We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree Suites by Hilton Hotel Philadelphia West

Hotel deals
Hotel website
640 Fountain Road, Plymouth Meeting, PA 19462
Special Offer
Bed & Breakfast
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
DoubleTree Suites by Hilton Hotel Philadelphia West
Professional photos View all
Browse nearby
DoubleTree Suites by Hilton Hotel Philadelphia West
DoubleTree Suites by Hilton Hotel Philadelphia West
DoubleTree Suites by Hilton Hotel Philadelphia West
Add Your Review

573 reviews from our community

Traveler rating
    150
    157
    128
    90
    48
See reviews for
200
65
18
213
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (573)
  • Mar-May only
    (155)
  • Jun-Aug only
    (140)
  • Sep-Nov only
    (141)
  • Dec-Feb only
    (137)
All months
Kenilworth, United States
1 review
2 of 5 stars Reviewed yesterday NEW

The room was too fragrant. Very outdated rooms. It is only good for one night stay only if you are just looking for a hotel to just sleep and get out. The cookie they give out has nuts in it. Be nice if they tell you, especially for those who have a nut allergy.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Entirely too much noise from screaming children (toddlers and teens) in the hallways much later than should be, as well as personal and should-be private noise transmitted through neighboring air ducts and vents from other rooms. Rooms maintained in poor condition because they expect a May renovation; so go in June, maybe? You need ear plugs for this hotel!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sibora C, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Valued Guest - Thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests since we work hard to make sure all our guests have a rewarding experience. We see that noise was an issue during your stay. We are sorry that other guests interrupted your comfort, and we’ve shared your... More 

Philadelphia
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The hotel was amazing from check in until check out. Staff was very kind, especially the front desk. The kids enjoyed every moment. Breakfast was delicious as well as the cookie you get when you check in. The indoor pool was very cold so the hot tub was packed. If you have a bad neck or back, bring your own... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
cincinnati, United States
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

This hotel needs a complete remodel, beyond filthy rooms and disrepair everywhere. After check in and getting to my room I found that I had no water at all. I picked up the phone to call but it did not work. I then went into the bedroom to use that phone but after no answer and noticing that I had... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sibora C, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Valued Guest - Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. I have shared your comments with our team and assure you appropriate steps have been made... More 

Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed 6 days ago NEW

Not what I had expected from a Hilton stay. The furniture was very outdated, scratched up and some pieces were even broken. Beds were done upon check-in but extremely wrinkled. Not an enjoyable stay. Walls are paper thin so we could hear our neighbors too well. I would compare this to staying in a motel at best. Many better hotels... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

The only thing that I'm going to say is that if you like a room with stains that God only knows what stains they are then go ahead book a room. If you believe me go book the Hyatt one of my personal favorites!

Was this review helpful? Yes
Sibora C, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Valued Guest-Thank you for sharing your experiences about your stay at the Double Tree Suites Philadelphia West. It is through thoughtful feedback such as yours that has and will allow us to make improvements to our facility and operation. We are extremely excited to let our guests know about an upcoming renovation that will refresh all of our rooms... More 

Long Island NY
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

1. Hot/cold water handle on shower spins around and around- spent 10 minutes trying to figure it out at 5 AM. 2. Would it kill them to have more than 2 packets of regular coffee for the room coffee maker when there are two guests? 3. The clock was set to the wrong time. I never use the hotel alarm... More 

Was this review helpful? Yes
Sibora C, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Valued Guest - Thank you very much for being our guest and for sharing your experience at the Double Tree Suites Philadelphia West on Trip Advisor. We are delighted you chose our hotel and very appreciative of your kind remarks regarding our hotel rooms being clean and nice. We assure you that your less positive comments have been duly... More 

Senior Contributor
21 reviews 21 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

for the price we paid I'd stay here again. The staff is wonderful and responded to my more towels request immediately. While I found the bed comfortable the wood furniture was broken and unusable and needs to be changed out. I will say however the room was very clean.

Was this review helpful? Yes
Sibora C, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Valued Guest-Thank you for sharing your experiences about your stay at the Double Tree Suites Philadelphia West. It is through thoughtful feedback such as yours that has and will allow us to make improvements to our facility and operation. I am pleased to hear that you felt our staff was wonderful and rooms were clean, but am sorry you... More 

Daytona Beach, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Price was very good, but stay was OK. Couch in room had stains and was very much outdated. Front desk receptionist were average. Breakfast at the hotel was good, but the service in the restaurant was fantastic!!! I was pressed for time and had to take my breakfast to go. The lady who set up breakfast was amazing and very... More 

Was this review helpful? Yes
Sibora C, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Valued Guest - I would like to thank you for staying with us and sharing your experience. We strive to constantly look for ways to improve our service and our hotel in order to provide the absolute best guest experience we can for everyone. The best way to do that is through feedback from our guests - both positive... More 

Dallas, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel but to our surprise, no offer of a cookie upon check-in. Apparently they ran out. The next morning at check-out we brought it up to the staff who were very apologetic and hotel manager gave us extra cookies and free buffet breakfast in the hotel restaurant. Great job of making things right!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
Room/suite (28)
Viewed
Bathroom (7)
Viewed
Hotel & grounds (1)
Viewed
View from room (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (23)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question