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Omni William Penn Hotel

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530 William Penn Place, Pittsburgh, PA 15219
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Omni William Penn Hotel
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2,879 Reviews from our TripAdvisor Community

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Valencia PA, United States
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed here for a weekend get-a--way. The service was outstanding. The room was ready when we arrived and was clean and inviting.. The bed was very comfortable. The food and service at the restaurant wass top shelf. We will definitely stay here again.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank John H
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel staff goes out of its way to make you welcome. Room requests are taken seriously and everyone seems to want to make your stay as enjoyable as possible. We had a two day business meeting with hotel catered meals. Every one of them was greatly improved in quality from previous years. Rooms were clean, comfortable and quiet.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank robertpW5215OS
New York, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel food is very good in all resturants; the rooms I would rate as good and clean, but there needs to be updating. I have stayed there many times and I prefer soft beds, their beds are too hard.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Maria Frances C
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Thank you, Maria, for your feedback. We will be sure to let our culinary team know you enjoyed their food preparation and presentation. We appreciate your patronage and look forward to your next visit. Thanks for choosing the Omni William Penn, Maria. More 

Pittsburgh, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

The hotel is absolutely beautiful and charming in every way. Everyone in the hotel was friendly and helpful. Room service was quick and delicious. You could tell it came right up to our room when it was ready. Definitely one of the nicer hotels in town.

Helpful?
Thank Sam R
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Sam, thanks for your feedback! We can't wait to share with our In-Room Dining team! We're delighted you enjoyed your stay and hope to see you again soon! Thanks for staying with us! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have been going to this hotel for so many years. It is so beautiful and grand. You will not be disappointed. The beds are comfy, The food is excellent and the staff is so friendly. You are a short walk to the a lot of restaurants and events in the city.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank 733allenm
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hi Allen! Great comments and we truly value your loyalty over the years. Thank you for staying with us. Allen, we look forward to your next visit! More 

Pittsburgh, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

All the staff at this hotel need some training on how to treat guests at the hotel. The service in all areas from the doormen, to waiters in the restaurant was poor to terrible. I was left with the feeling that the staff did not care about me or their job. I can not recommend this hotel based on the... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Stephen T
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Stephen, thank you for your feedback. We are disappointed to know our service fell short during your stay and will address your comments with the team. We regret that your experience was not what you expected. Stephen, we hope you will change your mind and give us another opportuntiy to extend the level of service you expect of the Omni... More 

Williamsport, Indiana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Simply beautiful! Our upper level suite had a separate sitting area, entire suite had several very convenient outlets for charging devices. Built in automatic lighting in the nightstands (at floor level) so no need to turn on the lights in the middle of the night. Lamps are on dimmers which we find very useful. Omni Rewards offers coffee delivery in... More 

Helpful?
Thank GregRachelStout
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hello, Greg and Rachel. Thank you for your feedback and the very kind comments. We have a very talented culinary team who take great pride in the preparation and presentation of the menu items in the Terrace Room and we appreciate you mentioning them. We're delighted to know you will be back and hope you'll make plans soon. Thank you... More 

Euclid, Ohio
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for a night on a little girls trip out of town. This hotel is absolutely stunning, and the staff is friendly as well. What really impressed me was the attention to detail. From the cotton swabs and q-tips in the bathroom, to the motion sensor foot lights in between the beds. I will definitely be back!

Helpful?
Thank KatrinaM25
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Katrina, thanks for choosing the Omni William Penn! We loved having you and are so pleased you enjoyed your stay. We can't wait to see you again, so start making plans soon, ok? See you soon! More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Each Christmas, I take my daughter and three of her friends to high tea at the William Penn and it is fabulous. I have stayed at the hotel and it is a treat. Great location downtown Pittsburgh - close to the hockey arena.

Helpful?
Thank Kathleen M
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Kathleen, we love being part of your Christmas tradition! Afternoon Tea is wonderful and such fun during the holidays with our lobby dressed for the season. Kathleen, we will look for you during the holidays but hope to see you sooner! More 

Mars, PA, United States
1 review
5 of 5 stars Reviewed 1 week ago

We came into downtown Pittsburgh for a United Way event and decided to take the opportunity to stay at the William Penn. We have spent many nights there since living abroad and visiting our family in Pittsburgh on holiday. Now living outside of Pittsburgh, staying at the William Penn seems like we're at a second home.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank James Thomas D
WmPenn, Manager at Omni William Penn Hotel, responded to this review

James, we are proud to be your home-away-from-home when you visit Pittsburgh! We appreciate your loyalty and hope you will make plans to come back soon! Thanks, James, for choosing the Omni William Penn! More 

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