Dear Jessica M, Hello and thank you so much for letting other Trip Advisor users know of your excellent experience as our recent guest. I will gladly pass your sentiments along to our team and it was a pleasure being able to serve you while visiting Pittsburgh. As you're likely aware, the Consol Energy Center hosts many events throughout the... More

Dear Philosophyguru, Hello and thank you kindly for reviewing your recent stay as our guest on Trip Advisor. Allow me to extend my profound apologies to you for the inconveniences you experienced in your tower suite. We are immediately focusing on the specifics you provided to correct the issues in the timeliest manner possible. Additionally, I ask you to feel... More

Dear Lacy0702, Good afternoon and thank you so much for letting other Trip Advisor users know of your recent experience as our guest. Your kind input, as well as all we receive from our guests, will be passed on and discussed with the staff. We are very proud of our successful affiliation with both the Pittsburgh Penguins and the Consol... More

Dear thelittlebird, Hello and thank you very much for taking the time to review your recent stay as our guest. Your sentiments are as well-received as they are understandable and I apologize for where your experience at our hotel fell short. Architecturally, we have a low number of double queen suites relevant to the overall size of the hotel and... More

Dear caAMma, Hello and thank you for reviewing your recent stay as our guest. We very much appreciate having the opportunity to hear from all of our guests in both positive scenarios and negative. With absolutely no risk of misinterpretation, our hotel clearly missed the mark where your stay is concerned and I emphatically apologize to you for the experience.... More

Dear Rol R, Good morning and thank you very much for reviewing your recent stay as out guest on Trip Advisor. It is very rewarding to all the staff here to read reviews such as yours and I'm very glad that you enjoyed a positive, memorable experience here. You may be assured that we are monitoring very closely the feedback... More

Dear whitesandsiestakey, Hello and thank you for leaving a review of your recent stay as our guest and wow! .... what a review it is. On behalf of all the staff here, we greatly appreciate you taking the time to include so many details of your stay and we are elated that we were successful in accommodating you with an... More

Dear SKB59, Hello and good day to you. Allow me to thank you profoundly for taking the time to post a review of your recent stay as our guest on Trip Advisor. It is as rewarding to us as it is constructive to our continued success to read of your experience and your sentiments will be shared with our staff.... More

Dear jcm88, Good day to you and thank you very much for your insightful review of your positive experience as our recent guest. It was a pleasure having you here for St. Patrick's Day weekend and I'm glad to read that we were successful in meeting if not exceeding, your expectations. We consider any input from any of our guests... More