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Fairmont Pittsburgh

Certificate of Excellence
GreenLeadersPlatinum level
510 Market Street, at Fifth Avenue, Pittsburgh, PA 15222
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Fairmont Pittsburgh
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518 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Pasadena
1 review
5 of 5 stars Reviewed 2 days ago NEW

As would be expected at a Fairmont, this hotel is great in service, amentities, quality of rooms, location of hotel, great bar with ability to watch a game. This is always my first hotel choice to stay.

Review collected in partnership with Fairmont Hotels & Resorts

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Boardman, Ohio
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for a Pirates game. It was definitely in walking distance, right down the street and over the bridge. I have stayed in many hotels, but never slept better than I did in my comfy bed here. It was by far the best bed! Our room was spacious, with floor to ceiling windows overlooking Mt. Washington. The bathroom was... More 

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FairmontPittsburgh, Manager at Fairmont Pittsburgh, responded to this review

Thank you for posting your review, Dana. I am pleased to learn you had a relaxing stay with us (those beds are dreamy!). We look forward to welcoming you back to Fairmont Pittsburgh soon. Sincerely, Mindi Morin Director of Operations More 

Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a very beautiful hotel right in the center of downtown. Our room was very spacious with two queen size beds. Most hotels offer double beds when two beds are in a room. I like it when they have queen size beds so you have more room. The bathroom was very spacious with two sinks and a separate shower... More 

Was this review helpful? Yes
FairmontPittsburgh, Manager at Fairmont Pittsburgh, responded to this review

Thank you for the excellent review, Andrew! I am delighted to learn you enjoyed the room amenities and your meal at Habitat during your recent visit to Pittsburgh. We hope to welcome you back soon. Kind regards, Mindi Morin Director of Operations More 

Columbus, Ohio
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a quick 1 night stay at the Fairmont Pittsburgh for a business trip. Great location downtown, within walking distance to restaurants, the baseball stadium, etc. Was given room on 22nd which offered great views. Room was spacious and clean. Just what I'd expect from a Fairmont. Staff was very friendly. Had a nice bar area in lobby. Modern lobby.... More 

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FairmontPittsburgh, Manager at Fairmont Pittsburgh, responded to this review

Adrienne, Thank you for taking the time to post your review. I am pleased to learn you enjoyed your quick trip to Fairmont Pittsburgh! Please note that complimentary wifi is available through our free loyalty program, Fairmont President's Club. We would be happy to sign you up on your next visit. We hope to welcome you back soon! Sincerely, Mindi... More 

Pittsburgh
Level Contributor
108 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is well located in the city with an attractive lobby. However, the guest rooms and bathrooms are not representative of a 5-star hotel. They are similar to what you would find at a Hilton or Marriott. The room service menu is limited and the lounge might as well be an airport hotel bar. No food service after midnight... More 

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FairmontPittsburgh, Manager at Fairmont Pittsburgh, responded to this review

Thank you for taking the time to post your review. While I am pleased that you experienced excellent service during you stay, I am sorry to learn that our guest rooms and amenities did not meet your expectations. We value guest feedback and have noted your comments. If you would like to discuss your recent visit with me directly, please... More 

chicago
2 reviews
5 of 5 stars Reviewed 1 week ago

Perfect location...Quiet rooms...Generous size rooms...very clean and fresh! Friendly and helpful staff... hard working staff... Defiantly would stay here again when I'm back in Pittsburgh... The band was also staying in the hotel...lots of fans were around having fun...

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontPittsburgh, Manager at Fairmont Pittsburgh, responded to this review

Thank you for your wonderful review, Larry. I am delighted to learn you enjoyed your recent stay for the Rolling Stones concert. I will be certain to share your feedback with our staff and recognize them for their excellent service. We hope you'll consider Fairmont should your travels bring you back to Pittsburgh. Kind regards, Mindi Morin Director of Operations More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked this room for an anniversary trip we were taking. I chose the hotel based on the location of the event we were attending. The hotel staff was not welcoming or informative. Our room was as nice as I expected. The shower was very nice. I would look for a different hotel of we ever go back to Pittsburgh.

Was this review helpful? Yes 1
FairmontPittsburgh, Manager at Fairmont Pittsburgh, responded to this review

Dear Steph, Thank you for posting your review. I am so sorry to hear that your recent visit was underwhelming - especially after learning that you were here celebrating a special anniversary. We pride ourselves on warm and engaging service, and it sounds like you did not experience that during your stay. I would appreciate the opportunity to speak with... More 

Fairview
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We booked two rooms for an overnight stay during a quick two-day trip top Pittsburgh. The hotel did not have the adjoining rooms were wanted when we first made the reservation, but the hotel made note of our request and found our preferred accomodations quickly. Upon a arrival we discovered the wifi in our room was not working, the hotel... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontPittsburgh, Manager at Fairmont Pittsburgh, responded to this review

Thank you for your review, Webersfam5! I am delighted to hear that you enjoyed your stay and our staff was able to accommodate your request for adjoining rooms and get your wifi working. We hope you'll consider Fairmont again should your travels bring you back to Pittsburgh. Sincerely, Mindi Morin Director of Operations More 

Dallas, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is in a perfect location. It is in walking distance of PNC Park and Heinz Stadium. Our room had a perfect view of PNC Park and the hotel provided binoculars to view the game. This is a perfect hotel for business in Pittsburgh. The hotel has a first class fitness center and spa located on the second floor.... More 

Was this review helpful? Yes
FairmontPittsburgh, Manager at Fairmont Pittsburgh, responded to this review

Thank you for your review, cescheig. I am delighted to learn that you enjoyed the fitness center and room service during your recent stay. I am also happy that we were able to adjust the temperature in your room to your liking. We hope you will consider Fairmont should your travels bring you back to Pittsburgh. Kind regards, Mindi Morin... More 

Campina Verde, MG
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my third time at this property. Extremely friendly staff and high-level service from the check-in all the way to the sendoff (except breakfast). The room is extremely quiet and the bed is amazing. One thing that has good room for improvement is the breakfast experience, service was mostly slow and out of sync. We were a larger group... More 

Was this review helpful? Yes
FairmontPittsburgh, Manager at Fairmont Pittsburgh, responded to this review

Thank you for posting your review, MannaMac. I am pleased to learn you enjoyed your room accommodations and that our staff provided excellent service during your recent stay. I am, however, disappointed to hear your breakfast experience did not meet your expectations. Please know that we appreciate your feedback and will use it as an opportunity for improvement. We hope... More 

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