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Residence Inn Pittsburgh North Shore

Certificate of Excellence
3.0 of 5
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574 West General Robinson St, GPS use 214 instead of 574, Pittsburgh, PA 15212
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Residence Inn Pittsburgh North Shore
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Ranked #6 of 59 Hotels in Pittsburgh
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Ladyderks Shelton, Connecticut
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419 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Shelton, Connecticut
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed here on a visit to PNC. Perfect walking location! Our room had an awesome, unobstructed view of the park. Rooms were spacious and clean. Downstairs had a small little store for late night snacking after a night out on the town. Would stay here again when visiting Pittsburgh without a doubt!

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This place is literally across the street from PNC Park. We were facing the highway side and had no noise issues. We arrived quite early before check in and staff wasn't what I would call "friendly" however, when we came back a few hours later we checked in with a different person and she was much nicer. Also, our toilet... More 

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Peabody, Massachusetts
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The perfect place to stay, especially is you are attending a Pirate's game. The park is literally across the street. The staff is friendly and the rooms are clean and modern. Many attractions are within walking distance and there are many restaurants nearby. Very close to the river walk, good for early morning stroll. The only negative I found was... More 

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Beaver Falls, PA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I stayed at the Residence Inn North Shore on July 11, 2015. Check in was smooth, the room was clean and great, parking was convenient and you just walk across the street to PNC Park. The only drawback at all was breakfast in the morning. We went down at 9:00am, an hour before breakfast ends. MANY items were empty. Nobody... More 

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Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

I am happy that everything was smooth upon check in and everything in your room. Plus it is great to be right across the street from PNC Park. I am sorry about the breakfast in the morning. I know breakfast gets pretty busy at the 9AM hour due to everyone coming down alI at once, but still no reason for... More 

Baltimore, Maryland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location! We had a corner room and the room was wonderful! The front desk staff were just ok. My suggestion would be to inform the front desk staff of recommendations in the area; we asked for a recommendation and we were told there weren't any in the area. We ended up walking around and found exactly what we were... More 

Was this review helpful? Yes 1
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

I am happy you enjoyed your room and the location of our hotel. I am sorry that the front desk was not willing to help you find recommendations for either dining options or things to do in the area. Usually during races, we are able to try and get guests into our hotel via the SpringHill Suites parking lot. I... More 

Daphne, Alabama
Level Contributor
136 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been a regular at this hotel for the past two years and until recently have been very pleased, but... Overall condition of the property has declined. Housekeeping significantly declined. The elevators have an odor reminding one of sweaty gym socks. Suite superficially cleaned. I need to find another place to stay...

Was this review helpful? Yes 1
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

I would like to assure you we will discuss your room cleanliness with our houskeeping staff to ensure it will not happen again. We pride ourselves on being a clean and friendly atmosphere. We hope you will give us another chance. More 

Jacksonville, Florida
Level Contributor
152 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If this hotel were any closer to PNC Park it would be inside the stadium. A great location for a Pirates game and also right down the street from the excellent Warhol museum. Our two room suite had a comfortable sitting area with sofa and recliner and kitchen, and a separate sleeping area. Left before breakfast, but the dining area... More 

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Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

Our location is great for those attending a Pirates or Steelers game. You can't ask to be much closer to either stadium. You are able to get to any freeway without having to go through the city from our hotel. More 

Kissimmee, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You pay a high price for being located in the midst of the PNC Park-Heinz Field area and it is worth it. This is our third stay here over the past five years and while I still highly recommend this property, it was better in the past. The room attendants seemed overwhelmed on our recent trip and they didn't get... More 

Was this review helpful? Yes
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

Yes, this particular Residence Inn no longer offers the "Evening Social" due to the amount of restaurants in the area. We are now offer an "Out and About" program that allows our guests to get out and enjoy our city. More 

Chicago, Illinois
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is across the street from PNC field and has an excellent location. The rooms and common areas were clean and nicely decorated. The front desk staff were excellent but kitchen and housekeeping need help. We came in for a weekend including a Pirates game on Saturday and breakfast on Saturday was a disaster. They ran out of coffee... More 

Was this review helpful? Yes
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

This is a great location for baseball or football games. You definitely can't get any closer! I am delighted you enjoyed your stay with the exception of some hiccups. We have taken your feedback and have told the proper departments to ensure it will not happen again. We do hope you will stay with us in the future. More 

Zionsville, Indiana
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in town for one night with all of our kids and we think the Residence Inn is ideal when travelling with a large family. We found the staff at this location to be super helpful and friendly. Our rooms were updated and clean. The breakfast in the morning was good with no long wait lines and plenty of... More 

Was this review helpful? Yes
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

The rooms here are great for those travelling as a family with the full kitchen. The breakfast is great with a variety of items that no one should go away hungry. More 

Hotel Review Summarization

What travelers say

  • PNC park(11)
  • Heinz field(7)
  • Pirates game(3)
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