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Extended Stay America - Philadelphia - Plymouth Meeting

2.5 of 5
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437 Irwins Lane, Plymouth Meeting, PA 19462
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Extended Stay America - Philadelphia - Plymouth Meeting
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A recent review
3 of 5 stars Reviewed September 18, 2013
Gail M Key Largo, Florida
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34 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Philadelphia - Plymouth Meeting
See the most recent reviews
Key Largo, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 18, 2013

great value for the money. While definitely not for luxury seekers it is clean and comfortable. WIndows were stuck when opened. Kitchen is VERY BASIC and can not really be used for cooking a regular meal. Sheets were old and scratchy.

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Manager_11525, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know that the sheets were not up to your standards. We are sorry for this issue, but are happy to read that we provided you with a clean comfortable room. We are also having our maintenance staff look into the issue with... More 

Waterbury, Vermont
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 16, 2013

I just want to say how blown away by the service we were. The room was great, clean and big and had everything you could want, but the real plus of this place is the wonderful people that work there. Ciara the concierge or desk person went out of her way to make sure that we had everything that we... More 

Was this review helpful? Yes 1
Rochester, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 26, 2013

I live in hotels about 200 nights per year. I never tried Extended Stay. I was pleased. I am a true Marriott customer until now. The same room set up was $100 cheaper. They offer long term contracts at reduced rates. I would recommend this location for any Philly trip. I do wish there was a pool or hot tub.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

Lisa - The staff and I read your review, and would like to thank you for writing such wonderful things about the team and the hotel. I am proud of our team for the levels of service they provide on a daily basis. It is great to know that you truly enjoyed their work as well as everything our hotel... More 

Vallejo, CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2013

This is a great place to stay for the NBOME exam if you have a car/taxi to get you to the testing center. This review thing wants so many words and this is really, really annoying. This review thing wants so many words and this is really, really annoying.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

The team and I appreciate your wonderful remarks. I'm so pleased to hear that we were able to provide you with such a terrific experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

bayshore ny
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed June 11, 2013

Extended America Hotels are our new hotel of choice. The rooms are spacious with full kitchen. The staff is great Kathie is awesome and answered any question we had. Ciaria was very helpful with my computer problem. We stayed for the womens Lacrosse finals and my granddaughter's team was eliminated the first night and we were able to cancel our... More 

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Manager_11525, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry that your granddaughter’s team didn't win, but it's great to hear that the staff and accommodations exceeded your expectations. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Sao Paulo, SP
1 review
5 of 5 stars Reviewed April 28, 2013

Great hotel. The decor was nice the rooms are huge and very clean. Staff very friendly and receptive. The room it's really complete, with all necessary stuff to cook. Full refrigerator. I strong recommend this hotel.

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Manager_11525, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with the friendly staff and cleanliness of the property at Plymouth Meeting. We look forward to having you visit with us again in the future. More 

New Haven, Connecticut, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 1, 2013

I was totally blown away by this hotel.. The decor was nice the rooms are huge and very clean. Ciara the the hotel desk person was awesome! She took the time to print out places for us to see, gave me direction to the T for a particular place.. She was prime example of what great customer service should be.... More 

Was this review helpful? Yes
Manager-TOH, Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

Deanna Thank you so very much for your glowing review of Extended Stay America Philadelphia - Plymouth Meeting. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, so I am so delighted to hear of the service you received from Ciara. We know you have... More 

Albrightsville, Pennsylvania
Level Contributor
122 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed February 24, 2013

I wasn't sure what to expect, but I was less than super-impressed with this place. I walked in on a Saturday morning and asked for a room. The woman behind the desk was incredibly accommodating and friendly. I came back a few hours later to check in and while I was waiting, there was a young woman on the phone... More 

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Manager-TOH, Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

I recently received a copy of your review of the Extended Stay America Philadelphia - Plymouth Meeting. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. I do appreciate the opportunity to respond to your issue in a way that might be able to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 1, 2013 via mobile

As one would assume, I'm in the sales job field and travel is something that's as natural to me as the back of my hand. I've stayed at hotels all up and down the northeast, from Richmond and DC all the way up to Boston and New England and my stay at Extended Stay Plymouth Meeting, far and away, ranks... More 

Was this review helpful? Yes 1
Manager-PCH, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

"I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Philadelphia - Plymouth Meeting. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we... More 

Nanuet, New York
1 review
5 of 5 stars Reviewed January 22, 2013

The facility is attractive, clean and the staff from the General Manager to the Housekeeping staff are friendly and respond in a proactive manner to any reasonable request. When you arrive they address you by name and make you feel like you are at home. Kudos to the ESA-Plymouth Meeting Team! :)

Was this review helpful? Yes
Manager-PCH, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that the staff was friendly and helpful. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More 

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