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Holiday Inn Express Wilkes-Barre/Scranton Airport

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30 Concorde Drive, Pittston, PA 18641
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Holiday Inn Express Wilkes-Barre/Scranton Airport
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Holiday Inn Express Wilkes-Barre/Scranton Airport
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93 reviews from our community

Traveler rating
    36
    33
    16
    5
    3
See reviews for
30
25
12
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lompoc, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I flew into the Wilkes-Barre/Scranton airport in a snow storm late at night (11:30). I called the hotel for the shuttle service and they were there in 5 minutes. Everyone at the hotel was very friendly and helpful. There is a great, hot breakfast provided and the room was clean, comfortable and quiet. There is a restaurant and bar right... More 

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Olathe Kansas
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Driving with my wife from Kansas City to Boston we got tired and stopped at the Holiday Inn at the Scranton/Wilkes-Barre airport, right off US 81N. The desk clerk was most helpful and the hotel was clean and comfortable. I will definitely stay here again.

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Durham, North Carolina
1 review
4 of 5 stars Reviewed 1 week ago

I stayed here due to driving from NH to NC. I always measure the internet speed and got 58 Mbps down and about 10 Mbps up. This is better then about 98% of the hotels out there. Room was comfortable and met my needs.

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Bloomsburg, Pennsylvania
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2015

Stayed here due to a flight delay and received an airline rate. Was given a first floor room that I requested and it was very quiet even though it was close to the lobby. Front desk was very helpful and offered flyers on local delivery restaurants. The cookies at the front desk were very good but I left too early... More 

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Scranton, Pennsylvania
Top Contributor
156 reviews 156 reviews
26 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed April 17, 2015

I stayed here because I had an early flight the following morning. The receptionist was friendly, the room clean, and the bed comfortable. The drive to airport the following morning was accomplished in less than five minutes (they also have airport parking/shuttle service at the hotel). The only drawback. The breakfast started at 6:00...the same time as my departure. I... More 

Was this review helpful? Yes 1
Top Contributor
73 reviews 73 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 5, 2015

Not bad. Family and I were put up there by airline. Overall clean with good service. Pretty good breakfast in the a.m. I'd stay again. Not centrally located except for the airport. Nice restaurant next door.

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IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes-Barre/Scranton Airport, responded to this review

Dear Infield99, Thank you for taking the time to review our property. Our hotel is committed to providing our guests with the highest quality services and facilities. It is nice to hear that you were satisfied with the service, cleanliness and good breakfast. We are highly motivated by your words and ensure you that we shall continue to strive for... More 

Senior Contributor
28 reviews 28 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 25, 2015

Great staff. We stayed for an overnight to catch a flight out early. They provided us with a bag breakfast and coffee. Free shuttle to airport ! When we got back we called them to pick us up and they were prompt and courteous to us. Thank you we will use the hotel again

Was this review helpful? Yes 1
Stratford, Canada
Top Contributor
62 reviews 62 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed February 15, 2015

We had to get off the freeway due to a longggggg traffic jam and this was our only choice. Arghhhhh. Nothing about it was good, average at best. The bed was ok, the room very dingy and dark and run down. I cannot say if it was really not clean or if it was just the dinginess that made it... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes-Barre/Scranton Airport, responded to this review

Dear Kelley647, Thank you for writing a review about your recent stay with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the conditions you experienced in your room and for falling short of your expectations. We take all reviews positive and negative very seriously, and your feedback... More 

Branford, Connecticut
Top Contributor
87 reviews 87 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 3, 2015 via mobile

Everything was as advertised. Good value and very clean with great breakfast. The directions to get there are rather tricky yet you can arrive. We were greeted with a friendly attendant that helped in a few ways.

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NEPA
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 31, 2015

No complaints. The room was clean and nicely appointed - new decor and all kinds of pillows. I appreciated the bag breakfast (bagel, butter, jam, and a banana). I stayed overnight for an early plane flight out, but found out when I arrived that I could not leave my car there for the weekend & take the shuttle, since I... More 

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