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DoubleTree by Hilton Hotel Pittsburgh-Green Tree

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500 Mansfield Avenue, Pittsburgh, PA 15205
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1 room 1 guest
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DoubleTree by Hilton Hotel Pittsburgh-Green Tree
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502 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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4 of 5 stars Reviewed yesterday NEW

Hotel had been newly renovated. My room was really nice and clean. I was there for a conference. The food at the conference was exceptional. My only complaint was with the person putting out the food in our conference room. She was very loud and disruptive. She also wore only one glove and proceeded to touch all of the bread... More 

Review collected in partnership with DoubleTree by Hilton

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Pittsburgh (Greentree), United States
4 of 5 stars Reviewed yesterday NEW

Don't get me wrong. Aside from some food issues, my stay was wonderful, the staff was courteous, the rooms comfortable. I checked before my arrival about the kitchens offering gluten free food. I notified my server about my special need. She told me that the salad dressing had wheat as an ingredient, and I thanked her for telling me. However,... More 

Review collected in partnership with DoubleTree by Hilton

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Louisville, United States
5 of 5 stars Reviewed yesterday NEW

This hotel is near Pittsburgh, but is surrounded by hills of greenery helping one to enjoy nature and feel relaxed! The staff is "there to help whatever the need" and the meals for the conference were exceptionally tasty. You even had a choice of dessert - cake or pie!

Review collected in partnership with DoubleTree by Hilton

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Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Nice clean hotel, but a bit rundown. Good bones and cozy. Room service was good. Room was clean. Bathroom was clean. Facilities were ok. Not a homerun, but a good solid third base. Pool was good, had fun swimming between inside and outside.

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Erie, Pennsylvania
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago

We have been going to this hotel for our annual convention for nearly a decade and we have watched as the hotel has grown and improved over that time. The accommodations have been updated, the elevators have been fixed, and the hotel has generally been cleaned up. The majority of the employees were more than helpful, cheerful, and made us... More 

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

We appreciate you taking the time to fill out a review on our Trip Advisor page. We are pleased to hear that you are enjoying each stay with us. If I can be of any assistance with future accommodations, please do not hesitate to reach out to me. Best Regards, Darby Kurtz Front Office Manager darby.kurtz@camhosp.com More 

Warren, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed here several times now for an annual convention. The staff is extremely helpful and friendly--even with the several hundred people attending the convention. Very clean facility, safe area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Thank you for filling out a review on our Trip Advisor page. We appreciate your feedback. I am so happy to hear that you enjoyed your stay with us. Come back and see us soon! Best Regards, Darby Kurtz Front Office Manager darby.kurtz@camhosp.com More 

Cincinnati, Ohio
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

I was tasked with coordinating a conference for the first time in my life and the process was pretty grueling to say the least. Debbie and the sales team were so understanding of my lack of experience and was so friendly and consistently both helpful and responsive of any issues that arose in food or session room orders as well... More 

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Thank you so much for writing a review about our hotel on our Trip Advisor page! We are excited to hear about your experience with working with our staff members during your convention. I will pass along the great news. We hope you will consider planning more events at The Double Tree by Hilton Pittsburgh Green Tree! Best Regards, Darby... More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel seemed nice and had included parking and wifi, but not breakfast. We received warm cookies upon check in and our room was spacious. The windows haven't been cleaned on the outside and the edges are dusty. The vent from the ac was coated in dust, as was the small ledge of the sink. The grout in the bathtub... More 

Was this review helpful? Yes 1
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Thank you for filling out a review on our Trip Advisor page. We greatly value feedback from our guests in order to improve our property on a daily basis. I have given the information you shared with me to members of our management team. We hope that you will return to our property during your next trip to Pittsburgh. Have... More 

Warren, United States
1 review
4 of 5 stars Reviewed 1 week ago

Staff was pleasant and helpful. Elevators were a bit far from check in though help was available if needed. Restaurant /lounge was nice, great TVs, but would have been nice to have closed caption or sound devices.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Thank you for filling out a review on Trip Advisor. We greatly appreciate your feedback. We hope you enjoyed your stay with us and will consider our property during your next visit to the Pittsburgh area! Best Regards, Darby Kurtz Front Office Manager darby.kurtz@camhosp.com More 

Erie, Pennsylvania
Level Contributor
82 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Generally, I really like DoubleTree Hotels, but this one was good and bad...The first night, we were kept awake until 2 am by a conference of wild Moose members! Generally running amok in the hall ways and carrying on outside of our window. After asking the front desk to attend to the problem, we discovered that they had only one... More 

Was this review helpful? Yes
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

We appreciate you taking time to fill our a review on our Trip Advisor page. I am sorry to hear that you did not enjoy your first night at our property, but that our staff was able to make the situation right for you.If you have any further questions or comments about your stay, please do not hesitate to reach... More 

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