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SpringHill Suites Pittsburgh Southside Works

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2950 South Water Street, Pittsburgh, PA 15203
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SpringHill Suites Pittsburgh Southside Works
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SpringHill Suites Pittsburgh Southside Works
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SpringHill Suites Pittsburgh Southside Works
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207 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SpringHill Suites Pittsburgh Southside Works
See the most recent reviews
Sturgeon Bay
Level Contributor
190 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed May 8, 2015

This appears to be a newer hotel located in a great part of Pittsburg called Southside Works. It's about 3 miles from downtown, and Southside Works is where the former Steel mills were located. It's now a really great, hip, walkable area with excellent restaurants and shopping. Right across the street from the hotel is a beautiful walking/cycling trail that... More 

Was this review helpful? Yes
Mindy M, Front Office Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for choosing to stay with us at the SpringHill Suites South Side Works! We are glad that you liked the location; as there are many restaurants and shops in close walking distance to the hotel. Thank you for providing feedback on our front desk staff. Here at the SpringHill, we try and provide the best level of guest... More 

Olympia, Washington
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 30, 2015

But the back half will please only the train spotters among us. Liked the staff, liked the room--a great place for the business traveler--and liked the proximity to my meeting in Pittsburgh. The hotel is within an easy walk of a good selection of restaurants, though a small urban desert of new but unleased buildings intervenes. Sure, the mattress was... More 

Was this review helpful? Yes 1
Mindy M, Front Office Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for choosing to stay at the Springhill Suites South Side Pittsburgh. We appreciate you as a valued guest. Thank you for noticing the friendliness of the staff and the cleanliness of the hotel. The hotel is located rather close to the train tracks, as part of the industrial side of the city. I am sorry that the trains... More 

Cincinnati, Ohio
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 27, 2015

This hotel was lovely with only one hitch which I knew ahead of time. The back of it is right next to the railroad tracks. Knowing this, I requested a room in the front which was perfect and had a wonderful view of the river, and we were not bothered by any noise. The rooms are lovely and very comfortable.... More 

Was this review helpful? Yes 1
Mindy M, Front Office Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for choosing to stay with us at the SpringHill Suites Southside! We are very glad to hear that you enjoyed your stay at our hotel. Thank you for the great comments on the rooms, the lobby area, and our housekeeping staff. We are glad that we could accomodate your party all in rooms that faced the river and... More 

Barrie, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 9, 2015

On one side of the hotel, the trains go by probably every 20 min or so, sometimes more, sometimes less. At times, the windows shook. Having said, we gave 4 stars because the front desk staff (Sam and Lauren) were amazing in moving us to a quieter room - even when it was a fully packed weekend. We were pleased... More 

Was this review helpful? Yes 1
Mindy M, Front Office Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for choosing to stay with us at the SpringHill Suites South Side! We appreciate you taking the time to let us know how your recent stay with us was. We do apologize that on your first night the noise did disturb you sleep. I am glad to hear that once the front desk did move your room location... More 

Newtown, Pennsylvania
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 3, 2015

Overall it was very nice. The room was very clean. There were 4 of us in a room with 2 queen beds, a pull out couch and kitchenette. The pullout couch is not the greatest...but wasn't expecting much from that. Continental breakfast was good, eggs, cereals, coffee, fruits, etc.. We drove into downtown Pittsburgh in less than 5 minutes, and... More 

Was this review helpful? Yes
Mindy M, Front Office Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for choosing to stay with us at the SpringHill Suites South Side! We are glad that you enjoyed your stay and that our location was close and convenient to the University of Pittsburgh for your visit. Thank You. More 

Philadelphia, Pennsylvania
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 31, 2015

We stayed in room 607 and had a nice two night stay here. On check in I made sure to ask for a 'Quiet' room. The clerk put us in this room as it is well away from the train tracks. It faces the river and looks over to Oakland. We liked the Queen/Queen room design. Comfortable beds and bedding.... More 

Was this review helpful? Yes 1
Matt G, General Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

PhilliePhanJoe, Thank you for the nice review. I am happy that you enjoyed your stay at the Hotel while you were in Pittsburgh. Thank you again. More 

Hampton, United States
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 30, 2015

I will tell you the staff was very friendly, breakfast was great, room was very nice. However, the one side of the building is literally feet away from an active train line. The first time I heard a noise, I went running for the window. Yup a train was literally feet away from the wall where our beds were on.... More 

Was this review helpful? Yes
Kristin B, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for your feedback about your recent stay at the Springhill Suites, we appreciate you taking the time to let us know what areas we need to improve. It is great to hear that our staff was friendly, breakfast was good, and your room was nice and clean. I apologize for the inconvenience that was caused by our elevator... More 

Elizabethtown, Pennsylvania
Level Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed March 29, 2015

The hotel itself is very nice, new and clean. The staff were great and helpful. We had an issue with our heating unit and were switch to another room without issue. The breakfast is very good and plentiful. I would rate the hotel higher except for one thing: it is literally right on top of an active railroad. To minimize... More 

Was this review helpful? Yes
Kristin B, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for taking the time to review our hotel. I am happy to hear that our staff was able to assist you with your heater issue. We try our best to accommodate everyone's needs and make sure you feel right at home. I am sorry that you were disturbed by the train. If you are a light sleeper we... More 

Wilmington, Delaware
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed March 22, 2015

There are two things you should know about this property when considering staying in it. First, it is, indeed, so close to the train tracks that the building vibrates when the trains pass. Second, there is parking but it is not free (currently $14/night). There are two aspects to hotel reviews - physical property and staff performance - the latter... More 

Was this review helpful? Yes
Kristin B, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

I apologize that you were not completely satisfied with your most recent stay at the Springhill Suites Pittsburgh Southside. I am happy to hear that the staff was pleasant and your room was clean, but I apologize that the train kept you from enjoying your stay entirely. Our staff does their best to accommodate guests by placing them on the... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 19, 2015

Staff are very friendly and helpful. Walls are a little thin (I can hear some of my neighbor's conversation) but are still better than many hotels I've stayed at. Good size room, and the internet is working fine. As with another reviewer, i'd give it a 5 if it weren't for the train.

Was this review helpful? Yes
Matt G, General Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Dear Beth, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matt Giehll General Manager More 

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