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All 5 Plymouth Meeting hotels

DoubleTree Suites by Hilton Hotel Philadelphia West

3.0 of 5 Hotel   |   640 Fountain Road, Plymouth Meeting, PA 19462
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A recent review
4 of 5 stars reviewed 5 days ago
Teresa M New York City, New York
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449 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
New Lebanon, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

awful experience here. rooms were dirty, stained carpets, musty smell. only one working elevator with two weddings going on. stairs marked for fire exit only. noise level was outrageous. people running through the halls at all hours of the night. creamers in room for coffee were over a month expired and took 20 minutes for someone to bring up new... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 4 days ago NEW

This place is awful. I don't know how Hilton calls this a doubletree. I usually give places the benefit of the doubt but the rooms are old, and the carpet and furniture is stained. The entire time I stayed in the room I felt dirty. On top of that, two elevators were out of service and I waited for the... More

Was this review helpful? Yes 1
New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I would like everyone to know I met the most professional and warmest people at this hotel. Ms. Erica @ the front desk was able to assist me when needed. I was able to see that she was more than happy to make my stay as pleasureable as possible. I also met Ms. Camilla who help to resolve a small... More

Was this review helpful? Yes 1
Lincoln Park, NJ, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Upon arrival had to wait 20mins for our room to be ready and we arrived at 4pm which is check in time. Then we found out 2 of the 3 elevators were out of service and would remain that way during our stay. The hotel was at capacity and only one regular elevator and one service elevator. Get to our... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Garden City, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

The hotel was a nightmare from the start. Only one elevator worked out of 3 in a 7 story hotel with 3 weddings staying there. There were no towels in the room. My bathroom sink would not turn on and several people in our party had their car mirrors snapped off because there was no security in the parking lot.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Baltimore, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

You think you are going to be staying at just another branded hotel but to your surprise, the staff makes it special, very friendly and accommodating. The personal welcome by the General Manager, John Lowe was a nice touch. You could watch the lounge and restaurant staff on how they interact with each every guest making them feel special. Kudos!... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

For those of who are Hilton loyalists, this is really an Embassy Suites that has been converted to a Doubletree Suites. There are plenty of other Hilton properties within a 10 mile radius - do select another one. The rooms are really outdated (and ironically when you check in online, it is described as a luxurious room, far from the... More

Was this review helpful? Yes 3
Philadelphia, Pa, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We recently booked 2 rooms for an overnight stay. The location of the hotel was perfect for our needs, having the mall across the street is an added bonus. The rooms were a nice size, clean and comfortable. Having the mini food area was great. The bathrooms could us some updating. I think our only negative comment would be about... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Syracuse, New York
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: - Quiet - The beds were beyond comfortable! - Spacious suite - Big hotel was able to freely walk around & sit in lobby. - Front desk employees was respectful & friendly - housekeeping kept us stocked up on towels & cups. - THE COOKIES!! LOL - Guest were friendly..chatted with many strangers - Across the street is the... More

Was this review helpful? Yes 3
Pittsburgh, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a nice hotel and the staff were friendly and helpful but the room could use some updating. The sofa was very stained and furnishings were pretty worn out. We did get room service the food and service were very good.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
John L, General Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Hello Eric, Thank you for staying with us recently and for the nice things you mention about the food and service. The hotel will absolutely be updated as we will soon embark on renovations. We look forward to the positive changes our new look and feel will bring and combining it with the already fantastic team that's in place. We... More

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Additional Information about DoubleTree Suites by Hilton Hotel Philadelphia West

Address: 640 Fountain Road, Plymouth Meeting, PA 19462
Phone Number:
Location: United States > Pennsylvania > Plymouth Meeting
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Philadelphia West 3*
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Also Known As:
Doubletree Plymouth Meeting
Doubletree Philadelphia West

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Tucked away in a quiet, wooded park-like setting, the Doubletree Suites Philadelphia West is conveniently located just minutes from all major highways with shops, a mall and restaurants just a short stroll away. Whether it be our picturesque seven story atrium or the fact that nearly all of our accommodations are full two room spacious suites, you will have plenty of room to relax after a busy day. Our friendly staff will welcome you with one of our renowned, warm Doubletree cookies and will ensure that whether you are here on business or just to relax that your expectations are met (and exceeded!). ... more   less 
Number of rooms
253

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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