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Hampton Inn Pittsburgh University/Medical Center

2.5 of 5 3315 Hamlet St., Pittsburgh, PA 15213
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Hampton Inn Pittsburgh University/Medical Center
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Hampton Inn Pittsburgh University/Medical Center
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442 reviews from our community

Traveler rating
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    64
    14
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hershey, United States
1 review
2 of 5 stars NEW

This place needs a facelift. The fitness center is really bad, and the free breakfast is even worse. I'm a fan of Hampton Inns, so I was very surprised a place like this exists. It's convenient to Pitt and Carnegie Mellon, though, so if that's more important than comfort, cleanliness, and happiness, have at it.

Review collected in partnership with Hampton

Was this review helpful? Yes
jzottola, General Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Dear Brain L, Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback about your stay and are very sorry for the condition of the hotel and will make sure we refresh our breakfast. We will take your comments under consideration as we work to improve... More 

myrtle beach, sc
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

So far so GREAT. This is my first trip to Pittsburgh. The front desk staff was personable and full of help. John and Lindsay have been tremendous with directions and just helping out overall. I would definitely stay here again. The rooms are clean and plenty of outlets/USB ports etc.

Was this review helpful? Yes
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for taking the time to write a review about your recent stay with us. Thank you for your kind words about our hotel and staff! We are thrilled you experienced our staffs "Hamptonality" and we invite you back to our Hampton Inn as your choice of a place to stay in Pittsburgh! More 

Harrisburg, Pennsylvania
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

We came into town for a Pitt basketball game. Found the price to be average and the rooms sufficient. The front desk personnel were not warm and fuzzy welcoming, but they did their job. Breakfast was good. The best part of the trip was the shuttle bus driver. He was amazing - told us so much about the area and... More 

Was this review helpful? Yes
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. We appreciate the kind words regarding our shuttle service and quality of the rooms! We are sorry to hear that did not find the front desk staff warm and fuzzy as this is not typical of our hotel. We always welcome any suggestions our... More 

Senior Contributor
30 reviews 30 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Front desk staff was friendly, professional and expedient. Room was smaller than we are used to. Walls were thin... We could clearly hear the TV in the next room. A lot of street noise too... cars, trucks, horns and sirens... surprising because we were on the fifth floor. Was thrilled to find USB ports on the desk and nightstand. Was... More 

Was this review helpful? Yes 1
jzottola, General Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank for choosing the Hampton Inn University Center and and writing a review on Trip Advisor. I am proud of the experience you had with our staff and cleanliness of your room as we really pride ourselves in these two areas we can control. I will look into some of the noise you did experience and see if we can... More 

Newton Falls, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Need to run shuttle service later when there is a late night concert. Because this wasn't available after the Garth Brooks concert we were stranded at the venue for almost 2 hours after the end of the concert.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for taking the time to write a review about your recent stay. We appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. More 

Blandon, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

We spent the weekend here while we were in town for the Garth Brooks concert. The staff could not have been nicer always answering our questions with a smile. The room was more than adequate, very comfortable and quiet. The parking lot is tight and it costs $14.00 to park, but I have stayed in places where parking was much... More 

Was this review helpful? Yes
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

We're very pleased to hear that we earned a 5 star review but most than anything to know that you enjoyed our Hamptonality spirit and of course amenities. We're looking forward to see you on your next trip to the area. More 

Glen Burnie, Maryland
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is the second time I have stayed here and both times have been enjoyable. The staff is friendly and extremely helpful. The rooms are clean and fresh. The breakfast a wide variety and they even offered to make the waffle for you. Great place to stay!

Review collected in partnership with Hampton

Was this review helpful? Yes
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for taking time to share your comments from your recent stay, I have share your them with the staff here and we are happy to hear that you enjoyed our reliable service and amenities. We're looking forward to see you on the near future. More 

Pennsylvania
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

$14.00 / day for parking, really? Here? The property needs a refresh; it looks worn and tired. The color scheme in my room was depressing: dark purple or brown and dark mustard colored walls. Dark carpeting. A hanging cobweb from the ceiling in one corner of my room remained there the entire week, it's probably still there. There was a... More 

Was this review helpful? Yes
jzottola, General Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Dear Sid Mac, Thank you for staying with us and sharing a review about our hotel on Trip Advisor as this is what help us in the future. We always stand by our 100% Satisfaction Guarantee like all Hamptons if you are not satisfied we do not expect you to pay. Below average is not where we want to rank... More 

Cambridge
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 22, 2015

We stayed at this hotel for a week along with many other guests attending a family wedding. We made full use of the free shuttle bus and were happy to be guided by the helpful drivers as to the best places to visit on our first trip to Pittsburgh. We liked the help yourself breakfast bar that had a wide... More 

Was this review helpful? Yes
Shanna M, Guest Relations Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

We are thrilled to hear such a great comments and to know that you enjoyed our location and accommodations as you probably experienced we are proud to share our Hamptonality with our guest and are looking for the next opportunity to have you here again! More 

Erie, Pennsylvania
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 19, 2015

Exceptionally clean, helpful staff. Perfect location if you have appointments at the VA Hospital. Their shuttle service is terrific/Rick the shuttle driver has the best sense of humor for the Pittsburgh traffic and will always get you "there" on time. Great morning breakfast...fresh fruits, hot cerals, eggs, etc.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shanna M, Guest Relations Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

I'm so glad you enjoyed your stay and found our hotel convenient to the VA Hospital! We love having you here, and it shows in each interaction our team members share with guests. Your comment will be shared with Rick. Thank you so much for staying with us. We hope to see you soon. More 

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Additional Information about Hampton Inn Pittsburgh University/Medical Center

Address: 3315 Hamlet St., Pittsburgh, PA 15213
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Pittsburgh University/Medical Center 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Hampton Inn Pittsburgh - University Hotel Pittsburgh
Hampton Inn University Center
Pittsburgh Hampton Inn
Hotel Style:
#9 Business Hotel in Pittsburgh
#10 Family Hotel in Pittsburgh
#11 Romantic Hotel in Pittsburgh

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