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All 5 Plymouth Meeting hotels

DoubleTree Suites by Hilton Hotel Philadelphia West

3.0 of 5 Hotel   |   640 Fountain Road, Plymouth Meeting, PA 19462
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A recent review
5 of 5 stars reviewed 1 week ago
Anna J Washington
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460 reviews from our community

Traveler rating
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    105
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    36
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
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English first
Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed for a wedding and had a good experience. When we brought a problem to the Manager's attention, it was immediately taken care of, very professional service. Overall, we had a pleasant very stay and would come back.

Was this review helpful? Yes 2
Boston, MA, United States
1 review
2 of 5 stars Reviewed 1 week ago

elevators did not work; phone in the room did not work; room was dirty; staff was overwhelmed and unable to correct the problems. Overall the experience was very disappointing and unnecessarily stressful.

Review collected in partnership with DoubleTree by Hilton

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Durham, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was an overnight stay while returning our son to school in the area. As usual, very comfortable accommodations, easy access to our destination, and the fact that the hotel is across the street from the mall are huge advantages for us. We always use this brand because we've found that we are typically very satisfied with our accommodations.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
hudson, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Condition of the room; multiple large brownish red stains on carpeting, furniture and water stains on wall. Poor noise control late at night. Elevators not working, resulting in the use of staff elevators ice machine not working Parking sparse as hotel was full. Food however was very good and room service was good as well

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Amesbury MA, United States
1 review
3 of 5 stars Reviewed 1 week ago

I was there over Labor Day Weekend. The first night we had to take the service elevator because all three guest elevators were out of service. One guest elevator was fixed on Saturday, but the other two were not. I expect hotel elevators to be fixed promptly. However, the complimentary breakfast was excellent.

Review collected in partnership with DoubleTree by Hilton

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MONTGOMERY VILLAGE
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

My husband and I spent a Labor Day weekend night here. The hotel is in the process of changing ownership, so I was told by a staff person, which will be include (much needed) renovations. So, I think many of the problems were from this in-between phase of hotel ownership. Everything is a little shabby. And, the greatest annoyance was... More

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MO
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

It was not so much the non-working elevators, or the $37 bar tab for 3 drinks, it was more the moldy wood detailing in the the room, the ants (not many, but still) the stains and their slow response to service calls. There was also the lady in the he breakfast area that told us my sister (not staying at... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We have stayed here about 10 times in the past 7 years, but it has declined lately and now hit bottom. None of the four elevators were working when we checked in (not even service elevator was working). Front desk staff was rude, especially Sonia. We were never greeted, we waited at the counter while she finished personal calls. They... More

Was this review helpful? Yes 1
Hamburg, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Elevators broken, health club dirty, restaurant only passable, staff inattentive, no effort to compensate for three elevators out of service. Service elevator dirty and disgusting. Would never stay here again.

Review collected in partnership with DoubleTree by Hilton

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Westport, Connecticut
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Two of three elevators were broken while I was there over four days , and one morning all three passenger elevators were not operating, so I had to use stairs from 4th floor, rather than get in line to use the service elevator at back .

Review collected in partnership with DoubleTree by Hilton

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Additional Information about DoubleTree Suites by Hilton Hotel Philadelphia West

Address: 640 Fountain Road, Plymouth Meeting, PA 19462
Phone Number:
Location: United States > Pennsylvania > Plymouth Meeting
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Philadelphia West 3*
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Also Known As:
Doubletree Plymouth Meeting
Doubletree Philadelphia West

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