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Residence Inn Pittsburgh North Shore

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574 West General Robinson St, GPS use 214 instead of 574, Pittsburgh, PA 15212
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Residence Inn Pittsburgh North Shore
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Ranked #5 of 55 Hotels in Pittsburgh
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Cyndy G White Oak, Pennsylvania
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375 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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White Oak, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I live in the suburbs right outside of Pittsburgh. Every year we set aside a weekend to stay at a hotel in our beautiful city to enjoy all that it has to offer. We have stayed at the Sheraton in Station Square several times, at the Renaissance downtown, and the Holiday Inn on the South Side. The... More 

Was this review helpful? Yes 1
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

Thank you so much for taking the time to review our hotel. I am delighted you enjoyed your stay and our staff was able to give you the full Residence Inn Service. I will pass along the compliments to both Joe and Alex and the service that was given to you. I hope you will come back again for a... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

What a wonderful place to stay! The staff was very friendly and helpful. The room was very spacious. We had a king studio! Breakfast in the morning was a very nice variety of choices. The breakfast attendant was very thoughtful with putting out fresh hot food and providing a tray to take the food and drinks back to the room.... More 

Was this review helpful? Yes
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

I am happy to see that our staff was very accommodating for you and your family. It does make it nice to be able to take your food up to your room with a tray instead of trying to juggle everything. More 

Hagerstown, Maryland
Top Contributor
98 reviews 98 reviews
15 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent one night at this Residence Inn during our recent trip to Pittsburgh. The hotel is located downtown, but was very accessible and easy to get in and out of. The staff was friendly and our room was clean and spacious. The free breakfast in the morning was very good with a varied selection of items.... More 

Was this review helpful? Yes
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

Our location is perfect for those attending a sporting event or anything in downtown with the subway located just outside our front door and the shuttle. I am glad your family had a great time staying with us. Unfortunately, we have to charge the parking fee due to us not owing our parking lot, but it is worth it since... More 

St. Paul
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We travel to Pittsburgh regularly to visit family and have now found what will be our regular place to stay. The room was attractive, comfortable and looked out on PNC Park and downtown. The breakfast is above average, to be sure. When we needed something fixed in the room it was handled immediately.

Was this review helpful? Yes
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

I am delighted you have choosen the Residence Inn North Shore as your property of choice whenever your travels may bring you to Pittsburgh. Our location makes it very easy to get around the city and also take in ball game. We look forward to a future visit with us. More 

Buffalo, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

This review is very delayed but I wanted to make sure I wrote it. We came back home to a major snow storm and things have been crazy in WNY since lol. My husband and I stayed at the Residence Inn North shore the weekend of November 14th, 2014. The hotel was easy to get to and had onsite parking... More 

Was this review helpful? Yes
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

Thank you for taking the time to review our hotel and letting me know how great customer service you received from Alex. I will let her know. We pride ourselves on delivering the best customer service to not only meet the needs of guests, but to also go above and beyond what you may have requested. I hope you will... More 

Cleveland, Ohio
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I travel into pittsburg for business often, and when I get a choice, I always choose this Residence Inn. Everyone is nice, breakfast is good, rooms are very large with nice kitchens, they'll do laundry and grocery shopping. Especially when you're staying for a week on business, this place is super perfect. They have a pool and gym and all... More 

Was this review helpful? Yes
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

I am happy that you enjoyed your stay and you were able to use many of our great amenities. I am glad you are able to utilize the shuttle and get you around the city. Our front office staff is always willing to help out and give you great information about the city. More 

Steubenville, Ohio
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I will not be the first to say that this particular hotel was by far one of the best I have ever stayed at. I booked a room for 2 days during Valentines Day. (13-15th) I made my reservation online through Marriott's site. Once my reservation was complete I contacted the manager to arrange to have flowers delivered to my... More 

Was this review helpful? Yes 1
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

I am so glad you enjoyed your stay with us and that everything met or exceeded your expectations. I hope your girlfriend had a great brithday. Our proximity to the ballpark does make it nice to just walk right across the street and into the homeplate entrance. We hope you will see us again for a ball game. More 

Kalamazoo, Michigan
Top Contributor
122 reviews 122 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 18, 2015

Ok, I have stayed in every kind of Marriott chain there is. As far as Residence Inn is concerned, this is by far the best I've been to. They checked me in early, gave me all kinds of Pittsburgh tips, and my room is huge, clean, and the bed is comfortable. I left a tip for the cleaning staff and... More 

Was this review helpful? Yes 1
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

I am happy you were able to utilize all of the amenities our hotel as to offer such as the billiards room/movie room. It is nice when it is cold out and you just want to relax in the hotel without having to go out and about. I am delighted our front office staff was able to get you into... More 

New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2015

Booked this hotel for our trip to Pittsburgh and are very happy that we did. Location is great if you are go into the Andy Warhol museum, just a short walk down the street. Hotel is very clean and the rooms are quite spacious. The free breakfast is excellent with nice touches like make your own waffles. I would definitely... More 

Was this review helpful? Yes
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

Our location is great if you going to a baseball game, football game, the casino, or one of the many museums here on the North Shore. You can walk to all of the attractions or we do offer a complimentary shuttle to select areas of Pittsburgh. The complimentary continental breakfast offers a wide variety of items so you will not... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed February 17, 2015

My family and stayed here when my daughters had tickets to a show at STAGE AE. Just a block away from the concert. This hotel had a nice warm indoor pool for my youngest boy who did not go to the concert. Definitely book a suite. Plenty of room and separate bedrooms. I thought the traffic noise would bother me... More 

Was this review helpful? Yes
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

I am happy to hear you and your family enjoyed your stay with us. Our hotel is conveniently located about 3 blocks away from Stage AE, so you don't have to worry about driving and parking. The indoor pool is great to entertain children while the other parent is at work or the family just wants to relax. I hope... More 

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