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Hampton Inn Pittsburgh University/Medical Center

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3315 Hamlet St., Pittsburgh, PA 15213
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Hampton Inn Pittsburgh University/Medical Center
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Hampton Inn Pittsburgh University/Medical Center
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469 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arlington, Virginia
Top Contributor
66 reviews 66 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The only negative I have is rooms on the third floor lack water pressure. First room 300 shower was a trickle took me a while to shower the next room 301 was better, but still lacked pressure. The hotel is old and it shows, but it is clean and the staff is friendly, friendly to the point that it shows... More 

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Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stay at Hilton properties at least once a week. This property is a little dated but has one key benefit. The shuttle service is PHENOMENAL! Rick and Angelo are great at what they do, they are very friendly, and know Pittsburgh very well. I had to wait at the front desk for 10 minutes because the front desk agent... More 

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Eldred, PA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently stay here, as it was close to the hospital and was priced right. The room was very nice, the bed very comfortable and the staff was excellent! tThe parking lot was very well light. I would stay here again!

Review collected in partnership with Hampton

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Fairfax, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This Hampton Inn is located just outside downtown Pittsburgh near the University of Pittsburgh. While it is an older hotel, the lobby and rooms are well maintained. And the hotel offers a free shuttle to downtown locations. We had two comfortable queen size beds. Other pluses: Friendly knowledgeable staff, excellent free breakfast, easy on-site parking and access to major roads.... More 

Review collected in partnership with Hampton

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Cincinnati, Ohio
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We love the Hampton Inn hotels but unfortunately I cannot recommend this hotel because: 1. We called in the morning of our arrival to make sure there is a crib in our rooms and that the rooms are connected. They told us over the phone that we should not worry. However, when we came in the evening they said that... More 

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jzottola, General Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Oded V, Thank you for staying with the Hampton Inn University Medical Center, sorry to hear about your experience.Can you please contact me as I would like to gather some more information and details so I can properly handle the situation and also make improvements for future guest stays. Please contact me anytime 412.681.1000 I would like to thank you... More 

United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Nice hotel, well located, but too noisy to sleep in. Check-in staff was outstanding. Response at check-out to noisy room was unacceptable and insincere. Sounded like someone was entering our room every time someone else opened or closed a door. Large gap around the door.

Review collected in partnership with Hampton

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Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for taking the time to fill out a review regarding your recent stay with us. We apologize you encountered noise issues during your stay from your neighbors. If you experience any issues while staying with us, please contact the front desk immediately so we can offer our assistance in resolving the matter for you so we can ensure... More 

Dayton, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Great staff, but not the nicest hotel. They could step up the cleanliness. The complimentary breakfast was so great though! Overall, not a bad place to stay for a quick visit. But you could probably find a better price at a nicer hotel.

Review collected in partnership with Hampton

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jzottola, General Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Dear Jessica U Thank you for your most recent stay here and taking the time for your review on Trip Advisor. I am glad that you experienced our great staff as we are striving to be the best in overall customer service. We make every attempt to be as clean as possible and would like the opportunity to improve from... More 

State College, Pennsylvania
Top Contributor
80 reviews 80 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this hotel prior to concert at Consol Energy Center. Check in was a breeze, staff very friendly and informative. Asked about shuttle and taxi to and from concert. They explained shuttle which worked for the trip to but shuttle stops at 9;00 or 10:00pm? Seems a little early but ok. Have stayed at other Hhonors properties where they... More 

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Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for taking the time to write about your recent stay with us. We strive to provide the best possible service and accommodations we can for our guests, and we are thrilled we met your expectations! Thank you for choosing Hampton Inn and we look forward to seeing you again! Shanna McLean Assistant General Manager More 

Ellicott City
Top Contributor
141 reviews 141 reviews
89 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a little difficult because of traffic to get in to during rush hour. Rooms are very nice and quiet. No nearby restaurants and the list the hotel gives you the closes is .4 miles away. In the rain I don't think so.Breakfast was very nice.

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Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you for taking the time to fill out a review on your recent stay with us. We apologize you were inconvenienced by the Pittsburgh traffic and we certainly appreciate your feedback! We know you have several hotels to choose from when you travel, we appreciate you choosing Hampton Inn and we look forward to seeing you again! Shanna McLean... More 

Hamilton, New Jersey, USA
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wifi was reliable. Breakfast was good. Everything was very clean. All of the staff were very friendly. Shuttle is crucial. Takes you anywhere within 3 miles. Rick the shuttle driver was fantastic. Picked us up at 11:30pm after working all day and having to come in early the next day. Genuinely nice guy. Saved our vacation.

Was this review helpful? Yes 1
Shanna M, Manager at Hampton Inn Pittsburgh University/Medical Center, responded to this review

Thank you so much for the flattering compliments about our hospitable staff and super convenient location. I'm glad you were pleased with our hotel and what it has to offer. We look forward to your next visit here! Shanna McLean Assistant General Manager More 

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