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Holiday Inn Express Pittsburgh South Side

3.0 of 5
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20 South Tenth Street, Pittsburgh, PA 15203
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Holiday Inn Express Pittsburgh South Side
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Ranked #31 of 59 Hotels in Pittsburgh
A recent review
5 of 5 stars reviewed 1 week ago
dyu1208 Atlanta, GA
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322 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, GA
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Walking distance from downtown, clean, updated rooms and free breakfast. This hotel has all of the basics. At the time of my stay, this was one of the cheapest hotels in the Pittsburgh area making it the perfect place to stay. Pros: Close to downtown Clean and updated Good service/ nice people Free breakfast/ wifi Cons: Parking is not free... More 

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Scranton, Pennsylvania
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Went to this hotel for a concert at Heinz Field. Our room had a candy wrapper, bobby pin and a pill on the floor. Housekeeping stinks. The refrigerator does not get cold and was told at lobby that all refrigerators that same temp. No gauge. Breakfast was very good. Lots of pillows on bed, but my husband says he got... More 

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Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Problem is the breakfast and room service. When we arrived the room was not ready. Got great help from front desk and shuttle. For breakfast: Eggs were over done, person taking care of breakfast acts like she's angry. We ate our own food in our room to avoid the breakfast area.

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Matt M, Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Thanks so much fro your review. I'm glad to hear that you enjoyed your room and the service from my staff. We are continuing to improve our breakfast experience and will take you comments to heart as we make changes. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I have stayed at Holiday Inn Express quite a few times. When staying here you are within walking distance to all the restaurants and attractions on the South Side. It is always clean, inviting, and the staff are always friendly. They have a free shuttle to take you where you want to get to in the city,... More 

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Matt M, Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Our room was very clean and modern. It was very spacious for two people and the beds were extremely comfortable. It's close to Carson St. and it's very easy to walk places. The staff was extremely friendly and the breakfast was good for what it is. Definitely going back.

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Matt M, Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Thank you so much for your review of our hotel. I am happy to hear you enjoyed your stay with us. More 

Bernardsville, New Jersey, USA
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Modern, clean hotel with bigger than average rooms. Right on river (what isn't in Pittsburgh) but in less desirable neighborhood. Great shuttle service- took us to get wine and food, good parking and ease of trip into downtown. Walked over bridge and through tunnel to Duquesne.

Was this review helpful? Yes 1
Highland, Maryland
Level Contributor
186 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Well, the price was much better than what I would have paid across the river. That was my main objective. The room was quite nice -- I think they gave me an upgrade. Much appreciated. But when running late for a meeting the next morning, I discovered the rack where the iron would be had no iron. I had to... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Dear richard_traveler, Thank you for taking the time to share your review of our hotel. It is truly regrettable to learn that your overall experience was less than satisfactory. Allow me to apologize for any inconvenience you may have experienced with the availability of iron in the room and with the internet service provided. I have taken note of your... More 

Twin Cities
Level Contributor
84 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice property. Comfy beds, clean, free, fast Wifi. I liked the location, we walked to most places. it was about 3 miles to PNC park and two miles to the funiculars, a mile+ to downtown. We also took a short Uber when we got tired. The breakfast was good (all the regular hotel stuff plus waffles, a breakfast meat, and... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent parking, location, room and breakfast! Always wanting to return to this conveniently placed hotel. So close to everything and especially nice when you want to drink! :). Desk attendants are sooooo helpful. I had an issue with my car and they really went out of their way!

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Brooklyn, New York
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I suppose the lack of a ventilation fan was the main culprit for the atrocious smell in this room. The windows did not open and the bathroom had no vent. So after a steamy shower and a visiti to the toilet, the whole room was basically repulsive. Now multiply that by the hundreds of guests who have filtered through this... More 

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Gladys B, Front Office Manager at Holiday Inn Express Pittsburgh South Side, responded to this review

Thank you for taking the time to post your experience with us on TripAdvisor! I sincerely apologise for the poor ventalation in your room. Our exhaust system is an older system, with one large fan on the roof, extracting ventilation from the bathroom. During showers, steam will build up, but this is a system we are currently working on improving.... More 

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