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All 54 Pittsburgh hotels

Holiday Inn Express Hotel & Suites Pittsburgh West

2.5 of 5 Hotel   |   875 Greentree Road, Pittsburgh, PA 15220 (Formerly BEST WESTERN Parkway Center Inn)
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Ranked #31 of 54 hotels in Pittsburgh
A recent review
4 of 5 stars reviewed yesterday
Paul Z Tyrone, Pennsylvania
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37 people have reviewed this hotel

Traveler rating
    13
    13
    7
    2
    2
See reviews for
11
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9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Tyrone, Pennsylvania
Top Contributor
98 reviews 98 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Me and a friend stayed here in March for two nights. The employees were very helpful. I did not like our first room and The front desk moved us to a room with a partial view of downtown. I asked for extra pillows and they brought two up in a few minutes. The breakfast buffet in the morning was very... More

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Philadelphia
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Situated outside and a little west of Pittsburgh, the hotel is easily accessible from the city and airport and the rooms are clean and comfortable. Parking is a breeze, the wifi works consistently, the breakfast is good, and the desk and dining staff are courteous and efficient. Housekeeping was a wee bit sloppy but I still expect to stay here... More

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Naperville, Illinois, United States
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel a few years back and ended up here again when our reservation for the downtown Pittsburgh location "didn't work out". The staff at the Greentree were helpful and got us in for the night. We had a nice king suite and it was really quiet and comfortable. They offered a shuttle to downtown, less than... More

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Shippensburg, Pennsylvania
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

At 4:30am I woke up suddenly from people running very loudly outside of my room door. My bed shook as they ran by,it was that bad.I never fully got back to sleep after that.In the morning my wife and I went down for breakfast only to find no seating available so we just left. The room was spacious and comfortable... More

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Senior Contributor
41 reviews 41 reviews
28 hotel reviews
304 helpful votes 304 helpful votes
1 of 5 stars Reviewed 1 week ago

I am currently staying at this property, booked by my workplace, so I had no choice in selecting this hotel. This hotel is not up to IC standards, and I wonder if that is because they retained some of the management/staff from when this property used to be a Best Western. While the rooms appear to be recently redone, perhaps... More

Was this review helpful? Yes 2
Toronto
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I was a fan of Holiday Inn because of the value and family friendly amenities they provided. However, my stay at the Holiday Inn in Greentree Pittsburgh was disappointing. We arrived late with 2 young kids after a long drive only to get a room with vomit splattered on the walls and curtains. What I was particularly upset about was... More

Was this review helpful? Yes 4
Atlanta, Georgia
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The HIE Pittsburgh West is in a great location. Located halfway between the airport and downtown, its great for business commuters in town. It's far enough off the interstate to be quiet while still being accessible to the exit/onramps. The hotel is also within walking distance (a bit long, and only on a nice day) to an Olive Garden and... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Dear Atlmaverick, Thank you so much for your review of our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. It encourages our team members to work even harder and consistently delight our... More

Bethlehem, Pennsylvania
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I would have gave a 2 star review but some of the issues were weather related. Arrived Sunday to only one elevator working and guest waiting to use a elevator that looked like it had not seen a vacuum cleaner since the carpet was put in. Thermostats in room do not work you either get extreme cold or furnace hot.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Dear robccx, Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the breakfast selections we offer and the friendliness of our staff. We're sorry for the experience you had in your room and our Elevator and carpets fell below your expectations. We want to assure you that our hotel is very... More

Huntingtown, MD
Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very nice! All the furnishings have been updated recently, so everything looks great. The staff was very helpful with anything we needed. The room was large. Breakfast had a nice spread. On Saturday, there was a bit of a line because everyone wanted to eat at about the same time, but that really can't be helped. The... More

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Spring, Texas
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 23, 2014

We were just passing through for the evening and found this to be a nice place. Took the free shuttle to station square where there are several places to eat. We ate at the Hard Rock and walked 5 minutes to the Gateway Clipper. Called for shuttle and they were there quickly. The hotel room itself was very spacious and... More

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Additional Information about Holiday Inn Express Hotel & Suites Pittsburgh West

Address: 875 Greentree Road, Pittsburgh, PA 15220 (Formerly BEST WESTERN Parkway Center Inn)
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Pittsburgh West 2.5*
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Also Known As:
Best Western Parkway Hotel Pittsburgh
Best Western Pittsburgh
Pittsburgh Best Western

27 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Eight-story Motor Hotel located in Greentree area, a short walk from shopping center. ... more   less 
Number of rooms
138

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Pittsburgh West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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