There are a lot of good things about this Hampton Inn. The beds are really comfortable, coffee and hot water are available at all hours, the breakfast is really good, the room is clean, towels are plentiful and the service at the front desk and the breakfast room is great. The hotel could use new carpeting and maybe a bit...
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Greetings,
Thank you for placing your review of our hotel on Tripadvisor. We are thilled you enjoyed your stay and had plenty of good things to say about our service, the staff, & your room. Although we do charge for parking, we are one of the most reasonably priced in the area but understand your comments as most Hampton Inn's...
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Had a 2 night stay. Room was bright, internet was so so. Hotel was a little used but served its purpose for me.
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Greetings,
Thank you for placing a review of our hotel on Tripadvisor. We appreciate your comments on your stay. We are actually ugrading our internet service so hopefully the next time you will not have any issues. We hope to see you again when in Pittsburgh.
Sincerely,
Jonathan Zottola
General Manager
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There is a reason this Hotel was so cheap! It is located in the midst of some of the worst urban decay that one can imagine (well, Eight Mile Road and Gratiot Ave in Detroit is worse). There are plenty of burned-out abandoned buildings that surround this property, so there are plenty of rooms available in the neighborhood. You will...
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Greetings,
Thank you for placing your review on tripadvisor. We apologize that you did not enjoy your stay with us. Although we do not have a restaurant, we do have many choices within walking distance and we do shuttle to them as well. I'm sorry if you were not provided this information from our staff. We are actually located in...
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I like the Hampton Inn family of hotels, and Hampton Inn University Center is another reason why. The corporate culture stresses friendliness to the staff and it shows in how they treat their guests.
Little amenities, such as cookies in the afternoon 24 hour coffee in the lobby are perks of staying at the Hampton Inn, but candy next to...
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Greetings,
Thank you for taking the time to place a review of our hotel on Tripadvisor. We are so delighted to hear your compliments on our staff, customer service, and amenities. We have our new Candy Bar and reserved VIP Diamond Member parking spaces as part of our newest amenities we offer at our hotel and we are thrilled you...
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I was looking for more amenities, given the price.
The immediate neighborhood was ok, but offered very little in restaurant options.
The staff was friendly and the room was reasonably clean.
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Greetings,
Thank you for placing a review of our hotel on Tripadvisor. We are sorry that you feel we are overpriced for the amenities we offer. I hope you were able to take advantage of all we offer on a complimentary basis such our free shuttle service, hot breakfast buffet, wireless internet, onsite fitness center & offsite full service fitness...
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I stayed here for one night on a business trip; the rate was lower than most everything else in or near the downtown Pittsburgh area. The front desk staff upon arrival (relatively late) was very pleasant, and they were also helpful in the morning when I needed a cab that took credit cards. Breakfast, as always with Hampton, was quite...
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Greetings,
Thank you for placing a review of our hotel on tripadvisor. We are happy you found our staff & breakfast a pleasant experience. We are sorry that you found your room not so pleasant. We appreciate your comments on the room issues and we have already brought these problems to the attention of our executive head housekeeper. We typically...
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Was here just one night, to visit Carnegie Mellon. The staff were kind and smiling ( including shuttle service) - they helped me with toothpaste, band-aids, and a really great breakfast. The room was very clean, large and comfortable. I had a great night, at a great price.
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Greetings,
Thank you for placing a review of our hotel on tripadvisor. We are happy that you decided to choose our hotel while visiting Carnegie Mellon University. I'm happy to hear you were comfortable in your room and enjoyed our complimentary breakfast buffet & free shuttle service. We are thrilled you received friendly and great service from our staff and...
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This hotel was perfect for my short business trip to Pittsburgh. The room was large, with a spacious bathroom, comfy bed, and flatscreen tv, and the temperature was easily adjusted (very helpful since the weather turned unexpectedly chilly while I was there, with April snow flurries). A free breakfast was included with my room, which was quite convenient, and also...
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Greetings,
Thank you for taking the time to place your review of our hotel on Tripadvisor. We are so very happy to hear that you had such a delightful experience at our hotel. I'm glad you were able to take advantage and enjoy our amenities we offer such as the free hot breakfast, complimentary 24 hour coffee & gourmet tea...
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Stayed here with my son when visiting Pitt. Great location -easy walk to campus. Room was a good size, clean, got a good night's sleep. Breakfast was great. Staff was wonderful - especially since I left my wallet behind when we checked out - didn't realize it until next day. Before I could contact the hotel, they called me to...
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Greetings,
Thank you for placing your review of our hotel on Tripadvisor. We are so happy you found our location great for a university visit. You mentioned you walked to campus and I hope you were given info on our free shuttle service as well for those who do not wish to walk. I'm pleased to hear you found your...
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We stayed here for 3 nights with the kids during March Break. We chose this hotel as it was near the Phipps Conservatory and the Carnegie Museum of Natural History and Museum of Art. The price was excellent too. Check in and out process was fast and efficient. There are lots of restaurants, banks, and stores within walking distance since...
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Greetings,
Thank you for taking the time to place your review of our hotel on Tripadvisor. We are thrilled you found our hotel a great location in Oakland for visiting Phipps, Carnegie Museum and University of Pittsburgh. I'm so happy to hear you received great service with check in, housekeeping, & our staff. I'm very pleased to hear your room...
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