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SpringHill Suites Pittsburgh Southside Works

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2950 South Water Street, Pittsburgh, PA 15203
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1 room 1 guest
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SpringHill Suites Pittsburgh Southside Works
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212 Reviews from our TripAdvisor Community

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Traveler rating
    45
    91
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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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RODEO
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

No shuttle service from airport. Check in was easy and painless. Had clean room on 5th floor overlooking train tracks and another building. Internet worked okay and TV had enough channels to go to sleep or wake up to. Continental breakfast was filling and had a variety of breakfast food and fresh fruit. Always coffee if needed. Had use of... More 

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Houston, Texas
Level Contributor
5 reviews
2 of 5 stars Reviewed 6 days ago NEW

Good room and accomodations, but housekeeping is horrible. Bath tub and floor had hair, mold on the shower curtain, stain on pillow....will not return to this location. Other travelers complained about the trains, but we actually enjoyed the background noise.

Was this review helpful? Yes
Kristin B, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed our location and the friendliness of the staff. I am extremely disappointed to hear about the cleanliness of your room. We certainly do not get many bad comments about our housekeeping department as we take pride in our rooms and maintain them... More 

DECATUR
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago

We had this hotel booked by a person organizing a reunion. It's a nice, recently built hotel. It's right on the Monongahela river and close to all the restaurants and bars on Carson St, The Hofbrau Haus and the Southside Works. The rooms are nicely appointed and furnished. OK - having said all those nice things about the location.....the back... More 

Was this review helpful? Yes 1
Kristin B, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Brian, Thank you for taking the time to review our hotel. We appreciate the feedback. Thank you so much for all of the kind words about our clean rooms and friendly staff. We work very hard to provide excellent service to our guests. Unfortunately, our hotel is next to a train tunnel and it is required by law for trains... More 

Birmingham, Alabama
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I will start off by saying that the hotel, rooms, staff were all excellent! Who in their right mind would build a hotel on top of the train tracks? Seriously, no matter what anyone tells you, unless you are passed out, incoherent or have bose headphones on you will not sleep if your room is near the tracks. 7 times... More 

Was this review helpful? Yes 1
Kristin B, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you so much for taking the time to review our hotel. We appreciate the kind words about our staff and rooms. I am glad that you found the service of our staff to be excellent. As for the train, I ask myself that same question every day. We strive to find ways to improve this situation. We do our... More 

Minneapolis, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stayed here a few weeks ago. The hotel is very pretty and well maintained. The bed is fabulous and the cable tv gave good selections. I've noticed in many hotels these days that the a/c is often too cold. It took me a couple of hours, several blankets, and a second front-desk clerk who turned on the heat, to... More 

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Mindy M, Front Office Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Ann B, Thank you for choosing to stay with us at the SpringHill Suites South Side Works. We appreciate you as a valued guest and hope you enjoyed your overall stay with us. We are glad to hear that you like the bed and the tv channel lineup. We do apologize that the room temperature was too cold for you.... More 

Downingtown, Pennsylvania
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We chose this location because how convenient it would be for our trip. We had no idea about the train running right next to the hotel. I have booked another stay and have requested the river side. The breakfast was pretty good. The only thing I wish they had is some outside seating.

Was this review helpful? Yes
Mindy M, Front Office Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for choosing to stay with us at the SpringHill Suites south side. We appreciate you taking the time to share your experience with us about your recent stay. We are glad that the location was convenient for your trip. We do apologize that the noise from the train disturbed your sleep. We will be happy to accomodate you... More 

Columbus, Ohio
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 8, 2015

We stayed here for a bachelorette party with 7 girls. We just got 1 room with 2 double beds and expected to be crowded, but actually had plenty of room! The rooms were huge. This hotel has a fantastic location and would stay here again in a heartbeat. Nice pool too! The #1 perk of the hotel is the free... More 

Was this review helpful? Yes 1
Mindy M, Front Office Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for choosing to stay with at the SpringHill Suites South Side Works! We are glad to hear that everyone in your group had a great time! Thank you for the comments on our spacious guest rooms and our breakfast. We are also glad that your group got to take advantage of our shuttle service through the southside! Thank... More 

Philadelphia, Pennsylvania
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 2, 2015

This hotel has beautiful river views, and you can walk to Southside where there are some fun shops and tons of restaurants. Parking is 14$ each day, which adds up quickly. The rooms are clean and comfortable, and the staff is very helpful. The breakfast is fine. However, this is a popular hotel for bachelor/bacholorette gatherings as they can walk... More 

Was this review helpful? Yes
Mindy M, Front Office Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for staying with us at the SpringHill Suites South Side! We thank you for the comments on the hotel location and our clean guest rooms. While our hotel is popular because we are so close to the bars of the south side, we do have a strict one car per room policy on sold out night to be... More 

North Potomac
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 1, 2015

I will start by saying that the hotel is clean, the lobby is inviting, the rooms were comfortable, the breakfast was perfectly fine, and the staff was very friendly. The parking, however, is a bit steep ($14/day). We were visiting Pittsburgh for a family event on short notice. It was a busy weekend in Pittsburgh with the Rolling Stones playing... More 

Was this review helpful? Yes
Mindy M, Front Office Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Hello Lauren, Thank you for taking the time to share with us your recent experience with us at the SpringHill Suites South Side! We thank you for your great comments on our front desk staff. I do apologize that the first night your room was noisy from the train; but I am glad that we were able to accomodate a... More 

Berea, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 8, 2015

I stayed here this past Saturday I was with some members of my cycling group to do some riding and brew hopping for the weekend. The location was perfect, right on the GAP trail. We arrived in the morning so were not able to check in at that time but they did give us a pass for parking so we... More 

Was this review helpful? Yes
Kristin B, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for your review on your recent stay at the Springhill Suites Pittsburgh Southside. I am glad that my staff was friendly and helpful and that you were able to enjoy the bike trails. I am very disappointed to hear about the cleanliness of your room. This is certainly not our standard and we surely do not get many... More 

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