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All 54 Pittsburgh hotels

Hampton Inn & Suites Pittsburgh - Downtown

2.5 of 5 Hotel   |   1247 Smallman Street, Pittsburgh, PA 15222
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93%
Ranked #5 of 54 hotels in Pittsburgh
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
singlemom2013 Blue Bell, Pennsylvania
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560 people have reviewed this hotel

Traveler rating
    316
    200
    33
    8
    3
See reviews for
174
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108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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English first
Blue Bell, Pennsylvania
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had never been to Pittsburg but wanted to attend a Scout activity at the Heinz Museum. We chose this hotel because it was across the street from the museum. This hotel was wonderful. Front Desk gave us maps and told us things to see. The parking was free which was a real savings opportunity. The hot breakfast was excellent.... More

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear singlemom2013, Thank you for taking the time to review our hotel on TripAdvisor! We are thrilled to hear that you were pleased with our amazing, service oriented staff, our complimentary hot breakfast, and awesome location in the center of everything! Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh. Best... More

Granville, Ohio
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel with clean rooms and friendly clerks. The breakfast scene was chaotic with the one employee being overwhelmed. It was the one negative for this property. For the price of the rooms they can afford to hire some additional breakfast staff.

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear 42wanderer, Thank you for your review of our hotel on TripAdvisor! We are very pleased to hear that you enjoyed our hotel and friendly staff. We will certainly look into our breakfast staffing levels to make sure that all of our guests are taken care of. Thanks again for your review, and we look forward to seeing you on... More

Essexville, Michigan, United States
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Let me start my review by thanking Rachel for taking very good care of me and the group I brought along. We had 4 couples in Pittsburgh to watch our a Detroit Tigers play the Pirates. We arrived Saturday and stayed for four days. We had an unusual parking need and Rachel accommodated us without any hesitation. The location of... More

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Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear CaptBacchanalia, Thank you so much for your review of our hotel, as well as your kind words! We certainly appreciate hearing positive accolades of our property and location. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh! Best Regards, Rachel More

Boston, MA, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

I visited Pittsburgh to see the Pirates play at PNC Park. The hotel was within walking distance to the park, the bike paths along the river and many other sites around the city (right next to Heinz history museum). There is ample hotel parking which is not easy to find in a big city hotel. The hotel and room were... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Lee P, Thank you for reviewing our hotel on TripAdvisor! We appreciate your kind words of our staff, location, and hotel, and we truly appreciate you bringing the door matter to our attention. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh! Best Regards, Rachel More

vaudreuil-dorion, Canada
1 review
5 of 5 stars Reviewed 1 week ago

went to pittsburgh with my family for a ball game and was surprised by the quality of the hotel and the location. everyone loved the hotel and would have stayed longer. may have to plan a football trip now just to stay at the hotel again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Mark P, Thank you for reviewing our hotel on TripAdvisor! We are very happy to hear that you were pleased our property and our location in Downtown Pittsburgh. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh! Best Regards, Rachel More

Philadelphia
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

This is really well located - we went to a concert at the AE Stage and it was very convenient. The staff were really nice, but could have been a tad more helpful about taxi cab service. Parking is right there and the room was very comfortable.

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Harrietlou, Thank you for taking the time to review our hotel on TripAdvisor! We are very happy to see that you enjoyed our location as well as the parking and clean, comfortable rooms. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh! Best Regards, Rachel More

Woodland, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is perched at the edge of the strip district and is about a 20 minute walk to PNC park. The room was spacious and immaculate, and the breakfast was awesome (not many hotels in the city offer complimentary hot breakfast). Parking was simple and adequate. Staff were very friendly and helpful, a gorgeous hotel!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Alene H, Thank you for your review of our hotel on TripAdvisor! We certainly appreciate the kind words of our complimentary breakfast, location, and our friendly staff. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh! Best Regards, Rachel More

Nazareth, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was clean, lobby was attractive. The staff were courteous and professional. I would stay again but it was expensive. The location was perfect to attend my daughters Nursing school graduation from PITT.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Sofia D, Thank you for reviewing our hotel on TripAdvisor! Thank you for your kind words of our location and our property. We look forward to seeing you on future trips to Pittsburgh! Best Regards, Rachel More

Princeton, United States
1 review
3 of 5 stars Reviewed 1 week ago

Common method of operation is to put a hold on your credit card for a specific amount in case you purchase incidentals. No problem except after leaving the hold will remain on your card for an unacceptable period of time. I am now 5 days since I departed and I still have the hold. The Hotel wants to blame my... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Robert L, Thank you for reviewing our hotel on TripAdvisor. I do apologize about the length of time that the hold for incidentals was placed on your card, however this is common procedure at the majority of hotels. The hold for incidentals typically comes off of your card within 3-5 business days. We have advised guests in the past... More

Atlanta, Georgia
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hampton felt more like a sophisticated city hotel, rather than the usual Hampton Inn one finds en route on the road. A very nice lobby, great pool and hot tub, spacious rooms, super clean everywhere, and great breakfast. So nice to have free breakfast, and free parking. We walked to the Pirates game--which was a nice adventure, over the... More

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Georgiapeach, Thank you for your review of our property on TripAdvisor! We are very happy to hear that you enjoyed our location and our many complimentary amenities. Thank you again for your review, and we look forward to seeing you the next time that you are in the Pittsburgh area! Best Regards, Rachel More

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Additional Information about Hampton Inn & Suites Pittsburgh - Downtown

Address: 1247 Smallman Street, Pittsburgh, PA 15222
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Pittsburgh - Downtown 2.5*
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Also Known As:
Hampton Inn And Suites Pittsburgh - Downtown
Hampton Inn & Suites Pittsburgh - Downtown Hotel Pittsburgh
Hampton Inn Hotel Pittsburgh
Hampton Inn Pittsburgh
Pittsburgh Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Pittsburgh #3 Business Hotel in Pittsburgh #4 Family Hotel in Pittsburgh
Hotel Class
Number of rooms
143

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hampton Inn & Suites Pittsburgh - Downtown and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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