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Courtyard by Marriott Pittsburgh Shadyside

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5308 Liberty Avenue, Pittsburgh, PA 15224
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Courtyard by Marriott Pittsburgh Shadyside
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188 Reviews from our TripAdvisor Community

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Traveler rating
    51
    83
    35
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Cleveland
Level Contributor
117 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed there when we went to visit Pittsburgh in August 2015. The hotel is what you expect from a Courtyard. I try to stay at Marriott properties when I can because I really enjoy the bed. Check-in was typical. We got to the hotel, and were in the room within five minutes of pulling up. The room was clean... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Pittsburgh Shadyside, responded to this review

Dear Brian_of_Cleveland, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Alex Starr General Manager More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend, and a friend of ours all stayed here for a weekend getaway. The hotel is exactly as expected. Clean, super comfy beds and great staff. Worth the 250$ we paid per night. Best part was Toya who cheerfully checked us in just before midnight! Worth the price. Big room. Great staff. Clean hotel.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Pittsburgh Shadyside, responded to this review

Dear Chrisdj99, We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your stay. Your review serves as encouragement to our team who strive to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit! Best, Alex Starr General... More 

Tromsø, Troms, Norway
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for one night in July of 2015 when he was scheduled for a procedure at the adjacent Shadyside Hospital the next day. Upon arrival the valet was very friendly and explained all of our options for shuttle services that the hotel offered for free to help us save on parking costs in the crowded... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Pittsburgh Shadyside, responded to this review

Dear Jessica G, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time... More 

Newark, Delaware
Level Contributor
102 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel convenient to Un of Pitt and Carnegie Mellon. High fee for valet only parking ($18/night). Housekeeping not very prompt. Room not cleaned until nearly 3PM. Second room not available until nearly 5PM.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Pittsburgh Shadyside, responded to this review

Dear nrktraveler, Thanks for your time in reviewing your experience. Our associates work hard to provide a pleasant stay and your feedback, both positive and areas of improvement, assist us in that effort. We hope to host you again on a return visit. Best, Alex Starr General Manager More 

Burlington, New Jersey
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were on our way home from Michigan by way of Ohio and just needed a place to stay for a night. What a welcome surprise entering our room. Room was large and clean, the hotel looked fairly new. The beds were comfortable and the price was right. Next time we are in Pittsburgh we will stay here.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Pittsburgh Shadyside, responded to this review

\Dear MikeR44Green, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our friendly service and comfortable accommodations while driving through. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Alex Starr General Manager More 

Central PA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

All hotels at nearby Monroeville were sold out, so chose this for Courtyard by Marriott name. The location is not ideal for turnpike traveler. Good: Sink is outside the bathroom Mini fridge (with $2.50 tag on the water bottles, if you choose to open it) Starbucks coffee near lobby Not so good: The carpets show age and the room smelled.... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Courtyard by Marriott Pittsburgh Shadyside, responded to this review

Dear CommentsMatter, Thank you for your sincere review.Your honest feedback on areas which we can improve is welcomed and fosters change for future stays. I will be sure to share your comments with our entire team as they work hard to make our guests feel at home. We hope to see you again. Sincerely, Alex Starr General Manager More 

Hatboro, Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 29, 2015

My friend and I arrive on Friday, checked in and when we got to our room, there was no soap or anything. That's understandable here and there so that wasn't the biggest of deal. We ventured out on Friday night and arrived back at our hotel at 2am only to get a knock on our door saying, "if you don't... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Pittsburgh Shadyside, responded to this review

Dear SharynPhoto, I'm sorry for our lapse in toiletries upon your arrival. Additionally, I regret if we did not communicate with you in a hospitable manner. We do our best to advise all of our guests of hotel etiquette upon registration in an effort to provide everyone with a comfortable stay. Thank you for your feedback and we hope to... More 

Woodbridge, Connecticut
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 20, 2015

Visiting CMU with my daughter. Very nice hotel. Valet parking only, cost about $17 per night. Very comfortable beds, reasonably priced breakfast with a Starbucks Cafe in the lobby. Friendly staff as well. Room darkening shades resulted in a great night sleep. We will definitely return if we are back at CMU.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Pittsburgh Shadyside, responded to this review

Dear JP S, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we look forward to seeing you again on a... More 

Madison Heights, Virginia
Level Contributor
130 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed July 19, 2015

Stayed for the weekend last month. It's very average. Average room, average lobby, average service. Nothing stands out to make it a favorite. Parking in the garage is a good thing, even if you have to pay a premium for the service but I would not like to park on a very crowded street. The lower lobby and the check-in... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Pittsburgh Shadyside, responded to this review

Dear Toshua99, Thank you for sharing a review about your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from Marriott. The little details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve the... More 

Philadelphia
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 18, 2015

Many guests are visiting Carnegie Mellon (a long walk or short courtesy van ride away), or Hillman Cancer Center (a block away), or UPMC Shadyside Hospital (across the street). These places have special rates here, so ask. Staff is courteous, professional and eager to help 'though somewhat limited in ability to do so. Courtesy van (in this town of horrifically... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Pittsburgh Shadyside, responded to this review

Dear MissElegance, On behalf of our entire team I would like to thank you for your sincere review. It’s wonderful to know that we could provide you with a good night's rest while in-town receiving medical treatment. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your... More 

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