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DoubleTree Suites by Hilton Hotel Philadelphia West

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640 Fountain Road, Plymouth Meeting, PA 19462
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DoubleTree Suites by Hilton Hotel Philadelphia West
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714 Reviews from our TripAdvisor Community

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Maine
5 of 5 stars Reviewed yesterday NEW

Lots of space in this suite room. Very clean. Comfortable beds and pillows. Beautiful remodeled hotel. Excellent pricing and value. Would definitely stay here again. Across from a mall with shopping and restaurants and cinema. Friendly staff.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank mainetripper10
Deer Park, United States
5 of 5 stars Reviewed yesterday NEW

I was pleasantly greeted at check in, very nice staff, very helpful, service was prompt & on point, accommodations were like a dream, beds very comfortable. I would surely return there when I need a hotel. *****

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marcia B
Pottstown, Pa, United States
4 of 5 stars Reviewed yesterday NEW

Nice stay, just watch out for breakfast, not included in the price of the room. Found that out halfway thru eating. $15.00 per person is way way over priced. Even for all the food on the buffet it still is over priced. No one eats that much for breakfast. Will remember that when booking next time.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Steve W
Toms River
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

This is the third time we stayed here. First time, room smoke alarm went off in the middle of the night because of faulty air conditioning. Second time, we left shortly after checking in because my kids wanted to swim and the heated indoor pool was ICE COLD and hot tub wasn't functioning. Third time, I called first to make... More 

Helpful?
Thank NJRachelB

Travelers are raving about these Plymouth Meeting hotels

Salem, New Hampshire
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very nice hotel and we got a good price. Good location right outside of Philly. Lobby is very attractive. Staff very nice and helpful. We were on a whirl wind 3 day college trip so it was a nice place to stop and rest!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Margaret C
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at this hotel as part of a girls' weekend to celebrate my 12 year old daughter's birthday. I specifically looked for a hotel with an indoor pool for the kids and a hot tub for us moms....according to the hotel website, this hotel fit that criteria. However..... There was no hot tub!! The hot tub was removed after... More 

Helpful?
Thank Erin O
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Please accept our apologies for the misinformation you received on the status of our hot tub. After our renovation was completed, the decision to close the hot tub was made, and we’ve been diligently working on our online booking channels ever since to ensure that this amenity has been removed from all listings. We’re so sorry as... More 

Denver, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Very disappointed with this stay. Even though we did not spend a lot of time in the room, it was not up to par. Not enough towels, no chairs for out bags, furniture in poor condition. It has been remolded....much better BEFORE!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Glenn G
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank you for sharing your comments, and we’re so sorry to hear that the results of our recent renovation were not up to your satisfaction. We are very proud of the new look of our enhanced rooms, and so far, we’re received great feedback on them! We are always happy to provide extra towels if needed during... More 

charlotte, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I Liked the liveliness in this hotel. The restaurant is busy, the hotel accommodation looks clean and neat, and the breakfast service is good. Next time, when i visit Philly, I am definitely going to stay here .

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Venkata D
Washington
Level Contributor
256 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I paid for both rooms, and tried to check into them both. My wife was in the car sleeping from a long, horrible drive up. The lady at the desk said since my wife's name is on one of the rooms she must come in and at least show her face for them to issue the second room. Probably the... More 

Helpful?
Thank Mike G
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank you for sharing your experience, and please accept our apologies that you did not receive the high level of service upon which we pride ourselves. I have shared your comments with our Front Desk Manager so that this incident can be investigated and prevented for the future. We do take guest security very seriously, and each... More 

Winsted, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our son needed lasik surgery at a nearby facility and this hotel was recommended by the manager there. from the easy and friendly check-in, the clean and comfortable room, to the awesome breakfast, this was perfect! The location, the staff, the amenities, and the hotel itself were wonderful!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michele M
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