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HYATT house Pittsburgh-South Side

3.0 of 5 2795 South Water Street, Pittsburgh, PA 15203
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Certificate of Excellence 2014
HYATT house Pittsburgh-South Side
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HYATT house Pittsburgh-South Side
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153 reviews from our community

Traveler rating
    100
    42
    7
    0
    4
See reviews for
48
48
5
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
  • All months
    (153)
  • Mar-May only
    (28)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (11)
All months
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Free breakfast exceeded expectations. The 1 bedroom suite fits at least 4 people which helps divide what can be an expensive stay. The pool and gym facilities are good but it's too bad that there is no jacuzzi. Very good shuttle service, just book a few hours ahead. Will bring you almost anywhere in a 4 mile radius. Well located.... More

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Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Hyatt House Southside for the first time for two nights in mid-November 2014. We were pleasantly surprised by the accomodations, the excellent hot breakfast, and the location. We had not been to this part of Pittsburgh since we moved away in 1998. Southside has always been a fun place to be because of the large number... More

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ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review

Dear steviefly, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our clean rooms and ample amenities, but more importantly our location. I'm happy you were able to return to the area, explore and enjoy all it has to offer. I appreciate you taking the time to write. Best, Michael Rhoten General... More

Indiana
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

First visit at a Hyatt house. Will return. We were in town to visit UPMC. Hotel is walking distance to the medical center. Plenty of restaurant choices across the street. We ate at Cheesecake Factory. Very good. Quiet hotel. Friendly desk staff. Modern rooms. We were upgraded from a 1br suite to a 2 br suite. Very big room and... More

Was this review helpful? Yes
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review

Dear 2mygirl2, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Michael Rhoten General Manager More

Philadelphia, Pennsylvania
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed three nights at the Hyatt House South Side from 11/14-11/17/14. The location was ideal! One of the things we were in town for was our son in laws Birthday dinner, which was held at the Claddaugh Inn directly across the street. My daughter was with us to visit University of Pittsburgh, and the hotel has a shuttle that... More

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ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review

Dear Luv2go1019, We are delighted that you took the time to write. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel... More

Senior Contributor
24 reviews 24 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a Steelers game earlier this week and it was great. The location was right next to the Monongahela river within 3 miles of Heinz Field - a big plus! It is also two blocks away from the main commercial street, E Carson, where you will find everything as far as dining and pubs. There are Irish... More

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ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review

Dear Xorreaux, We are thrilled to hear that we provided you with a comfortable stay. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Michael Rhoten General... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Great room! Great location !! Kitchen area was dirty. Went to make microwave popcorn and there was a dirty dish left in there. Utensils and plates were dirty ,counter and floor here also. Bathroom walls were all streaked and needed clean. Beautiful place but needs their cleaning staff do a better job!!

Was this review helpful? Yes 1
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review

Dear Dendobbs, I appreciate you noting our great hotel and location. We sincerely regret your experience regarding the cleanliness of your room. This is definitely not up to our standards. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service... More

Johnstown, Pennsylvania
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything was perfect during our stay. The desk clerk made us feel welcome during check-in, the room was huge and very comfortable and quiet. Breakfast was great, especially the made-to-order omelets. Also liked pouring OJ from a pitcher rather than have it squirt from a machine. We normally don't like hotels with valet service, but the valets here were very... More

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ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review

Dear PatP905, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our friendly service and abundant amenities. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Michael Rhoten General Manager More

Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 21, 2014

We booked here for after a late fame. The game was amazing and the night got better when we checked in. Being my first stay I at a hyatt house I wasn't familiar with the room but was very pleasantly surprised. The room has a terrific riv we front view and is clean, mosern, and spacious. I could totally live... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review

Dear Mchere23, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our modern accommodations and good location. On behalf of our entire team, I thank you for your kind remarks. Please visit... More

Bucks County PA
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 18, 2014

What a great room! My wife, myself, and my daughter and her girlfriend stayed at the Hyatt House while visiting University of Pittsburgh. We couldn't have made a better selection for the price. It has everything one could ask for' clean, modern rooms, a great staff, free shuttle service to the University, and walking distance to EVERYTHING on the South... More

Was this review helpful? Yes
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review

Dear robfrombucks, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Michael Rhoten... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed October 12, 2014

The location is terrific, within walking distance to a ton of great restaurants! The complimentary breakfast was delicious and included an omelet station, which was a nice bonus. The hotel is extremely clean and the staff is friendly and helpful! Would definitely recommend!

Was this review helpful? Yes
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review

Dear A1927, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Michael Rhoten General Manager More

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Additional Information about HYATT house Pittsburgh-South Side

Address: 2795 South Water Street, Pittsburgh, PA 15203
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Southside Flats
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Pittsburgh-South Side 3*
Number of rooms: 136
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