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DoubleTree by Hilton Hotel Pittsburgh-Green Tree

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500 Mansfield Avenue, Pittsburgh, PA 15205
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DoubleTree by Hilton Hotel Pittsburgh-Green Tree
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DoubleTree by Hilton Hotel Pittsburgh-Green Tree
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428 Reviews from our TripAdvisor Community

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Traveler rating
    201
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
27 reviews 27 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here for sporting event. First, the location isn't the best. Not dangerous but on a very busy road going nowhere. You have to walk a mile to get to some where and there are no sidewalks to do this. The hotel itself is worn but our room was nice. VERY small bathroom. Usually I don't care but it got... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We had an all day ballroom event at this newly renovated DoubleTree and were extremely impressed from the moment we arrived. Renee, Kelly and Scott helped us arrange the room perfectly, and were available to ensure that everything went as planned. John and the other bartender were wonderful and the food was excellent! Cindy and the other servers were very... More 

Was this review helpful? Yes 1
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Thank you for sharing such wonderful feedback on Trip Advisor! We strive to create EXCELLENT experience and are so thrilled that our team members helped to make your event a success. We look forward to working with you, hopefully, for many times to come. Sincerely, Stephanie Masullo Director of Front Office stephanie.masullo@camhosp.com More 

Metuchen
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My husband and I just stayed at this hotel May 30-31. When we called to reserve we asked if they provided shuttle service into the city since this hotel was not in Pittsburgh proper. They told us they ran a shuttle service 24/7. After settling in on Friday we called the front desk around 4pm to arrange for a shuttle.... More 

Was this review helpful? Yes 1
Staunton, Virginia
Top Contributor
278 reviews 278 reviews
48 hotel reviews
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here 5/22-5/24. The hotel is enormous. They were very busy the weekend we were there with several weddings and meetings. However, everyone working there seemed to be handling the crowds well. They have an indoor and outdoor pool, a very nice fitness center, a restaurant/bar and a café. They have a business center right off the lobby. Our... More 

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Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Thank you for sharing your experience on Trip Advisor! We are thrilled to hear that you enjoyed your time here and we will look forward to your return. Have an EXCELLENT day, Stephanie Masullo Director of Front Office stephanie.masullo@camhosp.com More 

Windsor, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

The facilities are well kept and nice, however the beds, (which I was told after our stay are scheduled for replacement in a month) should have been replaced many months sooner. It is unfortunate because we have stayed here before and everything was very good.

Review collected in partnership with DoubleTree by Hilton

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Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Ken, Thank you for sharing your experience with us. We apologize that your experience was less than excellent. However, as your mentioned, every hotel room will be equipped with Doubletree by Hilton Sweet Dreams bedding after next week. We will look forward to your next stay and will strive to provide an EXCELLENT experience upon your return. Sincerely, Stephanie Masullo... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

This hotel gave horrible service. Their security made our situation dangerous by having drunk people puking and destroying the hallways. The lady at the front desk was extremely rude and made the situation worse. Cops were called and complicated the situation making the stay extremely unpleasant. DONT STAY HERE! Prices are cheep so party animals destroy the hotel. Look at... More 

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Syracuse, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

My boyfriend and I recently stayed at this hotel. It's located about 3 miles from downtown Pittsburgh and the hotel called and arranged for a cab to come get us and take us to PNC Park for a Pirates game. The room was nice and clean and the bed was one of the most comfortable hotel beds I've ever stayed... More 

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Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Alyssa, We appreciate your feedback regarding your recent stay with us. We strive to create EXCELLENT experiences and are thrilled that you enjoyed your time with us. We look forward to having an opportunity to serve you again. Sincerely, Stephanie Masullo Director of Front Office stephanie.masullo@camhosp.com More 

Houston, Texas
Top Contributor
65 reviews 65 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

We were overbooked at our hotel of choice and the Doubletree gladly welcomed us. They were outside the city limits, but they made us feel at home. Check-in was easy, the warm cookie was delicious, and the room was cozy and well-appointed. The room service and restaurant menus could have been improved upon, but we are a little more picky... More 

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Thank you for sharing your experience on Trip Advisor. We are glad that we were able to accommodate you and that you enjoyed your experience. We hope to be a hotel of your choice in the future. Thank you again for your feedback. Sincerely, Stephanie Masullo Director of Front Office stephanie.masullo@camhosp.com More 

Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel was newly renovated. Room sizes were large. A refrigerator in the room. We stayed in room 410. The bathroom was very tight and poorly designed. Beds were comfortable. The front desk could have been more friendly. Other than that I would rate it 6.5/10.

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Thank you for sharing your experience on Trip Advisor. We value your feedback and will use your comments to improve our service. We want your next experience to be a 10/10. We hope to have an opportunity to achieve that in the future. Sincerely, Stephanie Masullo Director of Front Office stephanie.masullo@camhosp.com More 

New York City, New York
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms were clean. Hotel amenities were nice with an on sight bar/restaurant, indoor/outdoor pool and work out room. Close proximity to downtown Pittsburgh. This is our second stay here and we enjoy the cleanliness and locale of this hotel.

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

We appreciate your feedback regarding your recent stay with us. We strive to create EXCELLENT experiences and are thrilled that you enjoyed your time with us. We look forward to having an opportunity to serve you again. Sincerely, Stephanie Masullo Director of Front Office stephanie.masullo@camhosp.com More 

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