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Holiday Inn Express Hotel & Suites Pittsburgh West

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875 Greentree Road, Pittsburgh, PA 15220 (Formerly BEST WESTERN Parkway Center Inn)
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Holiday Inn Express Hotel & Suites Pittsburgh West
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Holiday Inn Express Hotel & Suites Pittsburgh West
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61 reviews from our community

Traveler rating
    26
    20
    11
    2
    2
See reviews for
17
17
2
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Philadelphia, Pennsylvania
Top Contributor
88 reviews 88 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have the impression that for lower or medium cost hotels, management really makes the difference, pushing the team for better organization and cleanliness. This is the case here - the staff is great, checkin and checkout are fast, the room is comfortable and super clean. As a plus, parking is free and there is complimentary breakfast (fresh fruit, yogurt,... More 

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Johnstown, Pennsylvania
Contributor
19 reviews 19 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We travel to Pittsburgh and meet two couples annually. We reserved this hotel not realizing we had stayed in the same location 15 years ago. At that time we were not well satisfied with our visit. What an improvement. Location is great, quick easy access to Rte. 376. The entire place has been renovated and upgraded. Rooms were very quiet,... More 

Was this review helpful? Yes 2
Chad C, Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Thank you so much for taking the time to leave us a wonderful review. We are very proud of our renovations. We strive to ensure the highest quality of customer service and friendly staff. We look forward to seeing you again soon. More 

Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was waiting for an appointment at the office next door. I was able to enjoy their warm and inviting lobby and work on emails while I waited. After discovering that the company I was going to meet had moved their offices, I ran back to the Holiday Inn Express in a frazzled rush wondering if they could help me... More 

Was this review helpful? Yes
Chad C, Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Thank you so much for the great review. We strive to ensure excellent customer service and am so glad to hear of your experience with Eva. Come by and stay with us sometime. More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for three nights and loved it! All of the employees we came in contact with were very friendly! Always was greeted with a smile and asked how things were going. Got several suggestions on things to do and places to eat and all turned out great! The Free breakfast was pretty good and much better than most. Had... More 

Was this review helpful? Yes
Chad C, Front Office Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Thank you for taking the time to give us such a great review. I am glad you enjoyed your stay and got the chance to use the amenities such as our free shuttle. It is nice to enjoy a walk through the park located across the street on your free time. I hope to see you again soon in the... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here a week while working in the area. This HI Express lives up the Express image, very nice, recently remodeled, and a very good value for the Pittsburgh area! Oh yes, I love that automatic pan cake machine that makes for a great breakfast.

Was this review helpful? Yes
Chad C, Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Thank you so much for taking the time to leave us such a nice review. We are very proud of our renovations and look forward to seeing you again soon. More 

Ohio
1 review
4 of 5 stars Reviewed 4 weeks ago

Overall we had a good experience. Room was as expected, definitely love having a fridge and microwave. Fitness area better than most. Breakfast was pretty good for free. My only complaint was that the pool area was pretty gross.

Was this review helpful? Yes
Chad C, Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Thank you for giving us your feedback. We are glad you enjoyed breakfast we apologize the pool area was not as clean so well I will notify the housekeeping manager so we can work on the issue. We hope to see you again in the near future More 

Alexandria, Virginia
Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a great stay here for two nights. The room was clean with no problems at all. We got a room right by the stairs, and we didn't hear a lot of noise. It seemed to be a very quiet hotel. There is a Giant Eagle grocery store around the corner that you can walk to which is very useful.... More 

Was this review helpful? Yes
Chad C, Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Thank you for the great review. We look forward to seeing you again soon. More 

maryland
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The perfect place for our family. The facilities were clean, the bed and pillows just right. Nice pool and fitness facility. What made this a 5 star stay was the staff. We had a car, but Greg said the hotel provided shuttle service to downtown, Mt. Washington, etc. on the hour. I was a little hesitant to use the shuttle... More 

Was this review helpful? Yes 1
Chad C, Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Thank you so much for taking the time to leave us such a great review. We hope to see you again soon. More 

London, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 19, 2015

This was my first time to Pitt to see the Penguins play and if I come back , this is the place to stay . From the outside ,it's not fancy but trust me on this hotel , if it wasn't for them, our trip wouldn't have been as good as it was. Our shuttle drivers Greg Gabe and Paul... More 

Was this review helpful? Yes 2
Chad C, Front Office Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Wow thank you so much for taking the time to leave us such an awesome review. I am always glad to hear of such a great experience and can wait till yall can make it back to see Crosby play again. . More 

Mechanicsburg, Pennsylvania
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 5, 2015

The weekend stay was very nice. The staff was very professional and welcomed us. We had a problem with hot water in our shower and the problem was addressed in a timely matter. Our breakfasts were great and the staff worked very hard to keep the foods available and warm.

Was this review helpful? Yes 2
Chad C, Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Thank you so much for taking the time to leave us such a great review. We look forward to seeing you again soon. More 

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