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All 53 Pittsburgh hotels

Hampton Inn Pittsburgh/Greentree

2.5 of 5 Hotel   |   555 Trumbull Drive, Pittsburgh, PA 15205
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85%
Ranked #14 of 53 hotels in Pittsburgh
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 8, 2012
Linda A Indianapolis, Indiana
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316 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Pittsburgh/Greentree
See the most recent reviews
Indianapolis, Indiana
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 8, 2012

This Green tree location is nice for visiting Pittsburgh. The check-in gal was exceedingly professional and efficient. The courtesy van driver was also very friendly. He was a genuine good guy, eager to help. The room was small but the furniture made good use of the space. This hotel is right next to highway but it is actually down a... More

Was this review helpful? Yes 2
ademilio, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

Linda A, Thank you for taking the time to review our hotel, we appreciate your feedback. I am glad that you found the van service a valuable asset to your stay. We try to make sure our breakfast has a large selection, so there is something for everyone, but I will pass your comments along to the breakfast staff to... More

Top Contributor
76 reviews 76 reviews
35 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed February 23, 2012

The rating of excellent is based on the hotel type of its peers. Hampton Inn in the Greentree Pittsburgh area is a roadside motel set in a mixed residential and commercial business area. The likely intended use of this facility is a business stay, sports game (Pittsburgh area), college visit or passing through. That being said, the Hampton chain has... More

Was this review helpful? Yes 1
ademilio, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

We3ski, We know that traveling can take its toll, that is why we try our best to offer clean rooms and friendly service to all of our guests. I am so glad that you enjoyed your stay with us. Thank you for taking the time to share your experience, we hope to see you again! More

Antioch, Tennessee, United States
1 review
2 of 5 stars Reviewed February 22, 2012

I am a huge fan of the Hilton chain hotels but not of this location. I spend 40+ weeks a year in hotels and have never been so unimpressed as here. I stayed here for 3 nights around Thanksgiving and will think twice about returning. Check in was ok, but housekeeping was rude and totally inadequate. Day 1 they tried... More

Was this review helpful? Yes
ademilio, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

Donna G, I am very sorry to hear about your experience over Thanksgiving. We pride ourselves in providing excellent customer service and clean, comfortable rooms to all of our guests. I am sorry that is not what you experienced and I can assure you that it is not a common practice at this property. If you would like to further... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2012

We stayed there when our daughter came to Pittsburgh for her back therapy. This hotel is very reasonably prices compared to its competitors. Rooms are perfectly clean, staff very friendly and responsive, and breakfasts very good too. Location is great, easy access to everywhere. Will stay there again soon!

Was this review helpful? Yes 1
ademilio, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

jjd77, Thank you for your review regarding your recent stay with us. We want every guest to enjoy a clean comfortable room at a great value. I am glad this is what you experienced. Thank you for staying with us, we hope to see you again! More

Top Contributor
123 reviews 123 reviews
17 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed February 11, 2012

i've traveled all over the world and stayed at Ritz Carltons and Four Seasons and they could learn alot about service from this Hampton Inn near Allegheny General hospital. This is the best hotel for service that I have ever stayed in in 59 years. Teamwork, compassion, intelligent advice, timeliness, and genuine concern for the needs of the traveler without... More

Was this review helpful? Yes 2
ademilio, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

SCRAPPYJupiter, Thank you so much for taking the time to write this very kind review. I am so glad the we could be here for you during your husbands surgery. We want all of our guests to leave feeling the way you did. I hope if we see you again, it will be for a leisure trip in good health.... More

Tampa, Florida
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 30, 2012

Hotel is just outside Downtown Pitts. Nice and quiet, rooms were very nice and clean. Bathroom were well stocked with everything you needed. Check in was a breeze and the service was wonderful.

Was this review helpful? Yes 2
ademilio, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

Damian C, Thank you for taking the time to share your experience with us. We love having you here and hope to see you again soon! More

Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2012

this was a great hotel to stay at. we went to the Thursday night Steeler game aganist the Browns. The hotel has a shuttle that took us to Station Square then we were able to the Clipper over the Heinz field. That was great for us. then after the game they picked us up. When we got back after the... More

Was this review helpful? Yes 2
ademilio, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

Dana T, Thank you for your positive feedback! I am so glad that you enjoyed your visit to Pittsburgh and we were able to be a part of it! Offering a great value and service to our guests is our ultimate goal. We look forward to seeing you next season. More

Appleton WI
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 23, 2011 via mobile

Stayed two nights. Quick check in and accommodating staff. Had an issue with the toilet and housekeeping fixed right away. No other issue occurred. Standard rooms. The beds were supposed to be queen but seemed on the small side. Really liked the overhead lights above the desk. Could leave them on all night for just enough illumination in case you... More

Was this review helpful? Yes 2
ademilio, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

bexxx98, We are glad that you enjoyed your stay with us! The positive side of being a little tricky to find is that our location is quiet and secluded. You don’t feel like you are only 3 miles from the heart of the city! I am also glad to hear that the issue you had was resolved right away. We... More

Perkiomenville, Pennsylvania
Top Contributor
90 reviews 90 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 20, 2011

make sure you have good directions and a map if this is your first time. The roads are not straightforward in this area and this hotel is not visable from the highway. the room was clean and well appointed and everything seemed in good order. My wife actually used the workout area and said it was very nice and looked... More

Was this review helpful? Yes 2
ademilio, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

veneziavol, Thank you for sharing your experience while staying with us at the Hampton Inn Greentree. We realize we are tucked away, and it can be a challenge to find your way here if you are not familiar with the area. It is always a good idea to have an updated map, and a front desk agent is just a... More

Eldridge, Iowa
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 17, 2011

I came in for 2 nights for a wedding. Like I say above, clean and comfortable. The staff greets you on the way in and out. They have a shuttle that will take you where you want to go within 4-5 miles. The breakfast was pretty good. The coffee was actually excellent. The only complaint would be that the room... More

Was this review helpful? Yes 1
ademilio, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

Hanny K, Thank you for taking the time to share your opinion of your visit with us. We want every guest to have a clean and comfortable room with friendly service. I am glad this is what you experienced during your stay. Thank you for staying with us! More

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Additional Information about Hampton Inn Pittsburgh/Greentree

Also Known As:
Hampton Inn Pittsburgh/Greentree Hotel Pittsburgh
Hampton Inn Pittsburgh/Greentree Hotel
Hampton Inn Pittsburgh Greentree
Hampton Inn Pittsburgh
Pittsburgh Hampton Inn
Address: 555 Trumbull Drive, Pittsburgh, PA 15205
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Pittsburgh
#16 Family Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Pittsburgh/Greentree 2.5*
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