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Holiday Inn Express Hotel & Suites Pittsburgh Airport

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5311 Campbells Run Road, Pittsburgh, PA 15205 (Formerly Country Inn)
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Holiday Inn Express Hotel & Suites Pittsburgh Airport
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Holiday Inn Express Hotel & Suites Pittsburgh Airport
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179 Reviews from our TripAdvisor Community

Traveler rating
    52
    61
    53
    6
    7
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40
18
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Macedon, NY
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Breakfast buffet was great. Room was renovated. Halls have new carpets. Lots of restaurants in the area. Right next to a Harbor Freight store! Didn't get to use the pool due to thunderstorms but completely enclosed in hotrl's courtyard. Nice gazebo. 2 gas grills for your use as well. This was a first for me. 15-20 minutes from University of... More 

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Meadville, Pennsylvania, United States
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Maybe its because I am used to more HIExpress hotels being more alike. It would be nice if this one could have a bit more TLC. It still looks and feels much unlike a Holiday Inn Express. The place is packed and it is not close to the Airport being originally from this area its a good 25 miles solid... More 

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Fort Wayne, Indiana
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice hotel with comfortable rooms. It's actually a little far from the airport (maybe 15 - 20 minutes). Friendly desk staff. But the internet struggles to work!! In my travels, I really value internet service.

Was this review helpful? Yes
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Advisor review for our hotel. Thank you for the compliment on our team and i will share those comments with them. We will be upgrading the internet soon as that is something that we are working on at this time. We look forward to seeing you again the next time... More 

Virginia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

hotel went through a renovation in 2014. New carpeting in the rooms and wallpaper removed from walls. However, the bathrooms were not renovated. I know some manager will disagree. I know it is a hotel and it gets used. The toilet had a large rust stain that no amount of cleaning will remove. It is very obvious that the toilet... More 

Was this review helpful? Yes
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to fill out a Trip Advisor review for our hotel. I apologize that you were not satisfied with your stay with us. We are still continuing to improve items at the hotel since the renovations were finished. The whirlpool is a big project that we have been continue to work on. Thank you for... More 

Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The staff was exceptionally friendly, helpful and again accommodating. While my professional women's football team The Carolina Phoenix, was in town playing the Pittsburgh Passion we stayed here. We rented both rooms and suites and I must say they were very spacious and clean. The only problem we had was parking. There were renovations of some kind going on so... More 

Was this review helpful? Yes 2
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to fill out a Trip Advisor review for our hotel. I am happy to hear that you enjoyed your stay with us and that our new rooms were to your liking. I will share your comments with our team as well as i know they will want to hear about your stay as well.... More 

Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 16, 2015

I'll start with the cons: The hotel should decide between ambient music and the TV's in the lobby (the combination, along with their radio talkies gives the lobby a bus station quality); the spa wasn't usable which is one of the main reasons I like to stay in H.I.E's; and Ralph the shuttle driver couldn't be more apathetic (his response... More 

Was this review helpful? Yes 1
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Advisor review for our hotel. I am happy to hear that you enjoyed your stay with us and that our staff took care of your needs while you were staying with us. Our whirlpool is currently under renovations and we are hoping to have it back soon. I will forward... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 14, 2015

This isn't really near the airport, per se, but I guess it's about as close as you can get for an affordable price. The plus of this location is that you're near lots of stores and restaurants should you need anything. I slept fine and the room was clean, but this is definitely just a 3-star joint. It's got the... More 

Was this review helpful? Yes 1
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Advisor Review for our hotel. We appreciate your feedback and i will share with our staff. We just completed a mlti-million dollar renovation last year to make our property more refreshed and up to date. Im sorry that you did not like everything about our hotel as we continue to... More 

Lamorlaye, France
Level Contributor
96 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed May 8, 2015

Aimed at those needing to stay near (but not on top of) the airport. Noise level was perfectly acceptable, check in was slow but OK, room was perfectly adequate as you'd expect from a chain. Wifi worked well, gym was reasonably equipped but not great. Shower and aircon both worked fine - aircon was noisy. Shuttle was efficient and on... More 

Was this review helpful? Yes
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Adviser review for our hotel. We are happy to hear that you enjoyed your stay with us and that the accommodations were to your liking. I will share your comments with our team. We do hope that when your travels bring you back to the Pittsburgh, PA area for either... More 

Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 30, 2015

It's a great place to stay. It was very recently remodeled and has a very acommodating staff. Also, a number of the rooms have balconies which is nice too. The van drivers are almost always on time to pick us at the airport. Also, they have a very good breakfast (which includes multiple flavors of greek yogurt). The hotel staff... More 

Was this review helpful? Yes 1
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Advisor review for our hotel. We are so happy to hear that you like our new product, enjoy our rooms and the staff. I will forward your comments to our team so they can see how much you enjoyed our hotel. We look forward to seeing you again the next... More 

Marietta, Georgia
Level Contributor
16 reviews
5 of 5 stars Reviewed April 12, 2015

We stayed here twice, once during a layover from Atlanta to Punta Cana and once on the way back, and we were nothing but pleased. There were six adults and one infant and we were comfortable in the large, spacious room. One of us called ahead to set up the Airport Shuttle and find out about restaurants and Pam was... More 

Was this review helpful? Yes
Shawn E, General Manager at Holiday Inn Express Hotel & Suites Pittsburgh Airport, responded to this review

Thank you for taking the time to write a Trip Advisor review for our hotel. I am so happy to hear that you enjoyed your stay with us and that you enjoyed all of our facilities and services. We strive to continue to deliver exceptional service each day to all of our guests as we want them to feel like... More 

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