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Holiday Inn Express Hotel & Suites Pittsburgh Airport

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5311 Campbells Run Road, Pittsburgh, PA 15205 (Formerly Country Inn)
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Holiday Inn Express Hotel & Suites Pittsburgh Airport
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Holiday Inn Express Hotel & Suites Pittsburgh Airport
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174 reviews from our community

Traveler rating
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    6
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 6 days ago NEW

I'll start with the cons: The hotel should decide between ambient music and the TV's in the lobby (the combination, along with their radio talkies gives the lobby a bus station quality); the spa wasn't usable which is one of the main reasons I like to stay in H.I.E's; and Ralph the shuttle driver couldn't be more apathetic (his response... More 

Was this review helpful? Yes
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Advisor review for our hotel. I am happy to hear that you enjoyed your stay with us and that our staff took care of your needs while you were staying with us. Our whirlpool is currently under renovations and we are hoping to have it back soon. I will forward... More 

1 review
3 of 5 stars Reviewed 1 week ago

This isn't really near the airport, per se, but I guess it's about as close as you can get for an affordable price. The plus of this location is that you're near lots of stores and restaurants should you need anything. I slept fine and the room was clean, but this is definitely just a 3-star joint. It's got the... More 

Was this review helpful? Yes
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Advisor Review for our hotel. We appreciate your feedback and i will share with our staff. We just completed a mlti-million dollar renovation last year to make our property more refreshed and up to date. Im sorry that you did not like everything about our hotel as we continue to... More 

Lamorlaye, France
Top Contributor
94 reviews 94 reviews
73 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Aimed at those needing to stay near (but not on top of) the airport. Noise level was perfectly acceptable, check in was slow but OK, room was perfectly adequate as you'd expect from a chain. Wifi worked well, gym was reasonably equipped but not great. Shower and aircon both worked fine - aircon was noisy. Shuttle was efficient and on... More 

Was this review helpful? Yes
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Adviser review for our hotel. We are happy to hear that you enjoyed your stay with us and that the accommodations were to your liking. I will share your comments with our team. We do hope that when your travels bring you back to the Pittsburgh, PA area for either... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

It's a great place to stay. It was very recently remodeled and has a very acommodating staff. Also, a number of the rooms have balconies which is nice too. The van drivers are almost always on time to pick us at the airport. Also, they have a very good breakfast (which includes multiple flavors of greek yogurt). The hotel staff... More 

Was this review helpful? Yes
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Advisor review for our hotel. We are so happy to hear that you like our new product, enjoy our rooms and the staff. I will forward your comments to our team so they can see how much you enjoyed our hotel. We look forward to seeing you again the next... More 

Marietta, Georgia
Contributor
16 reviews 16 reviews
5 of 5 stars Reviewed April 12, 2015

We stayed here twice, once during a layover from Atlanta to Punta Cana and once on the way back, and we were nothing but pleased. There were six adults and one infant and we were comfortable in the large, spacious room. One of us called ahead to set up the Airport Shuttle and find out about restaurants and Pam was... More 

Was this review helpful? Yes
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Advisor review for our hotel. I am so happy to hear that you enjoyed your stay with us and that you enjoyed all of our facilities and services. We strive to continue to deliver exceptional service each day to all of our guests as we want them to feel like... More 

rhode island
Top Contributor
95 reviews 95 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 3, 2015

This hotel was very nice. The location was close to a lot of restaurants. The room was spacious and very clean. The property was very clean and every one that I encountered was very nice and helpful. The breakfast was typical continental but well stocked. The conference room was very large where we had one of our meetings. Would highly... More 

Was this review helpful? Yes
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Advisor review for our hotel. We are so happy that you enjoyed your stay with us!!! We are very proud of our hotel and the team in the hotel always strives to take care of the guests on a daily basis. All of your positive feedback will be shared with... More 

Senior Contributor
28 reviews 28 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 16, 2015

I had a great stay here before getting picked up by my camp manager for my summer camp experience! They picked me up from the airport and they were so easy to deal with. Free wifi was very fast, unfortunately the pool area etc was under construction but that wasn't an issue. They drove me everywhere from the mall to... More 

Was this review helpful? Yes
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Advisor Review for our hotel. I am so pleased that you enjoyed your stay with us and that our staff took very good care of you. We strive to meet and exceed guest expectations each and every day. I will share your comments with our team. Hopefully we will get... More 

1 review
3 of 5 stars Reviewed February 6, 2015

I never stay at this hotel. I usually stay at the Courtyard Marriott just down the street. I just thought I'd give it a try for a change of scenery. Huge mistake. It was a nightmare from the start. I told the front desk to set me up a rewards account. It didn't get done. The points went to someone... More 

Was this review helpful? Yes
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Advisor review for our hotel. We take the feedback that is given to us so that we can improve our services and quality as we continue to move forward. I sincerely apologize that your stay with us was not to your satisfaction. The rewards club information does show that you... More 

Sault Ste. Marie, Michigan, United States
Top Contributor
105 reviews 105 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 3, 2015

This place is a little harder to get to, but it is centrally located to a lot of restaurants and stores. I didn't have a reservation due to a snafu at corporate, but they had plenty of rooms. I found out why after I asked how much a room would cost. It was over 150 a night. Luckily, a local... More 

Was this review helpful? Yes
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Advisor Review for our hotel. We appreciate the feedback and are happy to hear that you enjoyed your stay with us. As far as the rates go, we price ourselves along with the hotels in our market to stay competitive and not overprice ourselves. Thank you for identifying your corporate... More 

Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 23, 2015

Nice place, close to the airport, easy to get to, friendly staff, clean and comfortable. The only drawback for a business traveler is the lack of restaurants within safe walking distance. Nice courtyard with a pool and some rooms overlooking the courtyard have balconies.

Was this review helpful? Yes 1
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Advisor review for our hotel! We are glad that you enjoyed our hotel while in Pittsburgh for Business. I appreciate the positive comments on our team members and will share with them. We do hope that if you are back in Pittsburgh for either business or leisure travel that you... More 

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