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All 53 Pittsburgh hotels

SpringHill Suites Pittsburgh Southside Works

3.0 of 5 Hotel   |   2950 South Water Street, Pittsburgh, PA 15203 (Southside Flats)
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SpringHill Suites Pittsburgh Southside Works

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68%
Ranked #32 of 53 hotels in Pittsburgh
Certificate of Excellence 2013
A recent review
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140 people have reviewed this hotel

Traveler rating
    32
    63
    25
    14
    6
See reviews for
50
19
8
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
Cranford, New Jersey
1 review
2 of 5 stars Reviewed 3 days ago NEW

Room very nice. However, right below my window was the train tracks All night long freight trains went by blowing their whistles and rumbling by. Also, my room was next to the elevator and I could hear the elevator going up and down all night long

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Melissa_Craven_FOM, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Randi, Thank you for choosing to stay with us at the SpringHill Suites Pittsburgh Southside works. We appreciate your feedback. I am sorry to hear that the noise from the train caused a disturbance during your stay. I am happy to hear that you were pleased with the condition and cleanliness of your room, along with the service you received.... More

Camby, Indiana
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel. It comes with a free breakfast that has both hot and cold choices, juice, coffee and milk. Only thing missing is a soda fountain as I drink diet coke instead of coffee (as do many Americans). The rooms are large and comfortable with a nice little living area couch, desk sink and mini refrigerator... More

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Dallas
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel is spotless and rooms are nice, typical of the newer/remodeled Springhill brand. But it is really hard to describe how bad the train noise is. My room didn't even face the tracks, and I sleep with earplugs always. Didn't matter. The hotel is positioned at the entrance to a tunnel, and every train blows its whistle long and hard.... More

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Melissa_Craven_FOM, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for choosing to stay at the SpringHill Suites Pittsburgh Southside Works. We greatly appreciate your feedback. We pride ourselves on the cleanliness of our hotel and strive to ensure that each guest receives excellent service. We apologize for the inconvenience you experienced with the noise from the train. We do hope that you will offer our property another... More

Harrisburg, Pennsylvania
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

This was a very clean hotel, friendly staff and good breakfast. However, I must comment on the trains that ran all night long just feet from our room! I've stayed in hotels near train tracks before, but this was ridiculous. The room literally shook each time a train went by all night long. I wish I had read the TripAdvisor... More

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Matt M, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thanks so much for choosing the SpringHill Suites Pittsburgh Southside Works for you recent trip to Pittsburgh and thank you for your feedback Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction, providing exceptional customer service, and offering clean rooms Our goal is to address your concerns so... More

Gainesville, Florida
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is true the hotel has not one but two train tracks next to it. They are busy railways that go all night. Having said that we are people who sleep thru everything apparently so it didn't bother us. I do like this hotel as it is SPOTLESS! On this trip we were on a college tour and this was... More

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Hatboro, Pennsylvania
1 review
1 of 5 stars Reviewed 4 weeks ago

This hotel is located right next to railroad tracks, and the locomotives blow their whistle every time they approach a tunnel. Who in their right mind would build a hotel next to railroad tracks? I will never stay here again, even if they offered my a room on the street side of the building! I also think it is terrible... More

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Matt M, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Pitt_Mom_JL , Thank you very much for your feedback. I'm sorry to hear that you did not enjoy your stay due to the noise from the train that runs near the property. I am very sorry to loose your future business, we try our best to maintain the cleanest hotel possible with great customer service. If I can be of... More

DuBois PA
Contributor
16 reviews 16 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 19, 2014

There are busy rail lines literally right next to the hotel, and I was being woken up constantly from the noise ! This is unacceptable for a $165 a night hotel !!! The room it's self was spacious and clean, hotel staff were friendly, and the room actually had a working internet connection - but the noise trains ruined the... More

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Matt G, General Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Richard, Thank you very much for your feedback in reference to your recent stay at The Springhill Suites Pittsburgh Southside Works. I appologize for the noise that disturbed your stay from the train that runs near the property. The next time you are a guest of the hotel, we will try and locate your room on the other side of... More

Central Wisconsin
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 16, 2014

Stayed here 3 nights as part of a family group (our group used 7 rooms in all). Hotel: fairly new, clean modern décor, rooms are good sized and very comfortable. The free breakfast is ample, and generally good (the eggs the 2nd day were better than the first), with plenty of choices, served in an airy and pleasant lobby. Location:... More

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Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 2, 2014

This hotel is in a great location, easy walking distance to the South Side Works. No free parking though- $14. The staff was very welcoming and friendly. They helped to arrange their shuttle van to drop us off and pick us up from the concert we were attending, which we greatly appreciated. The rooms were clean and spacious. Unfortunately train... More

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Charleston, South Carolina
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 7, 2014

I went as a couple right before the new year. We were pleasantly surprised by the interior of the hotel. It has clean lines and the furniture in both the lobby and rooms is nice. We stayed on the 6th floor and enjoyed our view of the river. The bed was comfortable and inviting. The continental breakfast was really great.... More

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Additional Information about SpringHill Suites Pittsburgh Southside Works

Also Known As:
Springhill Suites Pittsburgh Southside Works Hotel
Springhill Suites Pittsburgh Southside Works Hotel Pittsburgh
Address: 2950 South Water Street, Pittsburgh, PA 15203
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Southside Flats
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 53 hotels in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Pittsburgh Southside Works 3*
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