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All 54 Pittsburgh hotels

Crowne Plaza Hotel Pittsburgh South

3.5 of 5 Hotel   |   164 Fort Couch Road, Pittsburgh, PA 15241 (Formerly Holiday Inn Select) (Mount Lebanon)
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74%
Ranked #25 of 54 Hotels in Pittsburgh
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
JyotiP_88 Ashland, Kentucky
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234 reviews from our community

Traveler rating
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    35
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    14
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ashland, Kentucky
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This by far has to be my favorite hotel when traveling for work. I have never had any issues and its always a pleasure to stay here. I wish more Crowne Plaza's would take lessons from this one!!! The walking distance to the restaurants and the proximity to the Mall is what does it for myself and my wife.

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Maryland
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The room was dirty. There was hair on the wall in the bathroom and blood smears on the wall in the bedroom. The little coffee pot and cups were dusty. I was surprised that for $159.00/night, there wasn't even a refrigerator in the room. The TV channels are very limited. Our king size bed was soft and boggy, and I... More

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Bill E, Manager at Crowne Plaza Hotel Pittsburgh South, responded to this review

Dear Lisa T Thank you for taking the opportunity to provide feedback on your recent stay. We are sorry that we did not meet your expectations. We are looking into the details you have provided in order to correct any shortfalls. We typically provide a much better experience for our guests, and we extend our sincere apologies for not providing... More

West Virginia
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very convenient to shopping (South Hills Village Mall and Village Square). There are several decent restaurants within walking distance. The pool was adequate and has a pool bar. Parking is abundant and ice machines are located on every floor. We stayed in a room overlooking the road and there was much traffic at night. My son enjoyed... More

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Germantown, Wisconsin
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel was easy to find and has plenty of parking. Things seem pretty up to date and fairly clean from the outside although someone's dog poop was just hanging out in the parking lot (I obviously blame the dog owner here). The front desk person was cordial and got me checked in pretty quickly. I headed up to my... More

Was this review helpful? Yes 3
Bill E, Manager at Crowne Plaza Hotel Pittsburgh South, responded to this review

Thank you for bringing the details of your recent stay to our attention. We are really sorry that you did not have the type of experience you should expect at a Crowne Plaza. Travelling on business is often-times difficult and frustrating. The last thing you should have to deal with at the end of your day is a less than... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The $$$ you pay for this is unfortunately not reflective of the quality of rooms and service you receive. Bathroom tubs were dirty Bathroom shower liner was filthy and stained badly Toilets were not cleaned properly Bed linens-when we went to bed, we started feeling a stinging kind of biting all over. Woke up this morning and had marks. We... More

Was this review helpful? Yes 1
Bill E, Manager at Crowne Plaza Hotel Pittsburgh South, responded to this review

Dear DesiCanuck D; We appreciate your taking time to provide feedback on your stay. On behalf of our entire staff, please accept our apologies if the bathroom cleanliness was not up to standard. We typically see favorable comments on our cleanliness and we will certainly address this with our housekeeping department. Please contact me if there is any further information... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Average hotel. Stayed here to attend a Pittsburg pirates baseball game. Location was excellent. Right across the street and plenty to eat within walking distance. The rooms were average. Could be more cleaner but nothing terrible. No refrigerator in the room which I found odd but not a big deal. Everyone was friendly.

Was this review helpful? Yes 1
Shippensburg, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is very convenient to the south hills. It is clean and the staff excellent. It is a bit old and barebones though clean and well cared for. It is as I expected. Not luxury but not down and dirty. Good price performance.

Was this review helpful? Yes 1
Southfield, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 13, 2014

This was my first time staying at a crowne hotel, but after staying here I will be trying this brand of hotels more often. The rooms were clean and spacious. The only bad this about the hotel that I would have to say is the Internet which was miserably slow, and pets (if anybody is allergic to them request a... More

Was this review helpful? Yes 2
Norwalk, Ohio
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 8, 2014 via mobile

Typical hotel that was at the top of its game in the 70's but needs some tlc. Walls in rooms desperately need painted. Clean but age still shows. Location cant be beat. Staff very helpful, outside tiki bar is very odd.

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Bill E, Manager at Crowne Plaza Hotel Pittsburgh South, responded to this review

Dear Kelly F We appreciate your feedback on your recent stay. We have assigned our maintenance staff to address the issue with the walls in your room. Please accept our apology for not catching the scuff marks prior to your arrival. We are happy to know that you enjoyed the convenience of our location and that you found our service... More

Oldsmar, Florida
Top Contributor
66 reviews 66 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 8, 2014

The hotel is very nice & convenient to everything. South Hills Village mall is across the street & many other stores & restaurants are within walking distance. We did a prepaid package through another company & decided to stay an extra night. They were very accomodating & gave us the same rate. I have stayed here before & had a... More

Was this review helpful? Yes
Bill E, Manager at Crowne Plaza Hotel Pittsburgh South, responded to this review

Dear Donna M Thank you for taking time to tell us about your recent stay. Our goal is to ensure that all of our guests have a great experience. Please accept our apologies for falling short in a couple of areas d during your stay. The ice machine had a back ordered part which we were awaiting. I was not... More

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Additional Information about Crowne Plaza Hotel Pittsburgh South

Address: 164 Fort Couch Road, Pittsburgh, PA 15241 (Formerly Holiday Inn Select)
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Mount Lebanon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Pittsburgh South 3.5*
Number of rooms: 179
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Also Known As:
Crowne Plaza Pittsburgh
Pittsburgh Crowne Plaza

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