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Sheraton Pittsburgh Hotel at Station Square Hotel

3.5 of 5 300 West Station Square Drive, Pittsburgh, PA 15219
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Sheraton Pittsburgh Hotel at Station Square Hotel
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Sheraton Pittsburgh Hotel at Station Square Hotel
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733 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I was recently in Pittsburgh to receive an award from a professional association. The conference was held at the hotel, so naturally I stayed there. The room smelled awful! A combination of stale smoke and not sure what else. Luckily I had anti bacterial spray, but that did little to mask the odor. Also the ventilation was very noisy. The... More

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Hollidaysburg, Pennsylvania
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I really enjoyed this place once I was able to get there. It was hard to navigate Pittsburgh but GPS got me there safely. Was here for a conference, really enjoyed how close all of the rooms were and didn't have to walk far in between seminars. Really didn't have time to check out the amenities, but would stay here... More

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SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

Thank you for sharing your experience with us, as we are happy to hear that your visit was so memorable. We are glad that your recent business trip brought you to Pittsburgh and our hotel. We hope that we will have the privilege to welcome you back to the Sheraton Pittsburgh Hotel at Station Square in the near future. More

Pittsburgh, Pennsylvania
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

The rooms and facility were nice; however, front desk management and sales management are horrible. The sales management staff never returned my phone calls, when I had tried to obtain a list of everyone signed up in my block. I would call about once every 2 hours until the sales manager would pick up. Sometimes, it would take a few... More

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SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

Although we are honored that you chose to celebrate your special occasion at our hotel, it is truly regrettable to read that your recent stay was not up to the standards you have come to expect as our guest. Please accept our sincere apologies for the inconveniences and frustrations you endured at this time. Our guests' satisfaction is always our... More

Titusville, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We requested an early check in due to we were visiting family and were on a time schedule. We checked in at normal check in time at 3:00. We were told our room would be ready within the hour. After waiting 30 minutes we checked on the status of our room and were told it still wasn't ready but they... More

Was this review helpful? Yes 1
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

Thank you for taking the time to let us know about your recent stay. On behalf of our staff, I'd like to extend my sincere apologies that your room was not ready for you upon your arrival and we regret the inconveniences you experienced as a result. It is truly disappointing to know that we missed this opportunity to create... More

New York City, New York
Contributor
18 reviews 18 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here 1 night for business and only did because I like Starwood properties. I should have tried the Westin downtown instead. The hotel is outdated. It looks like the rooms are a bit updated, but nothing overly exciting. I had a river view room and although that sounded like a nice option, hearing trains constantly go by was not... More

Was this review helpful? Yes 1
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

Although we are always grateful for the feedback that our guests provide, it is disappointing to hear that your stay did not live up to your expectations. We are constantly looking for new ways to improve our property and have completed a $15 million floor to ceiling renovation that transformed all of our guest rooms and meeting space. We hope... More

Du Bois, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

It was our 34 year anniversary and were excited about staying here. We booked a king traditional room for the whole weekend. We got there Friday to check in, the gentleman who checked us in was very pleasant. We got to our room and SURPRISE no king room. went back downstairs about it sorry no rooms available?? We can give... More

Was this review helpful? Yes 1
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

Thank you for alerting us to your concerns. While we are honored that you chose to celebrate your 34th anniversary with us, we deeply regret that we missed this opportunity to provide you with the perfect room accommodations for your stay. It is unclear what went wrong but we will surely look further into this issue. We understand that this... More

Grass Lake, Michigan
Top Contributor
51 reviews 51 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've been staying here every Thanksgiving for over 30 years with another family and we're going back this year. We're now on the 2nd generation with our children bringing their children. It's a very family friendly place with a great pool, exercise room and many restaurants and shops very close to the hotel. The hotel is right on the river,... More

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SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

How wonderful! It is truly our pleasure to welcome you and your family to the Sheraton Pittsburgh Hotel at Station Square each Thanksgiving. Thank you for choosing to spend your holiday with us. We are delighted that we can continue to impress you with our location and the amenities that we offer. There have been several exciting changes since your... More

Buffalo, New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The view is amazing and the location is great. The hotel is undergoing some remodeling so that is good. The parking lot was being paved so I had to park in the ramp and pay the $21 for the day. It was a bit inconvenient as I needed my car. My room was located next to the elevator and it... More

Was this review helpful? Yes
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

Thank you for taking a moment to let us know about your recent experience at the Sheraton Pittsburgh Hotel at Station Square. We are delighted that you enjoyed our location and view from your room. We do regret that you encountered noise disruptions from our elevator. Please do not hesitate to reach out to us during your visit if there... More

1 review
4 of 5 stars Reviewed September 11, 2014

Even though there was some light remodeling taking place in the lobby at the time of my conference/stay, it was still a very attractive lobby, conference center and room. The staff was bet friendly and helpful. Loved the size of the room/bathroom, the decor, and the housekeeping crew is great and didn't miss a thing when cleaning our room. The... More

Was this review helpful? Yes
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

It was a pleasure to welcome you to the Sheraton Pittsburgh Hotel at Station Square. We are delighted that you enjoyed the friendliness of our staff, our decor and spacious accommodations. Although we are glad that your stay was so enjoyable, we do regret any noise disruptions from our air conditioning unit. We are grateful for your comments and hope... More

Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 9, 2014 via mobile

Check in was quick and easy. And staff were pleasant. Our room was spacious and clean with the exception of the shower curtain. I stepped into the shower and it smelled like urine. I looked at the shower curtain and yuck, it was dirty. Wish I had brought my Lysol!

Was this review helpful? Yes 1
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

We deeply apologize if your room was not in its best condition upon your arrival. We have already passed your comments along to the head of our housekeeping department to ensure that this type of incident does not occur again. We are sorry for any inconveniences that you experienced. We hope you will allow us another opportunity to impress you... More

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Additional Information about Sheraton Pittsburgh Hotel at Station Square Hotel

Address: 300 West Station Square Drive, Pittsburgh, PA 15219
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Pittsburgh Hotel at Station Square Hotel 3.5*
Number of rooms: 396
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Also Known As:
Sheraton Station Square Motel
Sheraton Pittsburgh
Pittsburgh Sheraton
Sheraton Station Sq Hotel Pittsbergh
Sheraton Station Square Pittsbergh Pa

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