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Hampton Inn Pittsburgh/Greentree

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555 Trumbull Drive, Pittsburgh, PA 15205
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Hampton Inn Pittsburgh/Greentree
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Hampton Inn Pittsburgh/Greentree
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494 reviews from our community

Traveler rating
    260
    154
    57
    15
    8
See reviews for
164
133
31
93
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • All months
    (494)
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    (108)
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There are newer reviews for Hampton Inn Pittsburgh/Greentree
See the most recent reviews
Memphis, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I stayed here with our dogs while in town for a long weekend and it was the best pet friendly hotel we have ever stayed at! Everything was incredibly clean and well taken care of, staff was so nice, and the free breakfast was delicious and different each morning! We also like that the parking is free... More 

Was this review helpful? Yes 2
Leah C, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

I really appreciate your taking the time out to share your feedback with us! We are happy to offer a pet-friendly hotel at no extra charge. We love that our guests are able to bring their pets with them while traveling, and we love to see all the different kinds of dogs come through the lobby! We are thrilled to... More 

Indiana Dunes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When I stay at a Hampton, I expect comfort, convenience, cleanliness and hospitality. I've stayed at this property numerous times over the past decade and the property has always reached the highest level for what it offers. The staff is knowledgeable and friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Leah C, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

Hi there! Thank you for posting your experience with us on TripAdvisor. We are so very lucky to have you as a returning guest! Your kind words on the staff are greatly appreciated. Please let us know if there is anything we can do to make your future stays with us even better. We look forward to seeing you soon!... More 

Westchester County, New York
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were here for the weekend and everything was really pleasant except the bed was sooooo uncomfortable. It had no support what so ever.. It's a shame because everything else was great- the staff, maids, hot breakfast, location not too far from downtown for a really decent rate. However, because of the bed issue I will not return to this... More 

Was this review helpful? Yes 1
Leah C, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

Hi there! Thanks so much for taking the time out to share your experience on TripAdvisor! It is great to know that you enjoyed the breakfast and location of the hotel, but I am sorry to hear that you found the bed to be uncomfortable. I have added my contact information below if you would like to provide me with... More 

Charleston, Illinois
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We decided to stay in this Hampton Inn because of good experience at other Hampton Inn facilities. Nevertheless, this facility does not live up to the par. The front desk staff was not very pleasant for some reason. There is no shampoo and conditioners in the room. There are three bottles of body lotion instead.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Leah C, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

Hello, I really appreciate your taking the time to share your disappointment with your recent stay. I truly apologize that the hotel did not meet your expectations. Please know I have addressed your concerns regarding the front desk staff and the bathroom amenities. We want every guest to leave with a great impression of our hotel and our staff, and... More 

buffalo
Top Contributor
56 reviews 56 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed there on March 6th with my 2 adult children. We got in late and then ran out to WalMart because we had forgotten a few things. When we got back, close to 1:00 AM, we tried the side door with our key card. The swipe didn't work. My daughter pulled the door handle and it opened. No key... More 

Was this review helpful? Yes 1
Millersburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

Pre & Post-Op @ AGH was most comfortable, affordable and easy accessible. Front desk staff, Van driver & breakfast staff were most courteous and helpful. Room/bath/motel - well maintained, clean and generous with amenities. Quiet and comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Leah C, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

Thank you for taking the time to post your review on TripAdvisor! We are so glad to have provided you with the shuttle service to the hospital. I will be sure to share your kind words with the front desk, van drivers, and breakfast staff. From all of us, we wish you a speedy recovery! Thank you again for sharing... More 

Uniontown, Pennsylvania
Top Contributor
102 reviews 102 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 7, 2015

I decided to stay here because of the wonderful 6 inches of snow. After securing a deal on the app Hotel Tonight-- $77 compared to the $115 the Hilton Website charged. I arrived (after hitting the pothole that was under the snow) and walked in. They were having a reception and I received a free alcoholic beverage, that is a... More 

Was this review helpful? Yes
Leah C, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

Thanks so much for taking the time out to share your experience with us! Your detailed and informative review is much appreciated. The potholes have been filled since your stay with us. We wanted to wait for a break in the constant snow and freezing temperatures to ensure the asphalt would stick. I'm glad you enjoyed our complimentary happy hour... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

Stayed here on our way north. A bit of trouble finding the hotel because of road construction detours but found the facility to be very good. The staff are very friendly and helpful especially with restaurant recommendations. The room was very comfortable and clean. The breakfast and breakfast facility was very good. We would definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Leah C, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

Thank you for sharing your experience with us on TripAdvisor! We are so glad you found our hotel despite some of the construction that has been going on. Your comments regarding the staff, rooms, and breakfast are greatly appreciated and invaluable to us. We look forward to the chance to accommodate you again in the future. Have a great day!... More 

Nashville
2 reviews
4 of 5 stars Reviewed February 26, 2015

To sleep well I need quiet or a steady white noise. The fan of the HVAC in this hotel turns on and off all night, disrupting my sleep. The temp was fine, but there was no way to fix the fan in the on position.

Review collected in partnership with Hampton

Was this review helpful? Yes
Leah C, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

Thank you for taking the time to share your feedback with us! I am sorry that the comfort of your stay was not as expected. Please know we take all of our guest's concerns to heart and continually work to improve our guest's experiences. If you wish to discuss your stay in further detail, I have added my contact information... More 

JOHNSTOWN, PA
Top Contributor
79 reviews 79 reviews
43 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed February 25, 2015

This was our second stay at this Hampton Inn and it did not disappoint. We didn't spend much time at the hotel but did enjoy our one night there. Bed was comfy. Our room wasn't ready when we checked in so they gave us the room next door. Very nice of them. I wish they had mouthwash in the bathroom... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Leah C, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review

Hi Hoski, Thank you for taking the time out to share your experience with us! We are so grateful that you have stayed with us in the past, and decided to return for a second time. We strive to make each stay comfortable and enjoyable for all of our guests. Please let me know if there is anything we can... More 

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