This hotel is generally cheaper than anything in downtown, however, the service is terrible. It's impossible to get a taxi here and they do not call them for you. Calling room service can take 6-7 minutes to even reach someone, at which point, they tell you it will be almost an hour to get a salad to you. The noise... more

Celebrated my 20th anniversary at Grand Concourse and wanted a place to stay overnight. Room very plain for a Sheraton (Stayed at a comfort inn a few months ago and found the accommodations of the room very similar to this one but paid half of what this room cost)♠. Very dated furniture. Bathroom tile was gross and tub was old.... more

This hotel exceeded our expectation. It is in the perfect location if you want to spend a fun weekend in Pittsburgh. It is right on the river, next to the tour boats, in the middle of the entertainment center, and a few hundred feet from the incline. It is a lovely hotel with all amenities you are looking for. Clean,... more

My husband and I have been staying at the Sheraton every year for a nice weekend get away. This past August, we took our kiddos along with us. They loved it! It is such a nice area to stay b/c there is so much to do within walking distance. Definitely recommend for a little weekend fun! more

We stayed in this hotel while attending a little conference. The hotel was fine did not come across as too fancy. The staff were for the most part great, however, the bell men seemed a little reluctant to take questions. Staff responded very quickly to a small problem with the room and rectified the problem. more

I thought this was a great place to stay in Pittsburgh. It is close to numerous restaurants and public transportation. The free shuttle service is also very nice. I was there on business and found their business center very usefull. I never once heard a train, although I saw them pass. The rooms are comfortable, beds are great, and the... more

I only chose this hotel because I was attending a conference there and would not book again unless my top choices were unavailable. The room was simply ok, it offered nothing special and was a little worn and smelled stale. The view from our room was nice. The parking sitution is annoying. It is $16.00 a day to park. So... more

The room with a view of the city was spectacular. The service was equally wonderful with the hotel arranging for VIP treatment at the nearby Grand Concourse Restaurant. The location is perfect. However there are two big problems: (1) Trains run by the hotel all night long. The windows do not provide enough insulation. (2) Our room had a door... more

My husband won tickets to an event in Station Square so we decided to make a weekend of it. We've stayed at several fabulous hotels in Pittsburgh in the past but the Sheraton is the only one in Station Square so we laid out $397. for 2 nights. What a mistake! We arrived and had to make 2 trips to... more