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Courtyard Pittsburgh Downtown

3.0 of 5 945 Penn Avenue, Pittsburgh, PA 15222
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Courtyard Pittsburgh Downtown
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Courtyard Pittsburgh Downtown
Courtyard Pittsburgh Downtown
Courtyard Pittsburgh Downtown
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279 reviews from our community

Traveler rating
    102
    128
    34
    9
    6
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57
66
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Pittsburgh Downtown
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Boston, Massachusetts
Top Contributor
139 reviews 139 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 11, 2014 via mobile

Stayed one night in courtyard Downtown. Staff was excellent and easy to find behind convention center. Location is excellent. Room was clean, well appointed and well maintained. The whole hotel was well maintained and clean. Valet staff was pleasant when dropping off, staff at desk was very nice at checking staff in Bistro was excellent. Nice find in Pittsburg- highly... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review

Dear Paul B, We're happy to hear from you, and we're glad to know that you enjoyed your stay with us at Courtyard Pittsburgh Downtown. We appreciate knowing that you liked our clean and modern rooms as well as our location. Please plan to visit us again! Best, Chris Burke General Manager More 

hampton Roads
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 3, 2014

My first trip to downtown Pittsburgh. Had a bit of trouble with directions but once there , the stay was pleasant. Front desk folks were helpful and always polite. My room was on the front so there was noise from the bar across the street. I d recommend something facing away from Penn.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review

Dear w8n4simplertimes, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. Thanks again and we look forward to... More 

Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed August 2, 2014

My husband and our friends stayed at this Courtyard last weekend. They were off to ride the Great Allegheny passage and the C&O bike trail. We only wanted a place to crash, but ended up delighted by the nice amenities and friendly staff at this hotel. As soon as we walked in, the valet was excited to hear about the... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review

Dear skemier, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; we work hard to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Good luck on your ride and have fun! Best, Chris Burke General Manager More 

Oakville, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 30, 2014

We stopped in Pittsburgh for one night while travelling through PA. Wanting to see a Pirates game, we looked for hotels close by PNC Park. The Courtyard fit the bill! We stayed in room 613 which had incredible 12 foot ceilings, with floor to ceiling glass. Situated on Penn Avenue, close to the convention centre, it was a 10 minute... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review

Drew027, It’s wonderful to know your stay was pleasant. We love hearing you were pleased with our hotel amenities and location. Your review helps us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Chris Burke General Manager More 

New York
Top Contributor
68 reviews 68 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 24, 2014

I was given Room 209 ... The room was clean and the beds were nice and I was getting ready to give the hotel a great review and then ... The HVAC system kicked in ... It sounded like a locomotive was idling 3 feet from my bed ... The sad part was that it wasn't controlled in the room... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review

It’s wonderful to know you enjoyed our clean room and comfortable bed. I’m sorry for the noise level cause by the air conditioning unit; I have taken note. I appreciate you sharing your sincere review with us and other travelers; this allows us to improve future stays. Our team strives to be your hotel of choice when in the Pittsburgh... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2014

We stayed at this hotel for Anthrocon 2014, normally we stay at the Westin but this year wanted a bit more quiet. Location is excellent for con-goers and close to many food options. Housekeeping was nice, friendly and helpful; they met our requests always with a smile. We had a small incident where our housekeeper left only two bath towels... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review

Dear Kee S, Thank you for sharing your experience with us and other travelers. I am happy to hear your enjoyed our quiet rooms and great location, but most importantly our friendly staff. I appreciate you recognizing our strengths while providing us some areas of opportunity for improvement. A return visit is the best compliment, so we hope to see... More 

Houston, Texas
Top Contributor
129 reviews 129 reviews
9 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed July 8, 2014

Despite being a Marriott-brand hotel, Courtyard Pittsburgh Downtown's service and room qualities were not up to par with the Marriott standard but still charged Marriott price. I had a bad impression of this hotel before I even entered. I made a two-night reservation for a business trip, but I was stranded in an airport overnight because of cancelled flights. I... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review

Dear Jay Y, Thank you for your review. Please know we take issues such as noise pollution seriously and we’re sorry we didn't provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our... More 

Mexico City
Top Contributor
334 reviews 334 reviews
82 hotel reviews
172 helpful votes 172 helpful votes
3 of 5 stars Reviewed July 7, 2014

Location is very good, just on Penn Ave, walking distance to restaurants and the Andy Warhol Museum. Rooms are OK, breakfast is OK. Free WIFI. Everything is just OK, nothing outstanding. Breakfast area is Ok but not beautiful. Lobby area is nice.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review

Thank you for taking a moment to share your experience. We are glad you stayed with us and appreciate your business. I am happy to hear you enjoyed our convenient location and nice lobby. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We hope to see you again soon. Best, Chris Burke,... More 

Ogden, Utah
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 4, 2014

Our room was great. Employees were all very nice and accommodating, most especially the valet who drove us to the location of a wedding in the shuttle van. Very close to many things downtown. Would stay here again.

Was this review helpful? Yes
ConcordHospitality, Manager at Courtyard Pittsburgh Downtown, responded to this review

Dear Ellen D, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests feel at home. I appreciate you taking the time to... More 

Menlo Park, CA
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 25, 2014

The quality of Courtyards varies, and this is one to avoid. I have found that the older properties, & those frequented by "conventioneers" are normally sub-standard. This is an example. The facilities are worn by years of many, many conventioneers. The nearby Convention Center means that it is almost always filled with either business travelers, or party-goers visiting the craft,... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Pittsburgh Downtown, responded to this review

I'm so sorry to hear we let you down and would certainly never want to leave you with a poor impression. I sincerely apologize that we were unable to provide you with the exceptional stay and service you've come to expect from us. We value your business and your loyalty to our brand. I appreciate your feedback as it allows... More 

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Additional Information about Courtyard Pittsburgh Downtown

Address: 945 Penn Avenue, Pittsburgh, PA 15222
Location: United States > Pennsylvania > Pittsburgh
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard Pittsburgh Downtown 3*
Number of rooms: 182
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Also Known As:
Courtyard Pittsburgh Downtown Hotel Pittsburgh
Pittsburgh Courtyard
Pittsburgh Marriott
Hotel Style:
#14 Romantic Hotel in Pittsburgh
#22 Family Hotel in Pittsburgh
#23 Business Hotel in Pittsburgh

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