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SpringHill Suites Pittsburgh Southside Works

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2950 South Water Street, Pittsburgh, PA 15203
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SpringHill Suites Pittsburgh Southside Works
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SpringHill Suites Pittsburgh Southside Works
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207 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I stayed here a few weeks ago. The hotel is very pretty and well maintained. The bed is fabulous and the cable tv gave good selections. I've noticed in many hotels these days that the a/c is often too cold. It took me a couple of hours, several blankets, and a second front-desk clerk who turned on the heat, to... More 

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Downingtown, Pennsylvania
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We chose this location because how convenient it would be for our trip. We had no idea about the train running right next to the hotel. I have booked another stay and have requested the river side. The breakfast was pretty good. The only thing I wish they had is some outside seating.

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Mindy M, Front Office Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for choosing to stay with us at the SpringHill Suites south side. We appreciate you taking the time to share your experience with us about your recent stay. We are glad that the location was convenient for your trip. We do apologize that the noise from the train disturbed your sleep. We will be happy to accomodate you... More 

Columbus, Ohio
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a bachelorette party with 7 girls. We just got 1 room with 2 double beds and expected to be crowded, but actually had plenty of room! The rooms were huge. This hotel has a fantastic location and would stay here again in a heartbeat. Nice pool too! The #1 perk of the hotel is the free... More 

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Mindy M, Front Office Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for choosing to stay with at the SpringHill Suites South Side Works! We are glad to hear that everyone in your group had a great time! Thank you for the comments on our spacious guest rooms and our breakfast. We are also glad that your group got to take advantage of our shuttle service through the southside! Thank... More 

Philadelphia, Pennsylvania
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has beautiful river views, and you can walk to Southside where there are some fun shops and tons of restaurants. Parking is 14$ each day, which adds up quickly. The rooms are clean and comfortable, and the staff is very helpful. The breakfast is fine. However, this is a popular hotel for bachelor/bacholorette gatherings as they can walk... More 

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Mindy M, Front Office Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for staying with us at the SpringHill Suites South Side! We thank you for the comments on the hotel location and our clean guest rooms. While our hotel is popular because we are so close to the bars of the south side, we do have a strict one car per room policy on sold out night to be... More 

North Potomac
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I will start by saying that the hotel is clean, the lobby is inviting, the rooms were comfortable, the breakfast was perfectly fine, and the staff was very friendly. The parking, however, is a bit steep ($14/day). We were visiting Pittsburgh for a family event on short notice. It was a busy weekend in Pittsburgh with the Rolling Stones playing... More 

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Mindy M, Front Office Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Hello Lauren, Thank you for taking the time to share with us your recent experience with us at the SpringHill Suites South Side! We thank you for your great comments on our front desk staff. I do apologize that the first night your room was noisy from the train; but I am glad that we were able to accomodate a... More 

Berea, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 8, 2015

I stayed here this past Saturday I was with some members of my cycling group to do some riding and brew hopping for the weekend. The location was perfect, right on the GAP trail. We arrived in the morning so were not able to check in at that time but they did give us a pass for parking so we... More 

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Kristin B, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for your review on your recent stay at the Springhill Suites Pittsburgh Southside. I am glad that my staff was friendly and helpful and that you were able to enjoy the bike trails. I am very disappointed to hear about the cleanliness of your room. This is certainly not our standard and we surely do not get many... More 

Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 29, 2015

It is clean and a nice place all in all. The trains that run on the one side are way too loud and kept waking g me up. The staff was very friendly and helpful. The breakfast was nice as well. I really found it unrealistic that they charged for parking, especially 14.00.

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Kristin B, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Hello Michael, Thank you for the feedback on your recent stay at the Springhill Suites Pittsburgh Southside Works. I am happy to hear that you had a nice clean room and our staff was friendly. With the train next door we strive to make sure that everything else is perfect for our guests. I'm sorry that you did not agree... More 

Charlotte, North Carolina
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 26, 2015

My husband and I traveled to Pittsburgh for one night to see a Pirates game. Since we were only staying for one night, our priorities were proximity to the ballpark, price and safety. Price: Unfortunately, prices for Memorial Day weekend were outrageous! We utilized Priceline and still payed way too much for this hotel at $150 a night. I would... More 

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Kristin B, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you so much for taking the time to provide such a detailed and honest review of your recent stay with us at the Springhill Suites Pittsburgh Southside Works. We appreciate the feedback so that we can ensure these problems will not persist. I apologize that you felt like you did not get your money’s worth during your stay. Weekends... More 

uk
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 25, 2015

My colleague booked this hotel for one night so I did not do the usual check trip advisor. There is a freight train right next to the hotel which runs all night.I could cope with this as I use to live by a railway station when I was younger. However just before it goes into the tunnel some of the... More 

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Matt G, General Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you very much for your feedback in reference to your recent stay at the Springhill Suites Pittsburgh Southside Works. I am sorry to hear that the nearby train disturbed you while a guest of the hotel. The next time that you plan a trip to the Pittsburgh Area, I would love the opportunity to have to stay at the... More 

Jaco, Costa Rica
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 12, 2015

My wife and had to visit Pittsburgh for business, however, we decided to take advantage of the trip and spend a couple of days knowing the city. We decided to stay on the SpringHill Suites Pittsburgh Southside Works based on what looked like pretty good location (river front, near downtown, close to several attractions) and because it was fairly new,... More 

Was this review helpful? Yes 1
Matt G, General Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for choosing to stay with us at the Springhill Suites by Marriott in Pittsburgh South Side Works. We appreciate you choosing our hotel based on our waterfront location. We do apologize that the trains were loud and disrupted your sleep. We also apologize that the guest service that you received when reporting this issue was less than satisfactory.... More 

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