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Quality Inn University Center

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3401 Boulevard of the Allies, Pittsburgh, PA 15213
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Quality Inn University Center
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238 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Buffalo, NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I would like to give this place a higher rating since the staff was so very helpful and friendly, however the rooms are in need of updating. I would recommend staying at this hotel since its location is so convenient to downtown Pittsburgh. There is a Panera Bread downstairs which can be directly accessed through the hotel elevator. It is... More 

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Tularosa, New Mexico
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Holes in the wall, exposed wires by the light in the bathroom, tissue cover all askew...some sort of fluid on the bathroom door...don't even want to guess what it is. Paint job is horrible, room is small. "Desk" chair is all of the way down so I feel like I'm sitting in a kiddy chair while I'm trying to write... More 

Was this review helpful? Yes
Amber Y, Front Desk Superivsor at Quality Inn University Center, responded to this review

Thank you for staying with us and writing a review. I sincerely apologize for failing to surpass your expectations. About 15 minutes after every check-in, we call rooms to ensure our guests are satisfied. At that time, you said things were good and did not mention any problems. If you ever find an issue, please notify the front desk immediately... More 

Toronto, Canada
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has free parking, modest but clean rooms. About one hour walk to downtown, 4 km. Very friendly and accomodating staff. And, Panera is in the building, so what more could you ask for staying in very affordable hotel.

Was this review helpful? Yes 1
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for the review. I am glad you enjoyed your stay. Our team works very hard to provide excellent service and clean rooms to all guests. Many of our guests love the attached Panera Bread Cafe. We hope to see you again soon! Sincerely, Ben Greiner Assistant General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived late & wore out. The woman at the front desk was very nice & helpful considering we forgot shampoo conditioner etc. She made us up a care package & to the room we went. We got to the room & it was clean plus had a private balcony which was a plus. The furniture is a little dated... More 

Was this review helpful? Yes 1
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for your review. I am glad our friendly desk staff was able to take sure great care of you. We always have extra toiletries on hand in case you forgot anything at home. We are making many improvements to our rooms this summer (in addition to the improvements we have made in the past). We hope to see... More 

Indiana, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 27, 2015

My daughter was in the hospital for 10 days. The hotel is less than 2 blocks from McGee Womens hospital. A perfect place to stay. Convienient & affordable ! Clean, a staff that was friendly.& very helpful. No hotel restaurant but a Panera Bread on the ground floor that worked for many meals.

Was this review helpful? Yes 1
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for staying with us. I hope everything worked out well at Magee Hospital. If you need to come back to the area, please stay with us again. We're one block away form the main entrance. Our friendly team would be happy to have you as our guest again. Sincerely, Ben Greiner Assistant General Manager More 

Altoona,Pa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

the room may be slightly old school, but it was clean and surprisingly quiet, especially considering the location. The bed and pillows were extremely comfortable which was the most important thing to me.

Was this review helpful? Yes 1
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for staying with us. I am glad you enjoyed your stay and found the room to be clean and comfortable. We have completed many room upgrade projects and have more scheduled for the future. Come back and see us again! Sincerely, Ben Greiner Assistant General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 25, 2015 via mobile

Both nights we stayed here, our sleep was interrupted by really loud guests. Hotel mgt promptly sent up security, but it's an uphill battle. Walls are super thin. (We called security after shouting/cursing, but you can hear people's regular conversations too, several rooms away.) The lower price just isn't worth it. Why pay for a room when you can't sleep?

Was this review helpful? Yes 1
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for your review. I am sorry that you experienced noisy neighbors during your stay. It's upsetting that your whole experience was skewed by less-than-courteous people. Our records do indicate that our security guard was able to initially quell the noise issue. I apologize if our efforts were lacking and that the problem persisted. If you're returning to town,... More 

Reading, Pennsylvania
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 24, 2015

This hotel was one of the cheapest in the area. It has a great location and was good for the price. The hotel and room itself were very clean. Our only "complaint" is that the bathroom (paint) looked a bit run-down, although also clean.

Was this review helpful? Yes
Ben G, Manager at Quality Inn University Center, responded to this review

Thanks for your comments. Our team works very hard to maintain clean and comfortable rooms. We're proud to be located in a central location near many area attractions. Our rates are generally the best in the area. I wanted to let you know that we are painting all guest rooms and bathrooms very soon; within the next few weeks, actually.... More 

Bluefield, West Virginia
1 review
5 of 5 stars Reviewed May 20, 2015

Have stayed here 5 times in the last few months...clean rooms, comfortable beds and friendly staff and easy to get to in a unfamiliar city. Courtesy van is great service as we were visiting hospital several times a day. The biggest extra is Emily the van driver. She is full of information about Pittsburgh and its history.

Was this review helpful? Yes
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for being a loyal guest. We love it when guests come back. Thank you for the kind words about Emily. She truly is a great person to have on our team. See you again next time! Sincerely, Ben Greiner Assistant General Manager More 

San Carlos, California
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 18, 2015

We booked 2 nights due to the proximity to Carnegie Mellon and the reasonable price using a travel search engine. While it was an older property, it was clean and the front desk staff were very helpful. They told us that they give discounts if you have a child at CMU. I wouldn't be surprised if they have similar discounts... More 

Was this review helpful? Yes 1
Ben G, Manager at Quality Inn University Center, responded to this review

Thank you for your review. I am glad you enjoyed your stay. We are only about one mile from Carnegie Mellon University. The University of Pittsburgh and the UPMC Hospitals are even closer. We do generally have discounts available for guests visiting such locations. If you call us directly at 412-683-6100, we can gladly help you with your rate. See... More 

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