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Crowne Plaza Pittsburgh West - Green Tree

3.0 of 5 401 Holiday Drive, Pittsburgh, PA 15220 (Formerly Clarion Hotel & Conference Center)
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Crowne Plaza Pittsburgh West - Green Tree
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Crowne Plaza Pittsburgh West - Green Tree
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13 reviews from our community

Traveler rating
    9
    2
    1
    0
    1
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3
1
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
1 of 5 stars NEW

Hotel was to be completed. When we stayed here there were light fixtures hanging off the walls. the elevators only worked sporadically. There was no heat in the lobby. The rooms were in disarray. We used Expedia and they lied and said the hotel was done. they alsi charge 35.00 dollars more per night than the hotel was charging. Overall... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West - Green Tree, responded to this review

I am sorry to hear about your experience, however our hotel opened in December of 2014. When you stayed in October, the hotel was operated & staffed by another company and was not running as a Crowne Plaza. We hope that you will stay with us and see why our hotel is greatly different in the 2 months we have... More 

1 review
5 of 5 stars Reviewed 1 week ago

First thing I liked about the hotel is the front lobby. The front desk person was very helpful and attentive to my requests. The room was very clean and comfortable. I would definitely recommend people to stay because it's close to the city without city prices. The restaurant staff was very accommodating as I have a gluten allergy. They were... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West - Green Tree, responded to this review

Thank you for taking the time to share with others about the excellent experience you had while staying with us recently. We are glad you enjoyed all that we have to offer, with some of the best values for hotels in the area. We hope that you will come visit us again in the not-so-distant future! William Theiss Front Office... More 

1 review
5 of 5 stars Reviewed 1 week ago

The hotel is situated perfectly for someone flying in to Pittsburgh. I was able to get downtown pretty easily and since there was a keurig in the room I didn't have to stop for coffee. Restaurant and bar was also beautiful and the food was great.

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West - Green Tree, responded to this review

Thank you for staying with us recently and sharing your positive experience with others here on TripAdvisor. We are honored you enjoyed our Bistro 401, as well as the Keurigs that are in all of our rooms. We hope that you will stay with us again the next time you fly into the Pittsburgh area. William Theiss Front Office Manager... More 

Chicago, Illinois
Top Contributor
113 reviews 113 reviews
97 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was evidently a run down Clarion previously. Crowne Plaza has taken it over and renovated it, but it's still nothing special. PROS: Nice lobby Free fast wifi Very small sundry store on site Restaurant on site Decent towels Close to shopping, dining Decent sized rooms Good channel selection on television Very pleasant staff - good customer service Very... More 

Was this review helpful? Yes 1
William T, Front Office Manager at Crowne Plaza Pittsburgh West - Green Tree, responded to this review

Thank you for taking the time to stay with recently and we appreciate your positive comments about our fast & free internet connection, as well as our restaurant, BISTRO 401; however our goal here at the Crowne Plaza is to be more than just average, and instead be truly an excellent experience. With a new hotel, there are sometimes minor... More 

Bellefonte, Pennsylvania
Contributor
17 reviews 17 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Crowne Plaza Green Tree in early February. The hotel was recently remodeled and it looked great. The hotel had a nice lobby, lounge area and updated rooms/bathrooms. Just looking at the pictures of this property as a different hotel chain, you can't help but see how much the renovations changed the hotel for the better. The... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West - Green Tree, responded to this review

Thank you for taking the time to stay the night with us this month and thank you for the kind words about our hotel. I have passed along your praise of the hotel & the staff to everyone here in order to congratulate them on a job well done. As you mentioned, we were originally built as a Holiday Inn... More 

Bedford, Pennsylvania
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Right off the park way, beautiful hotel, staff is great, breakfast staff attentive, comfortable rooms and easy access. What more could a person want? We were going to a concert - this place is with in 15 minutes of Heinz Hall - but out far enough that you have no issues with parking the car. Quiet area, little to no... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West - Green Tree, responded to this review

Thank you Margie for staying with us recently and regarding our hotel so highly on TripAdvisor. We cannot express the enormous gratitude that you gave us about our prime location right along Interstate 376, our comfortable beds, equipped with the Crowne Deep Sleep kits, and Bistro 401 which serves Breakfast, Lunch, Dinner & Room Service. We are grateful that you... More 

Galloway, New Jersey
Top Contributor
102 reviews 102 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I recently stayed at the Crowne Plaza on a Sunday and Monday nights. The rooms are being renovated, but I heard no construction noises. My room was very nice. The king size bed was one of the most comfortable hotel beds I've ever had. Breakfast is not included, but since most free hotel breakfasts essentially rot, this is no big... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West - Green Tree, responded to this review

Thank you for taking the time to share with others about your recent stay with us. We are honored that you thought so highly of us and will be sure to share your comments to the rest of the staff. We just recently opened and are still working on minor projects in the common areas and hope you will stay... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at this hotel while visiting family and it definitely a great find! The hotel has been newly renovated and I was very impressed by the design! We visit Pittsburgh quite often, and it was great that this hotel was only a few minutes away from the city. The staff had a great attitude and were very friendly... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West - Green Tree, responded to this review

Thank you jpatel88 for staying with us recently and enjoying the all-new Crowne Plaza Pittsburgh West. We take great honor reading your positive comments about the newly designed layout of our lobby & lounge, as well as the food that we offer. We look forward to your continued visits to our hotel in the upcoming months. William Theiss Front Office... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

just checked out and I usually don't like to fill out surveys but I definitely think this will be the best hotel in the area without a doubt. The only reason I wouldn't give it a 5th stat is they aren't quite 100% complete with the building. I could hear some noise in the restaurant, and the top of the... More 

Was this review helpful? Yes 1
William T, Front Office Manager at Crowne Plaza Pittsburgh West - Green Tree, responded to this review

Thank you for taking the time to share with others on TripAdvisor about the excellent stay you had here at the all-new Crowne Plaza Pittsburgh West. I have passed along your praise to the rest of the staff in order to congratulate them on quickly becoming one of the best hotels in the area. With our hotel just opening, we... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

In the middle of a trip in the northeast visiting schools for my son, I chose this place soley on the fact that it was by far the cheapest price in the city that wasn't a motel 6 or a quality inn (eww). Good bang for your buck. Not much around the area (some sort of office park), but good... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West - Green Tree, responded to this review

Thank you for sharing with others on TripAdvisor about your short time staying with us while visiting schools, while taking advantage of our grand opening sale. We are honored that you thought so highly of us and hope that your son will indeed pick Duquesne University so that you will stay with us for the years to come! William Theiss... More 

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Additional Information about Crowne Plaza Pittsburgh West - Green Tree

Address: 401 Holiday Drive, Pittsburgh, PA 15220 (Formerly Clarion Hotel & Conference Center)
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crowne Plaza Pittsburgh West - Green Tree 3*
Number of rooms: 199
Reservation Options:
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Pittsburgh
Hotel Style:
#3 Best Value Hotel in Pittsburgh

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