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Residence Inn Pittsburgh University/Medical Center

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3896 Bigelow Boulevard, Pittsburgh, PA 15213
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Residence Inn Pittsburgh University/Medical Center
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Residence Inn Pittsburgh University/Medical Center
Residence Inn Pittsburgh University/Medical Center
Residence Inn Pittsburgh University/Medical Center
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214 Reviews from our TripAdvisor Community

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Traveler rating
    52
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Had an amazing time at this hotel. Service was great, and the staff was welcoming. The rooms were very nice and everything was clean and organized. Breakfast was a plus, since they extended it for us after it closed. Good feelings after staying here.

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Harrisburg,PA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on a Saturday night. The hotel is average to slightly above average. The rooms are a bit dated, but comfortable. The breakfast is pretty good. If you are using this hotel to visit Pitt, it really isn't within walking distance and is attached to a senior living facility. The mattress had some sort of rubber cover to it... More 

Was this review helpful? Yes
RIManager3896, Manager at Residence Inn Pittsburgh University/Medical Center, responded to this review

Dear Valued Guest, Thank you for taking the time to share the experience of your most recent stay at our hotel. To give balance to your comments it is important to know that the assisted living property is not connected to our property, but is in proximity. The University of Pittsburgh cathedral of learning is located four blocks from our... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

We are a very easygoing family and will generally make do anywhere we go.We generally love the Residence Inn chain and have appreciated the same standards of hospitality at even Residence Inn we have been to across many US destinations.that is why we stay at their hotels.this hotel is a very sad exception and I would not suggest any other... More 

Was this review helpful? Yes
RIManager3896, Manager at Residence Inn Pittsburgh University/Medical Center, responded to this review

Dear Valued Guest, Please accept our sincere apologies for a stay that based on your description failed to mirror Residence Inn standards or our own. We have reviewed your comments with each of the hotel department heads in an effort to not have a repeat of your experience. The hotel staff prides itself in offering extraordinary customer care and service... More 

Reston, Virginia
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a bit of a complicated drive to get there, but we much preferred this hotel to another brand we used to use downtown. The suite was spacious for the two of us, with a great little kitchen. Everything seems updated, and the staff were helpful and friendly, and the price was great. Breakfast was the usual 'hot bar and... More 

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Liverpool, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stay at Marriott Properties weekly - and I decided to stay closer to my appointments this trip to Pitt. The front desk staff was absolutely wonderful, accommodating, and understanding - after checking in - I requested that I move to another Marriott property - the floors were filthy, my room had a strong odor from the previous person and... More 

Was this review helpful? Yes
RIManager3896, Manager at Residence Inn Pittsburgh University/Medical Center, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your most recent stay. In your comments you referenced that you stay frequently at Marriott hotels. As you well know not all Marriott’s are the same. Some are full service, some are limited service, and some like the one you commented on are extended stay. If... More 

chicago
Level Contributor
6 reviews
5 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

Need to be updated. Very difficult to park. Very difficult to enter into lobby and then to another elevator to get to your room. Breakfast fruit was poor. ice maker was not cleaned out. if you are elderly, plan on being able to walk a ways to your room. because it was residence inn, i was told i had to... More 

Was this review helpful? Yes
RIManager3896, Manager at Residence Inn Pittsburgh University/Medical Center, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your most recent stay. Please accept our apologies for not providing you with a memorable guest experience. As you noted the parking garage and double elevator system posed difficulties for you during your stay. Different hotels have certain idiosyncrasies to their property that may make it... More 

East Lansing, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A hard to beat deal for the value and the fact that the hotel is located within the city of Pittsburgh (not within walking distance of downtown nor ideally located for going downtown, but relatively near the University and the museums, and Bloomfield neighborhood with plenty of restaurants). I had the queen bed studio with full kitchen and it was... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed May 28, 2015

The hotel is Clean, just what you need when you're away from home. Basic breakfast is included. Restaurant staff could be more courteous. Parking is a bit tight be adequate. Not too fancy and not a dive.

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Forest, VA
Level Contributor
67 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 27, 2015

My daughter and I stayed here for 2 nights while visiting PBGH in April. I didn't want to spend the money hotels on the river were asking, so I was happy to find this hotel. It was easy to find, although located in a hilly part of the city (kind of a joke, because the entire city is pretty hilly!).... More 

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Miller Place, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 26, 2015 via mobile

For a reasonable rate, my room had a full kitchen. Nice, basic accommodations, and a good, free breakfast. Nothing fancy, not a rat trap. Good for a night or two if you're in town for work. Close to the major highways and tasty local fare.

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