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Holiday Inn Express Pittsburgh South Side

3.0 of 5
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20 South Tenth Street, Pittsburgh, PA 15203
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Holiday Inn Express Pittsburgh South Side
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Ranked #31 of 57 Hotels in Pittsburgh
A recent review
4 of 5 stars reviewed yesterday
carmik12 Phoenixville, PA
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301 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenixville, PA
Senior Contributor
28 reviews 28 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here overnight. Room was an executive room. Very nice. Good lighting, ambient lighting, kitchenette area, sitting area, work area. Nice view of downtown. Room was very clean. Mattress was a bit hard, kind of like the typical Italian hotel mattress. Some areas of the bathroom grout needed a professional cleaning, but there were plenty of towels and toiletries. Big... More 

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Macomb, Michigan
Top Contributor
53 reviews 53 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice place and good location, especially if planning on hitting Carver street. Amenities are lacking, but it is a HI Express, so you cant expect much. I got there at 1pm and my room wasn't ready until after 4pm, which did not make me happy.

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Gladys B, Front Office Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Thank you for taking the time to post your review of us on TripAdvisor! Yes, we are within walking distance to the over 200 bars, restaurants, retail shops and establishments along our famous East Carson street. I do apologize for the delay during check in. Our check in is anytime after 4pm, yet we always accommodate early check in whenever... More 

Baltimore, Maryland
Top Contributor
79 reviews 79 reviews
12 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed 1 week ago

Good: - friendly staff - John (the hotel's only shuttle driver)...outstanding personality! I don't know when he has time to eat or answer "nature's calls"...he's always on the go!! - very clean hotel - location great...most places we went were within walking and/or shuttle distance - free wi-fi - other reviews mentioned annoying trains at all hours but it didn't... More 

Was this review helpful? Yes 1
Indiana, Pennsylvania
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After reading the other views I was a bit concerned. The check in was rather easy. Unfortunately the pool was broken when we were there and that was something we were looking forward too. The Holiday Inn said we could use the historical Oliver Bath House for only $4 a person and the hotel would refund us. We chose not... More 

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Top Contributor
141 reviews 141 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is another dependable Holiday Inn Express that's much larger than most and has a bar and restaurant. I was given the King suite which was actually two rooms converted into one apartment. It had a kitchen, large living room and the bedroom suite had a super larger bathroom and shower area. First hotel in the USA I've ever been... More 

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Westover, Pennsylvania
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent the night to enjoy the Southside nightlife. This hotel is just half a block from E. Carson Street. If you are a light sleeper, you may not want to stay here as many people were coming and going from the hotel. The parking lot is an extra $14.00 and is secure, however it is awkward to get into from... More 

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Somewhere, USA
Top Contributor
106 reviews 106 reviews
7 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here based on price and proximity to Duquesne University. It's within walking distance, although you have to climb a lot (200+) steps going over. The shuttle to the school was free, though. We got a AAA discount, too. Checked in on a Thursday and out that Saturday. Nice view of the city, the Monongahela, and Mount Washington from out... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Dear The_Common_Man, Thank you for taking the time to share your thoughts regarding your stay at our hotel. We are pleased to read that the location of the hotel is a close proximity to your needs and the breakfast selection is well to your liking. However, we sincerely apologize the noise challenges may have caused you and for any inconvenience... More 

Long Island, New York
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 11, 2015

The staff here goes above and beyond to take care of anything you may need. The shuttle will not only take you to the train,(which is free for pirates and steelers games from the drop off), but the will take you to the stores restaurants, whatever you need. The breakfast here is actually pretty good and if u get hungry... More 

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Somerset, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 9, 2015

Stayed Garth Brooks weekend. I checked in prior to the show on Friday. When I returned afterward, my key didn't work. I went to the front desk, they gave me a new key. I enter the room to find my bags missing, and someone else's bags and clothes in the room. I head back to the front desk, and a... More 

Was this review helpful? Yes 1
Gladys B, Front Office Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

First of all, I would like to apologize upon the entirety of my staff. We would never want you or any of our guests to feel "forgotten", as I understand how terrible that must feel. I again apologize for your room not being available upon early check-in, which is one convenience we always aim to provide. We were extremely busy... More 

Oregon, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

Spent a very nice weekend at this location January 23-25. Arrived late and very tired so really appreciated Rose's warm welcome and fast check-in. Next morning we were taken to the Strip District by shuttle. John, the driver was very friendly and knowledgeable. He gave us a little tour and was sweet enough to stop for us to take a... More 

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