this review helpful? Yes 2
management521, Manager at Carriage House at Pocono Manor, responded to this review

We truly appreciate you caring enough to take the time to let us know how we did during your stay. We share in your frustration when people feel no part of their experience was positive and hope in the future there is no one who leaves here feeling let down by us. The management team of the past two years... More

Sewell, New Jersey, USA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 28, 2014

This was our second year staying at the resort and we again had a great time! Clean, comfortable, and friendly accommodations! With that being said I was a bit disappointed that the resort did not have any activities going on during the week we were there but other then that I have no complaints! The family enjoyed the pool and... More

Was this review helpful? Yes 5
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you for taking the time to let us know how we are doing. We are working on providing a longer season with activities and next year we will have progressed in that department. We truly appreciate your business and look forward to having you stay with us again next year. More

wellington
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 10, 2014

After reading the prior "reviews", I was prompted to add my two cents! I had the pleasure of staying at The Carriage House Country Club this past weekend (6/5-6/7/2014). The immediate greeting I received from the four women at the front desk (Debbie, Micah, Deborah and Dawn) was overwhelming! The expedience of registering was a most pleasant and welcome surprise.... More

Was this review helpful? Yes 4
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you for taking the time to report your experience with us. We have been under new management for the past two years and have focused on making our timeshare a place for families to feel comfortable and safe. We love receiving feedback and will strive to continue to provide the best experience possible for our guests. Again, thank you... More

Stratford, Connecticut
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 6, 2014

The carriage house is a great hotel which is very excluded from the business of the Poconos. The service here is great. And the rooms are very large and clean. My only complaint is that the house keeping had an envelope asking fire tips.

Was this review helpful? Yes 5
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you ver y much for your kind words. We take great pride in our customer service and it is so nice when someone lets us know how we are doing. We hope you will come stay with us again. More

Medford, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 23, 2014

The rooms are redone, but the outside needs an update- pool is redone, nice spacious pool area- no activities was disappointed for a holiday week- a lot of arcade games- everyone nice, but called for a mattress pad never got and called for toilet paper 2x never got had to take from another bathroom-

Was this review helpful? Yes 4
management521, Manager at Carriage House at Pocono Manor, responded to this review

We were sorry to hear you missed our Friday activities. We did have complimentary pizza followed by a sing a long at the fire pit with hot chocolate and a movie with popcorn. Our management team will look into your request being over looked. We take great pride in our customer service and strive to make everyone feel welcome and... More

NYC
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 21, 2014

We just got back from Easter weekend at the Carriage House. I will admit that I was leery of booking here since some of the reviews were not great but I called and spoke with a staff member and decided to go for it. I'm glad I did. My family and I had a nice time. Our room on the... More

Was this review helpful? Yes 5
management521, Manager at Carriage House at Pocono Manor, responded to this review

We thank you so much for your kind words and we are grateful we were able to accommodate your family. Carriage House was filled with the sound of happy children all weekend! That is the best sound in the world. We look forward to your return trip. More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 1, 2014 via mobile

AWD almost left us stranded since roads and walkways weren't cleared. The sign was torn down. GPS can't seem to find this place or most places in this area...we were told that a nearby town had received the 911 call system a couple of years ago! We were booked for the studio because they were filled to capacity... the studio... More

Was this review helpful? Yes 2
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you for giving The Carriage House the opportunity to serve you during your vacation. Customer service is our top priority and we are very sorry your experience with us did not meet your expectations. Allow me to address some of your observations. The day of your arrival, we did have Maintenance plowing , however the snow continued into the... More

NYC
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 19, 2014

We stayed here during Presidents' weekend/Valentine's Day with the kids and met up with two other families. Because of the reviews, we were a little skeptical but realizing the reviews were kinda old, we went anyway. The kids (and the adults) had an amazing time. We did go tubing at Camelback but had we just gone to the hotel, it... More

Was this review helpful? Yes 3
management521, Manager at Carriage House at Pocono Manor, responded to this review

Thank you for taking the time to tell us how we did during your stay. We do monitor behavior and put an end to anything inappropriate. We pride ourselves on being a family oriented timeshare. We hope to see you again in the future. More

Do you own or manage Carriage House at Pocono Manor?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Carriage House at Pocono Manor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Carriage House at Pocono Manor

Address: Route 314, P.O. Box 125, Pocono Manor, PA 18349
Location: United States > Pennsylvania > Pocono Mountains Region > Pocono Manor
Number of rooms: 83
Also Known As:
Carriage House At Pocono Manor Hotel Pocono Manor
Carriage Hotel Pocono Manor

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (2)
Viewed
Pool/beach area (3)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Carriage House at Pocono Manor