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All 53 Pittsburgh hotels

Quality Suites

2.5 of 5 Hotel   |   700 Mansfield Ave., Pittsburgh, PA 15205 (Formerly Greentree Suites)
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34%
Ranked #52 of 53 hotels in Pittsburgh
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163 people have reviewed this hotel

Traveler rating
    17
    37
    25
    27
    57
See reviews for
60
27
11
24
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
pittsburgh
Top Contributor
54 reviews 54 reviews
53 hotel reviews
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I am actually a local (hence the "Pittsburgh" location) and had to stay here due to the water being cut off in my area for working on some pipes. I work downtown and was looking for a decent Priceline deal nearby. I am also a Diamond Choice member and forgot about their awesome stay two trips for a free night... More

Was this review helpful? Yes 1
QualitySuitesPgh, Manager at Quality Suites, responded to this review

Dear gburn07, I want to thank you again for your very kind review. As I stated in many other reviews, we have implemented new processes in our housekeeping department, and our we are very happy to know that our guests are starting to see our hard work and dedication to improvement. By providing our guests with unbeatable service and quality... More

DuBois, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We had a eight night stay because of a family member at A.G.H. which was very stressful. We have to say that the people who work there were so kind from Hannah who welcomes you in the morning. She is delightful she loves her job and it shows. She goes out of her way to make your breakfast enjoyable. Joe... More

Was this review helpful? Yes 1
QualitySuitesPgh, Manager at Quality Suites, responded to this review

Dear Sandy P, I am excited to hear that you had an enjoyable stay. It is wonderful to hear that the breakfast was to your liking and that all of the staff were attentive to your needs. Thank you for choosing to stay with us at Quality Suites, and we look forward to you staying with us again when you... More

Columbus
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading everyone's review, I was a little hesitant, but I'm really glad that I decided to stay here. First of all, I think that this place is so cute. It is a bunch of little cottage-like buildings. It made my stay great because I have never stayed at a hotel like this before. My room had a kitchenette and... More

Was this review helpful? Yes 2
QualitySuitesPgh, Manager at Quality Suites, responded to this review

Dear Roman C, Thank you for your kind review. My staff and I read these reviews every time they are posted so we can continue to improve our guests' experience. We are very pleased that you were happy with your stay as we have recently improved our housekeeping techniques to ensure that you have a comfortable stay. We strive to... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When my kids found pills in the drawer, I thought that maybe that was the last of the problems for our room. The front desk clerk came to fix the the sliding glass door and just said"it's just blood pressure medicine looks like." Well I don't care what it was, thank goodness the kids didn't eat it! Here is the... More

Was this review helpful? Yes 2
QualitySuitesPgh, Manager at Quality Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Pittsburgh, Pennsylvania
1 review
3 of 5 stars Reviewed 2 weeks ago

I have to give special acknowledgement to Josh. I have stayed at the hotel several times and anytime I have an issue with a room Josh is there take care of them. He goes well above and beyond his duties...a great worker in a bad situation and always professional when dealing with me. The breakfast is above average, got some... More

Was this review helpful? Yes
QualitySuitesPgh, Manager at Quality Suites, responded to this review

Dear Slacker 25, Thank you for posting your response for us to review. I do apologize that the room did not meet your expectations, and would like to inform you that we have restructured our housekeeping department, and the results are beginning to show. We would not want cleanliness issues to be a reason that you would not return to... More

1 review
1 of 5 stars Reviewed 2 weeks ago

The staff here including Josh and Kim are an asset to your organization. The drawers had drugs in them they were in pill form but still we have kids the sliding door wouldn't open the pull out sofa had no sheets on it and when we had the breakfast there were ants in the eggs. So my best advice is... More

Was this review helpful? Yes
QualitySuitesPgh, Manager at Quality Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Middleburg, Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

What a difference from our last stay! We almost didn't come back because of how we were treated the last time we stay. Our son and family live in Carnegie and we come up often for our granddaughter plays and birthdays and holidays. The last time we stay our room was not the cleanest and our TV did not work... More

Was this review helpful? Yes
QualitySuitesPgh, Manager at Quality Suites, responded to this review

Dear Patsy S, Thank you so much for your wonderful review. I am very pleased to hear that you did notice a difference in the cleanliness of your room. I along with my housekeeping staff have been working very hard to make a difference in the appearance of your room to ensure that we meet and exceed your expectations. Hanna... More

Philadelphia, Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

While the employees at this hotel try their hardest to make this hotel run, it's obvious the upper management does not care. Between the outdated rooms, disgusting furniture and run down property, I wouldn't know what to attempt to fix first. If some investments were made(and proper staffing), it would have great potential. The second morning of my stay I... More

Was this review helpful? Yes 2
QualitySuitesPgh, Manager at Quality Suites, responded to this review

Dear John M, I am sorry to hear that you had a bad experience with your stay. I apologize that I did not have the opportunity to have met you before you departed. You would have observed that I take sincere concern with addressing anything good or bad with our guests. Generally, I spend time in the breakfast area addressing... More

Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 12, 2014

I have stayed in a lot of hotels around the area here and this one by far was the worse one yet! It was old, grungy, noisy and bad customer service. Do NOT stay here at all, there is nothing good I can say about this place

Was this review helpful? Yes
QualitySuitesPgh, Manager at Quality Suites, responded to this review

Dear Don K, I am sorry to hear that your stay was not a good one, and that I did not have an opportunity to address your concerns. if there is a time in the future, we hope that you would consider giving us another chance to improve your experience. Please feel free to contact me at any time with... More

phila
2 reviews
1 of 5 stars Reviewed January 27, 2014 via mobile

I should have known better when there was only one other vehicle at check in. I had no hot running water, cabinets were broken on the hinges, a closet door fell on one of my kids because it wasn't properly installed, broken lamp, torn sofa cushions, smudges on the mirror and i won't even begin to explain how dingy it... More

Was this review helpful? Yes
QualitySuitesPgh, Manager at Quality Suites, responded to this review

Dear Leslie T, We apologize that your experience was not a pleasant one. With your review, we will be taking the necessary steps to correct whatever issue you have experienced. Thank you for taking the time to post your response. Property CHI General Manager Quality Suites 412-279-6300 More

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Additional Information about Quality Suites

Also Known As:
Quality Hotel
Quality Inn Pittsburgh
Quality Hotel Pittsburgh
Quality Suites Pittsburgh
Address: 700 Mansfield Ave., Pittsburgh, PA 15205 (Formerly Greentree Suites)
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 53 hotels in Pittsburgh
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites 2.5*
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