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Extended Stay America - Philadelphia - Plymouth Meeting

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437 Irwins Lane, Plymouth Meeting, PA 19462
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1 room 1 adult
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Extended Stay America - Philadelphia - Plymouth Meeting
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47 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was very helpful and made my stay much more enjoyable. Tiffany at the front desk was always available to help get me anything extra I needed and Oliver was nice enough to help me move my car out of the 2 ft high snow when it was absolutely freezing. Both of these staff members went far and beyond... More 

Helpful?
Thank Josh P
West Chester, Pennsylvania
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Thank you for the assistance your gave me when I came to check in late at night. Your compassion and willingness to help me in a difficult situation was much appreciated. Kina and Ayana were great and very helpful. I would recommend this place especially if you need a place for an extended time. The accommodations are very nice, the... More 

Helpful?
Thank MYM92
Manager_11525, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

Thank you for taking the time to write a review of your experience with us. I’m pleased to read that we were able to accommodate your needs with a comfortable stay. I truly appreciate your kind comments regarding our exceptional customer service. The staff and I would like to thank you again for posting your review. We look forward to... More 

Gloucester, Massachusetts
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff has been very helpful and friendly and makes me feel very at home. My family and friends came down to visit over the New Years. We were gong to Lancaster, PA to Amish Country. My wife called the front desk and TIFFANY was on duty. She asked if they had any information which would be helpfl and Tiffany... More 

Helpful?
Thank spanksjr
Manager_11525, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

I want to thank you for taking the time to post a review of your stay. I am so pleased to read that our staff went above and beyond to provide you with exceptional customer service. I’m thrilled that we were able to accommodate your needs with a home away from home experience! The staff and I would like to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2016

Had a very nice stay here in December 2015. Good hotel, excellent location in Plymouth Meeting near the mall, and great daily rate. The staff is so friendly. Sharlene at the front desk is extremely pleasant and helpful. Hotel offers a small kitchen in every room and dishes and pots and pans avaiable upon request (Whole Foods across the street... More 

Helpful?
Thank Barbara B
Manager_11525, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

I want to thank you for taking the time to post a review of your stay. I’m thrilled that we were able to provide you with a home away from home experience! I truly appreciate your comments regarding our fully equipped kitchens, friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having... More 

Kilmarnock, Virginia
1 review
5 of 5 stars Reviewed December 11, 2015

It's a great place to stay with pets. The staff is very friendly and willing to help where needed. The room is pleasant. The room I had was enough for my short stay. If I had to stay longer I would request a suite. I needed a place that would allow dogs and this fit the bill just fine.

Helpful?
Thank Jane B
Manager_11525, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

The staff and I read your review, and would like to thank you for writing such positive things about our hotel. It's great to hear that we were able to accommodate your needs with our pet friendly policy and comfortable rooms. I truly appreciate your kind comments about our friendly customer service. Once more, thank you for posting your review.... More 

San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 19, 2015

Was a bit tricky finding the hotel, as Irwins Lane is little more than a narrow driveway. Waited for some time at the front desk thinking the guy ahead of me was being helped. When I found he was waiting for a staff person to emerge from the next room we called out for staff. Two staff people very pleasantly... More 

Helpful?
Thank mwehle
Manager_11525, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that we were unable to meet your expectations. While we no longer keep dishes in guest rooms, these items are available at the front desk. To uphold our company’s high standards, I will retrain our front desk staff to ensure we... More 

Travelers are raving about these Plymouth Meeting hotels

Westminster, Maryland
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 11, 2015

A very nice hotel. The room and bathroom were very clean, and the room was spacious. The bed was very comfortable. My only recommendation was that they have more soda/vending machines than just the one on the first floor, and that they offer bottled water instead of just soda.

Helpful?
Thank SalesmanB
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 15, 2015

Called to make the reservation. They were very friendly. Upon check in some small issues, but the young lady made everything right. The room was clean and the bed was comfortable. The location was convenient to shopping and places to eat.

Helpful?
Thank Virginia S
Manager_11525, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your kind comments about our friendly staff. Once more, thank you for posting your review. We look forward to having you visit with... More 

New Orleans, Louisiana
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 15, 2015

One night travel for business. Pleasant and courteous staff. Room was clean, quiet, and large. Plenty of room to stretch out and feel at home. No issues encountered in the bathroom. Basic accommodations but I wasn't expecting anything more.

Helpful?
Thank Christine M
Manager_11525, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 12, 2015

I enjoyed a lengthy stay at Extended Stay America, Plymouth Meeting, PA. The basics were provided and I liked that housekeeping comes in once weekly to clean the room rather than daily. The room was comfortable and the kitchen and full-sized fridge were great. Anything that needed attention was taken care of very quickly. Kamilla at the front desk was... More 

Helpful?
Thank Barbara B
Manager_11525, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting, responded to this review

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about the hotel and staff. We are glad you were very happy with your weekly housekeeping service. I want to thank you for the kind comments about Kamilah and Vincent. Our team is committed to satisfying our guests, so we... More 

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