We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Pittsburgh West-Green Tree

Hotel website
Hotel deals
401 Holiday Drive, Pittsburgh, PA 15220 (Formerly Clarion Hotel & Conference Center)
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Crowne Plaza Pittsburgh West-Green Tree
View Map
Add Photo Write a Review

76 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    33
    20
    10
    9
    4
See reviews for
23
15
3
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (76)
  • Mar-May only
    (18)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (10)
All months
Youngstown, Ohio, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

Nice updated rooms. Nice lobby bar with happy hour specials. It's close to the city. There was a free Shuttle (driven by the friendly Mr Byrd) that took us anywhere we needed to go. I would definitely stay there again for a Steelers/Pirates game.

Was this review helpful? Yes
Hatfield, Pennsylvania
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We drove 5 hours from Hatfield Pennsylvania to take my son back to college at University of Pittsburgh for his second year of school. After checking him in at his dorm we arrived at Crowne Plaza Hotel of West Green Tree about 3:30 in the afternoon. Florray at the front desk was very helpful with checking us into our room... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you Ted for your recent stay here at the Crowne Plaza Pittsburgh West. We are happy to hear that you were pleasantly surprised with your stay with us, and enjoyed all that we have to offer including our friendly service and excellent dining at Bistro 401. We hope that you will stay with us again as your son goes... More 

Oklahoma City, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Booked due to price concerns over other hotels closer to downtown. The reviews were decent, so I gave it a shot. Property seems a little bit older, but they have kept it up. My room was a double queen and clean. One drawback was no compact fridge in the room to keep my leftovers in. I guess I should have... More 

Was this review helpful? Yes 2
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you Rocky for your recent stay here at the Crowne Plaza Pittsburgh West. We are happy to hear that you took advantage of our great value, & only being 3 miles from Downtown, and less than a mile from many restaurants, bars, and shops. As for mini fridges, we do have some available, so the next time you come... More 

Bourbonnais, Illinois
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

We arrived late on Saturday night. The hotel staff at the front desk were friendly and helpful. Once we checked in and dropped off our bags we needed to get some dinner. Instead of going to another restaurant, we opted to eat at the 401 restaurant in the lobby for convenience. The service there was horrible. They had 3 people... More 

Was this review helpful? Yes
Hedgesville, West Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We came into town for the Friday night Pirates game. It was my families first time in Pittsburgh. The young lady that helped us was Florray and she was GREAT! Got us checked in right away. Anyone we came across that was staff was great as well, the room was clean and the bed and pillows where heavenly.

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
1 review
2 of 5 stars Reviewed 6 days ago NEW

Arrived for a 2 night weekend to attend baseball/football games with my wife and small children. Booked this specific hotel for the outdoor pool, but after checking in and getting the kids ready we go to the courtyard to find the pool closed. No mention of it on the website or at least at check-in. Once we went back to... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you Brent for your recent stay here with us, and would like to apologize for the experience that you had while staying at our hotel. For reasons beyond our control our pool had to be placed Out of Order while it was repaired, which caused it to be unusable for our guests. We are happy to hear that Jennell... More 

Switzerland
Level Contributor
81 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an older but recently updated hotel as mentioned in the other reviews. The facility was what one would expect for an older Crowne Plaza... don't worry. We had _no_ challenges like others have mentioned. The desk staff and the restaurant staff were friendly and helpful. The roads are seemingly always under construction around Pittsburgh and the staff was... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you ExpatPro93 for your recent stay here at the Crowne Plaza Pittsburgh West, and for you positive comments here on TripAdvisor. As you mentioned sometimes there are issues that are beyond our control such as the Interstates under construction, but as soon as you come through our doors, we always strive to give all of our guests a friendly... More 

North Canton, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Our family stayed here after a Pirates game. My son became sick in the middle of the night and we ended up leaving to head home. I left his favorite stuffed animal in the room. The housekeeping staff, especially Sandy, were wonderful! They located it and shipped it to me quickly. The hotel was nicely remodeled, we had stayed there... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you Momma R for taking the time to share with others about your recent stay here at the Crowne Plaza Pittsburgh West. We are thrilled that Sandi was able to perform a rescue mission to retrieve your stuffed animal and have him safely back home. We look forward for your return the next time your travels brings you back... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Pleasant experience, staff was very accommodating. My husband was scheduled for surgery and was only allowed clear liquids night before surgery. Staff was very nice and sent items needed to room to make his stay comfortable. Very thankful for the courtesy and assistance that was given

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you for your recent stay and your positive comments left here on TripAdvisor. We are honored that you though so highly of us, and we are all happy to hear that we were able to take care of you while you were in town. We hope everything went well, and look forward to you visiting us again the next... More 

Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay here often when coming to Pittsburgh for business. I find that the hotel is always clean, the staff very friendly, the rooms are very comfortable and updated. The thing that always sets it apart for me is, the little nuances in the rooms. This hotel provides "Temple Spa" products. So after a long business trip, there are calming... More 

Was this review helpful? Yes
William T, Front Office Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you Lynn for taking the time to share with others about your recent stays for business here at the Crowne Plaza Pittsburgh West. We always strive on providing the best value in the area, and are happy to hear that everything from our 24-hour fitness center, to our restaurant, to the deep sleep kits in the room was everything... More 

Questions? Get answers from hotel staff and past guests. Ask a question

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Dining (12)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (12)
Viewed
Business center/function rooms (1)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Pittsburgh hotels
Show Prices
Show Prices
Show Prices
Coraopolis
Candlewood Suites - Pittsburgh Airport
Comfort Inn
#16 of 60 in Pittsburgh
4.0 of 5 stars 102 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay