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Omni William Penn Hotel

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530 William Penn Place, Pittsburgh, PA 15219
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Omni William Penn Hotel
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2,505 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very old fashion hotel with great service! Hotel is very old fashioned and when I say that I don't mean anything bad! In fact it's great! Expect the hospitality and treatment you used to get in 1950-1975! You will be blown away with costumer service and people that work here! Restaurants and Lounges are very nice! Food is great! My... More 

Was this review helpful? Yes 1
Upper Marlboro, United States
5 of 5 stars Reviewed yesterday NEW

Our stay at the William Penn Omni was wonderful! The hotel is elegant and convenient. The staff was helpful, but not intrusive. The dining was wonderful, from the attentive staff to the wonderful variety of the breakfast. The late night fare was limited, but that was understandable. The gumbo was delicious and the perogies were yummy.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Ponce, Puerto Rico
1 review
5 of 5 stars Reviewed 2 days ago NEW

My stay at the hotel was for business; nevertheless the experience was excellent! The hotel in itself is beautiful, the architect designs and the feel of going back in time is there. Even the background music takes you elsewhere. I felt like I was in the 1950’s era, minus the current clothing style! All staff members I encountered with were... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hi Kathy. Thanks so much for your feedback. It's great to know you were comfortable during your business trip. And we DO hope you will come back for perhaps a get-away weekend. We're so close to many fun things to do in Pittsburgh. Kathy, thank you for staying with us and we hope you started planning your return! More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

When visiting Pittsburg this is a must stay hotel! The location of the hotel is great for any type of entertainment you are interested. The staff of the hotel could not have been better. Everyone was so friendly and helpful. Seemed like the truly cared about you. Took the time to answer any questions you might have about the city's... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hi, David. Wow! We keep reading your comments over and over again! Thank you for taking a few minutes to share your experiences when staying with us. We know our staff is genuine in their desire to ensure our guests have a great experience, and seeing it in writing is the best! David, we truly value your patronage and loyalty.... More 

Macomb, Illinois
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I very much liked this hotel. Downtown, close walking distance to many things, old world charm, milk & cookies each night! Problem is that rooms do not work for families of 4. 2 double beds, no queens. Bathroom entrance very close to end of bed & it's small & not vented. Traffic was so congested in the area that we... More 

Was this review helpful? Yes 2
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hello, and thank for your feedback. We regret you were not as comfortable as you had expected. We are disappointed, as well, as we want every guest's experience to the best possible. We hope you'll give us a second chance when you return to Pittsburgh. We would welcome an opportunity to change your first impression. Thank you for staying with... More 

Kennett Square, United States
5 of 5 stars Reviewed 4 days ago NEW

My favorite hotel in Pittsburgh. Working for PNC, I am in town often and think this is the best hotel downtown. The architecture is beautiful. You truly feel you are in a unique and well maintained hotel the moment you walk through the entrance. The rooms are charming and the service top rate. Even the restaurant choices in the hotel... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hey there, Glenn....great comments! Thank you so much! We really appreciate your feedback, especially the reference to "top notch" service by our staff. And...we can't wait to let the Tap Room team know you singled them out! Glenn, we love having you stay with us when you visit Pittsburgh. We'll see you next trip in! More 

Akron, Ohio
5 of 5 stars Reviewed 5 days ago NEW

We attended a wedding reception on the 17th floor of the Omni, the Grand Ballroom. No one could pick a better place to hold a wedding reception. It was fabulous, food beyond excellent and when you were tired all you needed to do was jump on an elevator and go to your room.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Weddings are special, and we do special right! Thanks for your comments following your recent stay. We'll be sure to let the banquet team know how impressed you were with the service and food quality. We want every guest to feel special and we're so pleased you had a memorable experience. Hope you'll make plans to visit again. More 

Sinking SPring,, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

beautiful old hotel, but accommodating to modern needs. most rooms are dark due to room layouts (always in shade) with no panoramic views. staff is pleasant and helpful. rooms need more lighting. location is great for business downtown. I keep going back, so must be good.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hi Ron. First, thanks for staying with us on your visits to Pittsburgh! It's great being your home base. Knowing that you prefer an exterior view, we would be happy to update your Select Guest profile so on future visits we can do our best to make this happen. If you're not a member of the Select Guest program, we... More 

5 of 5 stars Reviewed 5 days ago NEW

This is a beautiful hotel in a great location with exceptional service. It's walking distance to many venues that you can visit in downtown Pittsburg. My wife and I travel a lot and both of us agreed that this was one of the nicest hotels we've stayed in.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Thanks for taking a few minutes to provide feedback on your recent stay with us. We are delighted you and your wife enjoyed our service and hospitality. Our staff works hard to ensure your visit is memorable. We loved having you with us and hope to see you when you return to Pittsburgh. More 

Corning, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This is a great hotel in the heart of the city. The hotel amenities are at the top of their game. All staff was very accommodating. I was at a three day conference with meals and the food was prepared well and a good variety for everyone. I took a walk at 10PM and felt very safe where ever I... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hi Mark. We're so pleased you enjoyed your stay with us for a three-day conference. Good to know you were comfortable and enjoyed the meals provided to your group. Our banquet team will appreciate the shout-out! Mark, we'd love for you to return for a get-away weekend to relax and enjoy our service and hospitality. We are right in the... More 

Hotel Review Summarization

What travelers say

  • Great location(8)
  • Very nice(7)
  • PNC park(4)
  • Convention center(3)
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