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Crowne Plaza Pittsburgh West-Green Tree

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401 Holiday Drive, Pittsburgh, PA 15220 (Formerly Clarion Hotel & Conference Center)
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Crowne Plaza Pittsburgh West-Green Tree
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Crowne Plaza Pittsburgh West-Green Tree
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55 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Altoona, Pennsylvania, United States
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was a very nice place to stay. The staff were all friendly, and it was very clean. The wifi worked perfect so i didnt miss a beat. The pool was clean and they offered towels at the pool. The bar was well stocked. This was a great find.

Was this review helpful? Yes 1
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you Eric for your recent stay with us, and for the positve review here on TripAdvisor. We are honored that you though so highly of us, and were glad that you found us while you were in Pittsburgh. We look forward for you to stay with us again the next time you come back to Pittsburgh! William Theiss Front... More 

Connecticut
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

We recently booked this hotel as a Groupon. We were blown away by what a bargain we got on the room. When we arrived we were greeted promptly by a very friendly person at the front desk. Check in was quick which we appreciated with 2 very small kids already very tired. We arrived to a very small room. While... More 

Was this review helpful? Yes 1
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you for your recent stay here at the Crowne Plaza Pittsburgh West. I would like to apologize for the cleanliness issues that you encountered during your trip to Pittsburgh. I assure you that this is not what we ever intend to provide our guests with, and if you could contact me personally with more information, including the dates and... More 

Fairmont, West Virginia
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

Our room was clean and cool; the desk clerk was wonderful; the bartender was grumpy. A mini fridge would be nice. The pool was completely empty but looked very inviting, so we will take our bathing suits the next time.

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you so much for your review of our hotel on TripAdvisor. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again the next time your travels brings you back to Pittsburgh. William Theiss Front Office Manager More 

Oviedo, Florida
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

What a nice to stay. A short drive from Heinz Hall and downtown. Everything looks brand new with a modern touch. What a comfortable bed! The front desk and bar staff were very friendly and gave excellent service. I will stay here again!

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you for your positive comments on TripAdvisor. We pride ourselves in providing friendly service, all with the accessibility of only being 3 miles to Downtown Pittsburgh and everything they have to offer. We hope that you will visit us again the next time you are in town. William Theiss Front Office Manager More 

Louisville, Kentucky
2 reviews
5 of 5 stars Reviewed 1 week ago

i stayed for 1 week at the crowne plaza Pittsburgh pa in greentree. the length of my stay was unpredictable until the last day of my trip since it depended on the moving company. I was greeted at the front desk by florray who for the whole week I was there, did everything she could to make my trip which... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you TiaT61 for your recent stay here at the Crowne Plaza Pittsburgh West and for your positive comments here on TripAdvisor. We have shared your comments with the rest of the staff here in order to congratulate Florray, Marazita, Debbie, Helen, Joe & Andy for the hard work that they do here on a daily basis in order to... More 

Buffalo, New York
Level Contributor
117 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was so geniuly disappointed with this hotel. Workers were ver nice, room was big and spacious, fitness center was also nice. Location is on, you are about 4 miles from downtown . We were there for a baseball game so we just left are bags and headed out, we didn't get back till 11pm so we just crashed !... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

I would like to take the opportunity to apologize for the issues that you had while staying with us recently. I assure you that we take these comments very seriously, and if you could contact me with more information about your stay, including the room that you stayed in and the dates, that would be greatly appreciated in order to... More 

Buffalo, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We planned a visit to Univ. of Pitt. We took in a Pirates game and visited South Side of the city. This hotel was the perfect location for these day trips. The hotel was clean and all the staff was friendly. This was our first visit to Pittsburgh and front desk attendant, Florray, was very helpful to us. The pool... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you for your recent stay with us, and for your positive comments about your experience here on TripAdvisor. I have shared this with Florray and the rest of the staff here in order to congratulate them on a job well done. We hope that you will stay with us again the next time your travels brings you back to... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Crowne Plaza was a pleasant experience at the end of a long day of driving. The Staff was pleasant and helpful. The room was bright, clean and up to date. The bathroom had ample space nice fixtures. The hotel was located near several restaurants which, if you've driven much in Pittsburgh, you'll appreciate!

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you Brad for your recent review here on TripAdvisor. I have shared your positive comments with the rest of the staff, and welcome your return trip back to the area the next time you are in town. More 

Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well the cover of the book frequently doesn't match the story inside, and this property underscores that idiom. Check-in was pleasant enough, but took a little long than necessary. The room was acceptable, but seriously dated, and in need of a thorough cleaning. The hotel served its purpose, which was a place to spend the evening, but if I wanted... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you for your recent stay here at the Crowne Plaza Pittsburgh West. I wish to apologize for the quirkyness that you experienced and ensure you there is plenty of places to eat, drink, or shop all within a few minutes from our location inside Foster Plaza Office Park. I have passed along your comments to housekeeping in order to... More 

Minerva, Ohio, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed there when we went to see the Rolling Stones. My second time to stay there and this stay was even better than the first. The renovations turned out great but the people they have working there are so nice and will help you any way they can.

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you Paula for your recent stay and for the positive comments you've shared here on TripAdvisor. We are honored that you enjoyed your time with us during the Rolling Stone's Concert and hope that you will stay with us again the next time your travels brings you back to Pittsburgh! William Theiss Front Office Manager More 

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