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Hampton Inn Pittsburgh University/Medical Center

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3315 Hamlet St., Pittsburgh, PA 15213
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Hampton Inn Pittsburgh University\/Medical Center
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598 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Pittsburgh University/Medical Center
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Cumberland, Maryland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 25, 2015

Affordable, clean and convenient to UPMC. Staff is friendly and welcoming. Did not evaluate the breakfast. We had early morning surgery and checked out before 7. It is about 3 block from UPMC so it is probably not withib walking distance. It is also only about a mile from downtown for concerts, ballgames, etc.

Review collected in partnership with Hampton

Helpful?
Thank dennis m
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

It was our pleasure to make your stay as nice as possible during a hospital visit. Thank you for the kind words, greatly appreciated. I hope your family member has a speedy recovery and hope you return for a leisure visit soon! Shanna McLean More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 23, 2015

I choose this hotel because it was close to childrens hospital. We stayed in a king room. The room was a little small, but clean. The bed was a little hard. Breakfast was nice. Had a lot to choose from. Front desk was nice. All together the hotel was nice.

Helpful?
Thank boogirl08
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you so much for your review! As the Assistant General Manager, it warms my heart to know we provided an wonderful experience during difficult times, especially visiting the Children's Hospital. We truly do strive to take care of each guest that stays with us, and to make life a bit easier when guests are visiting loved ones in the... More 

York, United States
1 review
4 of 5 stars Reviewed December 22, 2015

We are always happy when we stay in Pittsburgh. The staff is friendly, helpful and the rooms are very nice. Great deal for the money. Shuttle is always so helpful so you don't have to drive downtown. I only wished on hockey game nights that the shuttle would got until 10 - 10:30.. Taxi's are very expensive. Our stay was... More 

Review collected in partnership with Hampton

Helpful?
Thank Stacey H
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

We really appreciate the return business that you have given us. One of the definite great things about our hotel is the complimentary shuttle service. Our shuttle does stop running at 10pm, however, we will be discussing the possibilities of running later for special events. We look forward to your next visit, until then have a safe holiday! Shanna McLean... More 

Vestal, New York
1 review
4 of 5 stars Reviewed December 22, 2015

Traveled to Pittsburgh to see the Steelers and Bronco's play. Hotels within immediate walking distance of the Stadium were $325+ per night which was a bit expensive given the rest of the weekends expenses. Found the Hampton Inn within 3 miles of the Stadium who offered free shuttle service close to the Stadium and a good breakfast. Upon arrival, we... More 

Helpful?
Thank fletchej82
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thanks for choosing our hotel! I'm so sorry that your booking was incorrect which caused a small hiccup at check-in. Thanks for working with us to get this resolved for you. I am happy that you enjoyed all the amenities we have to offer. Kaylin takes pride in finding effective solutions as efficiently as possible, and is a great leader... More 

Bucharest, Romania
1 review
4 of 5 stars Reviewed December 8, 2015

I really liked the 24/7 free coffee buffet. It did magic to my jet lag. I also appreciated the free shuttle that could take you and pick you up from anywhere within a 2 mile radius of the hotel. Not a very rich buffet in terms of variety but very good food. I also believe the position was pretty good... More 

Review collected in partnership with Hampton

Helpful?
Thank Ciprian Gabrial D
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for choosing to stay here with us at the Hampton Inn University/Medical Center and thank you for writing such a wonderful review of our hotel and your stay. We take so much pride in our location of our hotel because we are so close to downtown, museums, and restaurants! There is a little something for everyone who stays... More 

Hollywood, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 30, 2015

Very comfy room, but all the staff was ALL very friendly. For a 6 day convention Rick and Tracy were so wonderful taking us back and forth to the convention center and pointing out points of interest.

Helpful?
Thank samCKVM
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for taking the time to write a review of your experience staying with us at the Hampton Inn University/Medical Center! We are grateful to have been able to accommodate you and make your stay as comfortable as possible during your convention. I am glad you took advantage of our complimentary shuttle service with Rick and Tracy, they are... More 

cincinnati, ohio, United States
1 review
5 of 5 stars Reviewed November 30, 2015

The room and staff were excellent. The charge for traveling with a Pet was sort of a surprise as it was not made clear when booking. But I would certainly stay her again. The breakfast was delicious and fresh and staff were very friendly and helpful. The motel even though located in the city was very quiet.

Review collected in partnership with Hampton

Helpful?
Thank John B
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

We appreciate the compliments you wrote about our hotel. We love having our pet friends here at our hotel as well. Our breakfast is one of our most popular amenities along with our complimentary shuttle service. Thanks again for taking the time to review our property and we look forward to your next visit! Shanna McLean Assistant General Manager 412-681-1000 More 

Atlanta, Georgia
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 29, 2015

We checked into the hotel that was full of a large Swim group that took over all common areas. Their size was so large that those of us not part of the group did not feel comfortable accessing the common areas including breakfast. They also took over at lunch and dinner with catered in food and the group again dominated... More 

Review collected in partnership with Hampton

Helpful?
1 Thank CZBrat1977
Benjamin W, General Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Dear, CZBrat1977, Since we find value in all guest feedback, thank you for taking the time to write about your recent experience at our hotel. I was pleased to read that other than the staff's inability to offer an alternate on-site venue for congregating, they were otherwise courteous. I was also pleased to read that the room met your needs,... More 

Buffalo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 21, 2015

Our toilet overflowed from the time we arrived and we repeatedly asked that it be fixed and it never was. Housekeeping never came to our room. I made numerous calls about each of these problems and either the phone rang with no answer or someone answered and assured me the problems would be addressed -- neither problem was addressed. On... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Laura R
Benjamin W, General Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Dear Laura R, Thank you for posting your review, and for helping us improve our interdepartmental communication as a result. Realizing that service is a cornerstone that a hotel's success is built on, we strive to continuously embrace it as our culture. As such, in no way was your experience indicative of the culture we promote, and In light of... More 

Corning, New York
1 review
5 of 5 stars Reviewed November 19, 2015

we were traveling to Pittsburgh from new York its a 6 hour drive for us my grandson was having surgery at the children's hospital. Of course being stressed out from that the staff went above and beyond to help us while we were there for 5 nights and traveling with a small dog. Everyone we talked to was very friendly... More 

Helpful?
Thank margie m
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

We are glad that you enjoyed your stay with us. Thank you for your excellent review. It was under unfortunate circumstances, but we hope that everything went well. We look forward to your next visit, until then, take care! Shanna McLean Assistant General Manager 412-681-1000 More 

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