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Wyndham Grand Pittsburgh Downtown

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600 Commonwealth Place, Gateway Ctr, Pittsburgh, PA 15222
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Wyndham Grand Pittsburgh Downtown
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Wyndham Grand Pittsburgh Downtown
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2,600 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Wyndham Grand Pittsburgh Downtown
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Columbus, OH
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed August 18, 2014

I stayed for one night at the Wyndham Grand Pittsburgh Downtown. The bedroom was very clean, but the bathroom shower and wallpaper needed some cleaning and repair. The staff seemed overwhelmed from the front desk, to maid service, to the valet service for cars. There were many events going on, but the valet staff seemed unable to keep up with... More 

Was this review helpful? Yes
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this review

Thank you for choosing to stay with us recently, and for taking the time to share your comments. We would welcome the opportunity to serve you again, should your travel plans bring you back our way. More 

Statesboro, Georgia
Level Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed August 17, 2014

Very disappointing. I guess they just changed brands; it may have been a Hilton at one point? Or a Crowne? Not sure. In any case, the rooms are tiny, and our group did not get the junior suites as promised. You need a crow-bar to get in and out of the bathroom the way the door is set up. Almost... More 

Was this review helpful? Yes 1
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this review

We appreciated having you stay with us recently, and regret your experience was less than satisfactory. We can assure you that we value your feedback and are taking it to heart. We are addressing your specific concerns with all involved with focus on revisiting our service standards. Should your travels include a return visit to Pittsburgh, we would welcome the... More 

Los Angeles, California
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 17, 2014

Several issues with valet parking and front guest services! You pay for either self or valet...not an issue. Hotel overcharged me for parking...i stayed 2 nights and the charged me for 3! Reservation was 08/7 to 8/ 8, still waiting to hear from them. Valet was very disorganized upon check in and check out. You pay $30.00 per night, service... More 

Was this review helpful? Yes 1
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this review

Thank you for choosing the Wyndham brand recently. We are very sorry for any misunderstanding with your valet service and hope you would contact us directly to help resolve this. We value your patronage and would hope to serve you again. More 

New York City, New York
Level Contributor
55 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed August 15, 2014

I've stayed here before, and had problems with my rooms being right by a elevator - very noisy (my recommendation is still to ask staff to make sure this doesn't happen to you). However, I had a good room, modern, well appointed with everything I'd expect from a decent quality (though not luxury perhaps) hotel. Location is the key draw... More 

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WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this review

Dear Ben, We are delighted to hear you enjoyed your guestroom during your recent stay. We always want to make sure our guests are comfortable and enjoy their room location. We look forward to your next visit to Pittsburgh and the opportunity of serving you again. More 

Bradford
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 14, 2014

Valet service was parking cars for the pirates game not hotel patrons and by check in time there is nowhere for guests to park. you have to walk a half mile down the road to a public parking garage and carry your bags to the hotel. when i asked if there is anywhere to park they said sorry nothing we... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 1
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this review

Dear Joseph, While we very much appreciate that you chose our property for your recent visit. However, your comments are very concerning to us. We regret that your experience and especially your guestroom did not meet your expectations. We are sure that if a member of our management staff had been made aware when you arrived, we would have been... More 

Thunder Bay, Canada
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 13, 2014

Very close to all major attractions such as PNC Park and Heinz Field. Rooms have quite a bit of wear and tear. We got a cheap voucher off of TravelZoo so this is why we stayed there...they have ice cold water in the lobby and all the employees are very friendly. Only downside was having to wait 15 mins to... More 

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WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this review

We are glad to know you took advantage of the TravelZoo internet offer. Thank you for taking the time to share your feedback. We do hope you will have an occasion to return to our fine city, when it would be our pleasure to welcome you back! More 

Clarence Center, New York
Level Contributor
3 reviews
3 of 5 stars Reviewed August 11, 2014

Stayed for a night with the family after a Pirates game. First, the location - The hotel is in a great location, just a short walk (10-15 minutes) from the stadium and in a location that I felt safe walking to and from after the game. The check in procedure could only be described as silly. I pulled up to... More 

Was this review helpful? Yes
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this review

Dear Michael, We enjoyed having you and your family stay with us for a recent Pirates game. We do apologize for the inconvenience you experienced with the time it took to check in. We can assure you we appreciate your feedback and are taking it to heart. We are addressing your specific concerns immediately with all involved. Should your plans... More 

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