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All 5 Plymouth Meeting hotels

DoubleTree Suites by Hilton Hotel Philadelphia West

3.0 of 5 Hotel   |   640 Fountain Road, Plymouth Meeting, PA 19462
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A recent review
3 of 5 stars reviewed yesterday
Paul S Hazletown, United States
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420 people have reviewed this hotel

Traveler rating
    102
    126
    95
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    30
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152
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • English first
  • French first
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English first
Hazletown, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Loud people running in the hallways, elevators very slow and exits not marked properly. I will never stay there again. Place looks run down. It Sucked! It Sucked!It Sucked!It Sucked!It Sucked!It Sucked!It Sucked!It Sucked!It Sucked!It Sucked!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
PLymouth Meeting, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

Room not ready until 6:45pm and shower was not operating. I had 2 adjoining rooms where 5 adults and 2 chlidren had o use the facilities of one room. I experience a lack of ugercy from the staff and demanded a full refund. The management staff provided 1 room comp. I feel they should have provided a full refund.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John L, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Thank you for your review. I have looked into this, including communications you have had with the management you refer to. Please contact me at the hotel to discuss. Thanks again. More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel gets the job done for a business trip. I read some reviews before my trip regarding dirty rooms/stains and I can attest that my experience was different. While the furniture and upholstery is aged, I didn't feel that it was unclean. Elevators are super slow though and one might have been out of service. If you're trying to... More

Was this review helpful? Yes
John L, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Thank you for staying with us and for your review. I appreciate your thoughts and nice words. Our upcoming renovations will address items you mention, and we look forward to the changes. We hope you get a chance to visit again. More

Grnad Prairie, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Had to get into a good Hotel with reliable staff and all the ammeninities needed for business travel, no questions, this was a great stay everything you need from the very courteous staff, and all the other needs within the immediate are very close at hand.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John L, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Hi Roger, Thank you very much for the great survey. I will be sure to share your feedback with the team; they will be excited to hear of your kind words about them. I am very, very proud of the team here, and it means a lot when our guests recognize them and mention their great customer service. I very... More

High Point
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I was very pleased with the hotel. Got a free cookie on check in. I only wish there was a free cookie everyday. That would have made this a blissful stay. The room was larger than expect. A full living area with television and a separate sleeping area with another television.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John L, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Hi Alan, I very much appreciate that you have chosen us for your recent stay in the area and that you have shared your thoughts with us. Thank you so much for the very kind review. Our DoubleTree cookie is an example of the warm hospitality our great team offers, and if you were to visit again please be sure... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

My Husband and I came to the Plymouth Meeting area to take a simi vacation for a week. We have been dealing with alot of family lost over this past 2 mounths and needed a place to unwind. Our first few days at this hotel where well i would say the standard stay at any hilton hotel. Towards the end... More

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John L, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Aisha, Wow! Thank you very much for the very kind words regarding one of our stellar performers, Carmilla. She is a gem among a team full of gems and I am extremely proud of her. I will be absolutely sure to share your comments with her and I know she will be thrilled. On behalf of the entire team here,... More

Pittsburgh, PA
1 review
4 of 5 stars Reviewed 6 days ago NEW

We booked this hotel as a stopping off place during a longer trip. The hotel appears to be a former Embassy Suites (or similar) but it was clean, quiet and well decorated. The neighboring community includes a mall with a variety of restaurants, some of them upper scale. It is a short trip from the Turnpike; easy-on and easy-off. The... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John L, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Thank you so much for recently staying with us and for the feedback. We will absolutely take your suggestions to heart regarding possible changes and/or upgrades to our breakfast experience, and we appreciate that. We also appreciate the very nice things you mention regarding the other aspects of your visit. We hope you will seek us out again if/when your... More

Mount Airy, Maryland, United States
Top Contributor
57 reviews 57 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for business in Fort Washington. Very quiet room, clean, comfortable, plenty of space. Never heard noise outside the room. Bed was very comfortable, plenty of pillows. Easy access to 476 and the PA Turnpike. Mall across the street is walkable, with tons of dining options. I'd stay here again. Free WiFi in room worked great. Not that it... More

Was this review helpful? Yes
John L, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Hello, and thank you very much for the review. On behalf of the entire team, I appreciate your kind words regarding your experience and the convenience of the location. You are correct about the hotel, it was built as an Embassy Suites - but it opened as a Guest Quarters - then eventually became the DoubleTree Suites. We appreciate your... More

Charlotte, North Carolina
Contributor
20 reviews 20 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed here for our long weekend vacation. Don't get me wrong, the hotel isn't the worst, but it could sure use a renovation to step it into the 21st century....ASAP. The staff was wonderful and the rooms are clean. It is only 20 minutes or so from center city Philly, which was not too bad of... More

Was this review helpful? Yes
John L, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Thank you very much for the very kind words about the team and the cleanliness, as well as the great location. As for the renovations, they are coming, and we can't wait as well. We hope you visit in the future so you can experience all the great changes. Thanks again! More

1 review
3 of 5 stars Reviewed 2 weeks ago

We blocked off ten rooms here for our wedding night. All ten rooms got booked by our guests. I had booked a room for 2 nights (the night before our wedding and the night of our wedding). The morning of our wedding I left the used towels on the floor and the bed unmade, assuming that room service would come... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John L, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

On behalf of the team, I apologize for the experience. Please contact us directly so we can discuss how we can make things right for you. Thank you for informing us of this. More

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Additional Information about DoubleTree Suites by Hilton Hotel Philadelphia West

Address: 640 Fountain Road, Plymouth Meeting, PA 19462
Phone Number:
Location: United States > Pennsylvania > Plymouth Meeting
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Philadelphia West 3*
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Also Known As:
Doubletree Plymouth Meeting
Doubletree Philadelphia West

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Tucked away in a quiet, wooded park-like setting, the Doubletree Suites Philadelphia West is conveniently located just minutes from all major highways with shops, a mall and restaurants just a short stroll away. Whether it be our picturesque seven story atrium or the fact that nearly all of our accommodations are full two room spacious suites, you will have plenty of room to relax after a busy day. Our friendly staff will welcome you with one of our renowned, warm Doubletree cookies and will ensure that whether you are here on business or just to relax that your expectations are met (and exceeded!). ... more   less 
Number of rooms
253

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