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DoubleTree Suites by Hilton Hotel Philadelphia West

3.0 of 5 640 Fountain Road, Plymouth Meeting, PA 19462
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DoubleTree Suites by Hilton Hotel Philadelphia West
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DoubleTree Suites by Hilton Hotel Philadelphia West
DoubleTree Suites by Hilton Hotel Philadelphia West
DoubleTree Suites by Hilton Hotel Philadelphia West
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538 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Atlanta, Georgia
Top Contributor
176 reviews 176 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Great location opposite to Plymouth Meeting mall with shops and restaurants and i476 interstate highway. Exterior of hotel looks very inviting and plenty of free parking spaces. Room is suite style and plenty of room and comfortable. Breakfast Buffett is very extensive and excellent set up and great ambience. Exercise room is acceptable.

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Monkton, Maryland, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great job by the entire staff at this hotel. We were here for an ice hockey tournament and they accommodated 7 of our teams. Special menus were made, restaurant and bar stayed open for those of us with late games, hotel was clean, and staff was friendly and helpful. Thanks for helping make our weekend of hockey a great one.

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Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Two stars is generous. Booked here a few times for business Good: Several restaurants are within walking distance. Bar staff is wonderful. Bad: Dirty and outdated. The elevator buttons are even dirty and worn out. I have had several odd issues here. Here are a few that show what you can expect. 1.) During breakfast I had water dripping down... More 

Was this review helpful? Yes 2
Sibora C, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Valued Guest - On behalf of the DoubleTree by Hilton Philadelphia West, I wanted to thank you for taking the time to provide us your feedback about your recent stay. I am extremely disappointed to hear that your stay was not exceptional. We take pride in our efforts to provide the very best in hospitality. Please accept my apologies... More 

Travelers are raving about these Plymouth Meeting hotels

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I arrived to the hotel and my check in experience was great. Sonya was vDry nice and helpful. My room was nice and clean, the problem started at the bar. The bar staff was nice however the customers at the bar were drunk and rude. I keeping hearing racist comments coming from the drunk customers. They were making racist comments... More 

Was this review helpful? Yes 1
Maryland
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The front desk staff was friendly and welcoming upon arrival (and you're given warm chocolate chip cookies too). Very spacious hotel with a great sitting area off the lobby, complete with TV and small bar area. I booked the "bed & breakfast" rate so we did not have to pay for the breakfast buffet served in the mornings. It was... More 

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King of Prussia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

I was wowed by the customer service that I experienced at a recent business dinner. Every request was handled efficiently and with a smile. A special thanks to Felipe, Gianna and Evan for their over the top customer service.

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Massachusetts
Top Contributor
140 reviews 140 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

I've been staying here for the past ten years, and it's pleasant to be here. Sylvia at the front desk is wonderfully welcoming, competent, and capable, The Breakfasts are reasonable and the staff are friendly. I was disappointed that the sink stopper in the bathroom did not keep water in the sink, even though I reported it, and the hot... More 

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Sibora C, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Valued Guest - Thank you very much for being our guest and for your continued loyalty. I will pass on your kind words to Sylvia, she will be delighted to know she makes a difference to your stay. I regret these maintenance issues were overlooked. I can assure you this is not a common occurrence and I will be... More 

Hatboro, Pennsylvania
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We deiceded to stay at this hotel once again based on past experiences. The staff was nice to deal with from the minute our family hit the front door. I believe the ladies name at the front desk was sylvia .Our kids were tired and sylvia paid attention to them and made them smile..The kids have been asking ,when we... More 

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Budd Lake, New Jersey
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Front desk service was great at check in but unfortunately the room fell pretty short of expectations. Bed was ok. Shower was horrible - control spun all the way around and hard to set temp and shower head was very low. Internet was very spotty as it kept cutting out at 5 am while i was trying to work. Furniture... More 

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Sibora C, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Valued Guest-Thank you for sharing your experience about your stay at the Double Tree Suites Philadelphia West. It is through thoughtful feedback such as yours that has and will allow us to make improvements to our facility and operation. I am pleased to hear that our front desk service was great, but am sorry to hear that the room... More 

Fort Lauderdale, Florida
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was my first visit to this hotel in suburban Philadelphia. Was only here a single night. Based upon the information posted in the public areas, they are very close to starting a major renovation of the entire hotel, rooms, restaurant and public spaces. (Might want to think about that before booking here over the first 6 months of 2015!)... More 

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Sibora C, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Valued Guest- Thank you so much for taking the time to write a review about the Double Tree Suites Philadelphia West. We are so appreciative of feedback from our guests, and we especially enjoy it when it is positive. Our staff love to hear when their contributions are well received! I am sorry to hear that you did not... More 

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Additional Information about DoubleTree Suites by Hilton Hotel Philadelphia West

Address: 640 Fountain Road, Plymouth Meeting, PA 19462
Phone Number:
Location: United States > Pennsylvania > Plymouth Meeting
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Philadelphia West 3*
Number of rooms: 253
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Also Known As:
Doubletree Plymouth Meeting
Doubletree Philadelphia West

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