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Residence Inn Pittsburgh University/Medical Center

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3896 Bigelow Boulevard, Pittsburgh, PA 15213
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Residence Inn Pittsburgh University/Medical Center
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222 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sequim, Washington
Level Contributor
236 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
4 of 5 stars Reviewed yesterday NEW

Enjoyed one night at the Residence Inn Pittsburgh University/Medical Center, PA in a two bedroom suite which was perfect for my two grandsons and me. Everyone had their own bed and two bathroom made life easier. Breakfast was the usual quality Residence Inn options and provided a good start for the morning. Seems like this property should rate higher on... More 

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Stafford, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped at this Residence Inn enroute to Chicago, IL. What a pleasant surprise! Upon arrival the manager gave us an upgrade without us even requesting. I had only booked for a single bedroom for my family of four but we were given the two bedroom. The hotel itself is worn but clean, the manager and staff were great. Shuttle... More 

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Pittsburgh, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff members at this place make all the difference! It may not have all the top amenities, but the manager and all the people here will make you feel like family. My family (and 2 cats) stayed here for two weeks waiting for our house to close. Everyone was extremely nice and accommodating - if we needed anything, they... More 

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Menomonee Falls, Wisconsin
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for a week while I had business in Pittsburgh. We really enjoyed our stay. As always, it was the staff of the hotel who made it great. I want to give a shout out to the Assistant General Manager, Josh, how was helpful, knowledgeable, courteous and very sharp. It was great talking to him... More 

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Saint Louis, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at this location from 9-11 July. The hotel is an old retirement home with a poor renovation attempt. From the cabinets, to bathroom fixtures, to old kitchen, this property even smells like a retirement home. I'm a business traveler and seeing some really sketchy individuals (guests) throughout the hotel made me feel as if this was a motel... More 

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Worst Residence Inn I have stayed in. Stayed on the 4th floor. They do not close the patio at night so the noise is nonstop. This is the last night I am staying and its 1:00 AM and kids are dragging the chairs around on the concrete and yelling. The elevators run in such a rough manner you think they... More 

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RIManager3896, Manager at Residence Inn Pittsburgh University/Medical Center, responded to this review

Dear Valued Guest, We are sorry that your stay was marred by noise from other guests as well as from a fire alarm. Security and safety is a prime consideration and any alarm where there is the possibility of danger should never be taken lightly. As to the noise generated by other guests, there is no reference given as to... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for a family reunion and found the staff and service to be excellent. I'm allergic to feather pillows so I called down to the front desk to have them changed around 10pm and they switched them out about 4 minutes later. We used the pool and hot tub both were clean although the towels by the pool were... More 

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Furlong, Pennsylvania
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I literally cannot believe that this hotel exists within the Marriott family. The room space was fine but the furniture was worn and torn and looked like it came from a second hand store. The lounge was so overcrowded in the evening that you couldn't get a seat if you wanted. Felt like this was a long-term living space versus... More 

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RIManager3896, Manager at Residence Inn Pittsburgh University/Medical Center, responded to this review

Dear Valued Guest, Thank you for taking the time to leave comments about your most recent stay at our hotel. We apologize that your stay was less than what you have experienced at other Marriott properties. You made reference to a number of issues that marred your stay. First and foremost was the room furniture condition. Our property is slated... More 

New York City, New York
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had an amazing time at this hotel. Service was great, and the staff was welcoming. The rooms were very nice and everything was clean and organized. Breakfast was a plus, since they extended it for us after it closed. Good feelings after staying here.

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Harrisburg,PA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 23, 2015

Stayed here on a Saturday night. The hotel is average to slightly above average. The rooms are a bit dated, but comfortable. The breakfast is pretty good. If you are using this hotel to visit Pitt, it really isn't within walking distance and is attached to a senior living facility. The mattress had some sort of rubber cover to it... More 

Was this review helpful? Yes
RIManager3896, Manager at Residence Inn Pittsburgh University/Medical Center, responded to this review

Dear Valued Guest, Thank you for taking the time to share the experience of your most recent stay at our hotel. To give balance to your comments it is important to know that the assisted living property is not connected to our property, but is in proximity. The University of Pittsburgh cathedral of learning is located four blocks from our... More 

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