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Quality Inn University Center

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3401 Boulevard of the Allies, Pittsburgh, PA 15213
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Quality Inn University Center
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241 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
1 review
1 of 5 stars Reviewed 2 days ago NEW

Had a really unfortunate experience here. As soon as we entered the room the smell began to make me sick - we didn't stay there for more than 15 minutes. We immediately informed the front desk of the problem and asked if it was a problem if we moved to another hotel. We were told that should be fine, and... More 

Was this review helpful? Yes
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for your review. I apologize for this bad experience, but no issues were found by our staff with the room in which you were assigned. The room has been occupied several times since you left and no problems were reported by anyone. Unfortunately, a refund could not be given because your reservation was made online and was non-refundable... More 

Little Valley, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here while visiting a college for my son Decent place to stay. Does need some updating as others have mentioned but for the price is well worth it. Enjoyed the balcony and free wifi. Convenient to downtown Pittsburgh. Panels bread accessible through the elevator. Kinda loud at night with a hospital right next door. Could hear ambulances coming and... More 

Was this review helpful? Yes 1
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for your comments. I am glad you chose to stay with us during your college visit. Best of luck in your search! The hotel is conveniently located near many local colleges and not far from Downtown Pittsburgh. I hope you will stay with us again soon. Sincerely, Ben Greiner Assistant General Manager More 

1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed there recently for a visit to check out Pitt for our daughter. I selected this hotel based on the helpfulness of the staff when I called to check on rates. The lady I spoke to was very helpful, answered all my questions, and even offered alternative places nearby to check as the type of room I was requesting... More 

Was this review helpful? Yes
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for the review. I am happy that you enjoyed your stay with us. Our local shuttle can provide transportation to many area attractions, including the University of Pittsburgh. I wish you the best in your college search. If you're returning to town, give us a call. See you again soon! Sincerely, Ben Greiner Assistant General Manager More 

Buffalo, NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 23, 2015

I would like to give this place a higher rating since the staff was so very helpful and friendly, however the rooms are in need of updating. I would recommend staying at this hotel since its location is so convenient to downtown Pittsburgh. There is a Panera Bread downstairs which can be directly accessed through the hotel elevator. It is... More 

Was this review helpful? Yes 1
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for your review. I am glad you enjoyed your stay with us. Our team works very hard to ensure all guests are satisfied 100%. We are in the middle of several improvement projects including guest room painting and wall repairs. We hope you will come stay with us again! Sincerely, Ben Greiner Assistant General Manager More 

Tularosa, New Mexico
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed June 15, 2015

Holes in the wall, exposed wires by the light in the bathroom, tissue cover all askew...some sort of fluid on the bathroom door...don't even want to guess what it is. Paint job is horrible, room is small. "Desk" chair is all of the way down so I feel like I'm sitting in a kiddy chair while I'm trying to write... More 

Was this review helpful? Yes 2
Amber Y, Front Desk Superivsor at Quality Inn University Center, responded to this review

Thank you for staying with us and writing a review. I sincerely apologize for failing to surpass your expectations. About 15 minutes after every check-in, we call rooms to ensure our guests are satisfied. At that time, you said things were good and did not mention any problems. If you ever find an issue, please notify the front desk immediately... More 

Toronto, Canada
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed June 11, 2015

This hotel has free parking, modest but clean rooms. About one hour walk to downtown, 4 km. Very friendly and accomodating staff. And, Panera is in the building, so what more could you ask for staying in very affordable hotel.

Was this review helpful? Yes 1
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for the review. I am glad you enjoyed your stay. Our team works very hard to provide excellent service and clean rooms to all guests. Many of our guests love the attached Panera Bread Cafe. We hope to see you again soon! Sincerely, Ben Greiner Assistant General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 30, 2015

We arrived late & wore out. The woman at the front desk was very nice & helpful considering we forgot shampoo conditioner etc. She made us up a care package & to the room we went. We got to the room & it was clean plus had a private balcony which was a plus. The furniture is a little dated... More 

Was this review helpful? Yes 1
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for your review. I am glad our friendly desk staff was able to take sure great care of you. We always have extra toiletries on hand in case you forgot anything at home. We are making many improvements to our rooms this summer (in addition to the improvements we have made in the past). We hope to see... More 

Indiana, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 27, 2015

My daughter was in the hospital for 10 days. The hotel is less than 2 blocks from McGee Womens hospital. A perfect place to stay. Convienient & affordable ! Clean, a staff that was friendly.& very helpful. No hotel restaurant but a Panera Bread on the ground floor that worked for many meals.

Was this review helpful? Yes 1
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for staying with us. I hope everything worked out well at Magee Hospital. If you need to come back to the area, please stay with us again. We're one block away form the main entrance. Our friendly team would be happy to have you as our guest again. Sincerely, Ben Greiner Assistant General Manager More 

Altoona,Pa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

the room may be slightly old school, but it was clean and surprisingly quiet, especially considering the location. The bed and pillows were extremely comfortable which was the most important thing to me.

Was this review helpful? Yes 1
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for staying with us. I am glad you enjoyed your stay and found the room to be clean and comfortable. We have completed many room upgrade projects and have more scheduled for the future. Come back and see us again! Sincerely, Ben Greiner Assistant General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 25, 2015 via mobile

Both nights we stayed here, our sleep was interrupted by really loud guests. Hotel mgt promptly sent up security, but it's an uphill battle. Walls are super thin. (We called security after shouting/cursing, but you can hear people's regular conversations too, several rooms away.) The lower price just isn't worth it. Why pay for a room when you can't sleep?

Was this review helpful? Yes 1
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for your review. I am sorry that you experienced noisy neighbors during your stay. It's upsetting that your whole experience was skewed by less-than-courteous people. Our records do indicate that our security guard was able to initially quell the noise issue. I apologize if our efforts were lacking and that the problem persisted. If you're returning to town,... More 

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