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DoubleTree Suites by Hilton Hotel Philadelphia West

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640 Fountain Road, Plymouth Meeting, PA 19462
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1 room 1 guest
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DoubleTree Suites by Hilton Hotel Philadelphia West
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638 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gilbertsville, United States
2 of 5 stars Reviewed 3 days ago NEW

The hotel had a nice lobby area at the time of booking and didn't inform us of the pending construction.The hotel was under lobby construction during our stay and made no efforts to provide gathering area( such as a meeting room) for family and friends before or after the wedding.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank you for sharing your experience at the hotel during your recent visit. I apologize for the construction noise during your stay. We are thrilled to be in a renovation to enhance the hotel. I look forward to welcoming you back in the future to enjoy the finished product. Sincerely, Kelly R More 

Elkton, United States
3 of 5 stars Reviewed 3 days ago NEW

Hotel was clean but the elevators were very slow. Could have been because of the extensive renovations that I was not made aware of before hand. The breakfast was very good, fresh eggs and meats. Server was quick with coffee and oj refills.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest Thank you for taking the time to provide feedback about your recent stay. My apologizes for the slow elevators. I pleased that you enjoyed your breakfast experience. Look forward to having you as a guest in the future. Sincerely, Kelly R More 

New York City, New York
3 of 5 stars Reviewed 4 days ago NEW

The hotel's lobby, common areas, and at least one restaurant were undergoing renovation. I understand this is a tough thing to balance with remaining open but workers were erecting walls in the middle of the lobby during peak (Saturday) hours. Hammering, drilling, and general noise were heard all day Friday and Saturday. Construction dust was present in the common areas... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank you for sharing your experience at the hotel during your recent visit. I apologize for the construction noise during your stay. We are thrilled to be in a renovation to enhance the hotel. I look forward to welcoming you back in the future to enjoy the finished product. Sincerely, Kelly R More 

Goa, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Such a spacious and lovely room. All about the room was very good. Also the facilities in the room were such a wonderful thing. I really like the location away from the main road is a good thing. Also good to see the Hilton standard of offering a WARM cookies. Delicious

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank you for taking the time to share your experience at the Doubletree. We pride ourselves on outstanding service. I am so pleased that you enjoyed your stay. I am equally thrilled that you enjoyed your Doubletree Welcome cookie our signature welcome gift. I hope to welcome you back in the future. Sincerely, Kelly R More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

This Hotel is located in Plymouth, Meeting Pa. right across from the Plymouth Meeting Mall. It is nearby to King of Prussia and Valley Forge other locations we have stayed. This Hotel has a business atmosphere with clothing retailers using business suites during our stay. The Hotel was under renovation at the time but it was not wide spread and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank you for providing feedback about your recent stay. We pride ourselves on outstanding service. I'm thrilled that you enjoyed your guestroom. I look forward to welcoming you back I the future. Sincerely, Kelly R More 

South Bend, Indiana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived at the hotel after a long and difficult trip. Received a warm and sincere greeting from Mr. Fred Thompson at the front desk. I needed assistance with a couple of changes to my reservation, and Mr. Thompson could not have been more accommodating, pleasant, professional, and helpful. Really makes a difference when the first impression you get is such... More 

Was this review helpful? Yes
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank you for your kind words about Freddie. We are very proud to have him on our team. In am so thrilled that you had a great stay. We pride ourselves on outstanding customer service. We look forward to welcoming you back in the future. Sincerely, Kelly R More 

Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family stayed in a suite here and thoroughly enjoyed our stay. The staff seemed pleasant and our rooms were very spacious and clean. A bit pricey, IMHO but no complaints here from a hotel snob. Give them a try!

Was this review helpful? Yes 1
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest We are so pleased that you enjoyed your stay. We pride ourselves on outstanding service. We look forward to welcoming you back in the future. Sincerely, Kelly R More 

Norfolk, Virginia
Level Contributor
256 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My Lady and I have been patronizing this hotel at least once per year since 2011. Its proximity to the Interstates and to decent restaurants, and its open, self-parking at no additional fee were the main attractions. When we arranged to stay there in June 2015, the rate had increased about $75 per night more than in previous stays. (That... More 

Was this review helpful? Yes
Sibora C, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Valued Guest - Thank you for your review. It is disappointing to know that we were not able to impress you on this occasion and for that, we apologize. We are nearly complete with our renovations, I am sure that these updates will ensure our property meets the quality of our staff. We are always looking for ways to... More 

Travelers are raving about these Plymouth Meeting hotels

maryland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We only stayed a night but it is close to shopping, food, gas and not too far from the King Of Prussia Mall! the hotel is clean, staff friendly and they are very accommodative. Loved the lounge area and the hot tea!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank you for your kind words about the hotel. We pride ourselves on outstanding service and I am so pleased that you experienced this. I look forward to welcoming you back in the future. Sincerely Kelly R More 

Peachtree City, Georgia
Level Contributor
107 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here in mid-August for one night, and held a meeting at the facility the next day. The staff at this location are all extremely professional & friendly, from the front desk, to the bartenders, to the event (meeting staff). I had a recently renovated room, which I found to be tastefully done... Nice décor. DO NOT let the... More 

Was this review helpful? Yes 2
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest Thank you so much for you kind words. We pride ourselves on outstanding service and am so thrilled that you experienced this. I look forward to welcoming you back in the future. Sincerely, Kelly R More 

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