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Hampton Inn & Suites Pittsburgh - Downtown

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1247 Smallman Street, Pittsburgh, PA 15222
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Hampton Inn & Suites Pittsburgh - Downtown
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Hampton Inn & Suites Pittsburgh - Downtown
Hampton Inn & Suites Pittsburgh - Downtown
Hampton Inn & Suites Pittsburgh - Downtown
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734 reviews from our community

Traveler rating
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154
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Angelo, Texas, United States
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great job Shawna Robertson!! Somebody give this Gal a raise! She was so very helpful when my buddy mis-placed his laptop. We found it, but not until after reviewing hours of video footage of us in the hotel, trying to determine WHERE he put it. Shawna was very helpful and spent time with us trying to do anything she could... More 

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Jon W, Wow! Thank you for your amazing review of our property on TripAdvisor! Shawna, our Front Office Manager is a wonderful asset to our team, and we are more than pleased to hear that she was able to assist. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh! Best... More 

Philadelphia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Room was huge and clean.Staff was very friendly helpful.I will definitely recommend this hotel to my friends.Breakfast had a wide variety but was simple. Parking was great had it's own lot.Price was not out of hand,very reasonable.

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear benetp, Thank you for your review of our hotel on TripAdvisor! We are so happy you enjoyed your stay with us. Thank you for your kind words of our wonderful complimentary breakfast, friendly staff, and clean and comfortable guest rooms. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh! Best... More 

Texas
Top Contributor
153 reviews 153 reviews
46 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very comfortable. The staff was very accommodating and helped arrange cabs and dinner plans. Located in the heart of downtown there is plenty to do within walking distance and just a short drive to most other attractions. Comfortable beds and nicely appointed rooms.

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear badman525, Thank you for your review of our hotel on TripAdvisor! We are so happy to hear that you enjoyed your stay with us. We appreciate your kind words of our staff and location, as well as our comfortable bedding. Thank you again for your review, and we look forward to hosting you on future trips to Pittsburgh! Best... More 

Laurel Springs, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

This was a great suite. The staff provided xcellent service. By far, it was the best complimentary breakfast anywhere. The location is good, but you needed a car to get around due to the many looping highways that go through and around Pittsburgh. When we stayed (Easter week) there were no tour buses, jitneys, etc. to take you around to... More 

Review collected in partnership with Hampton

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Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Nancy H, Thank you for your review of our hotel on TripAdvisor! We are so pleased to hear that you enjoyed your stay with us. We appreciate your kind words of our friendly team members, amazing location and our wonderful complimentary breakfast! Thank you again for your review, and we look forward to seeing you on future trips to... More 

New Jersey
Top Contributor
71 reviews 71 reviews
20 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hampton Inn chain has consistently come through for my family as a comfortable family hotel that doesn't break the bank. This particular one was no different. My family consisting of my wife and child (age 3) stayed here for two nights (Fri and Sat night). I checked in online the day before. I was able to choose a specific... More 

Was this review helpful? Yes 1
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear travelbman, Thank you for your review of our property on TripAdvisor. We are happy to hear that you enjoyed your overall stay with us. The Hilton Digital E-Check In is an amazing program that we're thrilled to offer at our property - designed with the guest in mind to speed up the check in process. I will be sure... More 

Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about this Hampton was first rate. From check in to check out. Upon arrival, front desk greeted me with a warm welcome and a nice letter from the management valuing my business as a diamond member. Room was large, spacious and clean. I never heard noise from any of my neighbors. Breakfast was typical hampton, above average. Only two... More 

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear theyanman, Thank you for your review of our hotel on TripAdvisor! First and foremost, we would like to thank you for being a Diamond member, as we appreciate your loyalty to both the Hampton and Hilton brand. We appreciate your kind words of our property, as well as our various guest amenities and our friendly, service oriented team members.... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay here every year when we take our son to see a specialist at Children's Hospital of Pittsburgh. We are amazed at the friendly atmosphere, the breakfasts. cleanliness of the rooms, the awesome location, and the fact we are downtown and don't have to pay for parking. There are countless restaurants within walking distance. Our annual trip to Pitt... More 

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Kris J, Thank you for your review of our hotel on TripAdvisor! We are so happy to have become your "home away from home" on your annual trips to Pittsburgh for your trips for your son's appointments at the nearby UPMC Children's Hospital. We appreciate your kind words of our property and our team members. Thank you again for... More 

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel whenever I am in Pittsburgh. Great location, good hotel, "normal" Hampton Inn amenities. HOWEVER, the reason I keep coming back is the staff. They are AWESOME. They always go above and beyond whenever needed. I don't come to Pittsburgh THAT often, but I am always greeted warmly and asked about a personal interest that we... More 

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear RunnerWhoTravels, Thank you for your review of our hotel on TripAdvisor! We are so pleased to hear that you enjoyed your stay with us. We pride ourselves on our team members, and the service that we offer, and we love hearing that you were able to experience our Hamptonality! Thank you again for your review, and we look forward... More 

New York City
Top Contributor
71 reviews 71 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel. Our room was a large open room with two queen beds. Free cookies from 5-7pm. Generic, pleasant hotel in Pittsburgh. One negative was that the breakfast room did not have enough tables or chairs. That somewhat defeats the offer of a free breakfast.

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear GlobalVilla9er, Thank you for your review of our hotel on TripAdvisor. We appreciate your kind words of our property. We apologize about your experience with breakfast - we do typically offer our meeting rooms (located directly across from the seating area) as additional seating options when available, and I will speak with my team to ensure that we are... More 

Minneapolis, Minnesota, United States
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located downtown we could walk to strip, shopping and museums. Heinz museum right across street. River walk was only block away. Spacious clean rooms, larger than most 2-queen rooms. Free parking on site with overnight security. Large comfortable lobby and lounge area. Staff was excellent. Breakfast was outstanding and the young man in charge of brreakfast food service was great.... More 

Was this review helpful? Yes 1
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Don S, Thank you for your review of our hotel on TripAdvisor! We are so pleased to hear that you enjoyed your stay with us. We appreciate your kind words, as well as your recognition of Eric, one of our breakfast attendants. He is certainly an asset to our team, and I will personally make sure that he is... More 

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