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All 54 Pittsburgh hotels

Holiday Inn Express Pittsburgh South Side

3.0 of 5 Hotel   |   20 South Tenth Street, Pittsburgh, PA 15203
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Ranked #25 of 54 Hotels in Pittsburgh
A recent review
3 of 5 stars reviewed 3 days ago
wjgoodman Mississauga, Canada
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276 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mississauga, Canada
Contributor
19 reviews 19 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel has hits and misses, but trip purpose is important before choosing this location. I was in town for a Penguins hockey game and location was great for a short walk or the free shuttle service. Given my trip purpose was personal this location was selected for the many dining options near by. What I didn't expect was a college/party... More

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Norfolk, Virginia
Top Contributor
60 reviews 60 reviews
46 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Standard updated HI. Comfortable spacious room with modern decor. Nice breakfast room with standard Holiday Inn breakfast spread. What made the stay great was the free shuttle to & from the city center where we could take the free metro to the baseball game. Super convenient. Within 5-10 min. walking distance of many good restaurants and bars. We walked out... More

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Gladys B, Front Office Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Wow, 5 stars! Thank you for taking the time to post your experience with us on TripAdvisor! I am most elated to hear that our spacious rooms and modern décor exceeded your expectations. I am also pleased you were able to take the time to enjoy our full hot breakfast. Our shuttle service goes within 3 miles of our front... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel through Hotwire, getting (what I think was) a pretty good deal. I was worried after seeing some of the reviews, but we found a clean room, comfy bed, decent view, standard Holiday Inn breakfast - everything we needed for a simple one night stay. Be aware that you are close to train tracks! My wife was... More

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Gladys B, Front Office Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Thank you for taking the time to place your experience with us on TripAdvisor! I am pleased to hear that you enjoyed our clean and spacious rooms, city skyline/river view, comfortable beds and full hot breakfast. We aim to offer everything you need from a one night stay and beyond. I greatly apologize for the disturbance from the nearby railway.... More

London, Canada
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i agree with another reviewer over priced hotel the breakfast was not very good referring to the hot food we were they for 3 days no variety with the hot eggs for breakfast BORING the front staff was busy The shuttle driver John was awesome funny guy & very friendly The cleaning ladies for the rooms were awsomely friendly but... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Dear Rick W, Thank you for being an IHG Rewards Club Platinum member and for leaving us a feedback. Providing excellent customer service is one of the things we pride ourselves in and we are sorry to read that in this case you feel we have fallen short of your expectations. Please accept our apologies for the shortcomings, particularly with... More

Royal Oak, Michigan
Top Contributor
73 reviews 73 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The pool area is very nice and room to eat with a group. We brought a group of high school kids on a field trip. Our room was designated non-smoking but the air filter in the heater unit smelled so bad. The beds could be updated-a bit old and not the best sleep I've ever gotten. Staff was friendly, helpful... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Dear EricaDH, We appreciate you taking the time to share your feedback regarding your stay with us. Thank you for your kind words regarding our staff. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is unfortunate your stay was not as comfortable as it could... More

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 16, 2014

Arrived for early check in at 2pm for the Fleetwood Mac concert and were told to come back at 2:30. We were issued a parking pass for the lot so we parked and went sightseeing. We came back to check in and get ready for the concert and were told sorry we overbooked the hotel and we no longer have... More

Was this review helpful? Yes 1
Gladys B, Front Office Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Thank you for taking the time to place your experience with us on TripAdvisor! I greatly apologize that we did not meet your expectations. That day we were sold out the night before, so early check-in becomes difficult at that time. We always strive to accommodate when we can. As far as the overbooking, unfortunately that can happen anytime, anywhere... More

Short Hills, New Jersey, United States
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 16, 2014

Stayed for 3 nights. Room was very nice (king suite), clean, and properly stocked. Front desk personnel was always very friendly and courteous and very helpful whenever we asked for assistance. Nice basic breakfast fare for getting day started. The shuttle drivers were superb! the only negative was the fact that there was only 1 shuttle vehicle available and the... More

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Gladys B, Front Office Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Thank you for taking the time to place your experience with us on TripAdvisor! I am elated to hear that our spacious suites with all amenities, accommodated all of your needs. Our staff is always eager to please; always offering directions, restaurant recommendations amongst other information. I am pleased you enjoyed our hot breakfast as well as our amazing shuttle... More

Wichita, Kansas
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 6, 2014

Arrived late (12:30 AM) and get right into our room. The front desk staff were great every time we needed them. The ladies that take care of breakfast keep it stocked up, they were busy it was a Steelers home game weekend and hotel was pretty busy! Shuttle driver was awesome, got us to both the Panthers game on Saturday... More

Was this review helpful? Yes
Gladys B, Front Office Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Wow, 5 stars! Thank you for taking the time to post your experience with us on TripAdvisor! I am beyond elated we were able to accommodate your late check-in to the room that you needed. Our front desk staff is most informative and I am glad you brought your questions to them. Our breakfast staff is one of a kind.... More

Lafayette, California
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 24, 2014

Shiny lobby and eating area and the rooms look like have been recently refurbished - beds were great. Bath / shower fixtures not working properly. Tile next to tub / wall showing signs of mould. Plus side is the staff were very pleasant and helpful. Breakfast selections were good with a number of healthier options. Location is handy to restaurants... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Dear jra1341, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you found our staff pleasant and helpful. beds great and breakfast options great. It is always hugely motivating when one takes the time... More

South Lyon, Michigan
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 16, 2014

Staff VERY friendly and helpful, hotel very clean, obviously newly renovated. Nice pool. great basic breakfast, cookies and coffee all day. Easy parking, walking distance to many restaurants and the free shuttle bus is great. Room easily fitted our family of 5

Was this review helpful? Yes 1
Gladys B, General Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Thank you for taking the time to place your experience with us on TripAdvisor. Much Thanks for commenting our newly renovated facility with full breakfast and 24 hour customer service. I am elated to hear you enjoyed our afternoon coffee/cookies, as well as our shuttle service to places nearby. Our shuttle bus seats 13, so please request when you need;... More

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Additional Information about Holiday Inn Express Pittsburgh South Side

Address: 20 South Tenth Street, Pittsburgh, PA 15203
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Pittsburgh South Side 3*
Number of rooms: 125
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Also Known As:
Holiday Inn Express Pittsburgh South Side Hotel Pittsburgh

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