We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Pittsburgh-Green Tree

Certificate of Excellence
Hotel deals
Hotel website
500 Mansfield Avenue, Pittsburgh, PA 15205
Special Offer
Bed & Breakfast
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
DoubleTree by Hilton Hotel Pittsburgh-Green Tree
Professional photos View all
Browse nearby
DoubleTree by Hilton Hotel Pittsburgh-Green Tree
Write a Review

402 reviews from our community

Traveler rating
    190
    123
    59
    24
    6
See reviews for
104
51
13
179
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (402)
  • Mar-May only
    (113)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (93)
All months
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

I am reviewing the breakfast restaurant service and food. I inquired about times for breakfast and lunch, and was told that breakfast was served until 11. I came downstairs at 10 AM. Very large space. Only 3 tables were occupied. Sign said "wait to be seated." I waited ... no one came. I sat myself. Finally my server appeared (Connie... More 

Was this review helpful? Yes
Martinsburg, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The accommodations and amenities were great. The only problem our entire family had was with the mattress, incredibly too hard. No one got a good night sleep and following day was effected b y this. Overall, our entire trip to the Pittsburgh area was great.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Pittsburgh, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Overall, i was excited to have my stay since they were advertising that this hotel was newly renovated. When I was checking in - around 6pm, front desk staffs were NOT nice at all. Very informal and not professional. I asked for incidental charges and she acted as if I didn't know what it was. The only good thing was... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Dear Lauren, We’re sorry we didn't provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope... More 

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Clean, modern, and friendly large hotel. There's many options for food and the location is minutes from downtown Pittsburgh. This hotel recently went through a huge renovation. It is among the nicest in the area.

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Dave, Thank you for such a wonderful review! We strive to create EXCELLENT experiences and are thrilled you enjoyed your stay. We look forward to welcoming you back in the future. Sincerely, Stephanie Masullo Director of Front Office stephanie.masullo@camhosp.com More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I was only at this hotel for a few hours but was happy with the service. I checked in late in the evening and had an early morning flight. One of the few hotels that I found that offered a 24 hour airport shuttle service. The evening clerk checked me in and gave me a warm cookie & also gave... More 

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Bill, Thank you so much for the wonderful feedback! We hope to have an opportunity to welcome you back in the future and that you get to spend more time with us. Sincerely, Stephanie Masullo Director of Front Office stephanie.masullo@camhosp.com More 

Pittsburgh
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My wife and I were attending a wedding reception in the hotel the night of our stay. We arrived at the hotel at approximately 3:30pm and were told that "the system was down" and they were unable to check us into our room. We were given no timeframe of when we could check in. Meanwhile, other guests were able to... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Eric, Thank you for taking the time to share feedback on your recent stay with us. We’re very sorry to hear you experienced an undesirable level of customer service and assure you we have addressed the problems you mentioned with the front desk staff. We appreciate you alerting us to this issue. We hope you will give us the opportunity... More 

Wattsburg, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights for a hockey tournament - room was great, very clean, great amenities at the hotel (fitness center and pool/hot tub especially). Good meeting room space we used for a pre-tournament meeting on the first night. Staff was very friendly and helpful!

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Dave, Thank you for sharing your experience on Trip Advisor! We hopefully will have an opportunity to welcome you back for next year's tournament as well. Sincerely, Stephanie Masullo Director of Front Office stephanie.masullo@camhosp.com More 

La Grange Park, Illinois
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

Very comfortable hotel about 4 miles from downtown. The pool and hot tub was a great plus. The drinks and food were also very good. The room was very clean and comfortable...you never want to get out of those beds! Friendly folks in Pittsburgh...I highly recommend hotel.

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Thank you so very much for your recommendation as that is the best compliment we could receive. I am thrilled to hear you enjoyed your experience and we look forward to warmly welcoming you back in the future! Warmest Regards, Stephanie Masullo Director of Front Office stephanie.masullo@camhosp.com More 

Bemus Point
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel was easily accessible. The staff were very friendly and helpful from check-in through check-out! The gym was very nice with very clean machines. Everything was clean and our room was away from all off the congested areas.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Ronald, Thank you for the EXCELLENT review you posted on Trip Advisor! The weather is starting to get better and brighter every day! Come back and see us again in the sunshine. Sincerely, Stephanie Masullo Director of Front Office stephanie.masullo@camhosp.com More 

New York City, New York
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My son and I recently stayed in this hotel for a weekend to visit colleges in the area. It is a nice, clean, friendly place and I would recommend it highly. I also commend the food - the breakfast is plentiful and very good and we had dinner in the bar/restaurant both nights and were very happy with it. My... More 

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Thank you for your kind comments on Trip Advisor. The restaurant staff will be commended for their EXCELLENT service. We hope to see you again in the future. Sincerely, Stephanie Masullo Director of Front Office stephanie.masullo@camhosp.com More 

Questions? Get answers from hotel staff and past guests. Ask a question

64 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (14)
Viewed
Bathroom (10)
Viewed
View from room (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (10)
Viewed
Dining (3)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question