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Hampton Inn & Suites Pittsburgh - Downtown

2.5 of 5 1247 Smallman Street, Pittsburgh, PA 15222
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Certificate of Excellence 2014
Hampton Inn & Suites Pittsburgh - Downtown
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Hampton Inn & Suites Pittsburgh - Downtown
Hampton Inn & Suites Pittsburgh - Downtown
Hampton Inn & Suites Pittsburgh - Downtown
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638 reviews from our community

Traveler rating
    370
    220
    36
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    3
See reviews for
195
194
41
128
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland, New Zealand
1 review
5 of 5 stars Reviewed 2 days ago NEW

The beds are really comfortable across the Hilton group and this is no exception. The rooms are clean and well appointed. Free parking and free wireless and free breakfast in a great location. Staff were friendly and helpful

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Cleveland, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very helpful staff, clean room and great breakfast! Hotel is close to the highway and is within walking distance to many shops and restaurants. It was a great place to stay for meetings and has a good sized meeting area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Jeffrey Z, Thank you for taking the time to review our hotel on TripAdvisor! We are very happy to hear that you enjoyed your stay with us, including our friendly, service oriented staff, clean and comfortable rooms, and our great hot, Hampton breakfast! Thank you again for your review, and we look forward to seeing you on future trips... More 

WASHINGTON
Contributor
17 reviews 17 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for two nights and liked this hotel. The staff were helpful and explained the parking when I checked in, and it was conveniently located right behind the hotel. I took the last space one night but there is an adjacent overflow lot right there. The bed and pillows were comfortable, and the heat kept the room at just... More 

Was this review helpful? Yes 1
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear LEONARD O, Thank you for your review of our hotel on TripAdvisor! We are very happy to hear that you enjoyed your stay with us. Thank you for your kind words of our staff, location, and clean, comfortable rooms. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh! Best Regards,... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Your two desk clerks made me feel very welcome the second I tiredly entered your hotel. I received a smile, a heartfelt greeting and complimentary snacks, followed by helpful information about Hampton Inn's guest services. I was then informed the time of the free complimentary breakfast your inn happily offers. After checking out of my very restful room, I couldn't... More 

Was this review helpful? Yes 1
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Ernest M, Thank you for your review of our hotel on TripAdvisor! We are very happy to hear that you enjoyed your stay with us, due to the hospitality of Taylor and Alaina! They are both wonderful assets to our team, and I will personally make sure that they are recognized for their efforts in providing superior service. Thank... More 

Lehigh Valley, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel was convenient to the Convention Center and Strip District. Walking distance to several good restaurants and right across the street from the Heinz History Center. Rooms were clean and comfortable. Free parking directly behind the hotel was a plus. There was a little street and hallway noise that disrupted my sleep, but overall not too much.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Lori L, Thank you for taking the time to review our hotel on TripAdvisor! We are very happy to her that you enjoyed both our clean, comfortable rooms, as well as our location. Our complimentary guest parking is a great perk as well, as we are the only downtown hotel to offer it! Thank you again for your review,... More 

DeGraff, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel had large rooms and the staff were very friendly and helpful. The location is only a block away from Pittsburgh, PA "The Strip" so it was an easy walk to restaurants and shopping. I would stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Cecil R, Thank you for taking the time to review our hotel on TripAdvisor! We love reading all of the feedback of our property. We are very happy to hear that you enjoyed your stay with us, including our clean, spacious rooms, friendly staff, and amazing location in Downtown Pittsburgh. Thank you again for your review, and we look... More 

Las Vegas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Brand new hotel in ideal location if you like to walk. The Strip District is a short 10 minute walk - location of great restaurants and shopping. Downtown is a 10 minute walk in the opposite direction. Very helpful staff, large rooms, fresh baked cookies upon arrival. Good deal since parking is free! But who needs a car? You can... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Ann Z, Thank you for your review of our hotel on TripAdvisor! Thank you for your kind words of our amazing location, friendly staff, and clean, comfortable rooms! We hope to see you the next time that you are in the Pittsburgh area! Best Regards, Rachel More 

philadelphia, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We did not recieve our requested wake up call and the back up alarm clock in the hotel room did not go off. IF you need a wake up call, triple check to make sure they do. It really messed up our day and appointments and caused a highly stressful morning!!!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Catherine G, Thank you for taking the time to review our hotel on TripAdvisor! I am extremely sorry that your wake up call never came through, due to the upgrade of our phone system, and that the alarm clock seems to have not gone off. This is not at all indicative of the level of service that we are... More 

Mount Riverview, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed here two weeks ago as a solo traveler. The hotel location worried me at first ( motorway nearby) but I was pleasantly surprised at how quiet the room was. The desk staff were always friendly and helpful, and the breakfast was delicious. I was a bit surprised at the bedding; I had a king bed and the top... More 

Was this review helpful? Yes 1
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Jeanette M, Thank you for your review of our hotel on TripAdvisor! We are happy to hear that you enjoyed our friendly staff, complimentary breakfast, and the quietness of your guestroom. I apologize that there was a hold placed on your debit card for room and tax as well as for incidentals. Thank you for making us aware of... More 

Boise, Idaho
Top Contributor
65 reviews 65 reviews
54 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was on a business trip when I stayed here, and thought the location near downtown and the sports stadiums would be good if I was traveling here to catch a game. Service was great and the normal Hampton Inn breakfast was up to the usual standard. The room was a good size and comfortable.

Was this review helpful? Yes 1
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Holks, Thank you for your review of our hotel on TripAdvisor! We are very pleased that you enjoyed your stay with us, including our friendly, service oriented staff, clean and comfortable rooms, and our amazing hot Hampton breakfast! We look forward to seeing you on future trips to Pittsburgh! Best Regards, Rachel More 

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Additional Information about Hampton Inn & Suites Pittsburgh - Downtown

Address: 1247 Smallman Street, Pittsburgh, PA 15222
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Pittsburgh - Downtown 2.5*
Number of rooms: 143
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Also Known As:
Hampton Inn And Suites Pittsburgh - Downtown
Hampton Inn & Suites Pittsburgh - Downtown Hotel Pittsburgh
Hampton Inn Hotel Pittsburgh
Hampton Inn Pittsburgh
Pittsburgh Hampton Inn
Hotel Style:
#2 Family Hotel in Pittsburgh
#3 Business Hotel in Pittsburgh
#3 Romantic Hotel in Pittsburgh

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