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Hampton Inn Pittsburgh University/Medical Center

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3315 Hamlet St., Pittsburgh, PA 15213
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Hampton Inn Pittsburgh University/Medical Center
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Hampton Inn Pittsburgh University/Medical Center
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529 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

great place to stay while in pittsburg. I would recommend it to my friends.have stayed at many places in pittsburg but this is my choice for several reaons. convience, price, location to the event that I was attending,and the staff

Review collected in partnership with Hampton

Was this review helpful? Yes
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for your review. We take great pride in our customer service as well as our accommodations and we love when it shows. We look forward to having you back in the future. Shanna McLean Assistant General Manager More 

Brunswick, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Front desk person Shanna is a wonderful person after a long day on the road. The neighborhood has many choices for dining within walking distance. For the really energetic it is even within walking distance of the Carnegie museums.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you so much for your glowing review! The staff takes pride in our hospitality, and we are thrilled when that shines through. We look forward to seeing you again and thank you for your kind words. Shanna Mclean Assistant General Manager More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

Hampton Inn usually is our choice when we're travelling for a day or two-college visits, workshops, visiting relatives, etc. The rooms are always clean, rates usually the best available, they'll match rates from online deals, and the breakfast includes a good range of choices INCLUDING EGGS and FRESH FRUIT! (not just pasty rolls)

Review collected in partnership with Hampton

Was this review helpful? Yes
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for taking the time to fill out a review regarding your recent stay with us. We strive to provide the best possible service and accommodations we can for our guests, and we are thrilled we were able to meet your expectations! We know you have several hotels to choose from when you travel, we appreciate you choosing Hampton... More 

Dallas, Texas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on business. The location was fine for my meetings the next day. Hotel was very clean and comfortable. Wifi was fine. Free breakfast in the morning was nice and tasty. Good value for the price.

Was this review helpful? Yes
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for taking the time to write a review about our property. We really appreciate the kind feedback you provided of our hotel and staff! We certainly plan on keeping up the good work here, and we look forward to seeing you again next time you visit the area! Shanna Mclean Assistant General Manager More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I don't know where to start. After a 7 hour drive this is not where I wanted to be. First of all after being checked in our first room was a disaster we were in the room the floors and beds were wet as if they were completely damp. The bathroom toilet was broken wouldn't flush. The phone didn't work... More 

Was this review helpful? Yes
jzottola, General Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Dear David I, Thank you for taking the time share your feedback. I'm quite concerned about your experience, most notably your mention of the carpet and furnishings being wet or damp. I'm uncertain as to what would have caused this in not just the initial room you were assigned, but the second one as well. Also, being so close to... More 

WV
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a family member at UPMC and needed a place to stay. The beds and pillows are VERY comfortable! Breakfast was good as well. Nice clean rooms. The only problem was there's no real buffer from outside and it was freezing in the lobby.

Was this review helpful? Yes
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for taking the time to fill out a review regarding your recent stay with us. We are delighted that you were so happy with your accommodations with us! We know you have several hotels to choose from when you travel, thank you for choosing Hampton Inn and we look forward to seeing you again. Shanna McLean Assistant General... More 

Erie
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Husband and I stayed here over a Saturday night for morning wedding at Heinz Chapel. Everything is not new in this hotel, but it is extremely clean. The staff is what puts it over the top. We were able to check in early, freshen up in our room after a 10:30 wedding. The hotel shuttle then took us to the... More 

Was this review helpful? Yes
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

We thank you for your very kind words. We pride ourselves on our courteous and helpful staff. We labor to ensure that all Guests reach their destinations in a safe and timely manner, with our Complimentary Shuttle Service. We appreciate your staying with us and look forward to your staying with us again. Sincerely, Shanna McLean Assistant General Manager More 

SE PA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The accommodations are no more or less than one would expect, but the service was exceptional. Everyone we encountered was not only competent and helpful, but cheerful! We left a bag in our room when leaving; they located it and had it waiting for us when we swung back to pick it up AND waived a day's room fee, even... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

We thank you for you kind words and appreciate your staying with us. It was certainly our pleasure to have helped you with your luggage and any other assistance you may have needed. We pride ourselves on our helpful and courteous staff. We look forward to your staying with us again. Sincererly, Shanna McLean Assistant General Manager More 

orchard park, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff is friendly. They checked us in quickly. Decent breakfast in the morning. Rooms were quiet. My room smelled a little stale. Blasted the air to help fix it. Cable wasn't working correctly, but staff tried to fix it. Entrance to the parking lot can be tricky. GPS took me in a circle first time.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for the kind words and we are so pleased you had such a great stay with us! We are so lucky to have such a great staff as well as being centrally located to all of the amazing things to do in our city. See you soon and have a stellar day! Shanna McLean Assistant General Manager More 

Kennett Square, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was very adequate. The plumbing fixtures could be updated, the caulking around the tub was rough, but I suppose did the job. Definitely skip the hot breakfast, it was horrible!! Great location, close to U Pitt and the hospital.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

We thank your for your stay with us, and appreciate your bringing the issues regarding our Complimentary Breakfast and maintenance. We will labor to resolve any and all concerns by our Guest to their satisfaction. We are also happy to have been at a convenient location for your stay. Sincererly, Shanna McLean Assistant General Manager More 

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