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Residence Inn Pittsburgh North Shore

Certificate of Excellence
3.0 of 5
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574 West General Robinson St, GPS use 214 instead of 574, Pittsburgh, PA 15212
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Residence Inn Pittsburgh North Shore
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Ranked #5 of 59 Hotels in Pittsburgh
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
wvguy22 Charleston, WV
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404 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Charleston, WV
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my second say at this location over the previous two years. The location is perfect for sporting events, downtown or just a visit to the area. Situated directly across the street from PNC Park, there is no better stay for a Pirates game. Also, Heinz Field is just down the street. The common areas, and guest rooms are... More 

Was this review helpful? Yes
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

We are delighted you stayed with again this year. With the our hotel being right next to PNC Park, you can't beat just walking right across the street. I'm happy you find the positives of staying here out weigh the parking charge. I hope you will be staying with us again in the near future. More 

Port Saint Lucie, Florida
Level Contributor
88 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

As a Marriott Platinum member, I have stayed at this location more than a few times and have frequented several Marriott properties. With that said, I have expectations of great service and response to concerns. I recently stayed here and the front desk staff is very professional, cordial, and respectful. The shuttle service was great as well. On arrival to... More 

Was this review helpful? Yes 1
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

Thank you for taking the time to review our hotel. We have passed along the information to our housekeeping department to ensure the best customer service and cleanliness within your hotel room. We look forward to having you stay again if you wish to do so. More 

Burke, Virginia
Level Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The R I is in a great location for fans of the Bucs and the Steelers. We recently stayed a couple of nights to see some baseball. PNC Stadium is right across the street!! How cool is that!! Our room was very nice and the breakfasts were good. There is parking on the premises ( for a fee...of course!) All... More 

Was this review helpful? Yes
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

Our location is great for those attending a Pirates or Steelers game. It's great being able to walk out the front door and right into PNC Park or Heinz Field. We are delighted you enjoyed your stay and we hope you will visit us again in the future. More 

New York City, New York
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am a lifetime Marriott platinum member and truly love my long history of staying at various Marriott hotels or partner hotels both in the USA and Europe . My wife and I recently stayed at the Residence Inn to see the Bucs Baseball Game with friends who live in the area . The location was terrific for the stadium... More 

Was this review helpful? Yes
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

Thank you for taking the time to review the Residence Inn Pittsburgh North Shore. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for housekeeping issue. Our Housekeeping Department will be made aware of this issue so that it... More 

Maryville, Tennessee
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at this hotel to attend a Pirates baseball game. This is the perfect place to stay for that purpose. The baseball stadium is literally just across the street. Loved it! It is also just about a 10 minute walk from the Steelers Stadium. We thoroughly enjoyed our stay here. Lots of places close by to eat. Parking... More 

Was this review helpful? Yes
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

This location is perfect for any baseball fanatic. We are close to Heinz Field and a lot of different bars and restaurants. You can find a little bit of everything over here on the North Shore. We are delighted you enjoyed your stay and look forward to having you stay with us again in the future. More 

york, pa
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just got back from a weekend stay at the Residence Inn North Shore. What a great place! We stayed in a studio room and were really pleased by the cleanliness of the rooms. Everything seemed new and in great condition and the kitchenette was perfect! We had a minor maintenance problem and the front desk and maintenance staff were... More 

Was this review helpful? Yes 2
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

We are happy that you enjoyed your stay with us this past weekend. The rooms are still great looking after 5 years and the kitchen in the room is an excellent option so you don't have to go out to eat every night. I am delighted that maintenance was able to fix the problem in your room immediately and you... More 

Pittsburgh, Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We have stayed at the Residence Inn North Shore a few times a month since its opening. Deterioration in any hotel over time is normal. But because this RI is used so heavily by people who do actually reside there this one is in bad shape! The rooms have an odor, the fabrics are worn out (there are arm covers... More 

Was this review helpful? Yes
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

Thank you for your comments in regards to our hotel. The North Shore is very up and coming with new restaurants and hotels popping up. Our location is great for baseball and football viewers. If you would like to share more information, please call the hotel. We appreciate you taking the time to review our property. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel was so convenient. It is literally right across the street from PNC Park. Easy walk to restaurants and the River Walk. Convenient (and free) train access nearby to downtown. The rooms are big and the breakfast is free. Also have a great shuttle to almost anywhere.

Was this review helpful? Yes 1
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

Our location is great for attending a baseball game or going out to dinner. The shuttles is great if you don't want to walk or drive around the city. The "T" station adjacent to our building allows guest to get into the city without having to look for parking. We are delighted you enjoyed your stay and look forward to... More 

Erie
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

If you're willing to pay for convenience, this is a great place to stay for concerts or games. It is across the street from PNC Park and a short walk to Heinz Field, Stage AE, and restaurants such as Tilted Kilt, Rivertowne and Jerome Bettis. The staff is pleasant and the hotel is clean. It also has its own parking... More 

Was this review helpful? Yes 1
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

Our hotel is a great location for baseball/football games or even concerts since we are right next door to both PNC Park, Heinz Field, and Stage AE. Plus you have a ton of restaurants within walking distance of our hotel as well. Kenny Chesney is a big weekend here for us and I apologize that breakfast was not up to... More 

Toronto, Canada
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Massive two bedroom with Kitchen across the street from PNC Park. One king room and one queen room. Even across from the ballpark was able to sleep easy at night. Was able to cook a full dinner then walk across to the Park. Room was clean and comfortable. Staff were great in providing directions to beer retail, mall and Target.... More 

Was this review helpful? Yes 1
Melissa L, Front Office Manager at Residence Inn Pittsburgh North Shore, responded to this review

I am delighted you enjoyed the make your own belgian waffles in the morning. I have never seen so many items that you can put on waffles unless you were at a restaurant buffet. It's great being able to cook in your room instead of going out to eat every night. I am happy that our front office staff were... More 

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