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Hampton Inn & Suites Pittsburgh - Downtown

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1247 Smallman Street, Pittsburgh, PA 15222
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Hampton Inn & Suites Pittsburgh - Downtown
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Hampton Inn & Suites Pittsburgh - Downtown
Hampton Inn & Suites Pittsburgh - Downtown
Hampton Inn & Suites Pittsburgh - Downtown
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716 reviews from our community

Traveler rating
    422
    244
    38
    9
    3
See reviews for
218
213
44
149
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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1 review
4 of 5 stars Reviewed yesterday NEW

I found the Hampton Inn & Suites in Pittsburgh to be a nice hotel for the money - a decent value. The room was clean and acceptably appointed. The bathroom was clean & spacious and very well stocked. The staff was helpful and pleasant and the morning buffett was great!! The only, only issue I has was with speed of... More 

Review collected in partnership with Hampton

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Hershey, PA
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was well kept and maintained. I had the king suite, which was a very large room. I'd definitely consider staying again. The price was right, the location good, with free on-site parking, and close to downtown and the strip district.

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Maggie R, Thank you for your review of our hotel on TripAdvisor! We are very happy to hear that you enjoyed your stay with us. Thank you for your kind words of our breakfast attendant, Sylvia. She is truly an asset to our team, and I will personally make sure that she is recognized for her superior service! Thank... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

We have an annual conference in Pittsburgh and have stayed at the Hampton on Smallman Street for the last few years. It is so much easier than staying at the big hotels. It is only a 2 minutes walk from the convention center. Since the Hampton parking is free, it saves a lot on parking.Their breakfast is great and their... More 

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Maggie R, Thank you for your review of our hotel on TripAdvisor! We are very pleased to hear that you enjoyed your stay with us. We appreciate your kind words of our hotel and especially of our breakfast attendant, Sylvia. She is truly an asset to our team and I will personally make sure that she is recognized for... More 

Norwich, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Mariea and Alania where very helpful and kind young ladies. The pool was excellent not to many people it was very friendly environment to bring my kids. I received coloring books for them on arrival as well as cookies. The hotel room itself was very spacious and clean. I can't say I would have changed a thing.

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Brett G, Thank you for your review of our hotel on TripAdvisor! We love receiving reviews like yours, that highlight our amazing team members. Mariea and Alaina are truly valuable members to our team, and I will personally make sure that they are recognized for their superior service efforts. Thank you again for your review, and we look forward... More 

Champaign, Illinois
Top Contributor
52 reviews 52 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This Hampton is newer. Great location ,right across from the Senator Heinz Museum of History. The parking was conveniently located and included. The rooms were larger then usual. The front desk staff were cordial and gave helpful suggestions for a place to eat. We had a room that looked directly at the museum. This was ok, but the other view... More 

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Champaignguy, Thank you for your review of our hotel on TripAdvisor! We are very pleased that you enjoyed your stay with us. We appreciate your kind words of our great location, clean and spacious guest rooms, and our friendly team members. Thank you again for your review, and we look forward to hosting you on future trips to Pittsburgh!... More 

Lorain Ohio, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We were there for the March Madness second and third round games at Consol arena in Pittsburgh.The sleeping rooms were nice, I was on the second floor and room was spacious the only missing was a small refrigerator and micro wave. The breakfast area was busy but attended to very well by two staff ladies. The front desk was very... More 

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Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear PF30_15, Thank you for your review of our property on TripAdvisor! We are very happy to hear that you enjoyed our staff members, who provide the true meaning of Pittsburgh and Hamptonality, by being helpful, friendly, and attentive to your needs. Thank you for highlighting our wonderful complimentary amenities, such as breakfast, wifi, and parking. We appreciate your review,... More 

State College, Pennsylvania
Top Contributor
90 reviews 90 reviews
36 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Perfect place for formal event at the Heinz Museum across the street. First time at this property, I typically stay at the Doubletree downtown this was much more convenient. Front desk stay were very polite since my room was not ready when I arrived. My room was very clean and comfortable. Breakfast was very satisfying. Free parking is a plus... More 

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Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear thepearl8, Thank you for your review of our hotel on TripAdvisor. We appreciate your kind words of our clean and comfortable rooms, our wonderful complimentary breakfast, and free parking. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh! Best Regards, Rachel More 

Mechanicsburg
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We were there for the Maroon 5 concert in Pittsburgh. Rates were up all over town but this Hampton Inn hit the mark. The sleeping rooms were nice, what you'd expect from a Hilton brand. The indoor pool was small but useable. The breakfast area was busy but attended to very well by two staff ladies. The front desk was... More 

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Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear user1571, Thank you for your review of our hotel on TripAdvisor! We are very pleased that we could assist in making your first trip to both Pittsburgh and our hotel enjoyable. We appreciate your kind words of our friendly team members, as well as our great complimentary breakfast and free parking. Thank you again for your review, and we... More 

1 review
5 of 5 stars Reviewed 1 week ago

I showed up without a reservation and was greeted by friendly staff who bent over backwards to help make my stay fantastic. The front desk staff was pleasant and helpful. They even helped me get to my dinner reservation and call AAA when I locked my keys in my rental car.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear taraf719, Thank you for your review of our hotel on TripAdvisor. We are very pleased to hear that you enjoyed your stay with us. All of our team members are wonderful ambassadors of both our hotel and the city of Pittsburgh. Thank you again for your review, and we look forward to hosting you on future trips to Pittsburgh!... More 

Detroit, Michigan
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I came in for the weekend. I had booked a room for one evening and called a few days ahead to request a room on a higher floor, if possible. The gentleman I spoke to said he would try his best to honor that request, but he could not guarantee it. Totally understandable. The hotel is in... More 

Was this review helpful? Yes
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review

Dear Sweete_Ladye, Thank you for your review of our hotel on TripAdvisor! We are very pleased to hear that you enjoyed your stay with us. We appreciate your kind words of both our property and our friendly team members. Thank you again for your review, and we look forward to hosting you on future trips to Pittsburgh! Best Regards, Rachel More 

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