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Hampton Inn Pittsburgh University/Medical Center

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3315 Hamlet St., Pittsburgh, PA 15213
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1 room 1 adult
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Hampton Inn Pittsburgh University\/Medical Center
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598 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The Queen rooms are very small. Could hardly turn around in the shower. The bed was the most uncomfortable I have been in and usually stay in a hotel on average weekly. While "refurbished" the TV and desk are nice and new but the basics of room size, bed quality and room in bathroom were terrible.

Review collected in partnership with Hampton

Helpful?
1 Thank Steve K
Benjamin W, General Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Dear Steve K, Thank you for taking the time to provide your valued feedback regarding your recent stay with us. Realizing that a comfortable night's sleep is the most important aspect of a guest's satisfaction with a hotel, I'm sorry the bed in your room prevented you from resting comfortably. I appreciate you noting that the furnishings were nice, and... More 

Mechanicsburg, Pennsylvania
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stay in Pittsburgh often, but this is the first time I have stayed at this particular property. A couple of things to note: the property is a slight ways away from downtown; however, they have a shuttle that will take you close enough. The hotel is undergoing renovations but I was never inconvenienced by sound, dust, etc. While the... More 

Helpful?
Thank Benzboy06
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for placing a review on Trip Advisor. There are many choices out there but we were a pleasant surprise for you. I'm thrilled you were pleased with our staff as well as breakfast and that they provided the service you would expect from Hampton. We are located about 3 miles from the city center and do shuttle there... More 

Kent, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The lobby and elevator were filthy. The room was less than clean. The staff was incompetent. But it was close to everything we wanted to do in Pittsburgh. I would not choose to stay here again, although I have had good experiences with Hampton Inns in the past.

Review collected in partnership with Hampton

Helpful?
1 Thank Laura S
Benjamin W, General Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Dear, Laura S, Thank you for taking the time to review your recent stay with us. As we continue to improve our hotel through a very extensive renovation, we're consistently trying to maintain cleanliness despite so much exiting and entering through the lobby and elevators. However, regarding the room being less than clean, I fully understand that a thorough renovation... More 

Harrisburg, Pennsylvania
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our second time here. Although it is a good value, has a good breakfast, and is a clean place to stay, I was a little disappointed. At one time, I went down to talk to the front desk clerk, and no one was there. The handwritten sign said something like: "Making deliveries. Will be back soon." Why would... More 

Helpful?
1 Thank marycarol4
Benjamin W, General Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Dear marycarol4, Thank you so much for taking the time to review your recent stay with us; especially for the kind words regarding the breakfast, cleanliness, and friendly shuttle driver. Regarding the abbreviated shuttle service, I sincerely apologize for the inconvenience. In all honesty, we're short staffed a driver at the moment, and since the amount of rooms we have... More 

Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed here a few times and always been impressed. - The hotel is walking distance to UPMC hospitals but a shuttle is available if needed. - They discount parking for hospital guests and don't mind if you leave your car at the hotel during the day after you check out. - The rooms are newly renovated with a fridge... More 

Helpful?
Thank lynn301
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for your loyalty to our property! I am excited that you noted our shuttle service and the hospital parking discount. We take pride in all we offer from great service to a clean and cozy room to a hot breakfast in the morning and finally, the execution with housekeeping returning your call regarding your husband's gloves. I apologize... More 

Myrtle Beach, United States
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We were recently in Pittsburgh for my daughter's audition at Carnegie Mellon. We had a long drive and were quite stressed in general, but we were welcomed warmly at the front desk. The clerk was very friendly and helpful with dinner recommendations, shuttle info, etc. The room was nice and clean. Typical Hampton Room. Comfy beds! The complimentary breakfast was... More 

Helpful?
Thank Amelia B
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank for for your recent stay at our property. I am very delighted to hear that you and your daughter were completely satisfied with our staff and our amenities! Best of luck to your daughter and we hope to be your home away from home soon! Shanna McLean Assistant General Manager 412-681-1000 More 

Altoona, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in PGH for an appointment with a physician and stayed overnight the night beforehand. The weather ha turned sour, frightfully cold, and we were thankful we took the extra time into the city. Not being familiar to the area of University Center, the staff told us via phone how to get to the hotel the easiest method, since... More 

Helpful?
1 Thank muzA00nina
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for your review and for choosing to stay at the Hampton Inn University/Medical Center Pittsburgh! I am excited to see that you enjoyed our hotel and everything it has to offer. I am also pleased that our staff was able to provide you with the service of Hamptonality and that it can't be beat!! Our shuttle service is... More 

NewEnglander
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Once again a fabulous stay at a great hotel. Front desk staff was terrific. Breakfast was great with a good variety of options. Room was clean and comfortable. Price was fantastic. This is our go-to hotel when staying in the Pitt area.

Review collected in partnership with Hampton

Helpful?
Thank AnAdvisor
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Mr. Koenecke, Thank you for your loyalty to our property! I am excited to hear that we are your home away from home and that we consistently provide you with outstanding service. We look forward to your next visit! Have a wonderful weekend! Shanna McLean Assistant General Manager 412-681-1000 More 

Pittsburgh, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 1, 2016

The hotel's rooms are worn down. The staff at the check-in initially gave me the key to someone else's room, I guess they are tired too. The hotel is on the outskirts of the University Business District but it charges $14.00 per night for parking which I found to be way above a reasonable price. The heater was noisy and... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Serguei B
Benjamin W, General Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Dear Serguei B, Thank you for taking the time to review your stay with us. We value all guest feedback, as not only does it let us know what we're doing well, but also assists in our improvement efforts. Speaking of which, if you didn't notice the promotional banner and color schemes throughout our lobby, we're currently undergoing a thorough... More 

belpre, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 1, 2016

My wife and I found this location to be well above average in regard to the facility and staff. Would not hesitate to stay there again or recommend someone else to do so. Another plus is the parking is nearly at the front door and access to downtown Pittsburgh, Pa is very convenient.

Review collected in partnership with Hampton

Helpful?
1 Thank John B
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for selecting our property as your choice to stay in Pittsburgh. We are please that you were completely satisfied and enjoyed your visit! Parking is very convenient. We are located in the triangle of Blvd of the Allies and Forbes Ave, which makes driving into downtown easy. Hope to see you in the near future, until then take... More 

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