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Holiday Inn Express & Suites Pittsburgh-South Side

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20 South Tenth Street, Pittsburgh, PA 15203
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1 room 1 adult
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Holiday Inn Express & Suites Pittsburgh-South Side
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382 Reviews from our TripAdvisor Community

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our room was clean and so was the hotel for the most part. The staff was very friendly and accommodating. It is also reasonably priced except for the parking. Its quite high and there is honestly not enough to accommodate the entire hotel. The worst part of our stay was some of the guests being extremely loud and immature and... More 

Helpful?
1 Thank Lski73
St. Petersburg, Florida
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great morning breakfast...free parking and free wifi. Has a shuttle if you want within 3 miles of hotel. Only down side is if you party at night expect noises in am.. Room cleaning staff a little noisy..doors closing and opening..overall great for the trip.

Helpful?
1 Thank Mary T
Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Many reviews on travel sites mentioned the long wait for check in. We arrived early (3:00) and checked in promptly for our four night stay (Dec. 30 - Jan 3). Our room was directly adjacent to the front desk and elevators, but seemed to be fairly quiet. The rooms are nice. We were happy. Asked the girl at the font... More 

Helpful?
1 Thank SpireEliteSucker
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Dear SpireEliteSucker, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience. For that reason, the comments are troubling and will surely be looked into. Most importantly, we would like to apologize for the less than satisfactory breakfast experience you had and for... More 

New Castle, Pennsylvania
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arrived after dark, staff was efficient, but not overly enthusiastic. Hearing the passing train whistles as we went to our room was not encouraging for a good nights rest; however the room was very quiet, could hear more of the outside noise in the hallway, than was noticeable in the room. wife loved the view of the river and bridges.... More 

Helpful?
1 Thank Fizgig46
Pittsburgh
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed December 21, 2015

Stayed in mid-December at the Holiday Inn Express in Pittsburgh on South 10TH Street on the South Side. Great stay! The very large king bed room was beautiful, on the upper floor with a view of the city. Got a great weekday AAA rate too. The hotel staff was very welcoming. There is also a convenient shuttle service to the... More 

Helpful?
Thank Corvalis
Girard, Ohio
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 2, 2015 via mobile

My boyfriend and I stayed here last Saturday while attending a Pens game... We figured since Holiday Inn is a large chain, and the room wasn't exactly cheap, we would have no problems but I was oh so wrong. We arrived at 630, the line to check in was wrapped around the lobby and they said no rooms were ready... More 

Helpful?
2 Thank Alisa S
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Thank you for taking the time to place your experience with us on TripAdvisor! I greatly thank you for mentioning our front office staff during your unfortunate situation. I apologize for the short staff you experienced during your stay with us. Your feedback has been placed directly towards our housekeeping dept. If there is anything further that you would like... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 1, 2015

When I checked in the 2 Queen Bedroom I had booked was not available. I was offered the choice of two separate King rooms or a King with a pullout sofa. I needed two parking spaces and you only get one so I offered to take the King with a pullout if they gave me a second parking space which... More 

Helpful?
Thank williamgL2220PM
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Thank you for taking the time to place your experience with us on TripAdvisor! I am elated that we were able to accommodate your room preference, even though we did not have your initial room type available. It worked out since our night auditor was able to open up a 2nd room, this opened up an additional parking space. if... More 

Stamford, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 30, 2015

I am shocked this hotel has 4 stars. I wonder if I just came on a (very, very) off weekend? I'm not usually one to write reviews, but this place is so bad that I felt I had to. First of all, I made a reservation one month + before my stay. I arrived at 10pm the night of my... More 

Helpful?
3 Thank Allison R
Bruges, Belgium
Level Contributor
128 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed November 29, 2015

Two nice things to say about this hotel is that the fitness room is great and the few staff members I saw were nice.This hotel was fine the first night but when we came in the next day our beds were not made, but our towels and toiletries were changed. We tried to call down to the front desk and... More 

Helpful?
1 Thank Cc B
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Thank you for your review on our recentlty upgraded fittness center as well as our amazing staff. I sincerely apologise for your lack of housekeeping service, as well as the busy front desk. I apologise for the lack of parking that night, as well as the train noise. Our Maintenance dept has since been made.aware.of the toilet issue, and.that has... More 

Sao Paulo, SP
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 26, 2015

Me and my husband stayed there for 10 days... It was wonderful. The room was huge, the bathroom great, everything was clean an working perfectly. The location is perfect. The sound of train is something we will always remember tenderly. BUT, all wasn't perfect if the staff were not that amazing and extraordinary people. We were very welcomed by Robin... More 

Helpful?
Thank Fabia1903
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Fabia, Thank you so much for the 5 star review! We loved having you and your husband stay here with us! Thank you for noting our staff members, Robin, Jeff, Dave...Thank you for mentioning our entire staff. You, as.our guest, are unforgettable. I cannot personally thank you enough. More 

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